Good evening Sheila, Thank you for taking the time to share your feedback. You are correct, you should not have to check that the pool is in working order. This was not an expected issue. You will be happy to know that it has been addressed and is in working order for your next stay. I hope this does not deter you from staying with us again in the future.

I'm sorry about your experience you had at our property. This is not the standard we strive for. Please call us at our main number if you'd like to further discuss your stay.

Robert, Thank you for taking the time to rate your stay with us. It looks like you enjoyed our property. If there is anything we might improve your stays, please let us know. We hope to see you again soon.

Thank you for letting us know about your recent stay with us. We will review your reservation and find the room number in order to look into that shower for any issues we need to address.

Thank you, Wesley, for your recent review of your stay with us. We are glad to see that you enjoyed your stay with us.

Thank you for taking the time to let us know about your recent stay with us.

Cody, Thank you for taking the time rate your stay with us. I am sad to see that you did not enjoy our property. If there is anything we might improve on to increase that score to a 5 for future stays, please let me know. I hope that you decide to stay with us again soon.

Thank you for your feedback! I'm glad you enjoyed your visit with us. Safe travels.

Hello Victoria. I'm glad to hear that you enjoyed your stay with us. The 50 per night is only a hold and is released when you check out. It can take up to 7 business days for the hold to be released, so we are still within that window. If you do not see this amount come back to your account by Monday, please contact our hotel directly. Reach out if you have any other questions.

Thank you for your feedback, Yao. We're happy to hear that you enjoyed your stay with us.

Tina, Thank you for taking the time to share your experience. It is so nice to hear that you enjoy our property. We can't wait to welcome you back soon.

Michael, Thank you for rating your stay with us. I am delighted to see that you enjoyed our property. We hope to welcome you back again soon.

Thank you for your kind review, Jerry! We'll always have some cookies ready for you. We hope to see you again!

Thank you for your response, Geoffrey! I'm glad to hear that you had a good experience with us. We look forward to having you back. Safe travels!

Veronica, Thank you for taking the time to rate your stay with us. It looks like you enjoyed our property very much. We do hope to welcome you back again in the future.

LaDonna, Thank you for taking the time to share your experience with us. I am delighted to hear that you enjoyed our property. I want to thank you again for choosing our property for your stay. We look forward to seeing you again in the future.

Thank you for leaving a review! Please let us know if you have any questions or concerns about your stay.

Emmanuel, Thank you for taking the time to rate your stay. I am happy to hear that you enjoyed our property. Thank you again for choosing our hotel for your stay. We hope to see you again soon.

I'm glad to see that you enjoyed your stay with us, Dan. We hope you visit us again!

Thank you for leaving a review. Safe travels!

Elizabeth,Thank you for taking the time to share your feedback. It was an absolute pleasure to have you at our hotel. I am glad to hear that I made you feel comfortable and at home. I hope we will see you again soon.

Isaiah, Thank you for taking the time to share your feedback with us. I am delighted to hear that we have made such a great impression. It is a pleasure to have you. We can't wait to see you again soon.

Zyshaun, Thank you for taking the time to share your feedback. I am thrilled to hear that you enjoyed our property. We hope to see you again soon.

Melissa, Thank you for taking the time to share your experience with us. I am delighted to hear that you enjoyed your stay with us. We will be happy to welcome you back soon.

Jennifer, Thank you for taking the time to share your experience with us. I am delighted to hear that you enjoyed our property and staff. We can't wait to see you again.

Shelby, Thank you for taking the time to share your experience. I am happy to hear that you enjoyed your stay. I hope we will see you again soon.

Jennifer, Thank you for taking the time to share your feedback with us. You just made my day. My goal is to make our guests feel welcomed and at home. I am happy to hear I achieved this goal. We can't wait to see you again soon.

Belinda, Thank you for taking the time to rate your stay with us. It looks like you enjoyed our property. I hope to see you again soon.

Midori, Thank you for taking the time to share your experience. I am delighted to hear that our staff made you feel comfortable and welcomed. We hope to see you again soon.

Dave, Thank you for taking the time to share your experience with us. I am pleased to hear that our staff made you feel comfortable and at home. We hope to see you again soon.

Zyshaun, Thank you for taking the time to share your feedback. I am almost positive those were lost by the housekeeping staff. I am happy to hear that you enjoyed the overall stay and that maintenance was able to fix your shower issue. I hope to see you again soon.

Dustin, Thank you for taking the time to rate your stay with us. I am delighted to see that you enjoyed our property. We hope to see you again soon.

Thank you for your response Kaila. Have a wonderful day!

Thank you for your response. Safe travels!

Thank you for your review of your stay, Serenety. I'm happy to hear you enjoyed your time with us. See you next time!

I'm glad to see you had a good time at our property, Rod. Thank you for leaving a review. Safe travels!

Christa, Thank you for taking the time to rate your stay with us. I am delighted to see that you enjoyed our property. I hope we will see you again soon.

Abby, thank you for taking the time to rate your stay with us. It looks like your stay was not what you expected. Is there anything in specific that went wrong? I do hope that you will give our property another chance in the future.

Thank you for taking the time to share your feedback with us. I am happy to hear that the overall stay went well. I will follow up with our housekeeping and engineering teams about the water and comforter. I do hope that you decide to stay with us again in the future.

Good evening, Esther. Thank you for taking the time to rate your stay. I am thrilled to see that everything went well. We want to thank you for choosing our property for your stay. We can't wait to see you again soon.

Cheri, Thank you for taking the time to rate your stay with us. It looks like you enjoyed our property. I hope to see you again soon.

Thank you for taking the time to share your feedback with us. I am thrilled to hear that the overall stay went well. I am a bit confused about the housekeeping as we are back to daily housekeeping. Did you happen to have any do not disturb signs on the door? Our housekeeping team will continue to try and locate your lost items. I hope that we will have the chance of seeing you again soon.

Eslie, thank you for taking the time to leave a review. I hope that we meet your full expectations on your next stay with us. Travel safe!

Thank you for your feedback! I'm glad you had a good stay at our hotel. Have a good day!

Thank you for taking the time to respond Mariah. Our staff is always available to your needs and if anything needs attention during your stay, we are always happy to help. If you would like to discuss your stay in detail, please feel free to contact me via our main number. I hope you have a good day.

I'm glad to see that you enjoyed your stay! Safe travels.

Thank you for you feedback, Josi. I'm glad to see that your enjoyed your stay! See you next time.

Thank you for your feedback, Melody. Have a wonderful New Year!

Karla, Thank you for taking the time to leave your feedback. I am delighted to hear that your enjoyed your stay. We can't wait to welcome you back.

Good morning, Jennifer.Thank you for your time and feedback. I'm very sorry to hear about the conditions of your room upon arrival. We always have associates available to resolve these issues during your stay, please don't ever hesitate to let our staff know of these kinds of problems after your check-in.I do hope the other aspects of your visit to Colorado Springs went well. Travel safe and happy holidays.