Dear Eric,Thank you for rating our hotel so highly. We are delighted that you enjoyed your visit to the DoubleTree by Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind Regards,Donna

Dear Nigel,Thank you so much for your kind feedback and high rating. We are delighted that you enjoyed your stay with us. We are looking forward to welcome you back in the near future.Regards,Viktoria Zammit

Dear Matthew,Thank you so much for your 5 out of 5 review. We are glad we could tick all the boxes for you and you spend this special occasion with us.We hope to welcome you back in the not too distant future.Regards,Guest Relations ManagerVicky Zammit

Dear Robert,Thank you for your feedback regarding your recent stay at the Dolmen hotel. Your comments regarding the condition of the gym equipment will be forwarded to the corresponding department for their perusal and attention. We are sorry to hear, that you were not satisfied with the interior of your sea view suite. Normally our members of staff reacts very flexible to any extra requests or wishes, we are sorry to hear, that this was not the case when you asked for extra towels.I will forward your comment regarding the condition of the iron and ironing board to our housekeeping department to avoid incidents like described in the future.Regards,Guest Relations ManagerVicky Zammit

Dear Maggie,Thank you so much for your excellent feedback and high rating. We are pleased you had an excellent stay with us for this special occasion.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Rumaana,Thank you so much for your 4 out of 5 review. We are delighted that you had a good stay with us.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Esben,Thank you so much for your 10 out of 10 review. We are delighted we could tick all the boxes for you.We hope to welcome you back in the not too distant future.Regards,Guest Relations ManagerVicky Zammit

Dear Samantha,Thank you for your feedback. We are delighted about your remark regarding our members of staff. We hope to welcome you back when we are the new Double Tree by Hilton.Regards,Guest Relations ManagerVicky Zammit

Dear Margaret,Thank you for your full marked review. We are pleased you enjoyed the special occasion.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Stuart,Thank you so much for your 10 out of 10 review. Your kind words for our members of staff are highly appreciated. Your mentioned one member of staff in particular. We will forward your kind remarks to the person concern. Your recommendations are highly appreciated.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Olivia,Thank you so much for your feedback. We are delighted we could tick all the boxes for you. We are pleased to know, that your room was completely to your liking. Your kind praises for our members of staff are highly appreciated. Thank you for pointing out our Spa area in such a positive way.We hope to welcome you back for another great experience in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Knut,Thank you so much for your full marked review. We are delighted we could tick all the boxes for you.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Clare kimberley,Thank you so much for your feedback and good rating. We are sorry to hear, that you had the impression, that we did not offer enough variety during the breakfast.We hope you will give us the opportunity to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Guests,Thank you so much for your 10 out of 10 review.We are delighted we could tick all the boxes for you.Regards,Guest Relations ManagerVicky Zammit

Dear Kyle,Thank you for your feedback. We are sorry to hear, that we could not lift up to your expectations and that you decided to leave the hotel two nights before your original departure day. If you wish to check for a refund, kindly forward your request to Expedia.Thanks and Regards,Guest Relations ManagerVicky Zammit

Dear Matias,Thank you so much for your 5 out of 5 review. We are delighted that we could tick all the boxes for you.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Jacqueline,Thank you for your feedback. We are sorry to hear, that you had the impression, that the standards of our hotel are not the standards of a 4 star hotel. Extra charges can occur and be applicable in any establishment regardless the number of stars. Bathrobes are free of charge with the booking of the room type of a suite.Regards,Guest Relations ManagerVicky Zammit

Lieber Dominik,Danke fuer Ihre Bewertung. Wir freuen uns sehr, dass Sie mit Ihrem 2. Zimmer rundum zufrieden waren und dass schnell auf Ihre Beschwerde reagiert wurde.Ihr Lob an unser Personal wissen wir sehr zu schaetzen.Danke, dass Sie den direkten Zugang zum privaten Strand erwaehnt haben. Da wir eine relativ grosse Auswahl beim Fruehstueck unseren Kunden bieten, besteht die Moeglichkeit taeglich zu varrieren. Wir hoffen Sie bald einmal wieder bei uns begruessen zu duerfen.GaestebetreuungVicky Zammit

Dear Mike,Thank you for your 10 out of 10 review. We are so happy you mentioned our friendly staff and the cleanliness in general. Your kind praises for our seafront restaurant will be forwarded to the whole team.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Chantal,Thank you for your feedback, even though this is not the type of feedback we like to expect. We are sorry to hear, that you had the impression, that the hotel is very noisy. During a full occupancy a 500 rooms hotel can get busier at certain times. We are dissapointed about your remark about our customer service. We normally receive a feedback on the contrary.We are pleased you enjoyed our private beach.Regards,Guest Relations ManagerVicky Zammit

Dear Karen,Thank you for your good feedback. We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Lieber Jan,Danke fuer Ihr Feedback und Punktevergabe. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns im Allgemeinen genossen haben. Leider konnte Sie unser Kaffee und die Getraenke an der Poolbar nicht ueberzeugen.Ich werde Ihr Feedback an die entsprechende Abteilung weiterleiten.Wir wuerden uns ueber ein baldiges Wiedersehen sehr freuen.GaestebetreuungVicky Zammit

Dear Emanuel,Thank you for your 10 out of 10 review. We are glad we could tick all the boxes for you.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Elisa,Thank you so much for your good feedback and high rating. We hope you enjoyed your stay with us.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Anja,Thank you for your excellent rating. We are glad you enjoyed your stay with us.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear John David Eric,Thank you so much for your full marked review. We are delighted we could tick all the boxes for you.We are looking forward to welcome you back to another great stay at the Dolmen hotel.Regards,Guest Relations ManagerVicky Zammit

Dear Zoe,Thank you for your feedback. We are glad that overall you had a great stay with us. Towel cards can be collected at reception free of charge. The Euro 10 deposit is only put in the reservation and will be only requested in case of loss of the towel or towel card. Towels can be collected at the Spa or at the big indoor pool. For the safe it is the same procedure. The Euro 10 deposit, which is put on the reservation, will be only collected in case of loss of the safe key.All- inclusive is until 11 pm. Water is not replenished, but can be taken to the room from the bars.We are sorry to hear, that our kitchen did not lift up to your expectations. Thank you for your praises for our animation team. We will forward you kind remarks to the persons concerned.We hope you will give us the opportunity to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Susan,Thank you so much for your excellent feedback. We are delighted about your 4 out of 5 review.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Nanna,Thank you for your full marked review. We are delighted that we ticked all the boxes for you.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Lieber Daniel,Danke fuer Ihre Bewertung.Leider koennen wir Ihrer Punktevergabe sehen, dass wir Sie nicht hundertprozentig ueberzeugen konnten.Unsere Aussenpoolanlage besitzt 4 Aussenpools und drinnen stehen unseren Gaesten 2 Hallenbaeder zur Verfuegung. Da viele Gaeste zur gleichen Zeit zum Fruehstueck gehen ( zwischen 8:45 und 9:45) , kann es im Hauptrestaurant etwas voller werden, deswegen haben wir Cafe Delos ebenfalls fuer unsere Gaeste zum Fruehstueck eroffnet.GaestebetreuungVicky Zammit

Dear Guests,Thank you for your feedback and high rating.We hope you had a nice time with us.We are looking forward to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Cristian,Thank you for your full marked review. We are glad you had a good time with us.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Guests,Thank you for your full marked review. We are glad we could tick all the boxes for you.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Lieber Stefan,Vielen Dank fuer Ihre gute Bewertung. Danke, dass Sie den direkten Strandzugang erwaehnt und die zahlreichen Pools erwaehnt haben. Wir freuen uns sehr, dass unsere Kueche Sie zuhundertprozent ueberzuegen konnte.Wir hoffen auf ein baldiges Wiedersehen.GaestebetreuungVicky Zammit

Dear Adrian,Thank you for your feedback. We are sorry to hear, that you had some difficulties with your key card. At certain times during full occupancy the restaurant during breakfast can get very busy. We hope you will give us the opportunity to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Chiara,Thank you for your full marked review. We are delighted we could tick all the boxes for you.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Ana Victoria,Thank you so much for your full marked review. We are pleased you enjoyed all our outdoor facilities. Thank you for mentioning the direct access to our Amazonia Beach Club.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Mohammed AM,Thank you for your feedback and describing our product in a positive way. We are sorry to hear, that you had the impression that our members of staff did not have a good attitude towards you.We are delighted you enjoyed our breakfast.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Michael Thank you so much for your feedback. We are glad you rated us that high.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Carol,Thank you for your full marked review and that you enjoyed your stay with us to the fullest. We are pleased to know, that you appreciated the services at the Cafe Delos and main restaurant.We are sorry to hear, that you had some maintenance issues in your room and we forwarded your comment regarding the slippers and bathrobes to the corresponding department.We are glad to know, that all issues were handled in a very professional and efficient way.I would like to clarify your last remarks for our Expedia readers. When you contacted me to ask, if it would be possible to extend your stay, I checked in our system and confirmed with our Assistant Front Office Manager, that unfortunately we are completely fully booked, so that an extension was not possible. The following day, the persons you mentioned above could offer you an extension, only because of a cancellation.I would have loved to confirm you an extension the day before, but unfortunately that was not possible.We thank you for your recommendations, hope you and your family are well and looking forward to welcome you again in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Nelson,Thank you so much for your 5 out of 5 review.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Ronald,Thank you so much for your excellent review and rating. Your recommendations are highly appreciated. We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit

Dear Terese Langhelle,Thank you for your full marked review. We are delighted we could tick all the boxes for you.We hope to welcome you back in the near future.Regards,Guest Relations ManagerVicky Zammit