테라스/파티오
예약 가능 여부 확인

피닉스 호텔 여행 후기

3 out of 5
피닉스 호텔
S No 81/1, 500 Mtrs ahead of ABC farms, Koregaon Park, Pune, Maharashtra

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 27개 이용 후기 중 5개" "
평점 8 - 좋아요. 27개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 27개 이용 후기 중 4개" "
평점 4 - 별로예요. 27개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 27개 이용 후기 중 3개" "

7.0/10

청결 상태

6.8/10

직원 및 서비스

4.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Balachandra

2023년 6월에 2박 숙박함
답변 제공: Hotel Phoenix 님, 2023년 8월 5일
Thank you very much for sharing your positive ratings for Hotel Phoenix.We pride ourselves on affording an unparalleled level of hospitality to our valued guests, and we're pleased to receive your ratings. We are always excited to hear when the warm hospitality leaves such a wonderful impression, and we thank you for sharing this so kindly.We look forward to hosting you again at our Hotel in the near future and once again, thank you for taking your valuable time to review us.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함

4/10 - 별로예요

Alan 님, South Africa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very dirty , sheets had old stains no wiFi Very noisy
2019년 8월에 1박 숙박함
답변 제공: Reservation Head 님, 2019년 8월 22일
Dear Guest, Thanks for taking the time to give your feedback. Our aim is to provide our guests with memorable experiences and I do apologize sincerely for any shortcomings you encountered on your stay. Please be assured this is not indicative of our usual standards. I hope to welcome you back to Phoenix Hotel in the future and be able to restore your faith.

8/10 - 좋아요

Rajesh 님, Ahmedabad, India

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel and nice service...If you like to see natural area surrounding hotel with nice landscape, you will love this hotel.The hotel website at orbitz says breakfast included but when check out it charged seperately at time of check out was surprise.
2019년 1월에 3박 숙박함
답변 제공: Reservation Manager 님, 2019년 1월 26일
Dear Guest, Thank you for choosing to stay at Hotel Phoenix and for taking the time to share your review. Your generous appreciation of all aspects of the hotel is very encouraging. It is feedback from valued guests like you that motivates us to strive for excellence. We display rates including breakfast and without breakfast. And the voucher we received under your name was without breakfast hence you have been charged for the same. Our aim is to provide our guests with memorable experiences and I do apologize sincerely for any shortcomings you encountered on your stay. Please be assured this is not indicative of our usual standards. I hope to welcome you back to Phoenix Hotel in the future and be able to restore your faith.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pathetic management
Pathetic management
2018년 11월에 1박 숙박함
답변 제공: Reservation Manager 님, 2018년 12월 27일
Dear Guest, Thanks for taking the time to give your feedback. Our aim is to provide our guests with memorable experiences and I do apologize sincerely for any shortcomings you encountered on your stay. Please be assured this is not indicative of our usual standards. I hope to welcome you back to Phoenix Hotel in the future and be able to restore your faith.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Worst Hotel Guest Policy Ever in the World
This is the worst hotel that I have ever been to based on their strict policy. Will never recommend this hotel. It's one of the worst experience where you feel hopeless. Arrogant behavior of the management.
2018년 11월에 1박 숙박함
답변 제공: Reservation Manager 님, 2018년 12월 27일
Dear Guest, Thanks for taking the time to give your feedback. Our aim is to provide our guests with memorable experiences and I do apologize sincerely for any shortcomings you encountered on your stay. Please be assured this is not indicative of our usual standards. I hope to welcome you back to Phoenix Hotel in the future and be able to restore your faith.

6/10 - 괜찮아요

Vijaya

별로예요: 청결 상태
Below average hotel
Wifi is horrible and there is a 500mb limit for a day and you have to ask for wifi password everyday as it expires in 24hrs. Very unsatisfied with wifi. Room cleaning is horrible. You have to push them to do room cleaning.

4/10 - 별로예요

Peter

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Keep Looking
Rude staff. Hotel attempts to charge for everything, especially bookings already paid for (such as those made through Hotels.com). Nothing (good) makes this property stand out.

4/10 - 별로예요

Suresh K 님, Lavasa

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Was hopeless in nutshell. Dirty and full with mosquitoes. The wash room experience is the worst possible. The staff is courteous and it is pity that the hotel has lot of scope for improvements and yet looks like it is abandoned.

10/10 - 훌륭해요

Karran 님, Mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the stay
Had an amazing experience would definitely visit again

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Geht so
Etwas abseits gelegen, dafuer aber ruhig. Das Personal war recht freundlich aber alles ist schon etwas abgefackelt und leider auch nicht sehr sauber.

8/10 - 좋아요

Srikanth SESH 님, INDIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great business hotel
comfortable

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good service
great experience

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
comfortable
good business hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
comfortable
comfortable

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
comfortable stay
good

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good service
comfortable

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
best business class hotel
comfortable & enjoyable

8/10 - 좋아요

Srikanth 님, Navi Mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable business class hotel
overall good experience

6/10 - 괜찮아요

실제 이용하신 고객

4/10 - 별로예요

Ed

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
dissatisfied
The room was untidy and smelly. Staff was disrespectful and distant.

6/10 - 괜찮아요

Richard 님, India

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Not bad for the price
Having looked at the website I thought I had discovered an excellent deal. As it turned out the price reflected the hotel quite well. Parts of the hotel were in great condition but other parts - loose sockets, old appliances, dust, bad beds - let it down. I stayed two nights and the room wasn't turned over which surprised me. Having said all that the breakfast was very good and the staff were very helpful.

10/10 - 훌륭해요

Raghava

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great business hotel
I was very impressed by this hotel given the price. It's in a decent location close to the airport and some shopping malls. With a 1 km walk you can get to some really good restaurants. The hotel doesn't have a bar, but Hard Rock Cafe and Stone Water Grill are closeby. The breakfast is good, rooms are clean and staff are very friendly. Would definitely stay again - as I was visiting on business. There is a shuttle to and from the airpot which was expensive, make alternative arrangements if you can.

10/10 - 훌륭해요

Nadeem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel, with very peaceful and quite surrounding. Great Breakfast. Only complain is no lift. ;)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Chandrakanth 님, Chennai

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel Phoenix - Reasonable pricing & good value
I had to visit the IT township of Magarpatta City for a day's visit and reached Pune the previous evening. I was on a shoe-string budget and looking up the rates as well as facilities in the hotels in Pune a couple of weeks before my visit, I found the facilities described at Phoenix were right up there with the best. But the rate was quite low. I was a bit apprehensive if the descriptions would match the reality, especially considering the low rate quoted on hotels.com (rate equivalent to low-budget hotels) I read through other reviews and found that Phoenix is a fairly new property and I decided to take the chance and confirmed my booking. And, I should say, I was pleasantly surprised with the overall experience. The room size was quite large with a wall-mounted big screen LCD TV and an enormous king-size bed. Even the bathroom was large in size with an inbuilt geyser. The room service for dinner was excellent and so was the quality of food - especially since I ordered close to midnight. They even have complimentary wi-fi - a boon for business travellers. As I entered the room, The only jarring note was the electrical master switch in the room that was not switching on even when I inserted the room card key (smart card) in the slot. I figured that it could be a loose connection somewhere and jammed a small piece of plastic behind the card when inserting. Bingo! it switched on. I had no problems after that having figured out how it worked ;-) The room rate was inclusive of breakfast and the in-house restaurant was cozy enough with a nice breakfast spread the next morning - including a number of fresh fruits, parathas, south indian and continental choices along with milk-shakes and fresh fruit juices. I had an early breakfast and relaxed in my room till 11 am with the day's newspaper that was delivered to the room. A relaxed shower and then watching the highlights of the world cup cricket on TV took up the next hour and I was ready to check out at 12:00 noon to leave for my destination at Magarpatta. Overall a pleasant & value-for-money experience. The staff are courteous, efficient and unobtrusive. I would recommend this for anyone (for leisure or business) who's visiting central or eastern part of Pune (and not looking for 5-star facilities - I would rate them 3-star). Another plus is that they have a counter at the airport and all the taxi drivers know the place. So, no trouble finding the hotel in the middle of the night, even for a newbie to the city of Pune.