BBQ/피크닉 공간

캔들우드 스위트 렉싱턴, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 424개 이용 후기 중 214개" "
평점 8 - 좋아요. 424개 이용 후기 중 128개" "
평점 6 - 괜찮아요. 424개 이용 후기 중 49개" "
평점 4 - 별로예요. 424개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 424개 이용 후기 중 12개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Libbey 님, Dorr

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simple to get to, friendly, and rooms were excellent.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Johnny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was real clean and nice and the rooms had everything you could need
2023년 12월에 1박 숙박함
답변 제공: D patel 님, 2024년 1월 4일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Elissa

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: D patel 님, 2024년 1월 4일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Connor

연인과의 여행
좋아요: 편의 시설/서비스
cool beans
2023년 12월에 1박 숙박함
답변 제공: D patel 님, 2024년 1월 4일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Max

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet, comfortable, and friendly staff. Would def stay here again.
2023년 12월에 1박 숙박함
답변 제공: D.patel 님, 2023년 12월 17일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Scott

가족 여행
So impressed with the hotel, super clean & roomy!
2023년 11월에 1박 숙박함
답변 제공: D patel 님, 2023년 11월 20일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

TIFFANY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very pleasant experience. Front desk was awesome, room was very clean and comfortable. Will definitely stay again if traveling back to Lexington
2023년 11월에 1박 숙박함
답변 제공: D patel 님, 2023년 11월 20일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: D patel 님, 2023년 11월 20일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value - clean, well-appointed and very comfy
Excellent, comfortable beds with a variety of pillows - extra points for pillow choices! You can tell that they made some nice-looking decor choices, but keeping it affordable. There are stovetops, storage containers, microwave, full-size fridges in the rooms as well as kitchen storage drawers and everything you need for a comfortable stay while saving travel expenses or making sure you have healthier meals you can make yourself while on the road. The room I stayed in was smallish, but just fine for a solo traveler. Would definitely choose it again for minding my budget and having a safe and clean stay!
2023년 10월에 2박 숙박함
답변 제공: D.Patel 님, 2023년 10월 30일
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.SincerelyDipak Patel

10/10 - 훌륭해요

Mark

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We came in for a game and were able to check-in at 10AM!!! That was so wonderful for us and our plans!!!
2023년 10월에 1박 숙박함
답변 제공: D.Patel 님, 2023년 10월 30일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Kathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean, quiet, bed was comfortable, and staff were excellent!!!
2023년 10월에 1박 숙박함
답변 제공: D.Patel 님, 2023년 10월 30일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly staff and very clean.
2023년 10월에 1박 숙박함
답변 제공: D patel 님, 2023년 10월 15일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 - 훌륭해요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very hard to see at night
2023년 9월에 1박 숙박함
답변 제공: D.Patel 님, 2023년 10월 30일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

J.

2023년 8월에 3박 숙박함
답변 제공: D.Patel 님, 2023년 9월 21일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ambiance is good, caddy, gym is nice. Cleanliness is good. I just didn't like that they don't have a free breakfast.
2023년 8월에 1박 숙박함
답변 제공: D patel 님, 2023년 8월 23일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Waneta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All was good except I wish they had the remotes covered for germs. Shower was superb.Bed very comfy.
2023년 8월에 1박 숙박함
답변 제공: D patel 님, 2023년 8월 8일
---------. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 - 괜찮아요

Michael

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Thin ceilings and hardwood flooring is almost always a problem for the people below. We got little sleep with the noise from upstairs even after calling the desk. Dirty fingerprints on the doors and non working stove top.
2023년 7월에 1박 숙박함
답변 제공: D patel 님, 2023년 8월 2일
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services

8/10 - 좋아요

Beverly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Noisy kids, all good
Was very pleased with our room. We had a bit of a problem with kids in the room above which was addressed by the desk clerk immediately. Will definitely use Candlewood Suites again.
2023년 7월에 1박 숙박함
답변 제공: D patel 님, 2023년 8월 8일
---------. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스
Rooms didn’t smell very good. First room smelled like ammonia ir cat pee. Front desk was very helpful got us another room with no issue. Second room was ok but smelled very stale. When i notice the smell of a hotel room thats usually not a good thing.
2023년 7월에 1박 숙박함
답변 제공: D patel 님, 2023년 7월 21일
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to KY

10/10 - 훌륭해요

Anthony

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
wi[[ recommend to friends. Great rate
2023년 7월에 3박 숙박함
답변 제공: D patel 님, 2023년 8월 8일
---------. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: D patel 님, 2023년 8월 8일
---------. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 - 괜찮아요

Jaime

2023년 5월에 1박 숙박함
답변 제공: D.Patel 님, 2023년 5월 27일
Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites LEXINGTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Donna

2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Jay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I always give a room a good lookover before I start to unpack things. This room was quite possibly the cleanest room I have been in. Underneath mattresses was clean , very clean bathroom, excellent shower head with good pressure and more than enough hot water. Plenty of living space and everything my wife needed was in that room. Will stay at this place again when I am in this area again. Just a couple of miles south of I-75. Really liked this place
2023년 5월에 2박 숙박함
답변 제공: D.Patel 님, 2023년 5월 27일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Daisuke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: D.Patel 님, 2023년 5월 27일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Hotel was nice and staff was super sweet at check in. I think the price is a little steep for one night stay, no pool or breakfast offered due to in room services, but choices were limited.
2023년 4월에 2박 숙박함
답변 제공: D.Patel 님, 2023년 5월 27일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

2/10 - 너무 별로예요

Sherry

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Train your overnight employees longer
Multiple times I’ve had trouble getting checked in because the employee was new and had to make phone calls for help. Waited for over 30min to get checked in to a room that’s already been paid for via outside application.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Stay
Stay was excellent
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rude person at the desk will give away your room.
Cancelled my reservation and gave away our room. Was incredibly rude and smug when they told me. I was in for the weekend for work and they left me with no place to stay and cost me $100 in groceries since I planned on having a kitchen. Beware and stay away. Horrible place, horrible service.
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Barbara

2022년 10월에 2박 숙박함

6/10 - 괜찮아요

leeanna

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It is currently being remodeled, however, the room smelled very musty!! The lobby was HEAVILY scented so bad it was burning my nose! I do have a lot of allergies, but this was a strong scent, like they were covering up something. The bathroom in our room had rusted light fixtures and terrible Workmanship on the remodel! Paint and caulk were very visible in spots they shouldn't be and there was a large chunk missing out of the wall. The staff seemed nice, but "didn't know" what the strong odor was in the lobby.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Kim

출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2022년 9월에 3박 숙박함

4/10 - 별로예요

Robert

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Located in a bad area, not scenic at all. Renovation underway and has been done poorly. Things that should have been replaced were left or just painted over. Cracks in ceiling, loose bathroom door, rusty bath fixtures, old yellow fan cover with a new white ceiling, loose shelving, cracks around hvac units. With the price increase for game weekend at UK was not worth the money.
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Out suite was so spacious I wish we had known about Candlewood Suites when we needed a place to stay for 2 weeks between houses last year. Also very up to date and pleasant
2022년 9월에 1박 숙박함
답변 제공: D PAtel 님, 2022년 9월 15일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable and affordable stay
2022년 9월에 2박 숙박함
답변 제공: D.Patel 님, 2022년 9월 6일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

MICHELLE

2022년 8월에 2박 숙박함

6/10 - 괜찮아요

Robert 님, Baytown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to property and good parking. Has full kitchens and was clean. You get a good bit of traffic noise and we had someone loud above our room. Shower pressure was low and bed was a bit soft.
2022년 8월에 1박 숙박함
답변 제공: D.Patel 님, 2022년 8월 20일
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. I already Fix room Shower Pressure

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 3박 숙박함
답변 제공: D.Patel 님, 2022년 8월 20일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 - 훌륭해요

Tom

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
2022년 7월에 2박 숙박함
답변 제공: D Patel 님, 2022년 7월 26일
Thank you for taking the time to tell us about your experience at Candlewood Suites LEXINGTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future

8/10 - 좋아요

Kelly

가족 여행
별로예요: 청결 상태
2022년 7월에 1박 숙박함
답변 제공: D.Patel 님, 2022년 8월 20일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

6/10 - 괜찮아요

Nikita

좋아요: 직원 및 서비스
별로예요: 청결 상태
Room stunk really bad and bugs in windows. Bathroom light didnt work needs updates
2022년 7월에 1박 숙박함
답변 제공: D.Patel 님, 2022년 7월 5일
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services

10/10 - 훌륭해요

Toni

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night stay for concert.
The employees were very nice. Room was clean and beds were comfy. Shower pressure was VERY good and felt incredible.
2022년 6월에 1박 숙박함
답변 제공: D.Patel 님, 2022년 8월 20일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 - 좋아요

Sarah

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Overall it was good, room was clean and comfortable, morning staff was great. Had a little bit of an issue at check in as I arrived late in the evening. Spoke with Manager and he assured me it would be addressed, I feel confident that it has been and hope to return to this location again soon.
2022년 6월에 2박 숙박함
답변 제공: DPAtel 님, 2022년 6월 24일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 4박 숙박함
답변 제공: D PAtel 님, 2022년 6월 24일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Pamela 님, Loma Linda

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a patio area right outside our room. There were no time restrictions, so people were out there talking loudly and playing loud music at 6 a.m.! I did not contact front desk staff so don't know what they would have done, but I got the attention of the people who were being loud, requesting they be a little quiet, but they did not.
2022년 6월에 5박 숙박함
답변 제공: D PAtel 님, 2022년 6월 24일
I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon.

10/10 - 훌륭해요

douglas

2022년 6월에 1박 숙박함
답변 제공: D.Patel 님, 2022년 8월 20일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 - 좋아요

Paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

paul

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff,quiet,clean!
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함