프리미엄룸, 킹사이즈침대 1개 | 저자극성 침구, 객실 내 금고, 책상, 암막 커튼

도피네 올리언스 호텔 여행 후기

3.5 out of 5
도피네 올리언스 호텔
415 Dauphine St., New Orleans, LA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1401개 이용 후기 중 704개" "
평점 8 - 좋아요. 1401개 이용 후기 중 404개" "
평점 6 - 괜찮아요. 1401개 이용 후기 중 177개" "
평점 4 - 별로예요. 1401개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 1401개 이용 후기 중 45개" "

8.4/10

청결 상태

9.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Natalia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the employees were very friendly and helpful. The property is in the perfect location for wandering around Bourbon St and other surrounding areas. Great stay, would def book there again!
2024년 2월에 3박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 28일
Good morning, Natalia. We are delighted to see that you enjoyed your stay, and it was a pleasure to host you. Thank you for sharing!

4/10 - 별로예요

Ricardo

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Historical property and centrally located in the french quarter but the room and hotel in general was very rundown. Specially the room where we stayed. Furniture was broken and the floor tiles in the bathroom were cracked and bits and pieces all over the floor which was hazardous. Had to make sure to put a towel down or else would hurt my feet. The AC is loud and crackly. The tub and mirror were either rusting or moldy, not sure. Chair was stained and there were random stains everywhere. Heard anither guest say there was a dead rat in the pool. Cheaper price but wouldnt stay there again.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

James Craig

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked everything.
2024년 3월에 8박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 27일
Thank you for your feedback.

8/10 - 좋아요

Guy

단체 여행
좋아요: 숙박 시설 상태 및 시설
Great location. We didn't spend much time in the room so it served the purpose. The place is run-down and needs updated badly, however it was clean
2024년 3월에 5박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 27일
Thank you for your feedback

10/10 - 훌륭해요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location to everything, quiet and clean!!
2024년 2월에 3박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 27일
Thank you, Jean! It was a pleasure to host you, and have you as our guest. We are so happy to see that you enjoyed your stay, and we hope to welcome you back soon!

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If you're looking for a brand new property, you'll be disappointed. But then also someone who didn't do their homework. The charm of this hotel is it's history. As such the rooms reflect that. And even though they weren't modern, they were clean and functioning. Great atmosphere and a fun place to stay that isn't directly on Bourbon, but close to all the action.
2024년 3월에 2박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 26일
Thank you, Karen! It was wonderful having you as our guest and we hope you enjoyed New Orleans. Wishing you many safe travels.

8/10 - 좋아요

Blake 님, Eugene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a nice, clean, older hotel. It is two blocks away from Bourbon Street, and occasionally the noise filters up if you have a room facing Dauphine Street, as we did. There was a delay in checking in as our room wasn’t ready; two hours later we hadn’t been called yet, so we walked back to the hotel to find the key was waiting for us. That being said, our room was very spacious, the bed was super comfortable, and every staff member we encountered was very friendly and helpful. Overall, despite the delay in checking in, we were still very satisfied with our stay.
2024년 3월에 4박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 26일
Many thanks, Blake! We are thrilled to see that you are happy with your stay and it was a pleasure to host you.

8/10 - 좋아요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff. The bed was comfortable. The hot water in the shower took ages to reach the tap. Great location in the French Quarter near Bourbon Street. Some of the other guests were noisy in the courtyard. It would have been nice to have the option to get breakfast there.
2024년 3월에 4박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 26일
Good morning, Marie and thank you! It was pleasure to host you, and we hope you made some wonderful memories in New Orleans.

10/10 - 훌륭해요

Wendy

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Jessica and Mariupol at front desk great suggestions and tips. Cleaning staff friendly and willing to get items. Bell man help with taxi
2024년 3월에 4박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 26일
Thanks you Wendy! We are so happy to see that you enjoyed your time with us, and it was an amazing time to host you. We look forward to welcoming you back on your next trip!

10/10 - 훌륭해요

LaToya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such the perfect spot walking distance from everything
2024년 2월에 4박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 26일
Good morning, LaToya and thank you! We are so happy to see that you enjoyed your stay, and it great having you as our guest!

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel itself is nice and a short walk to everything such as Bourbon St., Jackson Square etc…The parking is convenient and easy in and out and I was happy my SUV was as able to fit….however, it is extremely loud at night when trying to sleep . While I loved this hotel, I did not get much sleep at all.
2024년 3월에 2박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 28일
Thank you, Michelle, and good morning! Apologies for the noise. We hope enjoyed the rest of your stay, and enjoyed New Orleans.

10/10 - 훌륭해요

Juan DeJesus

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very polite and knowledgeable of the area.
2024년 3월에 4박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 26일
Thank you so much, Juan! It was a pleasure to host you, and we thrilled to see that you enjoyed your time with us. Safe travels!

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was very impressed with the cleanliness and walk ability of this property. It is definitely old, but very clean and comfortable. I would stay here again.
2024년 3월에 2박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 26일
Thank you, Sam! it was pleasure to host you, and we appreciate the review. We look forward to welcoming you back.

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is wonderful
2024년 2월에 2박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 26일
Thank you Crystal! We are happy to see that you enjoyed your stay with us. It was a pleasure to host you, and we look forward to seeing you again.

8/10 - 좋아요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A nice, historic, hotel just off Bourbon Street. The plumbing fixtures could use a refresh, but were adequate.
2024년 3월에 4박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 22일
Thank you, Kevin! We are happy to see that you enjoyed your stay. It was a pleasure to have you as our guest, and we hope to welcome you back soon.

10/10 - 훌륭해요

PATRICIA 님, San Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had room 111 and it was very nice and spacious. Our own entry very private.
2024년 3월에 4박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 20일
We are thrilled to see that you enjoyed your room, and stay with us. We hope you loved your New Orleans trip. Wishing you many safe travels.

10/10 - 훌륭해요

Joan 님, Augusta

연인과의 여행
We had a wonderful stay. The staff was very helpful and even though we are close to Bourbon Street, our room was still quiet at night.
2024년 3월에 3박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 19일
We appreciate you taking the time to give us this review and share your experience with us. It was a pleasure to host you, and we hope to welcome you back to NOLA, soon!

8/10 - 좋아요

Lauren

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
the room itself was beautiful and the courtyard, but it was a little dirty inside the room
2024년 3월에 3박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 19일
Thank you, Lauren. We are happy to see that you enjoyed your stay with, but I will certainly forward your notes along to the proper channels. It was a pleasure to host you, and have a safe trip back.

10/10 - 훌륭해요

Brenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the convenience to the French Quarter. We were 1 block off Bourbon Street. Easy walking for all the attractions of the French Quarter as well as to the Hop-on Hop-off bus. The bed and pillows were comfortable. Housekeeping came in every day and made the bed and left more coffee for the next morning. Staff were very friendly and helpful. Loved the valet parking, we had planned on taking the car out to drive around New Orleans but found it to be easier to walk or take the bus. I would recommend this hotel to friends.
2024년 3월에 4박 숙박함
답변 제공: Daupuhine Orleans Hotel 님, 2024년 3월 19일
Thank you, Brenda. We appreciate you taking the time to give us this review and share your experience with us. It was a pleasure to host you, and we hope to welcome you back to NOLA, soon!

6/10 - 괜찮아요

Anna

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in the French Quarter. The staff was friendly. The Hotel is tired and in need of a renovation. Complementary water given on checkin. They were out of water until the 3rd day of our stay. When we asked for water for the 3x we were told it is only given at checkin. They were out of water at our checkin so can we please have our water now that the Hotel has water? No, the front desk needed to clear with a supervisor. We finally got our 2 bottles of water in the evening. Really? The room carpet and furniture is old and tired. The bathrooms need a refresh. Have to flush the toliet multiple times for each use and then it's a "crap shoot". TV had no picture, no dresser drawer space, we had to pile our clothes on chairs. Room 416. It was a disappointment and would not stay there again.
2024년 3월에 4박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 18일
We are sorry to see that your stay with us was less than satisfactory and apologize for any inconvenience. I will forward your notes to the correct channels, we hope you enjoyed the rest of New Orleans and wish you safe travels.

6/10 - 괜찮아요

Soraida

좋아요: 직원 및 서비스
Right next to bourbon st. Nice walk to Jackson square, nice bar with good music!
2024년 3월에 2박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 18일
Thank you, Soraida! It was a pleasure hosting you, we are happy to see that you enjoyed your stay. Looking forward to welcoming you back.

4/10 - 별로예요

Alicia

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 19일
Thank you, Alicia. We apologize that your experience was less than perfect. We appreciate the feedback, and wish you safe travels.

4/10 - 별로예요

stephanie lynne

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It needs a lot of maintenance and cleanliness. We were put into the wrong room that other people were already in. Then our keys that didn’t work, and they tried to put us in a room that did not have a king size bed, which we had paid for the attendant tried to tell us that it was a king size bed, and that they were overbooked, which is not our problem. There were toenail clippings on our bed and on the floor. There’s no space to put anything no refrigerator which is one of the amenities that was in our description. The people that work there overall are nice I would not advise parking. it’s $45 a night . But it is close to Bourbon Street and you get what you pay for.
2024년 3월에 2박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 18일
We are sorry to see that your stay with us was less than satisfactory and apologize for any inconvenience. I will forward your notes to the correct channels, we hope you enjoyed the rest of New Orleans and wish you safe travels.

10/10 - 훌륭해요

Shona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
charm and the staff
2024년 3월에 4박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 18일
Thank you, Shona! It was a pleasure to host you, and we are happy to see that you enjoyed your stay with us.

8/10 - 좋아요

Crystal

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great location.
2024년 3월에 3박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 18일
Thank you for this review, Crystal! It was a pleasure hosting you, we are happy to see that you enjoyed your stay. Hope to welcome you back soon.

4/10 - 별로예요

Vallard

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor service overall.Terrible/lacking maid service. Broken tub in my bathroom. Low value for the price.
2024년 3월에 4박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 18일
Thank you for your rating. We are sorry to see that it was not up to our standards and for any inconveniences. We hope you enjoyed the rest of New Orleans, and have a safe trip.

10/10 - 훌륭해요

Jayme

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking was a bit much but amazingly beautiful property I would highly recommend this hotel loved it!
2024년 3월에 2박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 18일
Thank you so much! We thrilled to read that you enjoyed your stay, and we definitely look forward hosting you again on your next trip to New Orleans.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Within the french quarter and walking distance of dining, shopping and the sites (mississippi river, jackson square, bourbon street, aquarium, riverwalk, paddle wheelers to name a few).
2024년 3월에 2박 숙박함
답변 제공: Dauphine Orleans | J Collection Hotels 님, 2024년 3월 15일
Thank you, for taking the time to write this review. We appreciate your feedback; it was a pleasure to host you and it was wonderful to have you as our guest! Safe travels!

8/10 - 좋아요

Melissa

좋아요: 청결 상태
2024년 3월에 3박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 15일
Thank you, for taking the time to write this review. We appreciate your feedback; it was a pleasure to host you and it was wonderful to have you as our guest! Wishing you safe travels, and we hope to welcome you back on your next trip to New Orleans!

10/10 - 훌륭해요

Mercedes

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and easy access to everything
2024년 3월에 2박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 12일
Thank you, for taking the time to write this review, Mercedes. We appreciate your feedback; it was a pleasure to host you and it was wonderful to have you as our guest! Safe travels!

10/10 - 훌륭해요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 15일
We are so excited to see that you enjoyed your stay with us, and it was such a pleasure to host you. We hope you enjoyed your trip to New Orleans and wish you many safe travels.

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient, Clean, cute.
2024년 3월에 1박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 12일
Thank you, for taking the time to write this review, Kathryn. We appreciate your feedback; it was a pleasure to host you and it was wonderful to have you as our guest! Safe travels!

8/10 - 좋아요

Jatrice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location in proximity of Bourbon Street. Quiet enough if you do not wish to be near all the excitement of Bourbon Street. Hotel is charming with its dated architecture. Beds very comfortable.
2024년 3월에 3박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 12일
Thank you, Jatrice! We are so excited to see that you enjoyed your stay with us, and it was such a pleasure to host you. We hope you enjoyed your trip to New Orleans and wish you many safe travels.

10/10 - 훌륭해요

Nadine Shaunell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a beautiful property with a true New Orleans feel! Everything needed is in walking distance and the staff was so gracious and kind! When we come back we’ll definitely be staying here!
2024년 3월에 4박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 12일
Thank you, Nadine:We are so excited to see that you enjoyed your stay with us, and it was such a pleasure to host you. We hope you enjoyed your trip to New Orleans and wish you many safe travels.

2/10 - 너무 별로예요

Cynthia

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I paid for my start using Expedia. I have then my card for my room deposit upon checkin. I checked my credit card statement the day of checkout and they chose to run three transactions on the card to total my stay that had already been pain in full. There is no manager st the property to take care of the issue, I was not called or email as promised, and when I called this morning once again no one on site to help me. This is absolutely ridiculous!
2024년 3월에 2박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 12일
Good morning, Cynthia:We are sorry to see that your stay with us was less than satisfactory and apologize for any inconvenience. I will forward your notes to the correct channels, we hope you enjoyed the rest of New Orleans and wish you safe travels.

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great atmosphere!!
2024년 3월에 1박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotel 님, 2024년 3월 12일
Thanks, Lucy! We are so excited to see that you enjoyed your stay with us, and it was such a pleasure to host you. We hope you enjoyed your trip to New Orleans and wish you many safe travels.

2/10 - 너무 별로예요

Cristina

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures that were posted on the website were not accurate. The fancy pictures were of rooms that no one gets to stay in since there was only 5. The rooms were dirty, no hot water, there was a huge smell of mold. The carpet is ripped and has not been cleaned in years. The elevator was dirty and the hardware was falling apart. The staff was not helpful and never sent maintenance we had to change rooms at 1:00am! The only positive was that it was near the French Quarter.
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 12일
Good morning, Cristina:We are sorry to see that your stay with us was less than satisfactory and apologize for any inconvenience. I will forward your notes to the correct channels, we hope you enjoyed the rest of New Orleans and wish you safe travels.

6/10 - 괜찮아요

Kristina

별로예요: 직원 및 서비스
The room we got wasn’t the one I thought I paid for. We wanted a view and balcony. We did not get that was told since it’s a 3rd party we basically get what we get. The room wasn’t that clean the carpet was dirty shower was too. Front desk people were okay not the best aka not very friendly. Helpful but not nice about it .
2024년 3월에 3박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 11일
We apologize for the inconveniences and we appreciate you taking the time to give us your honest feedback, so we can better our team and hotel. We do hope you enjoyed New Orleans, and wish you many safe travels.

2/10 - 너무 별로예요

Julie

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No comment
2024년 2월에 3박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 11일
We apologize to see that you had less than satisfactory stay with us. We apologize for any inconveniences. We do hope you enjoyed New Orleans and we wish you many safe travels.

8/10 - 좋아요

Gail

2024년 2월에 4박 숙박함

6/10 - 괜찮아요

Marisela

2024년 3월에 2박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 12일
Thank you, Marisela. We appreciate you taking the time to share your experience with us. It was wonderful having you as our guest. We hope you have a safe return!

10/10 - 훌륭해요

Kevin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Think I had a ghost in my room
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 11일
We are so excited to see that you enjoyed your stay with us, and it was such a pleasure to host you. Sorry for the visitor, but We hope you enjoyed your trip to New Orleans and wish you many safe travels.

8/10 - 좋아요

Starr 님, Richmond

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 11일
We are so excited to see that you enjoyed your stay with us, and it was such a pleasure to host you. We hope you enjoyed your trip to New Orleans, and wish you many safe travels.

8/10 - 좋아요

Cristina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is clean, the staff is nice, and the location is fantastic. However it is an old hotel so very little in the way of amenities, not even a microwave in the hotel room. They gave us a room meant for the disabled so everything in the bathroom was very low which can be uncomfortable for my 6’5” husband. Other than that it was a great stay and we would consider staying here again
2024년 2월에 4박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 11일
We are so excited to see that you enjoyed your stay with us, and it was such a pleasure to host you.I will forward your notes to the correct channels, and apologize for any inconvenience. We hope you enjoyed your trip to New Orleans, and wish you many safe travels.

6/10 - 괜찮아요

andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Very basic, minimal amenities. Double rooms have small beds. Room was clean, although remote didn't work and took 24HRs to get a replacement. Elevator worked sometimes. Some things in disrepair, but all ok if you're just there to sleep. Staff was friendly. Walking distance to all the French quarter has to offer. I personally won't stay here again. There are much better hotels for the same price.
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 12일
Thank you for sharing, Andrea. We are sorry that your stay was less than satisfactory, and will be sure to forward your notes along. We hope you have a safe return, and enjoyed New Orleans.

4/10 - 별로예요

Joseph

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dated and room just didn't feel clean
2024년 3월에 3박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 12일
Good morning, Joseph:We are sorry to see that your stay with us was less than satisfactory and apologize for any inconvenience. I will forward your notes to the correct channels, we hope you enjoyed the rest of New Orleans and wish you safe travels.

10/10 - 훌륭해요

Marie 님, Blairstown

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1st we had an amazing experience here. Our room faces the road and was clean, everything worked as it should. Terrific location to be close to bourbon street etc easily walkable to all. Staff was wonderful and helpful. Would stay there again if I were to go to Nola again. The bad. Reviews for this place are all over from horrible to excellent. We spoke with a staff member who explained this to us. Some room have been renovated. Some have not and per the employee should not be rented out as water leaks, broken tv etc not updated yet. So I guess it’s the luck of the draw or being very specific when reserving. I can not complain though. It’s New Orleans so the hotel is located on a safe block with bars and food close. Lots of foot traffic. Of course you go a bit down the road and it’s just not so good. But if you know you know. But to be close to all the action and also be happy. This was the place to be. Also the bar was excellent with great entertainment
2024년 2월에 3박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 5일
Thank you, Marie! We are so happy that you are pleased with your stay. It was a pleasure to host you, and we look forward to welcoming you back on your next trip to New Orleans.

8/10 - 좋아요

Kristen

2024년 3월에 2박 숙박함
답변 제공: Dauphine Orleans Hotel 님, 2024년 3월 11일
We are so excited to see that you enjoyed your stay with us, and it was such a pleasure to host you. We hope you enjoyed your trip to New Orleans and wish you many safe travels.

8/10 - 좋아요

Brandy

좋아요: 청결 상태, 직원 및 서비스
Close to Bourbon street but still quieter at night
2024년 3월에 1박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 5일
Thank you, Brandy! We are glad to see that you are happy with your stay. We hope you are enjoying New Orleans and wishing you many safe travels.

10/10 - 훌륭해요

Joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Staff is very nice and helpful.
2024년 3월에 1박 숙박함
답변 제공: Dauphine Orleans Hotel | J Collection Hotels 님, 2024년 3월 5일
Thank you, Joshua. It was a pleasure to host you, and we are happy to see that you enjoyed your stay. Wishing you many safe travels.