외관

베스트 웨스턴 플러스 인 앳 헌트 리지 여행 후기

2.5 out of 5
베스트 웨스턴 플러스 인 앳 헌트 리지
25 Willow Springs Road, Lexington, VA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 478개" "
평점 8 - 좋아요. 1000개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 134개" "
평점 4 - 별로예요. 1000개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 29개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Stanley

가족 여행
좋아요: 편의 시설/서비스
Clean and quiet
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's very near interstate but only 5 minutes from historic downtown Lexington
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Thank you for letting us know about your stay. We are happy you enjoyed your time with us and hope to see you again soon.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Thank you for letting us know about your stay. We are happy you enjoyed your time with us and hope to see you again soon.

4/10 - 별로예요

Jamie

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Pool was closed. Dining hard to find. Property needs to be updated.
2024년 1월에 1박 숙박함
답변 제공: Khia 님, 2024년 2월 15일
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 - 훌륭해요

Kenny

좋아요: 숙박 시설 상태 및 시설
Very nice
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Thank you for letting us know about your stay. We are happy you enjoyed your time with us and hope to see you again soon.

6/10 - 괜찮아요

Cally

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Thank you for taking the time to provide feedback. We hope to see you again soon.

10/10 - 훌륭해요

Katrina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property. Breakfast was actually very delicious!
2023년 12월에 1박 숙박함

8/10 - 좋아요

Elise

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Paullett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Closest hotel to Virginia Horse Center. They know it's for equestrians. Hot breakfast is basic but nice to have. Pool helps for kids. Staff are the NICEST PEOPLE YOU WILL EVER MEET. Several have worked there for years, and they all genuinely appear to be a family. I heard the manager tell a breakfast attendant she loved her after checking in. I heard a hispanic employee teaching his sweet co-workers how to speak Spanish. It's become a home away from home for us at Virginia Horse Center shows for our daughter. With that being said, it needs a little love. The key card system doesn't work. We had to get our keys remade every. single. time. we got back - and we had two rooms with the same issue. Please lordy help this loyal, wonderful employees with a new card system. The finishes need a little love, and the electrical outlets in the bathrooms are frankly terrifying. They need replaced. The hotel was VERY clean and maintained as well as it could be with it's age. Cheers! We'll be back.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Emmy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff, room, and breakfast! Thank you
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Susan

가족 여행
좋아요: 직원 및 서비스
Convenient but more sound proofing would be an improvement. Coffee/hot cocoa bar and free breakfast was a Plus. Everyone was amazed at the ‘no touch’ pancake maker too!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Brenda

가족 여행
2023년 11월에 1박 숙박함

8/10 - 좋아요

Gilda 님, EAST GREENBUSH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

Karla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Smelled musty not sure if that was due to bring a dog friendly hotel
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

MARC 님, Lasalle

좋아요: 청결 상태
별로예요: 직원 및 서비스
Bad reception.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 10일
Thank you for providing feedback on your recent stay with us. We are sorry you did not enjoy your time with us. We hope you will give us another opportunity to host you.

6/10 - 괜찮아요

Katie

가족 여행
좋아요: 직원 및 서비스
it had a descent breakfast
2023년 10월에 3박 숙박함
답변 제공: GM 님, 2023년 10월 10일
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Favorite hotel in this area!
This is the second time we stayed at this hotel. We love it. We will stay here every time we visit the area. Love it!! Great location and safe.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Laura

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 10일
Thank you for your feedback for your recent stay with us. We hope to see you again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
this place sucks
our entire room was filled with black mold. the smell was so overwhelming and when we told the front desk that we were not going to stay the night because of it, they brushed it off as if they hear it all the time. the place probably should be condemned because its a major health hazard to subject people to that.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 10일
We have no rooms with mold. Since you posted an anonymous review there is no way to know that you had an interaction with our hotel or staff. An accusation of this severity you would warrant providing your information as we could address it. However since you did not this is not an legitimate complaint.

4/10 - 별로예요

Kathryn

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There are many other options in the area… choose a different one.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 10일
Thank you for providing feedback on your recent stay with us. We are sorry you did not enjoy your time with us. We hope you will give us another opportunity to host you.

10/10 - 훌륭해요

Kathleen 님, College Station

2023년 9월에 1박 숙박함

8/10 - 좋아요

Jacob

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Martin

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Only as a last resort
I don’t know if the their vacuums were broken during our stay but it didn’t seem the hallways were touched while we were there. The sink clogged in the bathroom clogged to the point we had to wash our hands with the tub faucet. When I mentioned it to the front desk they were apathetic acting like I was trying to get a some refund or compensation. The last thing I wanted because I just to leave. The place is just sloppy. That is the best way to describe it.
2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 10월 10일
Thank you for providing feedback on your recent stay with us. We are sorry you did not enjoy your time with us. We hope you will give us another opportunity to host you.

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Not what I expected from BWP
The Inn is fairly tired in appearance relative to the interior spaces. My prior experience with BWP has been very up-to-date and modern, so this was somewhat disappointing. The desk and breakfast staff were very nice. Breakfast selections were disappointing for the two nights we spent: Western omlettes (can't do peppers) and biscuits and gravy. A regular scrambled egg option would have been nice. Coffee in the rooms was great, but the coffee in the breakfast area was not good at all. The beds were comfortable, and the Inn was nice and quiet. We had a balcony, which was great! I am so over the lack of daily room touch-ups "due to covid." Towels were okay for 2 nights, but I had to go to the front desk to ask for coffee for the second morning.
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 10일
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

10/10 - 훌륭해요

Min

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 10일
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

10/10 - 훌륭해요

HARRY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property and personnel were excellent
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 10일
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Decent hotel - good value for the cost
Room was clean and comfortable, complimentary breakfast was decent and all of the staff we met was friendly and willing to help. Our ONLY complaint was the pool was not well maintained (a light was hanging out of its opening in the pool) and it looked like it had been a little bit since the last time it was vacuumed. Decent value for the money, plenty of parking and the AC worked (I’ve traveled a lot lately and this is the first hotel out of 7 that had AC in the room that got down to below 74).
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 10일
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

10/10 - 훌륭해요

Jocelyn

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanlines is outstanding. The place is quite there is only one minor problem about the door it need a little bit of repair. Aside from that I didn’t see anything.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

10/10 - 훌륭해요

Martin

2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 10일
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

8/10 - 좋아요

Aaron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

4/10 - 별로예요

Dave

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 10일
Thank you for providing feedback on your recent stay with us. We are sorry you did not enjoy your time with us. We hope you will give us another opportunity to host you.

8/10 - 좋아요

brett

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the historical architecture of the property and the cleanliness of the rooms. The continental breakfast was really good as well and it surprised me. The rooms do lack some ventilation but the AC units work very well. It does seem a little humid when it’s more humid outside.
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

6/10 - 괜찮아요

Jeanne

The price was not worth the stay.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 10일
Thank you for letting us know about your recent stay with us.

10/10 - 훌륭해요

Karen

2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 10일
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice property. A little long in the tooth….older but clean.
답변 제공: GM 님, 2023년 10월 10일
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

10/10 - 훌륭해요

Janene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, well kept. Helpful front desk staff, very kind. Great quality for a great price!
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

10/10 - 훌륭해요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The. check in was efficient and provided helpful information that we needed. The room was updated, clean, quiet. The breakfast provided a lot of choices. During our evening, our car broke down and had to be towed to a repair shop. The guest services manager drove us to get our car. That is service above any expe. We will return on our next trip through Lexington.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

10/10 - 훌륭해요

Sue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 10일
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

10/10 - 훌륭해요

Kristin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was wonderful!
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

10/10 - 훌륭해요

Doran

2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well worth it!!! Dog friendly
Staff was virtuous and fantastic! Great place to stay. Very dog friendly!!!
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

10/10 - 훌륭해요

Tammy

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

10/10 - 훌륭해요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Loved this part of our stay. Room very comfortable and we had a balcony to sit out on that we took advantage of each day we were here. IT was a nice place to stay, I would recommend.
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Jeffrey

2023년 7월에 1박 숙박함

8/10 - 좋아요

Jean

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.