3 개의 야외 수영장

판타지 아일랜드 비치 리조트, 다이브 & 마리나 올 인클루시브 여행 후기

3 out of 5

이용 후기

6.0
평점 10 - 훌륭해요. 462개 이용 후기 중 74개" "
평점 8 - 좋아요. 462개 이용 후기 중 104개" "
평점 6 - 괜찮아요. 462개 이용 후기 중 110개" "
평점 4 - 별로예요. 462개 이용 후기 중 62개" "
평점 2 - 너무 별로예요. 462개 이용 후기 중 112개" "

6.4/10

청결 상태

6.8/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

8/10 - 좋아요

Sybil

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room. Good food. Helpful staff. Very relaxed atmosphere.
2024년 3월에 2박 숙박함

8/10 - 좋아요

John William

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The island is incredible. The beaches are excellent with safe swimming areas on the main beach and another area separated by a wooden walkway. The diving is outstanding, Vasco runs a professional operation with high quality equipment and great staff. There is really good shore diving from the gazebo and the resort has a number of dive boats. The resort itself has such huge potential nonetheless is offer a basic level of all inclusive. The rooms are functional but basic. The food is wholesome and edible however not greatly varied.
2024년 3월에 7박 숙박함

4/10 - 별로예요

Michelle

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff were kind, and obviously overworked. The property is in desperate need of repair. The patio doors to the balcony do not lock. That was the worst part: Having to booby trap the room and pray my teenage girls would be safe since there are no connecting rooms. The vanity was falling off the wall, the shower wouldn’t drain, while the shower head was hanging out of the wall. They are obviously making money, a little upkeep would go a long way. The beach is beautiful. Snorkeling was great!
2024년 3월에 4박 숙박함

2/10 - 너무 별로예요

Jose

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Missing knowledge about hotels service
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Jackeline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hermosa playa privada
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Marc

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Been traveling for 40 years plus and I cannot remember last time I saw a place so bad. It is not even possible to describe. The smell around the pool is worst then a septic tank. They shouldn’t be allowed to post the pictures they have on Expedia. Our rooms were full of mold.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Miguel

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Very beautiful beach. But very bad resort and personal.
2024년 2월에 2박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스
STAFF MAKES THE DIFFERENCE!! The PEOPLE ARE TOP NOTCH!! Super beach!!! Older resort, getting some needed TLC I'll return!
2024년 2월에 21박 숙박함

6/10 - 괜찮아요

jewel

단체 여행
별로예요: 편의 시설/서비스
We have been to Fantasy Island 5 times. The first time, it was almost perfect (the beds were brutal). There were monkeys, tons of agouti and the off shore snorkeling was amazing. Over the years and changes of ownership, this place has steadily went downhill. The food is terrible, the snorkeling off the pier makes you a little sick, seeing how much coral has disappeared, the monkeys are gone with the exception of one. The price of this place is not reflected in what they offer in services and enjoyment
2024년 2월에 7박 숙박함

6/10 - 괜찮아요

Wesley

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Great diving
2024년 2월에 7박 숙박함

4/10 - 별로예요

Anthony

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First the area itself is very run down. All of the buildings are in need of repairs, as in the sidewalks are coming apart and the building has a lot of bad rot. Second the food was mediocre at best, if you want pasta 3 meals every day, this is the place. Room service was inconsistent more miss than hit. The beds are pretty well worn out and we got clean towels only by asking for them DAILY. On the plus side the dive shop was very well run, and the dive staff very knowledgeable. The staff at the entire resort is very friendly, however a working knowledge of Spanish is really really handy as most do not speak English. Bottom line is I would not recommend this place for family and friends, nor will I return.
2024년 2월에 10박 숙박함

6/10 - 괜찮아요

michael

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The dive shop was great, cleaning and. Serving staff was great location was great.
2024년 2월에 7박 숙박함

8/10 - 좋아요

Emmanuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the beach was beautiful
2024년 1월에 4박 숙박함

4/10 - 별로예요

Elvin De Jesus

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel front desk staff was very unorganized they didn’t arrange my shuttle and I missed my flight after paying for the round trip shuttle, I will never stay here again.. they need a whole new staff and management there
2024년 1월에 4박 숙박함

4/10 - 별로예요

Kurt

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
The location was the best part. Staff was unhelpful and only one spoke enough English to help us check in. As soon as we got into the room, we just wanted a shower. There was no hot water and the shower door and towel bar kept falling off. They managed to cover a king size bed with a queen flat sheet for linens and didn’t have enough towels for the room or the beach. Also, we had to ask for toilet paper for the bathroom.
2024년 1월에 5박 숙박함

2/10 - 너무 별로예요

Gustavo

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Alex

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Disgusting place to visit. Paid almost $600 for 2 nights for the resort to lose power for 4-6 hours on my second night stay. Phones ended up dead, and the resort was very dark. The food is nasty, rice is undercooked, the only good thing about the resort is the views. Came back from driving around the island after losing power at about 11pm & went to the bathroom and had a huge cockroach by the toilet. Complained & all they offered was a new dirty room where I woke up with a rash on the side of my leg. 0/10 recommend. If visiting here. Get a daypass that they offer. The stay is not worth the money.
2024년 1월에 2박 숙박함

4/10 - 별로예요

Bruce

2024년 1월에 8박 숙박함

2/10 - 너무 별로예요

Christine

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was terrible all around, except for the location. We stayed at two other lovely places on the Island so this is not normal for Roatan and this place was the most expensive. $300 for the night. We booked it on Expedia and when we arrived at the hotel they would not honor our Expedia Reservation. They made us book and pay again before they would give us a room. Believe me we would have left and went elsewhere but it was already late and pouring down rain. We got to our very dates room and there were only bottom sheets on the beds (three double beds) after we had originally booked a King room. We also only had two very small thin towels and the floors were filthy. The food at breakfast was greasy and bland. I am not one of these people who expects a 5 star experience for a 3 star price, but I definitely don’t appreciate a 0 star experience at that price point. Expedia was wonderful to work with and they were able to get our Expedia charges refunded for our reservation that was not honored at check in.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Noble 님, Garden Ridge

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pictures are NOT accurate!, Property is VERY run down!!
2024년 1월에 5박 숙박함

2/10 - 너무 별로예요

carlos jimenez

2024년 1월에 3박 숙박함

2/10 - 너무 별로예요

Jamila

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful and pleasant staff. However, the price I paid could’ve afforded me a property in the West End in better condition. From muddy and untamed driveway/roads on the resort, to trash rimmed along the beach fronts, no guestroom WiFi, and insect infested showers, I cannot recommend this as a preferred destination for my clients/followers. I have refrained from posting my detailed photos. A refund of an even partial amount will help offset the underwhelming experience.

2/10 - 너무 별로예요

NAVEEN REDDY

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible place to live
2023년 12월에 1박 숙박함

8/10 - 좋아요

Lillian

2023년 12월에 2박 숙박함

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

Cristian

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Carlos Alberto

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel in Roatan
The food was terrible they have better food in shelters, the room had no shampoo or soup no, we didn’t get any towels, we almost didn’t sleep we had no bed sheets, we didn’t even get a bottle of water in the room, terrible place never going back again!!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Esperanza

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right at the front of the resort there was a smell… like dirty pipes and sea water. Our hotel bed had stains, the floors were dirty!! Bathroom smelled, there was only half a door in our shower, so water would get everywhere. The shower head was dirty also. Food was limited, staff was rude. When we said we were staying a week staff laughed at us. Bar closes at 10pm and they serve drinks in Pepsi cups!! The one pool was just nasty.. murky and dirty, I saw 1 person clean the pool ONCE!!! Out of my whole stay!! DO NOT BE FOOLED BY THE PICTURES ONLINE. For the money we paid was definitely NOT worth it.
2023년 11월에 7박 숙박함

2/10 - 너무 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Very duty, bed smelling disgusting, poor food, limitted drinks.
2023년 11월에 7박 숙박함

2/10 - 너무 별로예요

Allan

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They don't have free parking unless you rent a car with then ,they have a lot miscommunication with xpedia some workers are rude ,i think the name is tisha ,she have a undertable business with the rent of the cars ,a lot worker's said that and the owner doesn't know ,she told me that's the manager of this place and she dont even introduced with the costumers ,a lot of flies around the food too
2023년 11월에 6박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 14일
Good morning. Parking is free if you rent the car directly with the hotel. Free parking is not included if you rent outside of the hotel. Tisha is in charge of operations

8/10 - 좋아요

Harold c

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Views are beautiful!! Snorkeling and scuba diving in the area amazing so many things under the water to see. This is one of Roatan's older properties so.e of the amenities need some TLC. Compared to some newer resorts on the this one is less crowded better views and kind of far from airport but still around 20 mins so not too bad. Most of the staff dont speak English so you will need to know basic spanish or use you pho e to communicate. You will definitely need some bug repellant to dip yourself in because the island has biting sand flies. All and all my wife and I had great time Snorkeling and lounging with almost no crowd. Wait and Bar staff are awesome and extremly friendly and cater to you.
2023년 11월에 5박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 13일
Thank you for your feedback. We're glad you enjoyed your stay at the hotel. Hope to see you again!

2/10 - 너무 별로예요

JANE

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
80's property with no repairs or updates. Views are beautiful, but the property is terrible.
2023년 10월에 14박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

2/10 - 너무 별로예요

Raul

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Por no haber sido reasonable
2023년 11월에 3박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

8/10 - 좋아요

Radko

좋아요: 직원 및 서비스
Very old wooden facility... Smell of rotten wood... Needs a capital restoration... No phones in the rooms... If you need talk to the reception, you have to walk all the way to there... No warm water... The staff effectively doesn't speak english... The tables under the beach's tikkies needs cleaning... Something close to the diving center (probably water recycling facility, laundry or something else) is emitting a pungent and putric smell... Alot of mosquitoes and sun flies... Very muddy dirt roads... Rooms and bathroms were clean... The staff is very friendly... Clean cute pool... Clean beach... Unique sea water! Clean, warm, soft and calm sea... No waves at all, even in a stormy weather... The boats are passing far from the beach and no noice and exohsts are disturbing the beach beauty and calmnes... Good diving... If you need your problems to be fixed fast and effectively, you will have to talk to Tisha or Sineal... Or to take a coctail and get on the beach to forget it... Alot of exotic wildlife is walking around the resort. Monkeys, humming birds, turkey vultures, aguti/sereque etc...
2023년 10월에 10박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

8/10 - 좋아요

Pablo

2023년 10월에 2박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 14일
Thank you for your feedback.

2/10 - 너무 별로예요

Olvyn 님, Hialeah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
HORRIBLE PLACE , DIDNT STAY , I HAD TO GO SOMEWHERE ELSE , UNSAFE , FILTHY DIRTY, NO AC , FOOD VERY LIMITED!!! COULD NOT BELIEVE THAT THEY HAD THE FOOD IN PLASTIC CONTAINERS !DO NOT STAY IN THIS HOTEL !!!!!!
2023년 10월에 4박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

2/10 - 너무 별로예요

Emerson 님, Hialeah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I could spend not even 1 night … horrible place . Smell like mold , is dirty and filthy.. NO AC , they say that is all Inclusive but the food is very limited!!! Very disgusting place .. Expedia should not be advertising hotels like this one . They should send someone to take a look at the hotel first . PICTURES ARE NOT ACCURATE, THEY ARE NOT THE SAME !!! TERRIBLE EXPERIENCE!!!
2023년 10월에 7박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

2/10 - 너무 별로예요

Ingrid 님, Hialeah

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I couldn’t even stay 1 night … I lost my money , but there was no way for me and my family to sty in a unsafe and unhealthy environment. No Ac , dirty, old , smell like mold , they said it was all inclusive (NOPE) they had a plastic container with some type of bread for you to grab and eat! It look like a horror movie- This is not a hotel , is a Motel of the worse. ALL I WANT IS FOR EXPEDIA TO REMOVE THIS “HOTEL FROM RIPPING OTHER PEOPLE TO BUY something that is unacceptable. Pictures are not accurate!!! Please take this hotel out from any selling sources.. I ONLY SPEND THERE minimum 2 hours.
2023년 10월에 7박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

2/10 - 너무 별로예요

Jennifer

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wasn’t what we expected
2023년 10월에 1박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

2/10 - 너무 별로예요

Norma

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Horrible experience. It was a room for three females. We only got two old towels. Not enough toilet paper. When we went for reception to ask for an extra towel and toilet paper we were told there wasn’t any. Not even toilet paper!!!!!!!!! Receptionists are not welcoming at all. They’re rude. The buildings have cracks on it. Property needs maintenance. Food was ok. Don’t waste your money there. Very disappointed and frustrated
2023년 8월에 2박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

10/10 - 훌륭해요

roberto 님, denton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Truly Enjoyed my stay the staff was great Location great Food was great you Don’t Have to leave the island
2023년 9월에 1박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

6/10 - 괜찮아요

David 님, Longview

2023년 9월에 4박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

4/10 - 별로예요

Enrique

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Comida baja calidad. Restaurante sucio. Las bebidas no son como los videos te da bebidas de garrafa en vaso de plástico. En las plubicidad que ponen es engañosa. Lo único bueno es la playa y piscina lo demás horrible. Eso sí el personal que trabaja allí muy atentos y amables lastima que les paguen poco porque merecen ganar más.
2023년 9월에 6박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

2/10 - 너무 별로예요

Jeremy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst place ever. Do not stay. Place is falling apart. Nothing works on the room. Service sucks and folks are rude even while your trying to tip them. I need a refund.
2023년 9월에 7박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

6/10 - 괜찮아요

Donald 님, San Jose

단체 여행, 가족 여행
좋아요: 직원 및 서비스
Brief Summary: 1. Beach, WONDERFUL, well maintained 2. General facility, needs MUCH maintenance and care 3. Food, not much variety, very similar every day 4. Staff, good, some spoke English
2023년 9월에 11박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

2/10 - 너무 별로예요

Jeff

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The worst property we have ever seen for a Caribbean resort, and we have been to many in 25 years. The beach and snorkeling were very good. The owner has done no upkeep on any of the resort. Food is very limited for choice. The owner doesn't realize that this property is a goldmine that he is not tapping into.
2023년 9월에 7박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

4/10 - 별로예요

Nahum Obed

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantasy island has soooo much potential. The location for the beach can’t be beat. You open the door of your room and you’re pretty much on the beach. It’s beautiful. We were just there. September 2023. There was one person from the front desk who was amazing. Her name was Deisy. The men were pretty nice too. But everyone else was rude. They couldn’t be bothered. The tv in our room didn’t work. No wifi. The door broke like the second day in so we didn’t need the key to get in the rest of our stay. There isn’t really any hot water and 2 out of the 6 days we were there, we didn’t get the room serviced. There is no AC in the restaurant when you’re getting your food it’s an oven, and the food itself is only ok. They’re not close to any store or gas station or anything so we had to get a taxi for everything and if it wasn’t time to eat, you couldn’t just get snacks or (non-alcoholic) drinks… unless the snack bar was open their 2 hours of the day. Also the wifi doesn’t work anywhere other than the lobby. The pool was hot, and the water in the rooms was cold until it felt like it was warming up. The owners need to invest in this place because the marketing for it got us. That’s not what it looks like in real life.
2023년 9월에 6박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

10/10 - 훌륭해요

Melissa

2023년 9월에 3박 숙박함
답변 제공: Fantasy Island 님, 2023년 11월 8일
Thank you for your feedback. We're improving on our amenities.

4/10 - 별로예요

Francisco

별로예요: 숙박 시설 상태 및 시설
This property would be awsome if the owners invest on it. The location and beach are great, but everything is old and in bad condition. Air conditioning has fungus everywhere! You could smell it in the room. Towels are old!, the floor needs restoring, NO WIFI, transportation is horrible!, the shuttle never picked us up at the airport, had to pay for taxi. This was an all inclusive trip and it was supposed to be covered. The food was grease, ssrvice was so so, they tried. But management needs to make adjustments.
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Anavil De Los Angeles Del Castillo

No tienen mucha organización
2023년 9월에 2박 숙박함