풀사이드 바

그랜드 머큐어 방갈로르 여행 후기

5 out of 5
그랜드 머큐어 방갈로르
12th Main, 3rd Block, Kormangala, Near BDA Complex, Bengaluru, Karnataka

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 103개 이용 후기 중 50개" "
평점 8 - 좋아요. 103개 이용 후기 중 35개" "
평점 6 - 괜찮아요. 103개 이용 후기 중 3개" "
평점 4 - 별로예요. 103개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 103개 이용 후기 중 7개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Youjin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
꼭 선택하세요!
주변은 조용하고, 스텝들은 모두 완벽하게 친절하고, 룸은 아주 넓고, 조식은 만족했어요. 뱅갈로르에 자주 올 예정인데, 꼭 다시 머무를거에요. Perfect place! 체크인에 문제가 있어서 기다려야 했는데, 두세시간 머무를수 있는 방을 따로 주고 저녁부페식사도 무료로 제공해주었어요. 직원들의 모두 전문적으로 교육받은듯이 다 친절했어요. I recommend this hotel!!
2022년 9월에 4박 숙박함
답변 제공: Anuj 님, 2022년 10월 4일
Hello Youjin,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best RegardsAnuj C.General Manager.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 3박 숙박함
답변 제공: Rayan A 님, 2019년 4월 13일
Dear Patron, We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A . General Manager Grand Mercure Bangalore

10/10 - 훌륭해요

Nandita

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property in a safe neighborhood. Quite a few nice restaurants within walking distance about 15 mins or so. A tad bit pricey but overall I was happy as safety as my top priority and proximity to where I needed to go.
2024년 3월에 8박 숙박함
답변 제공: Anuj 님, 2024년 4월 6일
Hello Nandita,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best RegardsAnuj C.General Manager.

10/10 - 훌륭해요

Deap

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A gem of a property, tucked away in a quiet neighborhood, immune from the hustle and bustle of Koramangala's energy.
2024년 2월에 6박 숙박함
답변 제공: Anuj 님, 2024년 3월 30일
Dear Deap,Thank you for the wonderful review and choosing to stay at Grand Mercure.We are glad that you had a pleasant stay with us and were well looked after by the team.The team is looking forward to welcoming you back.Best regards,Anuj ChaudhryGeneral Manager

6/10 - 괜찮아요

Anjali

2024년 1월에 2박 숙박함
답변 제공: Anuj 님, 2024년 2월 9일
Dear Anjali,Thank you for taking the time to tell us about your experience at the Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure Bangalore, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm Regards,Anuj ChaudhryGeneral Manager

2/10 - 너무 별로예요

Meghana

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
답변 제공: Anuj 님, 2024년 2월 9일
Dear Meghana,Thank you for taking the time to tell us about your experience at the Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure Bangalore, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm Regards,Anuj ChaudhryGeneral Manager

10/10 - 훌륭해요

Felix

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly personell, especially house keeping and restaurant staff. Very good restaurant food and breakfast.
2023년 12월에 6박 숙박함
답변 제공: . 님, 2024년 1월 16일
Thank you so much for your brilliant review, we love it. I am so happy to read how much you enjoyed your stay with us.The entire team is delighted regarding your comments and they sincerely appreciate your kind gesture.We are really looking forward to welcoming you back.Best regards,Anuj ChaudhryGeneral Manager

8/10 - 좋아요

Jitendra

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Not the best staff and not well trained. Check in and out was a procedure and terrible security personal. In India no one walks around with their passport. They would not let me daughter in after she showed them her passport on the phone plus a drivers licence. They argued with us in the lobby. Never going there again.
2023년 12월에 3박 숙박함
답변 제공: . 님, 2024년 1월 16일
Dear Mr. Kumar,Thank you for taking the time to tell us about your experience at the Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure Bangalore, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Requesting for passports and visa details for foreign nationality is mandatory and as per legal compliance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm Regards,Anuj ChaudhryGeneral Manager

8/10 - 좋아요

Kanika

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: . 님, 2024년 1월 16일
Thank you so much for your brilliant review, we love it. I am so happy to read how much you enjoyed your stay with us.The entire team is delighted regarding your comments and they sincerely appreciate your kind gesture.We are really looking forward to welcoming you back.Best regards,Anuj ChaudhryGeneral Manager

10/10 - 훌륭해요

Troels

2023년 11월에 2박 숙박함
답변 제공: Anuj 님, 2023년 11월 27일
Hello Troels,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best RegardsAnuj C.General Manager.

10/10 - 훌륭해요

jerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Anuj 님, 2023년 10월 11일
Hello Jerald,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best RegardsAnuj C.General Manager.

2/10 - 너무 별로예요

Anup

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor customer service
2023년 9월에 10박 숙박함
답변 제공: Anuj 님, 2023년 9월 14일
Dear Anup,Thank you for taking the time to tell us about your experience at the Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every guests ; therefore your feedback is very important to us however give us the opportunity to better serve you in the near future.Sincerely,Anuj C.General Manager.

10/10 - 훌륭해요

Anatoli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함
답변 제공: Anuj 님, 2023년 9월 15일
Hello Anatoli,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best RegardsAnuj C.General Manager.

10/10 - 훌륭해요

Alok

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Food, Value for money.
2023년 7월에 2박 숙박함
답변 제공: Anuj 님, 2023년 7월 15일
Hello Alok,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best RegardsAnuj C.General Manager.

2/10 - 너무 별로예요

Binod

2023년 5월에 1박 숙박함
답변 제공: Anuj 님, 2023년 6월 24일
Hello Binod,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best RegardsAnuj C.General Manager.

10/10 - 훌륭해요

Shankar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, this is an excellent hotel in the heart of Koramangala. The plus points are: quiet location, courteous staff, good food options and spacious rooms. The only minus is that finding a public transport (say an Uber ride or metro) is a hassle from the hotel.
2023년 1월에 3박 숙박함
답변 제공: Anuj 님, 2023년 1월 27일
Hello Shankar,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best RegardsAnuj C.General Manager.

8/10 - 좋아요

Sanjay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quite place
Nice quite surroundings, away from the city noise. Enjoyed!
2022년 12월에 1박 숙박함
답변 제공: Anuj 님, 2023년 1월 18일
Hello Sanjay,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best Regards

4/10 - 별로예요

Reuben

2022년 10월에 2박 숙박함

8/10 - 좋아요

Nachiket

2022년 6월에 1박 숙박함
답변 제공: Anuj 님, 2022년 6월 18일
Hello Nachiket, We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care. Best Regards Anuj C. General Manager.

10/10 - 훌륭해요

Sunil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Feeling at home
Excellent hotel and great place to stay
2022년 6월에 1박 숙박함
답변 제공: Anuj 님, 2022년 6월 15일
Hello Sunil, We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care. Best Regards Anuj C. General Manager.

8/10 - 좋아요

R Sridhar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: Anuj 님, 2022년 5월 12일
Hello Sridhar, We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care. Best Regards

8/10 - 좋아요

Joona

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service. Bed could be softer. Slightly older place but definitely going back!
2022년 3월에 9박 숙박함
답변 제공: Anuj 님, 2022년 4월 7일
Hello Joona, We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care. Best Regards Anuj C. General Manager.

10/10 - 훌륭해요

Rajesh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함
답변 제공: Anuj C 님, 2022년 1월 26일
Dear Rajesh, Thank you for your five star rating, we look forward to you visiting us again! Regards Anuj C. General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Rayan Aranha 님, 2022년 1월 26일
Dear Guest, We loved your review. Thank you for your appreciation. Eagerly waiting for your next stay soon. Stay safe and take care. Best Regards Rayan A. General Manager

10/10 - 훌륭해요

Virginia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are amazing. The kitchen is also talented. If offered, accept the board deal. Also, the hotel has partnered to offer an affordable same day laundry. Every odd issue I had while traveling, including becoming ill, the hotel helped.
2021년 11월에 6박 숙박함

10/10 - 훌륭해요

Prasenjit 님, Kolkata

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the property.
2021년 11월에 2박 숙박함

10/10 - 훌륭해요

Shantala

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Garima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a very comfortable and relaxing stay. I was there for a post surgery visit for my husband and the staff there made it really very
2021년 8월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth it.
2021년 8월에 1박 숙박함

8/10 - 좋아요

S

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very 😊
2021년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place is good to stay for a couple days. Just minor suggestions like food coule
2021년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Arrogant and rude individual who checked us in.. He was on an another phone while he served us and spoke to us and treated us with unacceptable levels of rudeness and attitude.. Been a Grand Mercure customer for 5 years and this level of customer service is unacceptable..
2021년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 3월에 2박 숙박함

2/10 - 너무 별로예요

Anjan

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extremely disappointed
Very poorly managed. Buffet breakfast and dinner were pooer than any hotel I have ever travelled. Even quality of food was very poor. Lastly, they are hugely understaffed with no one to attend at gym and at pool which I feel is way too risky, leave aside discomfort.
2021년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended
Good food, good service, very pleasant staff nice area to stay in
2020년 3월에 6박 숙박함

8/10 - 좋아요

Sanjeev

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Adequate property which could do with some improve
It was a comfortable stay apart from the practice of taking a pre-authorised advance for incidentals(despite having paid the room rent in advance), which only caused confusion during checkout. Lovely location. The room's furniture could use some renovation.
2020년 2월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 2박 숙박함
답변 제공: General Manager 님, 2020년 2월 12일
Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager Grand Mercure Bangalore

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스
The staff was actually rude while checking in i had booked a 2 bedroom suite shich fits for 4 adults they actually charged me again for 2 adults . I rate the staff worst never will i recomend this hotel and the food is terrible over all experience was foul
2019년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: General Manager 님, 2020년 2월 12일
Dear Patron, We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager Grand Mercure Bangalore

4/10 - 별로예요

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별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
den Preis nicht wert
Wir sind leider sehr enttäuscht da die Anlage inzwischen sehr runtergekommen ist. Auch das Personal und die Sauberkeit lässt zu wünschen übrig. Wir waren früher schon öfters in diesem Hotel und können deswegen den direkten Vergleich ziehen.
2019년 8월에 2박 숙박함
답변 제공: General Manager 님, 2019년 9월 4일
Dear Patron, Thank you for taking the time to tell us about your experience at Grand Mercure Bangalore. Thank you for your patronage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have noted your feedback on the facilities and I would like to inform you that we will be renovating our establishment soon and will be upgrading our facilities however I apologize for any inconvenience caused. I have noted your feedback on cleanliness of the room and my Executive Housekeeper is reviewing the same for opportunities for improvement. I have also noted your feedback on my staff, I have personally discussed this with my Training Manager. Please rest assured measures such as training and process implementation will take place with immediate effect to avoid issues of this nature in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rayan A General Manager Grand Mercure Bangalore

8/10 - 좋아요

ian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Rayan A 님, 2019년 6월 20일
Dear Patron, We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager Grand Mercure Bangalore

8/10 - 좋아요

Ari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall a good hotel and an enjoyable stay
Good practical hotel for my business stay. Rooms were clean spacious and well equipped. Air-con was good. Staff were friendly and accommodating. Area is quiet and residential, and grounds are small. Personally I found the mattress too hard, but that's a preference..... Overall a good hotel and an enjoyable stay.
2019년 6월에 3박 숙박함
답변 제공: Rayan A 님, 2019년 6월 20일
Dear Patron, We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that you found the mattress to be too hard for your liking, I have noted your preference for a soft bed and shared the same with my Executive Housekeeper. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager Grand Mercure Bangalore

10/10 - 훌륭해요

Taya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 3박 숙박함
답변 제공: Rayan A 님, 2019년 4월 13일
Dear Patron, We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A . General Manager Grand Mercure Bangalore

8/10 - 좋아요

Gaurav

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2019년 2월에 1박 숙박함
답변 제공: GM 님, 2019년 2월 20일
Dear Gaurav, Thank you for taking out time and posting a review about Grand Mercure Bangalore. We appreciate your comments regarding your experience at the Grand Mercure Bangalore. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager Grand Mercure Bangalore

10/10 - 훌륭해요

Zeeshan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함
답변 제공: GM 님, 2019년 2월 20일
Dear Zeeshan, Thank you for taking out time and rating Grand Mercure Bangalore. We appreciate your rating regarding your experience at the Grand Mercure Bangalore. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager Grand Mercure Bangalore

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great
2019년 1월에 5박 숙박함
답변 제공: GM 님, 2019년 2월 20일
Dear Patron, Thank you for taking out time and posting a review about Grand Mercure Bangalore. We appreciate your comments regarding your experience at the Grand Mercure Bangalore. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager Grand Mercure Bangalore

10/10 - 훌륭해요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect
2018년 12월에 3박 숙박함
답변 제공: GM 님, 2019년 2월 20일
Dear Patron, Thank you for taking out time and posting a review about Grand Mercure Bangalore. We appreciate your comments regarding your experience at the Grand Mercure Bangalore. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager Grand Mercure Bangalore

10/10 - 훌륭해요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect
2018년 12월에 3박 숙박함
답변 제공: GM 님, 2019년 2월 20일
Dear Patron, Thank you for taking out time and posting a review about Grand Mercure Bangalore. We appreciate your comments regarding your experience at the Grand Mercure Bangalore. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager Grand Mercure Bangalore

10/10 - 훌륭해요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect
2018년 12월에 2박 숙박함
답변 제공: GM 님, 2019년 2월 20일
Dear Guest, Thank you for taking out time and posting a review about Grand Mercure Bangalore. We appreciate your comments regarding your experience at the Grand Mercure Bangalore. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager Grand Mercure Bangalore