숙박 시설의 전망

컬럼비아 고지 인 여행 후기

2.5 out of 5
컬럼비아 고지 인
404 SW Wa Na Pa Street, Cascade Locks, OR

이용 후기

6.0
평점 10 - 훌륭해요. 464개 이용 후기 중 67개" "
평점 8 - 좋아요. 464개 이용 후기 중 108개" "
평점 6 - 괜찮아요. 464개 이용 후기 중 121개" "
평점 4 - 별로예요. 464개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 464개 이용 후기 중 80개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Jeffrey

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Area around was very shady. Motel itself was VERY shoddy
2023년 12월에 1박 숙박함

4/10 - 별로예요

Alexis

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's freezing and heaters don't work. No bathtub the shower head is broken. Same with the blinds. A musty smell in room. The bedding was stained.loved the hot water temperature. Loved the view.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Elizabeth

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

donnika

2023년 11월에 1박 숙박함

8/10 - 좋아요

Jared

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good price range, clean room (if a bit basic, didn't need more than that), friendly and helpful clerk.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Sally

2023년 9월에 1박 숙박함

8/10 - 좋아요

Willie

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Olivia

2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

shelly

2023년 9월에 1박 숙박함

8/10 - 좋아요

John

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

James 님, Salem

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Rosemary

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함

4/10 - 별로예요

Lisa

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I don't want to rate this motel too low because I don't want it to reflect on the folks who are trying their best (maids, receptionist, etc.) because they're, well ... trying their best. But whoever is responsible for this place in terms of upkeep should be forced to walk around the property and look from the eyes of a guest. It's VERY run down on the exterior; the tiny "lobby" has a truly unpleasant smell; there's construction garbage in many areas, half-painted walls (exterior, stair well) and just general disrepair. The room itself was not bad, although it's clearly from another era. Beds were fine and bedding clean. There's both a microwave and a fridge, which I always appreciate. The man who checked us in was very helpful. Unfortunately notable was the toilet/shower cubicle, which was unpleasant. But here's the real rub: staying in this sketchy place cost $200!! This was for a Saturday night in the summer. But good lord--what a rip-off. I wish you all well but would certainly not return.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The outside is not welcoming but the room itself was updated. We liked the convenience of walking to the Cascade Locks park which was beautiful.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jeanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and helpful team!
The owner at the front desk went above and beyond to help ensure my whole family got everything we needed. We had 3 rooms in total and she allowed us to receive early check in which was a game changer for our stay. Very helpful! All the staff ensured our questions were answered and that we had what we needed for our stay.
2023년 8월에 2박 숙박함
답변 제공: -Tammy, Manager 님, 2023년 8월 9일
Thank you for your kind words. We aim to offer exceptional service by catering to guests' needs. Our flexibility, including early check-ins and late checkouts, has been appreciated by many, contributing to their overall satisfaction

4/10 - 별로예요

MANNETTA

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is walking distance to the waterfront area in Cascade locks. They have a late check out of 12pm and graciously offered an extension to1pm for free. Unfortunately it is very dated and run down. The furniture is old and so is the bedding. The quilts are stained and discolored. Even the cloth chair is stained. The room has an odor of old carpet that needs to be replaced. The combo shower/toilet bath also has an odor of mildew. There is only one lock on the door and no security bar. The walls need cleaning as well as the air conditioning unit. Don't stay here until this place is updated. Fortunately I only had to stay one night for an event.
2023년 8월에 1박 숙박함
답변 제공: -Tammy, Manager 님, 2023년 8월 8일
Thank you for your honest feedback; we genuinely appreciate it and are committed to making improvements. We are currently in the midst of renovations, we need to temporarily hold off on further works due to being fully booked during the peak season. We are mindful of minimizing disruptions to our guests. We understand the importance of providing a comfortable experience for our guests and are taking steps such as furniture and carpet replacement, introducing new Pendleton quilts, thorough cleaning of the shower/toilet area, walls, and air conditioner. We hope you will give us a chance to welcome you back for a complimentary one-night stay.

4/10 - 별로예요

Victor

별로예요: 숙박 시설 상태 및 시설
The only thing I likes was location. They are squeezing top rates for a property with no maintenance.
2023년 7월에 1박 숙박함
답변 제공: -Tammy, Manager 님, 2023년 8월 9일
Thank you for your feedback. We're renovating to enhance our property with minimal guest disruption. Our pricing is based on local demand and supply, and despite weekend rates is higher, we offer competitive pricing, half that of the nearby chain hotel. Your insights help us improve our guest experience

10/10 - 훌륭해요

janice A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: -Tammy, Manager 님, 2023년 8월 9일
I'm delighted you had a wonderful stay, Janice, and thank you for your perfect rating! We'd love to have you return to Cascade Locks anytime

4/10 - 별로예요

Gregory

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
not great .. but not the worst.
Desk said to call number for checkin .. after several attempts, each ending after 1 or 2 rings, I noticed I was getting a call from an unrecognized number .. finally called back and the person said .. you called the hotel .. I said .. yes, trying to checkin .. person said would then come to help .. room was marginally okay .. toilet seat had chipped paint on seat .. room generally clean but bedding discolored and overall apperance was "in need of repair/upgrade" .. No place to plug in coffee pot .. only one cup supplied .. 4 cup coffee pot ... but single serve packets supplied ... TV only had one channel without any ability to switch channels .. had to reboot the system to get it to work properly. Outside steps worn and very messy back area which matched the overall impression of the place ... in need of repairs and updates !!!!
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Debbie 님, Olathe

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The front desk lady was nice. The property needs a lot of attention.
2023년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Norman

단체 여행
Big room
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Constance

별로예요: 청결 상태, 숙박 시설 상태 및 시설
beautiful location (Cascade Locks) lousy hotel : (
Not very clean, obviously doing the bare minimum , pictures on walls were filthy. the shower and toilet are a combo, never seen this before, so just know once you take a shower the toilet will be wet. I will say the water pressure in shower was good. The sink faucet didn't work to well, we struggled with it. Work being done on top face of building started late and went till 7pm, took up a lot of parking spaces so that was very inconvenient. We won't stay here again.
2023년 6월에 2박 숙박함

4/10 - 별로예요

Brent

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

marilyn 님, menifee

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property is old, carpeting is old, bed sheets and the curtain is old. It doesn't have a bath tub so it makes the whole bathroom floor wet and inconvinient to use especially if someone uses the shower, it makes your feet wet too. Basically it is rustic looking that needs a lot of improvement. The location is near Multnomah falls and place is quiet. But the surrounding area has an old abandoned house and the back of the hotel is kinda scary. We stayed for one night just to rest and sleep for the next trip and it was okay. Staff is friendly and no hassle with check in. This hotel has a lot of potential due to good location if only the owner will remodel it.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Dan

2023년 6월에 1박 숙박함

8/10 - 좋아요

David

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Penny

The website said there was a restaurant and lounge on the property, so we looked forward to a nightcap in the evening and breakfast in the morning. The restaurant had white coverings over the windows and was not open for business. Please remove this amenity from the website-very misleading.
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Min

I like it because it closes to Columbia River.
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Houth

가족 여행
좋아요: 직원 및 서비스
Price is way too high
I'd like to see the new owner succeed. So far, it doesn't look that way. The price is way too high. Two yesrs ago the price was 1/2. The room is small and old. The tiolet is inside the shower room. The air conditioning wouldn't produce enough cold temperature for the small room. The room smells funky. This hotel used to have a lot of customers. Now hardly any. The owner needs to pay for a good consultant if they want to survive. They won't have time to learn on the job. Good luck to them.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Jeanne

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 5월에 1박 숙박함

4/10 - 별로예요

Dale

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The place is a dirty, broken down mess. The town and the area are really nice though. It is not like the pictures at all.
2023년 5월에 1박 숙박함

4/10 - 별로예요

Carol

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Sunny Saturday night in Cascade Locks
A lower cost option in Cascade Locks. The Wi-Fi was out during our stay, so I had to wait a long time just for someone to show up to check me in. It is a 2 person show….cleaning and checking in. No trash cans in sight. Weeds and junk everywhere. Second floor outdoor hallway half filled with lawn chairs. Homeless man lurking around the hotel on the morning of our check out. This was very unsettling. He was sitting in the stairwell smoking a cigarette while I was trying to carry my luggage down the stairs.
Another view of weeds and exterior walls that need paint.
Weed patch outside our window.
An empty planter filled with trash and cigarette butts.
No room to wheel your suitcase to the room.
2023년 4월에 1박 숙박함
답변 제공: -Tammy, Manager 님, 2023년 5월 2일
Dear valued guest,We are very sorry to hear that your recent stay with us was unpleasant due to issues with the Wi-Fi and a shortage of staff. We understand how frustrating it can be when things don't go as planned, especially when you're traveling.We want to assure you that the Wi-Fi outage was out of our control and caused by an issue with the utility company. Nonetheless, we understand the inconvenience this may have caused you, and we apologize for any frustration it may have caused.We also apologize for being short-staffed during your stay. Our team works hard to ensure that all guests receive the highest level of service and attention, and we understand that this may have fallen short during your visit. Thank you for bringing this to our attention so we can ensure that we have adequate staff in the future.Regarding the trash cans, we appreciate your feedback and will make sure they are in clear sight and emptied regularly to maintain cleanliness throughout the hotel.Lastly, Cascade Locks is a small town, it is very peaceful and safe. We take the safety and security of our guests seriously, and we have a watch group in the community that does not allow homeless individuals in the town. Our staff regularly monitors the building, and we can confirm that there were no homeless individuals lurking around the hotel during your stay.Once again, please accept our sincere apologies for any inconvenience caused during your stay. We hope to have the opportunity to provide you with a better experience in the future

2/10 - 너무 별로예요

Lavie

2023년 4월에 1박 숙박함

4/10 - 별로예요

ANDRES

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You need to call by phone to have somebody in the lobby. Our toilet paper was enough for one time only so we need to choose to get completely wet under the pouring rain to the lobby and wait in the middle of the night or buy our own at the market next door. The bathroom is very updated.
2023년 4월에 1박 숙박함

4/10 - 별로예요

Valerie E

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Coffee pot had not been cleaned. Room had a smell. Broken hinges on doors to the wardrobe. View of broken chairs and trash. Storm came in I could not leave the area.
2023년 2월에 1박 숙박함

4/10 - 별로예요

Daniel

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Run down. Was there in February and the heater was so loud we had to turn it off to sleep. Could still hear the neighbors loud heater too.
2023년 2월에 1박 숙박함

4/10 - 별로예요

Shelene

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was FILTHY. Previous guest's toothpaste splatter all over the sink, wall and mirror. Coffee pot was gross, the ONLY styrofoam cup in the room to make coffee had already been used and was turned upside down for the next guest. There were dead bugs on the floor in the bathroom, I immediately went and pulled sheets back on the bed to check for bed bugs, wish I hadn't, the mattress and the edge of the mattress was disgusting. I called Best Western to see if there was a room available, I was going to ask for my money back if there was, but due to the large rabbit show in Stevenson, Washington, there was not. Towels were stained. The bedspread was dirty, the bed was uncomfortable, lumpy and hard. the door had cheap locks that did NOTHING to make me feel secure. I will never stay here again.

10/10 - 훌륭해요

Tina M

2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Linda

좋아요: 청결 상태, 직원 및 서비스
Staff helpful.

8/10 - 좋아요

Margarita

단체 여행
좋아요: 직원 및 서비스

10/10 - 훌륭해요

Edward

2022년 12월에 3박 숙박함

6/10 - 괜찮아요

Gregory

가족 여행
Pillows were horrible. Room was okay, outside needs more maintenance.
2022년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Basic and adequate
The room and bed were comfortable and clean. Basic, but very adequate for our needs. The shower head was great, but the watt attachment no longer allowed movement so it was just pointing straight down and could not be adjusted. That is the only thing I would recommend getting fixed
2022년 11월에 1박 숙박함

8/10 - 좋아요

Rylene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
super friendly staff. the hotel was definitely good for the price
2022년 10월에 1박 숙박함

8/10 - 좋아요

Rolf

좋아요: 직원 및 서비스
This old motel style is in fair condition. I had my doubts when looking around the exterior. The front desk looks like I just entered the Twilight Zone. Terrible landscaping but the room was decent. Old furnitures that has the inevitable stains on them. Liked the walk in shower. The bed was very comfortable and I slept well. So to be fair, this is not the average Hilton standard and it is priced accordingly. I could return.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had an amazing stay Hotel was very clean and the rooms were quiet. Very friendly and efficient staff Thank you for the wonderful stay
2022년 10월에 1박 숙박함