Paseo De La Reforma 439, Colonia Cuauhtemoc, Mexico City
이용 후기
9.6
최고예요
표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 582개 이용 후기 중 483개" "
10 - 훌륭해요
483
평점 8 - 좋아요. 582개 이용 후기 중 67개" "
8 - 좋아요
67
평점 6 - 괜찮아요. 582개 이용 후기 중 18개" "
6 - 괜찮아요
18
평점 4 - 별로예요. 582개 이용 후기 중 7개" "
4 - 별로예요
7
평점 2 - 너무 별로예요. 582개 이용 후기 중 7개" "
2 - 너무 별로예요
7
9.8/10
청결 상태
9.6/10
직원 및 서비스
9.8/10
편의 시설/서비스
9.8/10
숙박 시설 상태 및 시설
9.4/10
친환경
이용 후기
10/10 - 훌륭해요
실제 이용하신 고객
2017년 5월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love the hotel!
Butler service they provided was an excellent add-on to my business trip. Staffs were very friendly and helpful. Especially, concierge desk always came up with the good restaurants for us to dine.
실제 이용하신 고객
10/10 - 훌륭해요
Arnold
연인과의 여행
2024년 3월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe, quiet inside the hotel but you can hear cars honking nights and morning. Convenient, some dining options. Good point to start and end your day. Room was clean but lighting was low in the bathroom.
Arnold
2024년 3월에 2박 숙박함
답변 제공: The St. Regis Mexico City 님, 2024년 3월 19일
Dear Arnold:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered the majority of service you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
2/10 - 너무 별로예요
Ana
2024년 3월 9일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Increíble el mal servicio en el hotel, mala comunicación y el servicio de la persona que atiende en el spa de lo más descortés que pudiera vivir uno en uno hotel de esta clase.
Ana
2024년 3월에 3박 숙박함
답변 제공: The St. Regis Mexico City 님, 2024년 3월 12일
Estimada Ana:Muchas Gracias evaluar los servicios ofrecidos de su última estancia en The St. Regis Mexico City. le ofrecemos nuestras mas sinceras disculpas por el incoveniente acerca de su mas reciente estancia, revisaremos el asunto de manera directa
10/10 - 훌륭해요
JUAN
아이를 동반한 가족 여행
2024년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
servicio muy exelente
JUAN
2024년 2월에 3박 숙박함
답변 제공: The St. Regis Mexico City City 님, 2024년 2월 19일
Estimado Juan:Muchas Gracias por dejarnos saber los amables comentarios de su última estancia en The St. Regis Mexico City Estamos contentos de haber cubierto satisfactoriamente con todos los servicios que recibió, para nosotros es muy importante conocer sus observaciones para continuar motivándonos a seguir ofreciendo el servicio que usted y todos nuestros huéspedes merecen. Por favor vuelva pronto. ¡Saludos!
10/10 - 훌륭해요
Christopher
2024년 2월 19일
Christopher
2024년 2월에 5박 숙박함
답변 제공: The St. Regis Mexico City 님, 2024년 3월 20일
Dear Christopher:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Saul 님, Ciudad de Mexico
연인과의 여행
2024년 2월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente en todos los sentidos
Saul
2024년 2월에 1박 숙박함
답변 제공: The St. Regis Mexico City 님, 2024년 2월 19일
Estimado Saul:Muchas Gracias por dejarnos saber los amables comentarios de su última estancia en The St. Regis Mexico City Estamos contentos de haber cubierto satisfactoriamente con todos los servicios que recibió, para nosotros es muy importante conocer sus observaciones para continuar motivándonos a seguir ofreciendo el servicio que usted y todos nuestros huéspedes merecen. Por favor vuelva pronto. ¡Saludos!
10/10 - 훌륭해요
Maria
출장 여행
2024년 2월 13일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The area is very noisy, the cars are loud and always blaring their horns - its hard to sleep. The receptionists wouldn't give me a government rate and I receive a government rate all the time! My GOVT ID wasn't enough for them.
Maria
2024년 1월에 4박 숙박함
답변 제공: Javier 님, 2024년 2월 13일
Dear Maria: Thank you for taking the time for evaluating to The St. Regis Mexico City. We apologies for all the inconvenient about your stay, we will address this matter directly with the involved departments. For us, it is very important to read every single guest's observation in order to improve the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Kind regards,
10/10 - 훌륭해요
Neftali
2024년 2월 6일
Neftali
2024년 2월에 1박 숙박함
답변 제공: The St. Regis Mexico City 님, 2024년 3월 20일
Dear Neftali:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Kaori
가족 여행
2024년 1월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were exceptional, polite and made our stay very comfortable and pleasant. Will definitely return to St Regis in the future.
Kaori
2023년 12월에 6박 숙박함
답변 제공: The St. Regis Mexico City 님, 2024년 1월 9일
Dear Kaori:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Ferenc
연인과의 여행
2024년 1월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close distance to attractions. The gym and pool open from 6am to 10 pm. Friendly staff.
Ferenc
2023년 12월에 7박 숙박함
답변 제공: The St. Regis Mexico City 님, 2024년 1월 9일
Dear Ferenc:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Alexey
가족 여행
2023년 12월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alexey
2023년 12월에 5박 숙박함
답변 제공: The St. Regis Mexico City 님, 2024년 1월 9일
Dear Alexey:Thank you for taking the time for evaluating to The St. Regis Mexico City. We would have liked to know more details about your stay , for us it is very important to read every single Guest's observation in order to improve the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Barbara
가족 여행
2023년 12월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful hotel with a warm and helpful staff. We had a room with 2 beds and a sitting area. It was clean and well appointed. The maid service and turndown service was excellent.
The hotel is in a busy street area and lots of drivers honk their horns. We ended up getting used to the street sounds, but if you are sensitive to noise you may want to ask for a room not overlooking the street.
The breakfast buffet area was lovely. It overlooked the trees. There were many food items available.
The gym was on one of the higher floors and had a beautiful view of the city.
We ate in several of the restaurants in the hotel and they were great.
I would definitely stay here again.
Barbara
2023년 12월에 6박 숙박함
답변 제공: The St. Regis Mexico City 님, 2024년 1월 9일
Dear Barbara:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Devang 님, Naperville
단체 여행
2023년 12월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very helpful
Devang
2023년 12월에 3박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 12월 15일
Dear Devang:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
8/10 - 좋아요
Leslie
단체 여행
2023년 12월 15일
좋아요: 청결 상태, 직원 및 서비스
Leslie
2023년 12월에 2박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 12월 15일
Dear Leslie:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered the majority of service you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Ruben
2023년 12월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ruben
답변 제공: Javier 님, 2024년 2월 9일
Dear Ruben: Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Kind Regards,
8/10 - 좋아요
Adam
2023년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Adam
2023년 11월에 9박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 11월 28일
Dear Adam:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered the majority of service you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Dalia
가족 여행
2023년 11월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service, we love the restaurant, delicious food we highly recommend. Great chefs!!
Most beautiful hotel in Mexico City
Dalia
2023년 11월에 3박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 11월 17일
Dear Dalia:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
4/10 - 별로예요
marcelo
2023년 11월 9일
좋아요: 직원 및 서비스, 편의 시설/서비스
Old area
marcelo
2023년 11월에 2박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 11월 9일
Dear Marcelo:Thank you for taking the time for evaluating to The St. Regis Mexico City. We would have liked to know more details about your stay , for us it is very important to read every single Guest's observation in order to improve the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
eduardo
2023년 9월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Siempre hay garantía en St Regis
eduardo
2023년 9월에 1박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 9월 19일
Dear Guest:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Habib 님, Huixquilican
연인과의 여행
2023년 9월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Los controles de iluminación de la habitación no funcionan adecuadamente. El técnico no pudo arreglarlo.
Habib
2023년 9월에 1박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 9월 19일
Dear Habib:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Mark
2023년 9월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is very attentive and helpfull. The location is great because it is close to everything and many places are within walking distance
Mark
2023년 9월에 4박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 9월 13일
Dear Mark:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Leanna
2023년 9월 8일
Leanna
2023년 9월에 2박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 9월 11일
Dear Leanna:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
8/10 - 좋아요
Gabriela
2023년 8월 25일
Gabriela
2023년 8월에 2박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 9월 14일
Dear Gabriela:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered the majority of service you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
2/10 - 너무 별로예요
Takafumi
2023년 8월 23일
Takafumi
2023년 8월에 5박 숙박함
답변 제공: Javier Pato 님, 2023년 8월 24일
Dear Takafumi: Thank you for taking the time for evaluating The St. Regis Mexico City. We would like to know more details about your stay, for us it is very important to read every single guest's observation in order to improve the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Kind regards,
8/10 - 좋아요
Gabriela
가족 여행
2023년 8월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent but unfortunately last day they charged double my airport transportation
Gabriela
2023년 8월에 3박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 8월 23일
Dear Gabriela:Thank you for taking the time for evaluating to The St. Regis Mexico City. We apologies for all the inconvenient about your stay , we will address this matter directly
8/10 - 좋아요
david
2023년 8월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel…. Nothing spectacular like Sofitel
david
2023년 8월에 1박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 8월 22일
Dear David:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered the majority of service you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Leyla
아이를 동반한 가족 여행, 가족 여행
2023년 8월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful location and great service. Beautiful and clean rooms
Leyla
2023년 8월에 5박 숙박함
답변 제공: Javier Pato 님, 2023년 8월 18일
Dear Layla: Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Kind Regards!
10/10 - 훌륭해요
oscar
출장 여행
2023년 8월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
oscar
2023년 8월에 1박 숙박함
답변 제공: Javier Pato 님, 2023년 8월 10일
Dear Oscar: Thank you for taking the time for evaluating to The St. Regis Mexico City. We would have liked to know more details about your stay, for us it is very important to read every single Guest's observation in order to improve the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Kind Regards!
10/10 - 훌륭해요
oscar
2023년 8월 9일
oscar
2023년 8월에 1박 숙박함
답변 제공: Javier Pato 님, 2023년 8월 10일
Dear Oscar: Thank you for taking the time for evaluating to The St. Regis Mexico City. We would have liked to know more details about your stay, for us it is very important to read every single Guest's observation in order to improve the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Kind Regards!
10/10 - 훌륭해요
oscar
출장 여행
2023년 8월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
oscar
2023년 8월에 1박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 8월 8일
Dear Oscar:Thank you for taking the time for evaluating to The St. Regis Mexico City. We would have liked to know more details about your stay , for us it is very important to read every single Guest's observation in order to improve the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Daniel
2023년 8월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional service
Exceptional service from the front desk, to the gym and restaurant. Great English.
Multiple vegan options for my wife.
Already booked our next stay!
Daniel
2023년 7월에 5박 숙박함
답변 제공: The St Regis Mexico City 님, 2023년 8월 4일
Dear Daniel:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Richard
가족 여행
2023년 7월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A wonderful stay. Excellent property with even better service. The entire staff went above and beyond. The best service of any hotel we've ever stayed at. Well Done, and thanks!
Richard
2023년 7월에 5박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 7월 31일
Dear Richard:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Naseem
단체 여행
2023년 7월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Incredible hotel, fantastic staff. Come stay here!!!!
Naseem
2023년 7월에 5박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 7월 13일
Dear Naseem:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
2/10 - 너무 별로예요
Atlantida
아이를 동반한 가족 여행
2023년 7월 3일
좋아요: 청결 상태
Not a 5 stars hotel.
Atlantida
2023년 7월에 1박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 7월 11일
Dear Guest:Thank you for taking the time for evaluating to The St. Regis Mexico City. We would have liked to know more details about your stay , for us it is very important to read every single Guest's observation in order to improve the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Amr
2023년 6월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amr
2023년 6월에 6박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 6월 21일
Dear Amr:Thank you for taking the time for evaluating to The St. Regis Mexico City. We would have liked to know more details about your stay , for us it is very important to read every single Guest's observation in order to improve the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
JOSE DANIEL
2023년 6월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
JOSE DANIEL
2023년 6월에 2박 숙박함
답변 제공: The St. Regis Mexico City Airport 님, 2023년 6월 12일
Estimado Jose Daniel:Muchas Gracias evaluar los servicios ofrecidos de su última estancia en The St. Regis Mexico City Airport. Nos gustaria conocer mas detalles acerca de su mas reciente estancia, para nosotros es muy importante conocer sus observaciones para continuar motivándonos a seguir ofreciendo el servicio que usted y todos nuestros huéspedes merecen. Por favor vuelva pronto. ¡Saludos!
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2023년 6월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxurious Stay
This hotel is top notch. The staff is lovely and attentive. The room was clean and luxurious. We felt at home and comfortable.
실제 이용하신 고객
2023년 6월에 2박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 6월 5일
Dear Guest:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Michael
2023년 4월 9일
Michael
2023년 4월에 7박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 5월 2일
Dear Michael:Thank you for taking the time for evaluating to The St. Regis Mexico City. We would have liked to know more details about your stay , for us it is very important to read every single Guest's observation in order to improve the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
10/10 - 훌륭해요
Jose M
2023년 3월 31일
Jose M
2023년 3월에 1박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 4월 20일
Estimado José:Muchas Gracias por dejarnos saber los amables comentarios de su última estancia en The St. Regis Mexico City Estamos contentos de haber cubierto satisfactoriamente con todos los servicios que recibió, para nosotros es muy importante conocer sus observaciones para continuar motivándonos a seguir ofreciendo el servicio que usted y todos nuestros huéspedes merecen. Por favor vuelva pronto. ¡Saludos!
8/10 - 좋아요
Yvonne Jeannette
2023년 3월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yvonne Jeannette
2023년 3월에 3박 숙박함
답변 제공: The St. Regis Mexico City 님, 2023년 3월 27일
Dear Yvonne Jeannette:Thank you for taking the time for evaluating to The St. Regis Mexico City. We apologies for all the inconvenient about your stay , we will address this matter directly
10/10 - 훌륭해요
Henri-Claude
연인과의 여행
2023년 3월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff and concierge desk were amazing.
Henri-Claude
2023년 2월에 8박 숙박함
답변 제공: Javier Pato 님, 2023년 3월 3일
Dear Henri-Claude,Thank you very much for sharing your kind comments about your last stay at The St Regis Mexico City. We are very happy to have met your expectations, your feedback is very important to us and we will share your comment with our magnificent Concierge team. We hope to receive her again at your house, Astor's house.Greetings!
10/10 - 훌륭해요
martha patricia
연인과의 여행
2023년 3월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo súper bien
martha patricia
2023년 3월에 1박 숙박함
답변 제공: Javier Pato 님, 2023년 3월 3일
Estimada Martha Patricia,Muchas gracias por compartirnos sus amables comentarios sobre su útlima estancia en The St Regis Mexico City. Nos encontramos muy contentos de haber cubierto sus expectativas, para nosotros es muy importante su feedback. Esperamos recibirla nuevamente en su casa, la casa de Astor.¡Saludos!
10/10 - 훌륭해요
Daniel
단체 여행
2023년 2월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El trato del staff fue perfecto. Las instalaciones del hotel igualmente espectaculares
Daniel
답변 제공: Javier Pato 님, 2023년 2월 22일
Estimado Sr. Daniel,Muchas gracias por compartirnos sus amables comentarios de su mas reciente estancia en The St. Regis Mexico City. Estamos contentos de haber cubierto satisfactoriamente con todos los servicios que recibió, para nosotros es muy importante conocer sus observaciones para continuar ofreciendo un servicio de lujo a nuestros distingidos huéspedes. Lo esperamos muy pronto en su casa lejos de casa.
8/10 - 좋아요
Kallutla
가족 여행
2023년 1월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food in the restaurant was just okay.
Kallutla
답변 제공: Javier Pato 님, 2023년 1월 13일
Dear Kallutla,We thank you for you loyalty for the gorgeous The St. Regis Mexico City.We already share your comment to our Diana restaurant Manager, this help us improve our service and our food quality.If you need any further information, please do not hesitate to contact us.Warm Regards,
10/10 - 훌륭해요
Ashish
가족 여행
2022년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ashish
2022년 12월에 8박 숙박함
답변 제공: Javier Pato 님, 2023년 1월 3일
Dear Ashish,We thank you for your good rating, we work every day to deliver the best service to all our guest and we are very happy that we achieved it in your most recent stay.We hope to see you very soon in your home away from home.With warmest regards,
10/10 - 훌륭해요
Mauricia
2022년 12월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mauricia
2022년 12월에 3박 숙박함
10/10 - 훌륭해요
Fernando
2022년 12월 9일
Fernando
10/10 - 훌륭해요
Kenneth
2022년 11월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Where to stay in Mexico City
A beautiful hotel in a great location. Wonderful service and a breakfast buffet that tops them all.
Kenneth
2022년 11월에 4박 숙박함
답변 제공: Javier Pato 님, 2023년 1월 3일
Dear Kenneth,We thank you for your kind word and we appreciate the time you took to write these lines. We are so happy that you enjoyed you last stay, we work every day to deliver the best service to all our guest and we are very happy that we achieved it.We hope to host you very soon in your home away from home.With warmest regards,