Dear Eunmi,Thank you very much for your feedback and it was a pleasure having you staying with us.We hope you had a pleasant stay with us and please do let us know how we can further enhance your stay so we can meet with your expectations next time when you will stay with us again.We appreciate your patronage and look forward to welcoming you back soon.Sincerely,Vikram K ReddyRegional Vice President & General Manager

Dear seungjoo,Thank you very much for your perfect review and it was a pleasure having you staying with us.It gives us great pride to learn you enjoyed your stay with us and we are able to create fond Four Seasons memories. It will be our pleasure to share your feedback with the entire team of staff to enjoy.Again, we look forward to welcoming you back soon.Sincerely,Vikram K ReddyRegional Vice President & General Manager

Dear Jaein, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you and your children enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again we value and appreciate your patronage and would look forward to welcoming you back in the not too distant future. Sincerely, Vikram Reddy Regional Vice President & General Manager

Dear Jooeun, Thank you very much for your perfect rating and it was a pleasure having you staying with us. We are delighted to learn you had an enjoyable stay with us and we look forward to welcoming you back in the not too distant future. Sincerely, Vikram Reddy Regional Vice President & General Manager

Dear Sin Ae, Thank you very much for your perfect rating and it was a pleasure having you staying with us. We are pleased to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your comments with the entire team of staff to enjoy. Again, we look forward to welcoming you back in the not too distant future. Sincerely, Vikram K Reddy Regional Vice President & General Manager

Dear Guest, Thank you very much for your perfect rating and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises for the entire team of staff to enjoy. Again we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Vikram K Reddy Regional Vice President & General Manager

Dear Jin Hyung, Thank you very much for your rating and it was a pleasure having you staying with us. We are pleased to know you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable stay. It will be our pleasure to share your praises with the entire team of staff to enjoy. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Vikram Reddy Regional Vice President & General Manager

Dear Guest, Thank you very much for your perfect rating and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. Again we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Vikram K Reddy Regional Vice President & General Manager

Dear Guest, Thank you very much for your perfect rating regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises for the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Vikram K Reddy Regional Vice President & General Manager

Dear Guest, Thank you for your rating and it was a pleasure having you staying with us. We do appreciate if you can let us know how we can better meet with your needs and expectations so we know how to better serve you again next time. Again, we value and appreciate your comments and looking forwards to welcoming you back soon. Sincerely, Vikram Reddy Regional Vice President & General Manager

Dear Guest, Thank you for your perfect rating and it was a pleasure having you staying with us. We are pleased to know you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. Again, we look forward to welcoming you back soon. Sincerely, Vikram Reddy Regional Vice President & General Manager

Dear eunhee, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Vikram K Reddy Regional Vice President & General Manager

Dear Guest, Thank you very much for your perfect rating and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Vikram K Reddy Regional Vice President & General Manager

Dear zJungjoon, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay and breakfast experience with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Vikram Reddy Regional Vice President & General Manager

Dear Guest, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Vikram K Reddy Regional Vice President & General Manager

Dear Guest, Thank you very much for your perfect rating regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Rudy Fao Hotel Manager

Dear Guest, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Rudy Fao Hotel Manager

Dear Guest, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

Dear hyunyoung, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are pleased to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back soon. Sincerely, Kris Kaminsky General Manager

Dear Byungmin, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are sorry to learn of your SPA experience and we would like to sincerely apologized for the inconvenience caused. Please be assured that remedial training has been conducted to avoid future recurrences and we truly ask for your forgiveness in this instance. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back to better serving you again soon. Sincerely, Kris Kaminsky General Manager

Dear Guest, Thank you very much for your rating regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

Dear Seeun, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with Concierge team as well as the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

Dear Guest, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

Dear Co.Ltd, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General manager

Dear LeeSungRyun, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with Chloe as well as with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

Dear Young Hee, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are pleased to learn you overall enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

Dear Guest. Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with Chloe as well as with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

Dear Han seung, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

Dear Seunghui, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

Dear Chang, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

Dear Guest, Thank you very much for your rating regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

Dear Guest, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

Dear Guest, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

Dear Jintaek, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager