3 개의 야외 수영장, 카바나(요금 별도), 수영장 파라솔

시그니아 바이 힐튼 올랜도 보넷 크리크 여행 후기

4 out of 5
시그니아 바이 힐튼 올랜도 보넷 크리크
14100 Bonnet Creek Resort Lane, Orlando, FL

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 599개" "
평점 8 - 좋아요. 1004개 이용 후기 중 199개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 98개" "
평점 4 - 별로예요. 1004개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 51개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

RJD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the atmosphere
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Thank you for taking the time to review our resort! We're delighted you had an exceptional stay with us and enjoyed our relaxing and vibrant environment. It was our pleasure to welcome you to Signia Orlando Bonnet Creek, and we look forward to seeing you again for another unforgettable experience in the future.Sincerely,Guest Service Manager

2/10 - 너무 별로예요

Bobby

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Lisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Lisa,Thank you for choosing to stay at Signia Orlando Bonnet Creek. It's wonderful to hear you enjoyed your time at our resort! We are proud to deliver flawless experiences to our guests and are happy you enjoyed our service. We are excited to welcome you back on your next Orlando trip. Thank you for your review!Sincerely,Guest Service Manager

8/10 - 좋아요

DORINDA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for families
2024년 3월에 6박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Dorinda,Thank you so much for the review. We're pleased you enjoyed our family-friendly accommodations, and hope you'll come back soon.Sincerely,Guest Service Manager

10/10 - 훌륭해요

Susan

2024년 3월에 1박 숙박함

8/10 - 좋아요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The level of cleanliness was exceptional. Not crazy about the food options as they were limited and not that good. The food at the pool was better than the restaurants inside. They also need to do a better job with the people that place towels on lounge chairs by the pool and never show up.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Paul,Thank you for staying at Signia Orlando Bonnet Creek. It's delightful to hear that our high standards of cleanliness were evident during your stay. However, we're disappointed our food options didn't quite hit the mark for you. We also appreciate your feedback about the poolside fare and the need for improved lounge chair management. Rest assured, we will improve these areas. Thank you for sharing your thoughts, and we hope to enhance your experience during your next visit.Sincerely,Guest Service Manager

8/10 - 좋아요

Rebeca

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pocas opciones para comer dentro del Hotel.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Rebeca,Thank you for taking the time to share your feedback! Your observation regarding dining options is appreciated. Rest assured, we continuously strive to enhance our amenities to better accommodate our guests' needs. Your input is invaluable to us, and we'll certainly consider it as we work to improve our offerings. We hope to welcome you back for an even better experience!Sincerely,Guest Service Manager

8/10 - 좋아요

Joseph

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful time. The kids especially loved the water slide and the lazy river and pool. We went into Disney one day and the shuttle was prompt and convenient. Would stay here again!
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Joseph,It was such a pleasure having you as our guest recently! We are delighted our convenient shuttle service added to your experience, and we appreciate you mentioning our family-friendly atmosphere and amenities. Thank you for your kind review, and we look forward to your return!Sincerely,Guest Service Manager

10/10 - 훌륭해요

Edisson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Edisson,We're delighted you enjoyed your stay at Signia Orlando Bonnet Creek! Please come see us again the next time you're in town.Sincerely,Guest Service Manager

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean! We will stay at this property again!
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Holly,Thank you for choosing to stay with us at Signia Orlando Bonnet Creek. Impressing every guest with our pristine accommodations is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. It was an absolute pleasure to have you as our guest, and we can't wait to welcome you back.Sincerely,Guest Service Manager

10/10 - 훌륭해요

eugine 님, herndon

좋아요: 청결 상태
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was awesome, staff was friendly and everything was clean both inside and out
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Charles,Thank you for visiting our resort and for your fantastic review. We appreciate your kind compliments regarding our clean facilities and friendly service. It was an honor having you as our guest at Signia by Hilton Orlando Bonnet Creek, and we would like to invite you back again anytime for another relaxing visit.Sincerely,Guest Service Manager

10/10 - 훌륭해요

Ketan 님, Garnet Valley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Tracey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoy this property. Stayed many times. It’s clean, amenities are great and it is in such a great location. Very close to the parks and Disney springs. Staff is always so helpful and have never had any issues. Highly recommend this hotel!! Look forward to returning soon!!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Tracey, Thank you for your continued loyalty and for taking the time to share your positive experience at Signia Orlando Bonnet Creek! We're delighted to hear that you enjoy our clean accommodations, excellent amenities, and convenient location. Our team takes pride in providing helpful service, and we're thrilled to know we've consistently met your expectations. We look forward to welcoming you back for another amazing stay in the future!Sincerely,Guest Service Manager

10/10 - 훌륭해요

Brenda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property with staff that took the extra effort to make it feel better than home
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Brenda,We appreciate you reviewing your stay at Signia Orlando Bonnet Creek. Our team strives to create a welcoming home-away-from-home environment, so we're thrilled to read your kind comments. Thank you for choosing our resort, and we hope you return soon!Sincerely,Guest Service Manager

6/10 - 괜찮아요

Nicole

We arrived late in the evening and staff was low. I walked up to front desk where two workers were talking amongst themselves, neither one of them stopped talking to each other to welcome me. Even when they did talk to me they did not greet me. The room was clean. Towels are paper thin and pillows smelled.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Nicole, Although we're glad you enjoyed your room, it saddens us to hear that we fell short in other areas during your stay. We will discuss your review with our team, and we apologize for any inconvenience you experienced. Your feedback is appreciated, and our team considers it an opportunity to continually improve for our valued guests. Thank you for your review, and we hope to welcome you back and provide you with a more exceptional visit in the future.Sincerely,Guest Service Manager

10/10 - 훌륭해요

German

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

dominic

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The coffee shop
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear Dominic,Thank you for your feedback and for choosing to stay with us. We're glad you enjoyed the coffee shop, and we look forward to seeing you again at Signia Orlando Bonnet Creek!Sincerely,Guest Service Manager

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Dear Stephanie,Thank you for choosing to stay at Signia Orlando Bonnet Creek. It's terrific to hear that you had a great experience at our resort. We value your excellent rating and hope you'll return soon.Sincerely,Guest Service Manager

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great time. I would recommend this property to all
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Dear Jeffrey,It was a pleasure having you stay with us during your recent visit. Thank you for taking the time to share your feedback and for recommending our great resort. Should your travels bring you back to the area, we hope that you will choose Signia Orlando Bonnet Creek again for another exceptional stay. Sincerely, Guest Service Manager

2/10 - 너무 별로예요

Ora

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is not in good condition. The wallpaper in the bathroom was peeling off. The tiles weee yellowed. The strong smell of chemicals in the room was uncomfortable. Just run down. At check in in I was given the wrong room. Telling me it’s the only one available. The room was overlooking the parking lot and I booked a pool view and paid for it. When I went down and asked to speak to the manager magically my room appeared available! Not a good policy and left me with an absolutely terrible sense of mistrust of the Hilton staff. We couldn’t wait to get out of this hotel.
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Ora,We appreciate your feedback of our property. Thank you for taking a moment to share your thoughts with us. It saddens us to hear that you did not have a good experience, and we will make sure these concerns are forwarded to our team. We hope that you will consider staying with us again so that we can provide you with the experience you expect and deserve.Sincerely, Guest Service Manager

8/10 - 좋아요

Alejandro Morales

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Matt

좋아요: 청결 상태
Great
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Matt,It was our pleasure being able to host you at Signia Orlando Bonnet Creek. We are thrilled to know that our team exceeded your expectations during your stay. It would be an honor to welcome you back next time you are in the area.Sincerely, Guest Service Manager

4/10 - 별로예요

Yumi

가족 여행
별로예요: 청결 상태
It was our second time here for Disney. This time was not as pleasant as the first. The room was smaller though we choose the same option as last year, The towel set in the room was not clean- some hair, dust, stain. The warm water was not working on the last day, so had to take a cold shower.
2023년 12월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 14일
Dear Yumi,While it's always a pleasure to welcome our guests back, we are sorry to hear you were disappointed during this visit. Please know we take your feedback seriously and will be sure to review your concerns with our team. We look forward to welcoming you back again and impressing you with the experience we are best known for.Sincerely,Guest Service Manager

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

4/10 - 별로예요

Diana

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Alexander

2024년 2월에 3박 숙박함

4/10 - 별로예요

Chad

가족 여행
별로예요: 숙박 시설 상태 및 시설
Seemed like maintenance was going on at pool area and it was very loud. We couldn’t even hear each other talk at the Beech Bar. Out stay was for the pool area.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Chad,Thank you for taking the time to share your experience with us. Please accept our sincere apologies for your stay not meeting your expectations during unexpected maintenance occurring next to the pool area. We hope to have the opportunity to welcome you back for a true Signia Orlando experience in the near future.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay, convenient access to all the area
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Kimberly, Thank you for choosing Signia Orlando Bonnet Creek for your stay! We're thrilled to hear that you had a great experience and found our resort's location convenient for accessing all that our area has to offer. We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.

10/10 - 훌륭해요

Mildre

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was awesome, Jill in the back office and Rocky at the Harvest were great.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Mildre,Thank you for choosing Signia Orlando Bonnet Creek and sharing your delightful five-star review. Our team truly is one of the best in the business, and Rocky and Jill will be thrilled to know they helped make your stay so enjoyable. We look forward to welcoming you back for another memorable experience.Sincerely,Guest Service Manager

10/10 - 훌륭해요

Darcy

2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Krista

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

kristin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Jamie

2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Sadia

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Edward

2024년 1월에 1박 숙박함

8/10 - 좋아요

chada

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed here many times and have been happy.
2024년 1월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear Chada,Thank you for returning to Signia Orlando Bonnet Creek. Repeat guests pay us a great compliment and help solidify the commitment of our team to provide our guests with a top-notch experience. Our team is honored to have earned your trust! Next time you travel to Orlando, you can count on us for another fantastic stay. Sincerely,Guest Service Manager

2/10 - 너무 별로예요

Jose

2023년 12월에 5박 숙박함

6/10 - 괜찮아요

María M

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Anibal

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Barbara

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Rui

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Avery

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Juan 님, Pinecrest

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel, location is perfect, quiet area
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Juan,Receiving recognition for our fantastic location and peaceful accommodations is always appreciated, and we are honored to have welcomed you to Signia Orlando Bonnet Creek. Thank you for adding your positive experience and being a valued guest. Anytime you are in Orlando in the future, we trust that you will look to us for your accommodations again.Sincerely,Guest Service Manager

6/10 - 괜찮아요

Aiperi

2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Bora M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is very close to the Disney parks and they have frequent shuttle service. Also, it is very convenient to request room amenities through text rather than calling.
2023년 12월에 7박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Bora,Thank you for choosing Signia Orlando Bonnet Creek! As an Official Walt Disney World hotel, we're glad our proximity to the parks was ideal for your trip and that you appreciated the shuttle. If your travels bring you back to the area, please come see us again.Sincerely,Guest Service Manager

8/10 - 좋아요

Vanrith

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Pablo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very close to disney springs and Hollywood studios
2023년 12월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Michael,Thank you for your review. As an Official Walt Disney World hotel, our proximity to the parks is appreciated by our guests, and we are delighted you enjoyed it, too! It was a pleasure having you here, and we hope you return soon.Sincerely,Guest Service Manager

10/10 - 훌륭해요

Pahk

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. Access to lazy river. Short drive to Disney Springs.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Pahk,It's wonderful to receive your excellent rating of Signia Orlando Bonnet Creek! We're delighted you enjoyed our lazy river and proximity to Disney Springs. Thank you for your kind praise, and we hope you'll return!Sincerely,Guest Service Manager