Worst night in our lives. Air con stopped working in the middle of the night so rang reception who couldn’t help and asked us to wake up our children to move room. As we had all our luggages out, we asked if we could just take the children to the other room and leave our belongings in the room and we’re told no and to open the window. Problem the window is right above the children’s bed and was easily climbable. When I said this to reception I was told there had never been any accident… shocking.