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크라운 플라자 캔버라, IHG 호텔 여행 후기

4 out of 5
크라운 플라자 캔버라, IHG 호텔
1 Binara Street, Canberra, ACT

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 452개" "
평점 8 - 좋아요. 1001개 이용 후기 중 323개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 140개" "
평점 4 - 별로예요. 1001개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 21개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Young

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 편한 숙소
더블침대가 두개 있어서 아주 편하게 쉴수 있었습니다. 깨끗하고 위치도 좋았습니다
2020년 3월에 1박 숙박함

8/10 - 좋아요

Hoan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 4월 16일
Dear Hoan, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 - 훌륭해요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They made our stay speacial, staff went out of their way to ensure we had a great stay
2024년 4월에 4박 숙박함
답변 제공: Crowne Plaza CANBERRA 님, 2024년 4월 9일
Dear Shane,Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 - 훌륭해요

Yong Qi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great hotel.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Dear Yong Qi,Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

6/10 - 괜찮아요

Yuan

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Facilities and equipment are old, hotel needs to renovate. Elevator is untidy.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Dear Yuan, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 - 훌륭해요

Camele

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy location close to shops, the park and dining.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 2일
Dear Camele,Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 - 좋아요

Bob

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스
The hotel is tired with the exception of the elevators which are very fast and reliable.
2024년 3월에 2박 숙박함
답변 제공: Crowne Plaza CANBERRA 님, 2024년 3월 18일
Dear Bob, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

6/10 - 괜찮아요

Yan

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place in a great location, room is clean. unfortunately all good things ends there. staff had trouble to find my booking, very noisy Saturday night inside and outside the hotel. Room is dated especially bathroom, definitely need some new towels, the current one is close to rags. The restaurant use to be good but not anymore. Shoestring fries are super dry and the soup has no taste.
2024년 3월에 1박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 3월 18일
Dear Yan, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 3월에 2박 숙박함
답변 제공: Crowne Plaza CANBERRA 님, 2024년 3월 18일
Dear Jennifer,Thank you so much for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

6/10 - 괜찮아요

Nick

가족 여행
좋아요: 직원 및 서비스
Tired old hotel but does the job fine.
2024년 3월에 1박 숙박함
답변 제공: Front Office Team 님, 2024년 3월 10일
Dear Nick, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

6/10 - 괜찮아요

VANESSA

별로예요: 직원 및 서비스
Location was the best thing about this hotel, busy hotel with a great breakfast buffet. Breakfast buffet is gluten-free friendly and foods are labelled which is nice with a separate gluten-free station and toaster. The rooms are very dated, however clean for what they are, cracked tiles in the bathroom. Barely existent water pressure and mould on bottom of the shower curtain. Service upon check-in from office manager was fantastic. However the service in the hotel was substandard at best- took over 25 minutes to get a coffee on the first morning, and even then we had to leave and never ended up getting it. On the second morning, it took 20 minutes to get a coffee and a further 15 to get a hot chocolate. Excessively slow . No concierge available at all to help with bags upon either check-in or check out. No one checked the booking notes either - (my daughter and husband have severe feather/down allergies and I’d requested and phoned the week prior to confirm that bedding without feathers would be used- they reassured me it would be fine) within minutes of our arrival my daughter needed to use her medication as she was finding breathing difficult. Room had 8 feather pillows and beds had feather doonas. Was very disappointed and probably won’t be returning. Waste of money for us.
2024년 3월에 2박 숙박함
답변 제공: Front Office Team 님, 2024년 3월 10일
Dear Vanessa, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 - 훌륭해요

Diane

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Front Office Team 님, 2024년 3월 10일
Dear Diane, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

8/10 - 좋아요

edgar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value for money and excellent service
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Dear Edgar, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 - 훌륭해요

Herb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Dear Herb, Thank you very much for the 5/5 score. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

4/10 - 별로예요

Walid

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Dear Walid, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 - 훌륭해요

Anthea

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable and convenient
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 26일
Dear Anthea, Thank you very much for the 5/5 score. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

6/10 - 괜찮아요

Xiu An

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
When you take showers water went out . It made the floor wet.. very bad.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 25일
Dear Xiu, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please contact us directly at 02 6274 5500. Sincerely, Crowne Plaza Canberra

8/10 - 좋아요

Lucia Magallanes

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good except no water bottle as complimentary. Mostly hotels have a complimentary bottle water. Expecting for these type of hotel have. There is but you have to pay and expensive.
2024년 2월에 1박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 2월 12일
Dear Lucia, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 - 좋아요

Tim

2024년 2월에 2박 숙박함
답변 제공: Crowne Plaza CANBERRA 님, 2024년 3월 21일
Dear Tim, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 - 훌륭해요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great except for the dining experience. I was expecting a meal to match the rest of the place but unfortunately it was a great disappointment. If what l got was the best your chef could do, then its time you got a new chef.
2024년 1월에 3박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 2월 11일
Dear Richard, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 - 좋아요

John

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Crowne Plaza CANBERRA 님, 2024년 1월 22일
Dear John, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 - 훌륭해요

Louise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large but well appointed property right near the centre of Civic. Had to pay for parking which was a bummer but had above ground parking as well which suited our over height vehicle.
2024년 1월에 1박 숙박함
답변 제공: Crowne Plaza 님, 2024년 1월 20일
Dear Louise, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Crowne Plaza 님, 2024년 1월 20일
Dear John,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 - 훌륭해요

Glenn

2024년 1월에 3박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 16일
Dear Glenn,Thank you very much for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 - 좋아요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 15일
Dear Alexander, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 - 좋아요

Helen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Helen Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 - 훌륭해요

Adam

2024년 1월에 3박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Adam,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Amanda,Thank you for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

6/10 - 괜찮아요

Paul

가족 여행
A little disappointed
We booked a room for 3 people and had to ask for either an extra towel, glass or cup every time even though we had mentioned it each time we booked out as we stayed for 3 separate occasions during our visit to Canberra.
2024년 1월에 3박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Paul, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 - 좋아요

Gavin

2024년 1월에 4박 숙박함
답변 제공: Crowne Plaza 님, 2024년 1월 13일
Dear Gavin, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

4/10 - 별로예요

Yanjun

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I never thought that the equipment of casino hotels in the capital city would be so poor and backward! The bathroom is very old, very disappointing, not worth the price! Will not patronize again
2024년 1월에 2박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Yanjun, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Crowne Plaza CANBERRA 님, 2024년 1월 13일
Dear Eric,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 - 훌륭해요

Annamaria

2024년 1월에 1박 숙박함
답변 제공: Crowne Plaza CANBERRA 님, 2024년 1월 27일
Dear Annamaria,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 - 훌륭해요

Kelvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only shortcoming was arriving at 1450 for a 1500 Check In, and then waiting until approximately 1530 to receive our room key. Rooms were a little noisy, and car parks are quite narrow. Better a bit narrow than no park at all though. This said, every other aspect was exceptional.
2024년 1월에 1박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Kelvin, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 - 훌륭해요

Abu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience
It is an amazing hotel and has Amazing breakfast and hospitality. We were celebrating my sister-in-law's birthday, and they made it special by offering complementary cake during breakfast. Top class. Will stay again.
2023년 12월에 1박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Abu,Thank you for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 - 좋아요

Ngatokoa

2024년 1월에 2박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Ngatokoa, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

6/10 - 괜찮아요

Lynette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable and convenient but didn’t like parking options and a maintenance issue was a little difficult to correct.
2023년 12월에 2박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Lynette, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Guest,Thank you for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 - 훌륭해요

Saju

2024년 1월에 1박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Saju,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 - 좋아요

Anne 님, Wattle Grove

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Crowne Plaza 님, 2024년 1월 13일
Dear Anne, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 - 훌륭해요

Danielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Danielle,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The hotel is pretty old. Need some upgrades. Our shampoo, conditioner, shower was not refilled on day 1 nor day 2.
2023년 12월에 2박 숙박함
답변 제공: Crowne Plaza 님, 2024년 1월 13일
Dear guest, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 - 좋아요

Angelita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay
Great service and unbeatable location. Our original city room 249 was actually looking over the roof and air conditioning unit. We asked to be relocated and was obliged to the correct room.
2023년 12월에 1박 숙박함
답변 제공: Crowne Plaza 님, 2024년 1월 13일
Dear Angelita, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 - 좋아요

Anna’s

2023년 12월에 1박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Anna, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 - 좋아요

Semahegne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Pillow not good
2023년 12월에 2박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Semahegne, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 - 좋아요

Sameer

아이를 동반한 가족 여행
Very average room and the pool isn’t heated. However the customer service was really good and staff took care to make my younger ones birthday special!! That was a sweet gesture.
2023년 12월에 3박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Sameer, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 - 훌륭해요

Margaret

2023년 12월에 2박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2024년 1월 13일
Dear Margaret,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient to theatres and lovely staff,
2023년 12월에 1박 숙박함
답변 제공: Crowne Plaza CANBERRA. 님, 2023년 12월 23일
Dear Janet,Thank you for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the Crowne Plaza. The rooms are a bit old but well designed, large and comfortable, close to everything, easy to get to and the rooms I have had look out over a park.
2023년 12월에 4박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2023년 12월 18일
Dear Scott, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

6/10 - 괜찮아요

Allie

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
We were staying for a 30th.
2023년 12월에 1박 숙박함
답변 제공: Crowne Plaza Canberra 님, 2023년 12월 17일
Dear Allie, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,