슈피리어룸, 킹사이즈침대 1개 (Smoke Free) | 객실 내 금고, 책상, 노트북 작업 공간, 다리미/다리미판

레드 루프 인 틴턴폴스 여행 후기

2 out of 5
레드 루프 인 틴턴폴스
11 Centre Plaza, Garden State Parkway, Exit #105, Tinton Falls, NJ

이용 후기

6.4
평점 10 - 훌륭해요. 1000개 이용 후기 중 213개" "
평점 8 - 좋아요. 1000개 이용 후기 중 268개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 168개" "
평점 4 - 별로예요. 1000개 이용 후기 중 159개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 192개" "

6.4/10

청결 상태

7.4/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

6/10 - 괜찮아요

Shondell 님, Asbury Park

2024년 4월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 4월 15일
Hello Shondell, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

KRISTIN

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was very nice but had problems with the room it self.
2024년 4월에 2박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 4월 8일
Hi Kristin,Thank you for taking the time to write a review of your stay at the Red Roof Inn Tinton Falls - Jersey Shore. It's nice that you took liking to our staff, however, our apologies for any inconvenience caused by the room you were assigned. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip,Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 - 너무 별로예요

Faraz

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First of all it didn't list anywhere this was a motel. It was in an unsafe area which I knew beforehand however the cleanliness and the dirty environment I didn't know of.
2023년 12월에 2박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 2월 23일
Dear Faraz,Thank you for taking the time to tell us about your experience at the RED ROOF INN TINTON FALLS - JERSEY SHORE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 - 훌륭해요

Angerson

2024년 1월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 2월 10일
Dear Angerson, We at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

10/10 - 훌륭해요

Keishai

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 1월 21일
Hello Keishai,I am pleased to have had you as our guest at our Red Roof Inn Tinton Falls - Jersey Shore. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

10/10 - 훌륭해요

tj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 1월 21일
Hello TJ,I am pleased to have had you as our guest at our Red Roof Inn Tinton Falls - Jersey Shore. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

6/10 - 괜찮아요

Julia

좋아요: 직원 및 서비스
Overall the stay was satisfactory as it was one night. I’ve stayed here many times and it was always wonderful but this time was a tad different….in between the beds the carpet was soaking wet and the room reeked of mildew. As soon as we stepped inside you could smell it to the point we gagged. It was late and we just wanted to sleep but we had to crack open the door due to the smell most of the night!
2024년 1월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 18일
Dear Julia,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Tinton Falls - Jersey Shore. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about you having a satisfactory night. You indicated that you were unsatisfied with soaked carpets, odor of the room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next.Sincerely,ChirellRediResponse Specialist

2/10 - 너무 별로예요

Taheem

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had roaches in my room they did not want to move my room
2024년 1월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 1월 15일
Dear Taheem,I appreciate you sharing your feedback following your stay at the Red Roof Inn Tinton Falls - Jersey Shore. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Comments like your aren't taken lightly, so they will be reviewed by the team in an effort to address the issues with the relevant departments. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

Leo

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Keishai

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 12월 21일
Hello Keishai,The staff at the Red Roof Inn Tinton Falls - Jersey Shore and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Brandy

2023년 11월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 12월 17일
Hello Brandy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

2/10 - 너무 별로예요

james

2023년 11월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 12월 16일
Hello James, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Tinton Falls - Jersey Shore. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Wajeedah

별로예요: 청결 상태
2023년 11월에 3박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 24일
Hello Wajeedah, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

4/10 - 별로예요

Rakesh

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s ok for one night but not really a safe place to stay with family
2023년 11월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 20일
Dear Rakesh,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TINTON FALLS - JERSEY SHORE. You indicated that our hotel is ok for one night. However, I am sorry you were faced with safety concerns. At Red Roof, it is our primary aim to give you a safe and secure experience, so I am sorry to hear that this is not the impression we left you with. Thank you again for your feedback and I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 19일
Hello Daniel, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 - 좋아요

Elmer

2023년 11월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2023년 12월 8일
Thank you, Elmer, for taking a moment to complete our survey. The staff at the Red Roof Inn Tinton Falls - Jersey Shore and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Johan

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
답변 제공: Devorine Red Roof Management 님, 2023년 11월 17일
Thank you for your review, Johan. It's great to hear that your stay was very good. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Tinton Falls - Jersey Shore. We hope to see you again soon.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Johan

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 17일
Dear Johan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TINTON FALLS - JERSEY SHORE. I am glad to read your comments regarding you had a very good stay at our hotel resulting in a 5/5 score. Thank you for your review. Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Lisa

가족 여행
좋아요: 청결 상태
I was clean and great price. My only complaint was the beds. Every little move you could hear and feel springs pop.
2023년 11월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 11월 16일
Hello Lisa, Thank you for being our guest at the Red Roof Inn Tinton Falls - Jersey Shore. I am pleased to hear that you appreciated our cleanliness, and great price; yet, I was disheartened to read that the bed wasn't to you liking. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thanks again, Lisa, and we hope you’ll visit us again on your next trip!Sincerely, ChevaneseRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Daevid

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great place for traveling while on a budget
A great fit for my business travel! Easy check in, great location, economically priced. Quite
2023년 10월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 10일
Thank you for taking a moment to leave a review, Daevid. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 10/10 score following your stay. I am thrilled that our easy check-in, great location and the other highlights pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Jesus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent all around. No complaints whatsoever.
2023년 11월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 9일
Thank you for taking a moment to leave a review, Jesus. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 5/5 score following your stay. I am happy that your stay was excellent all around. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Johan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2023년 11월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 9일
Thank you for taking a moment to leave a review, Johan. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 5/5 score following your stay. I am happy that you had a very good stay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 7일
Thank you for taking a moment to leave a review, Mark. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
Meh
Room was fine, it got the job done. Entire laminate floor was sticky. Mentioned and asked to have it mopped and it was still sticky. I presume they used too much soap. There was also a smell. Not overly strong or bad but not enjoyable either. Would stay again if I didn’t have the money for a better hotel.
2023년 10월에 2박 숙박함
답변 제공: Kamaria Red Roof Management RediResponse Speciali 님, 2023년 10월 31일
Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN TINTON FALLS - JERSEY SHORE. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the lack of cleanliness of the floor, the odor you described and the other issues highlighted which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The service is what makes it great
2023년 10월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 30일
Thank you for taking a moment to leave a review, Kate. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 5/5 score following your stay. I am happy that the service you received pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Dario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 10월 26일
Hello Dario, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

2/10 - 너무 별로예요

Todd

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds worn out after turning lights out . Less than 5 minutes had bugs crawling on us and bed . Asked for refund and went to another hotel
2023년 10월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 10월 26일
Hello Todd,Thank you for taking the time out of your busy day to share your feedback regarding your experience at the RED ROOF INN TINTON FALLS - JERSEY SHORE. It's saddening to hear that your stay fell short due to the insects you indicated you encounteredPlease know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

2/10 - 너무 별로예요

Kurt

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Every Room Is DIRTY!!
First off the area doesnt look very safe, the lobby area has a very bad smell. The room was not clean, we had to clean thw bathroom ourselves to use it. When I told the front desk his response is "well I'm here alone and all i can do is tell house keeping when they come in, in the morning". The floor looked like it hasn't seen a vacuum in months, there was a 1/2 inch of dirt caked up on the hair dryer along with fuss lint hair dirt caked in the intake fan side. We had a long drive so could argue. Next day they came in changed sheets and towels no cleaning, the AC stop working, they came and looked at said cant be fixed right now so we'll change your room. We couldn't do the change at the time because we were on our way out to an event. We got in late we went to change rooms, and that room was worse than the 1 we were already in, the sheets, pillow cases all dirty, there was even a blood stain on the wall. Complained to front desk he said "I'll change your room again", we asked will you make sure its clean? His response "I'll give you a key and you can go and see for yourself". Being it was late and we were tired we moved back to the original room. Asked to speak to a manager but was told there are no managers working on the weekends. Just Garbage
2023년 10월에 3박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 10월 26일
Hello Kurt,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TINTON FALLS - JERSEY SHORE. The experience you highlighted is disheartening to read as this is below our level of service. You indicated that you received an unclean room and was offered two others that were worse, the Ac in your room stopped working as well, which made your stay unsatisfactory. Please know that Red Roof does value your business and will take your comments into consideration so that we may improve our customers experience.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 - 좋아요

James

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice a quiet, good service from staff, beds were very uncomfortable and comforter had holes and stanins
2023년 10월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 24일
Thank you for taking a moment to leave a review, James. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 4/5 score following your stay. I am happy that our good service from our staff and our quietness pleased you. However, you stated that the beds were uncomfortable, the stains mentioned and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Juan

2023년 10월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 13일
Hello Juan, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Vikas

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room are dirty and sticking
2023년 10월에 1박 숙박함
답변 제공: Abigail RediResponse Specialist 님, 2023년 10월 22일
Hello Vikas,Thank you for taking the time to tell us about your stay at the Red Roof Inn Tinton Falls - Jersey Shore. I'm sorry to see that your stay was less than ideal. You indicated that you found the room unclean. We will take your comments into consideration to make changes to improve our customer experience.It is our primary intention to provide our guests with a home away from home experience and we are sorry that was not achieved with your stay. Thank you for sharing your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely, Abigail RediResponse Specialist

10/10 - 훌륭해요

Marc

2023년 10월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 7일
Thank you for taking a moment to leave a review, Marc. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Danielle

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room
2023년 10월에 1박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 10월 16일
Thank you for your review, Danielle. I sincerely apologize that our room didn't meet your expectations. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Tinton Falls - Jersey Shore. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Eric

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The folks working the front desk were very friendly and helpful. However, this hotel is the type of place people live in. It’s not the type of place you want to stay the night in. When I got to my room I went to use the bathroom and when I lifted up the lid on the toilet someone had left me a deuce as a present. That told me they didn’t clean the room prior to my stay. The shampoo bottles were empty but by that point I knew I wasn’t going to take a shower there. I changed, left to go to a function. When I returned I made sure to jam a chair under the door knob. When I turned on the light I noticed that on the light above the mirror were blood stains and pieces of person. I’m pretty sure there was a fight or murder in the room. I ended up checking out early and getting the hell out of there. Stay at your own risk.
2023년 10월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 14일
Dear Eric,We are sorry to hear your recent experience at the Red Roof Inn Tinton Falls - Jersey Shore did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Alberto

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property needs a major update .rooms smell of smoke .place is Dirty
2023년 10월에 1박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 10월 16일
Hi Alberto,Thank you for your response following your recent stay at our Red Roof Inn Tinton Falls - Jersey Shore location. I am totally disappointed to hear your indication that the place was dirty and the room smelled of smoke. Let me humbly apologize for the impact this had and the impression this left with you. It is important to know that we thoroughly clean and inspect all rooms in between guest, so I am disappointed that we fell short on your visit. Please know that Red Roof values your feedback, so in an effort to have your concerns addressed, we will be taking your comments in to consideration and address the matter with the appropriate department.Our Red roof team would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel to stay
Never stay at this hotel; people are smoking drugs openly, and cops are rotating every hour.
2023년 10월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 10월 11일
Dear Valued Guest,We are sorry to hear your recent experience at the Red Red Roof Inn Tinton Falls - Jersey Shore did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. At Red Roof, we appreciate your business and truly value your feedback.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Michelle E

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 28일
Thank you for taking a moment to leave a review, Michelle. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore were disappointed to see your 4/10 score following your stay. In order to understand what prompted your 4/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Shawana

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was roaches, the tub was peeling paint, and in order to get more towels we had to return the used ones.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Randy

2023년 10월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 28일
Thank you for taking a moment to leave a review, Randy. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Lasha 님, Brooklyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2023년 10월 7일
Hello Lasha,Thank you for taking the time to write a review of your stay at the Red Roof Inn Tinton Falls - Jersey Shore. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 - 좋아요

talissa

2023년 10월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 10월 26일
Hello Talissa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

2/10 - 너무 별로예요

Deborah

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Both rooms stank they had hair on the sheets the rugs stunk terrible and was not vacuumed the toilet when flushed seemed like it was not gonna go down the shower water did not go down bugs were seen flying roaches were seen water was on the floor when we first walked in the first room they had to come fix the microwave and fridge people were outside making noise for a long period of time early in the morning we could t sleep horrible experience worst experience I ever had staying in a motel room packed to go to another establishment and the clerk offered to change our room which she did and it was the same thing
2023년 9월에 3박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2023년 10월 5일
Hi Deborah,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Tinton Falls - Jersey Shore. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding pests that were seen and the bathroom condition. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 - 너무 별로예요

Audrey

Broken faucet is bathroom. Partying people outside my door all night loud.
2023년 9월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 4일
Dear Audrey,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TINTON FALLS - JERSEY SHORE. I am sorry that your experience did not meet your expectations due to the broken faucet in the bathroom you mentioned and the noise disturbance you highlighted. I have shared your comments with management to address your concerns.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Doreen

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 10월 2일
Hello Doreen,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating , following your stay at the Red Roof Inn Tinton Falls - Jersey Shore. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 - 훌륭해요

Juan

2023년 9월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 10월 26일
Hello Juan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice for a personal vacation
2023년 9월에 6박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 14일
Thank you for taking a moment to leave a review, Patricia. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 5/5 score following your stay. I am happy that you chose our hotel for a nice personal vacation. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

실제 이용하신 고객

Know what you're getting into
Nothing in the description or the photos (unless you had a lot bigger screen than I have) indicated that the rooms were outward-facing, not down an inside hallway. That is a safety issue for me, so I would not stay there.
2023년 9월에 4박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 9월 29일
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TINTON FALLS - JERSEY SHORE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the safety of the property. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your concerns will be taken into consideration. We will take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

akemi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
真夜中過ぎのチェックインにも笑顔で応対してくださいました。高速道路の入り口に近く大変便利でした。
2023년 9월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 9월 25일
こんにちは、アケミさんレッド ルーフ イン ティントン フォールズ - ジャージー ショアでのご宿泊に関するご意見を共有していただき、個人的に感謝いたします。便利なロケーションと笑顔で迎えてくれるスタッフにより、5/5のスコアを獲得できて、とてもうれしく思います。 Red Roof はお客様に素晴らしい体験を提供することに努めており、その努力が実を結んだことは私たちにとって特にうれしかったです。レビューをいただきまして重ねて御礼申し上げます。より素晴らしいご滞在を提供できるよう、再び当ホテル屋根の下でお客様をお迎えできることを嬉しく思います。よろしくお願いします、XaoRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Jessica

2023년 9월에 1박 숙박함

4/10 - 별로예요

Joann

2023년 9월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 14일
Thank you for taking a moment to leave a review, Joann. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist