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더 클리프턴 호텔 여행 후기

3 out of 5
더 클리프턴 호텔
Queens Parade, Scarborough, England

이용 후기

6.6
평점 10 - 훌륭해요. 576개 이용 후기 중 96개" "
평점 8 - 좋아요. 576개 이용 후기 중 200개" "
평점 6 - 괜찮아요. 576개 이용 후기 중 128개" "
평점 4 - 별로예요. 576개 이용 후기 중 84개" "
평점 2 - 너무 별로예요. 576개 이용 후기 중 68개" "

7.0/10

청결 상태

7.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Karen

2022년 7월에 1박 숙박함
답변 제공: Clifton 님, 2022년 8월 2일
Thank you for taking the time to comment Kind |Regards Clifton Reception Team

2/10 - 너무 별로예요

Susan

2022년 7월에 1박 숙박함
답변 제공: Clifton 님, 2022년 7월 22일
Good Afternoon Thank you for taking the time to post your comments Kind Regards Clifton Reception Team

6/10 - 괜찮아요

Denise

2022년 7월에 3박 숙박함
답변 제공: Clifton 님, 2022년 7월 19일
Good Morning Thank you for leaving the above score. Kind Regards Clifton Reception Team

4/10 - 별로예요

Rob

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
What a shame ..if only somebody cared;
What a shame ... Invest a little on decor and either more staff or refocus the staff on customer service and this incredible building could feel worth it's expensive room rate. Pretty much every initial impression was poor ..reception abrupt with guests, no offer of bag drop or early check in, bar man unwelcoming and potentially overworked.. Room could've been stunning, quirky space with massive windows facing 3 directions giving incredible views from 5th floor across the beach, Victorian tram and the area... Decor ok, sofa in the window, bathroom big space but on one of the hottest days of 22 so far only one window opened a small way....but wouldn't stay open! I get putting A/c in a building this big would be tortuous but windows that open or even some kind of fan and all of a sudden it's all about the views!!! From my experiences this stay it seems that all the ingredients are there for a hotel that celebrates its history and character but is lacking the vision, budget or commitment to excelling customer experience from its leadership that could make it so special. My partner's comment...'if they gave me a free nights stay here I wouldn"t come back'. Maybe this hotel works financially for Brittania as it is.Shame.
If only I couldve opened any of the windows..stunning
2022년 7월에 1박 숙박함
답변 제공: Clifton 님, 2022년 7월 19일
Good Morning Thank you for your comments, we will pass them onto the relevant hotel. Kind Regards Clifton Reception Team

2/10 - 너무 별로예요

Audrey

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible hotel
Terrible room had to ask for a move dirty towels dirty grout in bathroom dirty marks on wall bedroom window did not open and husband has asthma moved to another room still dirty grout in bathroom food under bed dirty dusty light fitting and old window that only opened an inch won’t stay again
2022년 6월에 2박 숙박함
답변 제공: Clifton 님, 2022년 7월 19일
Good Morning Thank you for your comments, I will pass them on to the relevant hotel. Kind Regards Clifton Reception Team

4/10 - 별로예요

Kat

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

8/10 - 좋아요

Andy

2021년 10월에 2박 숙박함

8/10 - 좋아요

Michele

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sea view room with views out of 2 windows was lovely, the bed was huge along with the room which wadl very spacious (it was a family room ) though there was only 2 of us. For the price, more than happy. Its not 5 star, but more than adequate.
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Andrew

2021년 10월에 2박 숙박함

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Love the sea view
2021년 10월에 2박 숙박함

6/10 - 괜찮아요

Joseph

cleaning
I really do not understand why rooms are not cleaned during stays.
2021년 10월에 2박 숙박함

10/10 - 훌륭해요

GRAHAM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the clifton hotel Scarborough
lovely hotel, 3 time in two years. Lovely lady on reception offered us ground floor room due to disability. fantastic sea view's with friendly helpful staff. Hotel building is a bit run down but for its age thats to be expected.
2021년 9월에 3박 숙박함

8/10 - 좋아요

Iain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 5박 숙박함

8/10 - 좋아요

Jacquie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value for money
2021년 9월에 1박 숙박함

8/10 - 좋아요

Paul

2021년 9월에 1박 숙박함

8/10 - 좋아요

Ray

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for one night, happy with the accommodation, nothing to complain about. Enjoyed going up and down in the lift, we were on the fourth floor. That was a experience. Breckfeast was excellent. Will be booking another night there,, but not on the fourth floor..
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

Norman

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
An ok short stay
2021년 9월에 2박 숙박함

6/10 - 괜찮아요

Andrew

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Staff were lovely but the hotel needs a big upgrade. Looking very tired and old fashioned.Room was very basic considering the price we paid. We were given a room with a sea view that was actually on the ground floor with two doors facing right in the middle of the car park where people were sitting drinking. No complementary toiletries which was an issue as we didn’t bring shampoo or shower gel as every hotel we’ve been to supplies small amounts of essential toiletries. Only 2 coffees, 2 teas and 4 tiny milkd for the entire 24 hours stay. Bed very hard with one pillow each. Stains in toilet when we arrived. Scarborough was beautiful but we wouldn’t choose the same hotel if we came again
2021년 9월에 1박 숙박함

8/10 - 좋아요

Ricky

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2021년 9월에 2박 숙박함

4/10 - 별로예요

David

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Room dirty which considering covid isn’t very good
2021년 9월에 1박 숙박함

2/10 - 너무 별로예요

frazer

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

Shaun

2021년 9월에 1박 숙박함

2/10 - 너무 별로예요

Julie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was good as were the views. But, the hotel was very "tired" overall, with our room, although reasonably clean, being of a poor state of repair, ie cracks in the wall, damp/water on window coll, window frames rotting/paint bubbling..... The toilet floor was not clean and the toilet seat was broken. Not very impressed at all.
2021년 9월에 1박 숙박함

2/10 - 너무 별로예요

stephen

2021년 9월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함

8/10 - 좋아요

Nathan

2021년 9월에 1박 숙박함

2/10 - 너무 별로예요

Andew

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ground floor room, between 2 fire doors with window in room that didn’t open. No ventilation so room damp & smelly. No wi-fi access in room!
2021년 9월에 2박 숙박함

4/10 - 별로예요

Sheila

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was good. The inside was clean but needs updating.
2021년 9월에 1박 숙박함

4/10 - 별로예요

Debbie

2021년 9월에 1박 숙박함

4/10 - 별로예요

Niamh

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very poor
Hotel is in chronic need of modernising and upgrading. No hot water due to a boiler leak. Bedding was clean and fresh but the room had a damp musty smell. Toiletries provided were pathetic. I wouldn’t use this hotel again.
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

fiona

2021년 9월에 1박 숙박함

8/10 - 좋아요

Denise

2021년 8월에 2박 숙박함

8/10 - 좋아요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Comfortable stay, hotel in need of modernising however, was a clean & welcoming stay.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Richard

2021년 8월에 1박 숙박함

8/10 - 좋아요

Miss

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff are lovely and the room was clean and fresh and perfect for what i needed and the sea views are stunning.
2021년 8월에 1박 숙박함

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Joseph

2021년 8월에 4박 숙박함

4/10 - 별로예요

michael

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Tired in need of a revamp
We booked a double room for 2 nights. The room we were given was a single room with a mid sized bed pushed against a wall. We paid well above the going rate for this accomodation. I asked to be moved, and to be fair, we were given a larger room. But it was still shoddy. I expected more. The staff were very pleasant and the breakfast was OK. I dont feel the hotel was as advertised.
2021년 8월에 2박 숙박함

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

4/10 - 별로예요

Phillip

2021년 8월에 2박 숙박함

4/10 - 별로예요

Allan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Grossly overpriced…….
I always say you get what you pay for ! Unfortunately you shouldn’t really be charging £150 a night for a £50 a night room even if there is a concert on over the road ! When I pay £150 a night I excepted a bit better room then I got .. very small( only really just room for the double bed ..mould in the bathroom , and the shower gel dispenser full of water !
2021년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location, clean and nice staff. It’s a Britannia hotel and so don’t expect luxury but it’s fine and is in a great location if visiting the Open Air Theatre. Bar is nice and breakfast OK. If you want to part on site, book early!
2021년 8월에 1박 숙박함

6/10 - 괜찮아요

Laura

2021년 8월에 1박 숙박함

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 객실의 편안함
Ok, but dated.
Our sea view room was clean and comfortable, hotel could do with an update as a little bit tried in places.
2021년 8월에 2박 숙박함

2/10 - 너무 별로예요

Hayley

2021년 8월에 2박 숙박함

4/10 - 별로예요

Lee

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
concert stay
The Hotel is in need of updating, the rooms are very basic. breakfast wasn't the best, no refresh coffee, it was from a machine. there was no complementary toiletries in the room. but it was clean and tidy. i was just expecting a little bit more for the price we paid for 1 night.
2021년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

The room was clean if rather basic for what we paid for the room and the staff were friendly, the breakfast was ok and with a good choice but the hotel is in serious need of updating and the cleaning was not of a high standard , the lift was inadequate and antiquated and the room itself old fashioned and the toilet and sink both had issues in the room there was also a really annoying noise that kept us awake just outside the room also . I have to say that I would never stay at this hotel again just a bit disappointed for what we paid.
2021년 8월에 2박 숙박함

6/10 - 괜찮아요

Chris

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
It was ok, the add said breakfast included. It wasn’t. Also a bit mislead with the parking. The car park is always booked up, and it’s damn hard to get a place on the road. Moreover, even if you do. I got this disk I had to mess with the times on it, move the car etc.. Was a pain. Wish I’d have been told about the scratch card. Would have had to pay, but less messing.
2021년 8월에 1박 숙박함

6/10 - 괜찮아요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel needs decorating. The room was tiny but clean and bed was comfortable. Lift could do with a service! Breakfast was hot with plenty of choice. Housekeeping could make the bed and refresh the tea/coffee and leave clean cups.
2021년 8월에 2박 숙박함