외관

펜타호텔 워링톤 여행 후기

4 out of 5
펜타호텔 워링톤
Aston Avenue, Birchwood Business Park, Warrington, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 702개 이용 후기 중 287개" "
평점 8 - 좋아요. 702개 이용 후기 중 236개" "
평점 6 - 괜찮아요. 702개 이용 후기 중 103개" "
평점 4 - 별로예요. 702개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 702개 이용 후기 중 30개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very pleasant hotel, conveniently located for Warrington.
2024년 4월에 1박 숙박함
답변 제공: Debbie, General Manager 님, 2024년 4월 20일
Dear Stephen,Thank you for such a great review.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.We look forward to seeing you again soon.Best regards,Debbie, General Manager

10/10 - 훌륭해요

cameron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 4월 15일
Dear Cameron, thank you for taking the time to share your experience at our hotel.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.Best wishes,Reception Team

10/10 - 훌륭해요

Ron 님, Chilham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel for overnight stop, super friendly staff and nice bar/restaurant.
2024년 3월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 4월 4일
Dear Ron,Thank you for letting us know that you enjoyed your stay.We are thrilled to hear that our staff left such a positive impression during your stay. It's delightful to know that the Pentalounge, with its unique blend of bar and restaurant offerings, provided you with a pleasant dining experience.Your commendation on the cleanliness of our rooms and the overall condition of the hotel is greatly appreciated. Our team works diligently to maintain high standards and ensure that every guest has a comfortable and enjoyable visit.It is also heartening to receive such positive feedback on the service provided; our 24-hour front desk is always at hand to assist our valued guests.The entire team look forward to welcoming you back for a future visit.Kind regards,Reception Team

10/10 - 훌륭해요

Keauna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay and relax out the way from busy town centre.
2024년 2월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 21일
Dear Guest,Thanks for taking the time to review your stay at our hotel.It's wonderful to hear that you found our hotel to be a relaxing retreat away from the hustle and bustle of the town center. We're thrilled that you appreciated the cleanliness of our rooms and the condition of the hotel, showcasing our commitment to providing a clean and comfortable environment for our guests. Our team is also delighted that you recognized their dedication to service, as we strive to make every guest's stay exceptional. The amenities in our rooms, including the premium rain shower head and the complimentary bottle of water, are part of our effort to ensure that your stay is both comfortable and convenient, reflecting our unique Penta style.We hope to have the pleasure of welcoming you again soon.Best regards,Reception Team

6/10 - 괜찮아요

Martin

출장 여행
좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 1월 26일
Dear Martin, Thank you for taking the time to review your stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to have the pleasure of seeing you again in the future.Best wishes,Reception Team

10/10 - 훌륭해요

Ahmad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff were incredibly friendly and willing to help. George at the front desk was Very helpful made our stay much more memorable.
2023년 12월에 7박 숙박함
답변 제공: Reception Team 님, 2024년 1월 11일
Dear Ahmad,Thank you for this kind review.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to seeing you on your next visit.Kind regards,Reception Team

8/10 - 좋아요

Paul

2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 1월 11일
Dear Guest,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to have the occasion to welcome you back.Best wishes,Reception Team

6/10 - 괜찮아요

Annie

2023년 12월에 4박 숙박함
답변 제공: Reception Team 님, 2024년 1월 11일
Dear Annie,Thank you for taking the time to leave a review of your recent stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We look forward to welcoming you back in the future.Best regards,Reception Team

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice enough hotel but not really near anything! Appears to be on an industrial/business estate and is probably more catered for that.
2023년 12월에 2박 숙박함
답변 제공: Debbie, General Manager 님, 2024년 1월 2일
Dear Daniel,Thank you for taking the time to share your feedback.It is a pleasure to know that you had a pleasant stay and we truly appreciate your feedback about our dedicated team, as this encourages us to continue upholding our high standards. We are however sorry that our location was not exactly what you were looking for, our team are always available to assist with directions and recommendations on the best way to make the most of the area.We look forward to welcoming you back again for an improved experience. Kind regards,Debbie, General Manager

4/10 - 별로예요

Siu Yuet

2023년 12월에 1박 숙박함
답변 제공: Debbie, General Manager 님, 2023년 12월 17일
Dear Guest,Thank you for sharing a review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to be able welcome you back on a future visit. Kind regards,Debbie, General Manager

8/10 - 좋아요

Peter

2023년 12월에 1박 숙박함
답변 제공: Debbie, General Manager 님, 2023년 12월 15일
Dear Peter, Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.The entire team look forward to welcoming you back for a future visit.Kind regards,Debbie, General Manager

10/10 - 훌륭해요

Cam

2023년 11월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 12월 17일
Dear Cam,Thank you for taking the time to share your opinion with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon, Best regards,Reception Team

10/10 - 훌륭해요

Vernan

2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 12월 17일
Dear Verna,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of seeing you again in the future. Kind regards,Reception Team

8/10 - 좋아요

Justin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a pleasant stay and the beds were comfortable- a good nights sleep
2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 26일
Dear Justin,Thank you for this positive review.We're delighted to know that our beds provided you with a comfortable night's sleep, as we always strive to prioritize comfort for our guests. It's great to hear that you found the room cleanliness to be impeccable; our housekeeping team works diligently to maintain our high standards. We also appreciate your positive feedback on our service and room amenities, which are designed to offer a seamless and enjoyable stay.We hope to welcome you back soon for another pleasant experience.We look forward to seeing you again in the future.Best wishes,Reception Team

10/10 - 훌륭해요

Andrew

2023년 11월에 2박 숙박함
답변 제공: Debbie, General Manager 님, 2023년 12월 15일
Dear Andrew,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We really hope we will have the opportunity of welcoming you back in the future. Kind regards,Debbie, General Manager

8/10 - 좋아요

Graham

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Debbie, General Manager 님, 2023년 12월 19일
Dear Graham,Thank you very much for your kind review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you on your next visit.Kind regards,Debbie, General Manager

8/10 - 좋아요

Matthew

2023년 11월에 1박 숙박함
답변 제공: George 님, 2023년 12월 14일
Dear Matthew,Thank you for your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you for another pleasant stay. Best wishes,George

8/10 - 좋아요

SEVERINE

2023년 11월에 2박 숙박함
답변 제공: George 님, 2023년 11월 24일
Dear Severine,Thank you for this kind feedback concerning your visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,George

4/10 - 별로예요

Dan

2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 20일
Dear Dan,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope that you will allow us the opportunity to welcome you back in future. Best regards,Reception Team

6/10 - 괜찮아요

craig

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 20일
Dear Craig,Thank you for taking the time to review your stay with us.We are sorry that you were not completely satisfied with your room, we have noted your feedback and will actively address it. We do request that any issues or concerns that you may have, be brought to the attention of our reception team during your visit so that they may be promptly addressed, we are disappointed that we did not have this opportunity.We look forward to welcoming you back.Kind regards,Reception Team

10/10 - 훌륭해요

GAVIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 11월에 1박 숙박함
답변 제공: George 님, 2023년 11월 13일
Dear Gavin,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.The entire team look forward to welcoming you back for a future visit.Kind regards,George

10/10 - 훌륭해요

Troy

2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 18일
Dear Troy,Thank you for positively reviewing your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again soon. Best wishes,Reception Team

6/10 - 괜찮아요

Louise

연인과의 여행
Bacon was cold , and hotel was cold . Exspensive too
2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 13일
Dear Louise,Thank you for sharing your opinion with us.We are glad to hear that you appreciated the room amenities during your stay. However, we apologize for the cold bacon and the overall temperature in the hotel. We are currently in the process of installing a new chiller, which will improve the heating and cooling system in the coming weeks. We understand that our prices may not suit everyone's budget, but we strive to provide a unique and comfortable experience with our Penta style and various amenities, such as our 24-hour bar and lounge games.We hope that you will return on a future occasion.Kind regards,Reception Team

6/10 - 괜찮아요

Sam

좋아요: 직원 및 서비스
Shower pressure bit crap but livable
2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 7일
Dear Sam,Thank you for taking the time to share your review.Thank you for bringing this matter to our attention and we will be reviewing it with our housekeeping department. We urge our guests to inform reception of any issues or concerns at the time so that we may take the appropriate action.Thank you again; we hope that you will return. All the best,Reception Team

10/10 - 훌륭해요

Chris

2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 7일
Dear Chris,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again soon.Best regards,Reception Team

10/10 - 훌륭해요

Habeeb

2023년 10월에 1박 숙박함
답변 제공: Debbie, General Manager 님, 2023년 10월 30일
Dear Guest,Thank you for positively reviewing your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to have you return on your next visit to Warrington. Kind regards,Debbie, General Manager

10/10 - 훌륭해요

Shaun

2023년 10월에 1박 숙박함
답변 제공: Debbie, General Manager 님, 2023년 10월 26일
Dear Shaun,Thank you for your positive review, we appreciate it.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion. Best wishes,Debbie, General Manager

10/10 - 훌륭해요

Baris

2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 25일
Dear Baris,Thank you for your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion. Best wishes,Reception Team

10/10 - 훌륭해요

Adam

2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 25일
Dear Guest,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all hope to welcome you back in the future.Best wishes,Reception Team

10/10 - 훌륭해요

Geoff

2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 25일
Dear Geoff,Thank you for sharing this review of your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again. Best wishes,Reception Team

8/10 - 좋아요

julian

2023년 10월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 10월 20일
Dear Julian,Thank you for letting us know that you enjoyed your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back soon.Best wishes,BeckaReception Team

8/10 - 좋아요

Mick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 20일
Dear Mick,Thank you for taking the time to review your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to welcome you back in the future.Best wishes,BeckaReception Team

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
the room and the bathroom wasn't the cleanest unfortunately, and although the window was shut, the road noise was really loud. The breakfast was good and the staff were friendly.
2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 20일
Dear Guest, Thank you for taking the time share your feedback with us.We are glad to hear that you enjoyed our breakfast and found our staff to be friendly. Your kind words are greatly appreciated.We apologize for the cleanliness issues you encountered in your room and the noise from the road. Our team strives to maintain a high standard of cleanliness, and we will address this matter with them. As for the noise, we recommend requesting a room on the higher floors and facing the car park side for a quieter stay during your next visit.It would be a pleasure to have you return.Best wishes,BeckaReception Team

10/10 - 훌륭해요

Graham

2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 20일
Dear Graham,Thank you for sharing this review of your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope that you will stay with us again many more times in the future. Best wishes,BeckaReception Team

10/10 - 훌륭해요

Ellie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 20일
Dear Ellie,Thank you for taking the time to let us know your opinion of your recent stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back.Best wishes,BeckaReception Team

10/10 - 훌륭해요

William

2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 20일
Dear William,Thank you for positively reviewing your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back again in the future. Many thanks,beckaReception Team

4/10 - 별로예요

Kwok Man joeny

2023년 10월에 3박 숙박함
답변 제공: Reception Team 님, 2023년 10월 20일
Dear Kwok Man,Thank you for this review about your recent stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope you will consider staying with us again in the future. Best regards,beckaReception Team

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quality
Wonderful staff, very nice clean hotel with everything you need. Bit noisy with idiots arguin (probs a 1 off) but the hotel was brilliant. Easy access from motorway, convenient quiet business park. You have to pay parking but only a fiver a night.
2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 20일
Dear Amy,Thank you for sharing your review.We are thrilled to hear that you found our staff wonderful and the hotel clean and well-equipped. Our team always strives to provide excellent service and a comfortable stay for our guests.We apologize for any noise disturbance you experienced during your stay. We do our best to ensure a peaceful environment for all guests, and we recommend requesting a room on the 3rd floor, carpark side for a quieter experience in the future. Regarding the parking fee, we aim to keep it as affordable as possible at 5 per night for our guests, while maintaining the security and convenience of our on-site parking.We hope to welcome you here again.All the best.BeckaReception Team

10/10 - 훌륭해요

Wayne

2023년 9월에 3박 숙박함
답변 제공: Reception Team 님, 2023년 10월 20일
Dear Wayne,Thank you for this review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on your next visit.Best wishes,BeckaReception Team

8/10 - 좋아요

Emma

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Rooms did not have working air-conditioning, so was very hot and stuffy in room (even with a fan). Have stayed here before, and it has been comfortably temperature controlled ok. Dining menu is great - tasty! Staff are friendly too. Unfortunately they got rid of the Pentafriends member free express breakfast to go (pastry, fruit, drink) which was disappointing.
2023년 8월에 1박 숙박함
답변 제공: . 님, 2023년 9월 12일
Dear guestSounds like penta has captured your heart with our uniqueness and amazing penta staff! I will happily pass along your comments back to the team. Thank you for taking the time to write your review and we hope to see you again soon! Best regardsFront Office Team x

8/10 - 좋아요

Kevin

2023년 9월에 1박 숙박함
답변 제공: . 님, 2023년 9월 12일
Hi KevinThank you for the fantastic review of your stay with us at Pentahotel Warrington and for taking the time to share this.It is always nice to read that our guests enjoyed their stay and I am really pleased that we got things right for you.We hope to see you again soonDebbie

10/10 - 훌륭해요

Darren

2023년 9월에 1박 숙박함
답변 제공: . 님, 2023년 9월 27일
Hi DarrenThanks for taking the time to score us following your recent visitHope to see you again soonFront Office Team x

8/10 - 좋아요

John

2023년 8월에 1박 숙박함
답변 제공: . 님, 2023년 9월 12일
Hi JohnGreat to see you enjoyed your stay with us and we hope to be able to see you again soonDebbie

6/10 - 괜찮아요

Duncan

2023년 8월에 1박 숙박함
답변 제공: . 님, 2023년 9월 27일
Hi DuncanThank you for taking the time to leave a review following your visit.We hope to see you again soonFront Office Team x

10/10 - 훌륭해요

Jonathan

2023년 8월에 1박 숙박함
답변 제공: . 님, 2023년 8월 31일
Hi JohnathanGreat to see you enjoyed your stayHope to see you again soonFront Office Team x

8/10 - 좋아요

Chak Fai

2023년 7월에 4박 숙박함
답변 제공: . 님, 2023년 8월 15일
Hi Chak FaiThanks for your scoring following your recent visit. We do hope to be able to welcome you back again soonFront Office Team x

6/10 - 괜찮아요

Paul

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: . 님, 2023년 8월 15일
Hi PaulIt seems we didnt get things quite right for you!. we do hope we can see you again soonThanksFront Office Team x

10/10 - 훌륭해요

Barry

2023년 7월에 1박 숙박함
답변 제공: . 님, 2023년 8월 31일
Hi BarryGreat to see you you enjoyed your stayHope to see you again soonFront Office Team x

10/10 - 훌륭해요

Simon

2023년 7월에 1박 숙박함
답변 제공: . 님, 2023년 8월 15일
Hi SimonThanks for the great scoring following your visitHope to see you again SoonFront Office Team x