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퀄리티 인 메너서스 여행 후기

2.5 out of 5
퀄리티 인 메너서스
10653 Balls Ford Rd, Manassas, VA

이용 후기

6.8
평점 10 - 훌륭해요. 429개 이용 후기 중 88개" "
평점 8 - 좋아요. 429개 이용 후기 중 132개" "
평점 6 - 괜찮아요. 429개 이용 후기 중 95개" "
평점 4 - 별로예요. 429개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 429개 이용 후기 중 53개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

10/10 - 훌륭해요

Lobos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함

8/10 - 좋아요

Sulma 님, Centreville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No details on the included breakfast.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Katrina

연인과의 여행
We love staying here and being able to smoke and the prices are very reasonable
2024년 3월에 2박 숙박함

4/10 - 별로예요

Sreenivas

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: PURVA< GM 님, 2024년 1월 31일
Thank you for taking the time to leave a review of your stay with us. Unfortunately, you never left any comments why you only gave us a 2 so hard to reply.

8/10 - 좋아요

Francisco

좋아요: 편의 시설/서비스
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 31일
thank you for taking the time to do a review. We do hope if you are ever in the area again you will chose to stay with us.

10/10 - 훌륭해요

Carlos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 31일
Thank you Carlos for taking the time to answer a review on your stay with us at Quality Inn, ManassasWe do hope if you are ever in the area again we hope you chose to stay with us again.

10/10 - 훌륭해요

Reynaldo

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 31일
we would like to thank you for chosing to stay with us at Quality Inn, Manassas.

10/10 - 훌륭해요

Katrina

연인과의 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 20일
Thank you for taking the time to fill out this survey. We appreciate your business. Thank you for choosing to stay with us when you are in the area.Regards,Marlene, Quality Inn Manassas

10/10 - 훌륭해요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Smoking room
2023년 12월에 1박 숙박함
답변 제공: PURVA 님, 2023년 12월 7일
Thank you for taking the time to fill out our guest review. We appreciate your staying at Quality Inn, Manassas. Hopefully if you are in the area again you will stay with us again.

2/10 - 너무 별로예요

Yuri

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Mal
2023년 11월에 5박 숙박함
답변 제공: GM 님, 2023년 11월 28일
Unfortunately, when you came to check in your reservation was not in our system. because you booked with a third party you or whom ever booked your room should of called the company to straighten it out. Well you or the person who booked it did nothing that left everything up to our front desk. So we are sorry you did not enjoy your stay.Regards,PURVA

8/10 - 좋아요

edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near by shopping's and gas stations as well.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 17일
Thank you for taking the time to write a review. We do hope you enjoyed your stay with us. Hope to see you again if you are ever in the area.

2/10 - 너무 별로예요

Armand David

가족 여행
별로예요: 편의 시설/서비스
Not clean … unprofessional, lack of safety environment, room too much expensive for a poor service, noise in rooms a round and nobody to assist, etc.
2023년 10월에 2박 숙박함
답변 제공: PURVA 님, 2023년 10월 17일
We are sorry you did not enjoy your stay at our property.PurvaGM

4/10 - 별로예요

Sharon 님, Somerset

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First, the front desk staff were great and very helpful. There is nothing else good to say. There were bugs on the walls, ceiling, and floors. The floors were dirty and the furniture was scratched and showed age, refrigerator was so unsteady I thought it would fall over, there were stains on the bathroom linens, and the mattresses were so uncomfortable it made our backs hurt. Breakfast consisted of oranges, yogurt, prepackaged cereal and milk in a pitcher. I will not stay here again.
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 17일
Sorry you did not enjoy your stay at our property. You comments will be brought to the appropriate departments.PURVAGM

6/10 - 괜찮아요

Pranay

가족 여행
It was OK.
It was ok for the money. Complimentory breakfast could be improved.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 17일
Thank you for taking the time to fill out the review. We do hope if you are in the area again you will chose to stay with us.

4/10 - 별로예요

Cecil

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Roach motel
The first room had so much paper in the toilet that I was afraid to flush. The second room smelt better but we killed 3 roaches. The front desk was friendly.
2023년 9월에 2박 숙박함
답변 제공: PURVA 님, 2023년 10월 4일
We are sorry you did not enjoy your stay at our hotel. We will be looking into this issue. Front desk did not mention anything.

4/10 - 별로예요

Michael

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay somewhere else if you can!
We had 4 rooms for our group. Room 1 had dead roaches in the floor, bed and bathroom. Room 2 the bath tub didn't even work. Room 3 the main door was bent so bad at the bottom, you could see outside, which let all the bugs crawl in. Room 4 was the only room that didnt show any problems.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Seth

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Jordan James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location. Staff were nice. Room was clean and all we needed. No frills but would stay again.
2023년 8월에 3박 숙박함

4/10 - 별로예요

Felix

가족 여행
별로예요: 편의 시설/서비스
I like the area around this property such as the numerous restaurants. The “continental breakfast” was anything and everything but continental. The property only had a waffle maker for waffles (batter seemed not fresh), old oranges, boxed cereals. The apple and orange juice machine needed cleaning. Each time I got either of the juices, black particles came out of the apple juice machine…and clear slim came out of the orange juice machine. I attempted to report the matter to the front desk attendant, but no one was there on Sunday August 27, 2023. In my room, I had to kill several cockroaches. The bathroom toilet seat had numerous, to what appeared to be cigarette burn stains on the lid. The refrigerator was initially turned off; when I opened it up, roaches came out of it. The bed was comfortable, but the room overall had a musty, funky smell to it. And finally, upon checking in and headed to my room, there were a number of what appeared to be “women of the night” prostitutes hanging around outside the motel, so much so, the police was called. I would rate this motel a “3.”
2023년 8월에 2박 숙박함

4/10 - 별로예요

Lucy

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The price of the room was way to high, it definitely wasnt worth $165.00 a night. The ac didnt cool good at all.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Jamie

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area was dirty, the room had half a roll of toilet paper when we checked in. The breakfast offered almost no options for my daughter with a peanut allergy and celiac disease. Our room had mold in the corners of the wall at the ceiling, it smelled of stale water or cigarettes in our non-smoking room. We could not use the pool for longer than a half an hour due to construction going on in the driveway adjacent to it and the severe fumes. My expectations were extremely low and they were still not met.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Amanda

단체 여행
They were in the middle of powerwashing the property. We also had a storm come in once we got into our room. I called the front desk to let them know we had water on the floor under our door. They just said ok. Nothing else was done. Also, the "included breakfast" was cold coffee, corn flakes, and yogurt that was sitting on the counter.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

DOUGLAS

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I should have read the reviews first. Dirty. Killed multiple bugs. The a/c unit was falling into the room (134) so you could see clearly outside through the louvers. The breakfast was minimal, only hot food was make-your-own waffles. Bathroom had hair in all the floor corners. Shower had some mildew. Good hot water and pressure though.
2023년 7월에 2박 숙박함

4/10 - 별로예요

Melissa

별로예요: 청결 상태
Roaches
Overall the actual stay wasnt the worst and the room was clean. The only issue i have is that the room we were given had cockroaches. As soon as we went in and turned the light on the scattered.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Hannelore

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great overnight stay
Great stop for an overnight
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 24일
Dear David,Thank you for taking the time to fill out our survery. We do hope you chose to come back and stay with us any time you are in the Manassas area.Regards,MarleneGM

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good overnight stay
Excellent place for overnight.
2023년 6월에 5박 숙박함
답변 제공: General Manager 님, 2023년 6월 24일
Dear David,Thank you for chosing to stay at Quality Inn, Manassas VARegards,Purva

6/10 - 괜찮아요

nelson

2023년 6월에 8박 숙박함

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very happy clean, well maintained and front desk is awesome
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 24일
Dear Steven,Thank you for staying with Quality Inn, Manassas Va. We also hope the next time you are in the area you chose to stay with us again.Purva

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Charles

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Christopher

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were disgusted by the conditions of our room and do not think the room should be allowed to be rented in its current state. We were equally disappointed with the very poor customer service we received at this establishment. Upon entering our room, we noticed that cigarette burns covered the bedspreads. When my wife called to complain about the cover, she realized that the room telephone did not work, so she had to use her own cell phone to reach the front desk. The hotel clerk admitted that the bedspread did not sound ‘presentable’. Sometime during the afternoon, we were startled by loud banging and jack hammering outside of our room. We discovered a trio of construction workers doing work above our unit on the 2nd floor balcony. Later that night, we discovered that the television set was also broken. We called the front desk again to complain about the broken tv set. This morning I called the front desk from my cell at 8:53am to see what time breakfast ended and was told, “9am. You have 5 min!” What sort of hotel stops breakfast at 9am?!!! Worse yet, my wife woke up to a dead bug (what appeared to be a bed bug or a baby roach?!) next to her pillow. After showering, and in a hurry to leave the disgusting room, my wife (who had just washed her long hair) discovered that the wall mounted hair dryer did not work. She called the front desk to let them know that the hair dryer was broken. Not long after my wife called the front desk, probably at around 10am, loud ja
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 24일
We are very sorry you did not enjoy your stay at our hotel. When you had booked your hotel room you had booked a smoking room as all our nonsmoking rooms were sold out. Regards,Purva

2/10 - 너무 별로예요

STACEY

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The check-in process was frustrating as we got to the hotel early and our room was ready, which was nice, however, there was lots of construction going on, and it was very very loud, sounded as if they were doing floors or something right above our room. I called the front desk about the noise two times as it was going on for hours upon hours. Then, after having a late night, came back to the room, go to bed and was woken up at 4:55 AM with her phone ringing and nobody was on the other end. We continue to get more calls at 5:15 and 530. It was absolutely ridiculous an inconvenient as we did not ask for a wake up call or anything and then we’re woken up very early which we had not planned and had a long drive ahead of us. I will never stay at this quality Inn again. I didn’t think that there was any quality about this inn!! I’d like a partial refund or some credit to stay somewhere else. I would never tell my friends or family about this location. It was terrible.
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 24일
Dear Stacey,Please accept our apology for your recent stay at our hotel. This will be brought to the attention of the appropriate departments.Regards,Purva

4/10 - 별로예요

Cynthia

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
The front desk folks were very accommodating. That is the only positive thing i can say. The room was musty and had old cigarette smell. There were mashed banana peels in front of our our door. And no desire to try the shower because of the multiple bugs on the floor and in the shower.
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 24일
Dear Cynthia,Sorry you did not enjoy your stay at our property. Thank you for filling out our survey. The will be brought to the attention of the departments concerned.Regards,Purva

4/10 - 별로예요

Dennis

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The first room I was given reeked of cigarette smoke. Staff immediately gave me a different room. New room had a light out where the ironing board is. The water pressure at the sink was nonexistent. The arms on the arm chair were oily. Not a good experience. When I got the new room, there were no towels or face cloths. I had to go to the office where they gave me a supply.
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 24일
Dear Dennis,Thank you for taking the time to fill out our survey. Regards,Purva

8/10 - 좋아요

Dave

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good overnight stop
2023년 4월에 1박 숙박함
답변 제공: PURVA 님, 2023년 4월 5일
Hello Dave, Thank you for taking the time to give us a reviews. While we know you have many choices when your in the Manassas area, we appreciate you staying with Quality Inn. When in the area the next time we do hope we are your choice.Regards,PurvaGM

10/10 - 훌륭해요

Zulay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfecto
2023년 3월에 1박 숙박함
답변 제공: Purva 님, 2023년 3월 23일
Thank you so much for chosing to stay at Quality Inn, Manassas. We do know you have many choices when in our area, we do appreciate your business and hope if you are in the area again you will stay with us.Regards,PurvaGM

8/10 - 좋아요

Shane

2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Steven

좋아요: 직원 및 서비스
Staff was nice. Place needs a good makeover.
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

2022년 9월에 1박 숙박함

8/10 - 좋아요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 9월 1일
Thank you for taking the time to write out a review.

2/10 - 너무 별로예요

Amy

연인과의 여행
별로예요: 청결 상태
I was VERY dissatisfied with the cleanliness and upkeep of our room. The only reason I chose to stay was because every other hotel/motel in the area was booked. Otherwise I would have asked for a different room / opted to stay elsewhere. The entire room had a greasy feel, the bed covering had stains and burns on it, the lounge chair looked like a crime scene had taken place in it and the floors were horrid. I never removed my shoes and did not even feel the bathroom was clean enough to bathe in. What a dump! Expedia failed me this time. I really should be pursuing a refund.
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 9월 1일
I do wish you had brought this to our attention when you were here on property. We would have definatley changed your room. I hope you give us another chance and stay with us.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Nice for the location and Price!
We stayed 2 weekend nights. The room was clean and comfortable. Check-in took 30 minutes..there was a line of people waiting to check-in at 3pm and only 1 staff member. FYI..early check in was not an option, and there was a local concert venue that was opening their gates at 3:30! So, I feel they should have been more prepared for check-ins. The pool was very nice and clean. Breakfast...ummm..that was extremely disappointing. The hotel was Sold Out Friday night, no breakfast attendant..so everything was gone by 8am!!! Hours were listed 6-9! Overall, we would stay here again.. very nice for location and price!
2022년 8월에 2박 숙박함
답변 제공: General Manager 님, 2022년 9월 1일
Thank you for chosing our hotel to stay at.. Glad you enjoyed your visit to our area.

6/10 - 괜찮아요

Nichole

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Definitely a dated hotel. Everything was “ok”
2022년 8월에 1박 숙박함
답변 제공: The Boss 님, 2022년 9월 1일
Thank you for staying with us and we hope to see you in the near future.

10/10 - 훌륭해요

Anne 님, Bakersfield

2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Gary

별로예요: 청결 상태
Non-smoking property had clearly been smoked in. Mattresses were quite old and caved in. Linens were quite old. Lamps needed bulbs changed.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Shelbee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT BOOK HERE. our stay was absolutely horrible. We are a young couple and chose this hotel to stay at for an evening out at a nearby concert. The bed and chair had stains on it, the shower leaked all night and the AC unit sounded absolutely horrible. It was very loud and made a shaking noise all night, preventing any rest. The check in process with a male who was not friendly at all was a disaster. He became upset when we did not want a smoking room due to me having asthma. I do not recommend this hotel to anyone at all. People fighting in the 7-11 parking lot near my car just topped it off. We will not be back.
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Deborah

가족 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Came for a concert.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

TEJASKUMAR 님, rego park

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
location
2022년 7월에 2박 숙박함