외관

어로프트 아룬델 밀스 BWI 에어포트 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1008개 이용 후기 중 529개" "
평점 8 - 좋아요. 1008개 이용 후기 중 248개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 116개" "
평점 4 - 별로예요. 1008개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 59개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Pâmela Fernanda

출장 여행
좋아요: 청결 상태
Nao gostei, nao tem café da manhã. E toda hora batem na porta querendo instalar coisas no quarto. Não tem microondas no quarto e isso me impossibilitou a comer .
2024년 3월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Pâmela, agradecemos por dedicar um tempo para compartilhar sua experiência. Entendemos que houve aspectos de sua estadia que não atenderam às suas expectativas, como a falta de café da manhã e comodidades no quarto, incluindo micro-ondas. Além disso, esperamos que sua privacidade não tenha sido muito perturbada pelas manutenções necessárias. É importante para nós garantir o conforto e a satisfação dos nossos hóspedes, por isso pedimos desculpas por qualquer inconveniente que possa ter ocorrido durante a sua estadia. Obrigado por trazer esse assunto a nossa atenção.

2/10 - 너무 별로예요

David

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place has really gone down hill over the last couple years. Neighborhood around Live Casino has declined.
2024년 3월에 3박 숙박함
답변 제공: Dual General Manager 님, 2024년 3월 20일
Dear David, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations. Your satisfaction is incredibly important to us, especially as a valued loyal guest. We would like to extend our sincerest apologies and assure you that we take your feedback seriously. We are committed to addressing the issues you encountered and making the necessary improvements to ensure that your next visit is nothing short of exceptional. We hope you will give us another opportunity to serve you, and we will do our utmost to regain your trust and provide the outstanding experience you have come to expect from us.Sincerely,Rick SawyerDual General Manager

10/10 - 훌륭해요

Darnell 님, Brooklyn

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s close to the Live casino and the outlet
2024년 3월에 1박 숙박함
답변 제공: Dual General Manager 님, 2024년 3월 13일
Dear Darnell, We appreciate you sharing your feedback with other travelers. We are pleased you enjoyed our convenient location. Thank you for choosing Aloft Arundel Mills BWI Airport, and we hope to have the pleasure of welcoming you back soon.Sincerely,Rick SawyerDual General Manager

4/10 - 별로예요

Anthony

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
I didn't like that there is no cameras on or around the property my car got broken into right in front of the hotel and there was no one at the front desk and no cameras to record what happened I will never recommend or stay at this hotel again
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Anthony, it's unfortunate to hear about the incident concerning your vehicle during your stay. The safety of guests is of utmost importance, so we're saddened to hear your concerns weren't promptly addressed. Our team strives to maintain security and aims to be readily available for guest assistance. We will review the circumstances described to ensure we are doing the utmost for guest satisfaction. We respect your decision, and thank you for your feedback, which we'll use to make improvements.

10/10 - 훌륭해요

Botamina

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Botamina, it's wonderful to see your perfect score for Aloft Arundel Mills BWI Airport. We appreciate you taking the time to rate us and hope to provide you with another top-notch stay in the future.

10/10 - 훌륭해요

Tiara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome staff great stay
2024년 2월에 1박 숙박함
답변 제공: Dual General Manager 님, 2024년 2월 20일
Dear Tiara, Thank you for acknowledging our outstanding service at Aloft Arundel Mills BWI Airport. We are committed to providing an exceptional experience for every guest, and we are thrilled we exceeded your expectations. We hope to see you again soon.Sincerely,Rick SawyerDual General Manager

8/10 - 좋아요

Jamaal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Dual General Manager 님, 2024년 2월 20일
Dear Jamaal, Thank you for the kind rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Aloft Arundel Mills BWI Airport; we hope to see you again soon. Sincerely,Rick SawyerDual General Manager

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk service is excellent!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Adam, we're delighted to learn that you had such a positive experience at Aloft Arundel Mills BWI Airport, particularly praising our front desk team members. Your feedback is highly valuable and we can't wait to welcome you back in the future!

10/10 - 훌륭해요

Tekisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Thank you for the amazing rating, Tekisha!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Aloft Arundel Mills BWI Airport soon!Thanks again for leaving your feedback!

10/10 - 훌륭해요

Emmanuel

연인과의 여행
좋아요: 편의 시설/서비스
Best hotel
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 16일
Emmanuel, it's wonderful to hear your praise for Aloft Arundel Mills BWI Airport. The team members immensely appreciate your support and encouragement. Thank you, and we look forward to your next stay.

8/10 - 좋아요

LISA

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thank you for the 4-star rating, Lisa!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Aloft Arundel Mills BWI Airport. Thank you again for sharing!

10/10 - 훌륭해요

Destinee

가족 여행
좋아요: 편의 시설/서비스
No complaints Very relaxed
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 8일
Destinee, it's fantastic to hear that you found Aloft Arundel Mills BWI Airport to be a very relaxed environment with no complaints. Your positive feedback is greatly appreciated and we look forward to serving you again in the future.

10/10 - 훌륭해요

Joe

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Joe, it's wonderful to hear that your experience at Aloft Arundel Mills BWI Airport was top-notch. We aim to make every guest's stay a delightful one and your fantastic rating confirms it. We look forward to welcoming you back soon for another top-notch stay. Thank you for choosing us on Expedia.

8/10 - 좋아요

Nicholas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean hotel and good workers
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 30일
Nicholas, thank you for choosing Aloft Arundel Mills BWI Airport for your stay. We appreciate your positive feedback regarding the cleanliness of our hotel and the quality of our team members. We strive to provide an enjoyable experience for all our guests. We hope to host you again in the future.

10/10 - 훌륭해요

YONG

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Yong, we're greatly encouraged by your stellar rating of Aloft Arundel Mills BWI Airport. It's a joy to know that you enjoyed your stay. We hope to welcome you back in the near future. Thank you!

4/10 - 별로예요

Darius D

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 29일
We appreciate the feedback, Darius.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 - 훌륭해요

LaRae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 25일
LaRae, it's wonderful to learn that your recent stay at Aloft Arundel Mills BWI Airport was a positive one, as indicated by your kind rating. We genuinely appreciate your support and we would be delighted to see you back in the future. Thank you for choosing us for your accommodations.

10/10 - 훌륭해요

BRENDA 님, Annapolis Junction

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean rooms. Updated décor
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 16일
Brenda, it's heartening to hear that you appreciated the cleanliness of our rooms and our modern décor at Aloft Arundel Mills BWI Airport. We're also thrilled you found our team members to be friendly. It was a pleasure serving you and we hope to see you again soon for another excellent experience.

8/10 - 좋아요

Terri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Dual General Manager 님, 2024년 1월 11일
Dear Terri, Thank you for choosing Aloft Arundel Mills BWI Airport and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Sincerely,Rick SawyerDual General Manager

10/10 - 훌륭해요

Willard 님, Middletown

2024년 1월에 1박 숙박함
답변 제공: Dual General Manager 님, 2024년 1월 29일
Dear Willard, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Aloft Arundel Mills BWI Airport; we hope to see you again soon. Sincerely,Rick Sawyer,Dual General Manager

10/10 - 훌륭해요

Tonya

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Tonya, thank you kindly for your wonderful rating! Our team at Aloft Arundel Mills BWI Airport is delighted to learn of your positive experience. We appreciate the time you've taken to rate us and we hope to provide another outstanding experience on your next visit. Safe travels!

8/10 - 좋아요

Khaleem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice & quiet
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Khaleem, we're thrilled to hear that you found the Aloft Arundel Mills BWI Airport to be a peaceful respite. We value your appreciation and hope to see you again soon.

10/10 - 훌륭해요

Talethea

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Talethea, it's a pleasure to hear your stay at Aloft Arundel Mills BWI Airport met your expectations! We truly appreciate your perfect score. We're looking forward to welcoming you back in the near future. Safe travels until then!

8/10 - 좋아요

Dawn

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Dawn, it's wonderful to hear that you had a positive experience at Aloft Arundel Mills BWI Airport. We appreciate your rating and your choice to stay with us. Your feedback gives us the motivation to continue offering the best service and we're excited for your next visit!

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
room service
one thing is room was not cleaned up and changed bed sheets in 4 days. I decided to inform the front desk that new towels and bed sheets. towels and bed sheets dropped off in room. I used new towels after 2 days.
2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 12월 25일
Greetings, it's unfortunate that you experienced some delays with our housekeeping services during your stay. We strive to maintain high standards of cleanliness, and we sincerely regret if these were not met. We appreciate the insight you've shared about this experience, as it will be beneficial in improving our service. We hope for the chance to serve you better in the future and ensure that your stay with us at Aloft Arundel Mills BWI Airport will be more comfortable.

10/10 - 훌륭해요

Zakia

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 23일
Zakia, it's great to know that your experience at Aloft Arundel Mills BWI Airport was worthy of a stellar rating. We appreciate the trust you placed in us and hope to welcome you back soon. Safe travels!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In my opinion there is no improvement needed. Everything was awesome.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 22일
Robert, thank you for the wonderful review. We're delighted to hear that your stay at Aloft Arundel Mills BWI Airport was exceptional. Your positive feedback motivates us to continually improve. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Marissa

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 21일
Marissa, it's wonderful to see your top rating for Aloft Arundel Mills BWI Airport. We're delighted that your recent stay was enjoyable. We strive to create a fantastic experience for our guests. We are enthusiastic about welcoming you back soon.

2/10 - 너무 별로예요

Tenesha

2023년 12월에 1박 숙박함
답변 제공: Dual General Manager 님, 2023년 12월 20일
Dear Tenesha, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for choosing us and sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely,Rick SawyerDual General Manager

10/10 - 훌륭해요

Corey

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Corey, it's great to see that you had a five-star experience at Aloft Arundel Mills BWI Airport. We always strive to provide top-notch service for our guests. Looking forward to welcoming you again in the future. Safe travels until then!

10/10 - 훌륭해요

Sacoyia

2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 12월 20일
Sacoyia, thank you for your stellar rating of Aloft Arundel Mills BWI Airport. We're delighted to know we lived up to your expectations. Looking forward to serving you again in the sparkling near future.

4/10 - 별로예요

kia

좋아요: 편의 시설/서비스
별로예요: 청결 상태
This hotel has fallen off. The carpet was dirty, the lobby furniture was stained, there was no place to hang towels. The price was too high for the condition of the room/ facilities. I will not be staying there again.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 19일
Kia, it's disappointing to hear your recent stay didn't meet expectations. Your feedback is valuable and be assured we are addressing your concerns about the cleanliness and condition of the facilities. We understand your remarks regarding the room price, and want to ensure our guests receive the best value in the future. We hope you’ll consider giving us another chance to transform your opinion about our accommodations.

10/10 - 훌륭해요

Lillian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 18일
Thank you for the excellent rating, Lillian!Our goal is to go above and beyond to ensure our guests have a memorable experience at Aloft Arundel Mills BWI Airport! We look forward to hosting you again soon.

8/10 - 좋아요

Lisa

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 18일
Thank you for the 4-star rating, Lisa!We are delighted to see that you had a wonderful time at Aloft Arundel Mills BWI Airport. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 - 훌륭해요

Raymond

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall, a good stay.
Room was not serviced any day during my four day stay.
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 17일
Raymond, it seems that your expectations regarding room tidiness during your stay did not meet fully. Our aim is to give guests comfort and convenience, and standard procedures should involve regular room service. Your experience will be crucial for our team to assess and incorporate necessary improvements. We do hope for another opportunity to give you a more seamless stay.

2/10 - 너무 별로예요

Hannah 님, Marabella

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 16일
Hannah, we're disappointed to see your score and deeply regret that your experience did not match your expectations. Your insights are crucial and we would appreciate hearing more about your stay to better understand what happened. Please feel free to reach out directly with your concerns. We remain committed to providing all our guests with an excellent experience and your comments can only help us get better.

10/10 - 훌륭해요

Paulette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful designed room
I was here for a mother /daughter weekend get together I stayed at this particular hotel. I try my stay at different hotels each time I come to the Maryland area this is a different kind of setup yet the room was clean. I felt safe and cozy would go there again
2023년 10월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 15일
Paulette, it's wonderful to hear that you had a pleasant mother/daughter weekend at Aloft Arundel Mills BWI Airport. It's great to learn that our unique setup met your expectations and that you perceived our rooms as clean and cozy. Our team is committed to providing an environment where guests can feel safe and relaxed. Your feedback is appreciated, and we eagerly await your next visit.

2/10 - 너무 별로예요

Meryam

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Customer Service 님, 2024년 2월 6일
We appreciate you taking the time to share your feedback, Meryam.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 - 훌륭해요

Sharen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 19일
Thank you for the great rating, Sharen!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Aloft Arundel Mills BWI Airport! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 - 좋아요

Letticia

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 12일
Thanks for the great rating, Letticia!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Aloft Arundel Mills BWI Airport soon, we'd love to have you back!

10/10 - 훌륭해요

JENNA 님, SALISBURY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 9일
Jenna, it's wonderful to know you had a great experience at Aloft Arundel Mills BWI Airport. We appreciate your high rating and hope to warmly welcome you back on your next visit. Safe travels!

10/10 - 훌륭해요

Dinah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff very friendly, very nice and clean location. We will definitely stay again.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 9일
Dinah, it's delightful to know you found our team members at the Aloft Arundel Mills BWI Airport approachable and the premises in pristine condition. Your intent to visit us again certainly makes us glad. We eagerly anticipate your next stay.

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Customer Service 님, 2024년 2월 8일
Thank you for the great rating, Frank!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Aloft Arundel Mills BWI Airport. We'd like to share an even better experience with you soon.

10/10 - 훌륭해요

Sherry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel in a great location. Plenty of dining options and minutes from the outlet mall.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Sherry, it's delightful to hear you appreciated Aloft Arundel Mills BWI Airport's superb location and nearby dining options. It also seems that the proximity to the outlet mall made for a convenient stay. We strive to provide excellent experiences for our guests, and we're thrilled we met your expectations. We hope to have the opportunity to welcome you back in the near future.

8/10 - 좋아요

Jennifer

좋아요: 직원 및 서비스
Usually a great stay at this location. This trip the toilet wasn’t working and toilet paper was left hanging out from the toilet seat lid. The room had an odor when we walked in which is also uncommon for this location
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Jennifer, we appreciate your feedback. At Aloft Arundel Mills BWI Airport, we strive to ensure all our guests have a comfortable and pleasant stay. We're sorry to hear you had an issue with the washroom facilities and encountered a certain smell in your room during your recent visit. We assure you these matters are not typical and are being addressed. We're eager to provide a more typical, satisfactory experience in the future.

2/10 - 너무 별로예요

Ben

2023년 11월에 1박 숙박함
답변 제공: Dual General Manager 님, 2023년 12월 5일
Dear Ben, Thank you for choosing our hotel for your recent stay. On behalf of our entire staff, please accept our apologies for not meeting your expectations. We make every effort to provide an exceptional stay for each of our guests; therefore, we are disappointed if this was not your experience. We hope you will consider giving us a chance in the future so we can provide you with the fantastic visit that you should always expect from us.Sincerely,Rick SawyerDual General Manager

10/10 - 훌륭해요

Dr. Duane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great family like atmosphere
Fantastic staff with better property amenities. Mr. George, Ashley, and Miss Q really made my stay enjoyable. I keep on extending my stay and the staff have really looked out for me. I'm so appreciative of the incredible workers
2023년 11월에 1박 숙박함
답변 제공: Dual General Manager 님, 2023년 12월 5일
Dear Dr. Duane, Thank you for the generous review. We enjoy hearing from our guests, and we are pleased we exceeded your expectations and that you appreciated our hotel amenities. We are so grateful for you mentioning our exceptional team members. Our associates like Mr. George, Ashley, and Miss Q truly encompass the warmth and comfort of genuine Marriott hospitality. It was a pleasure hosting you here at Aloft Arundel Mills BWI Airport, and we look forward to your next visit.Sincerely,Rick SawyerDual General Manager

10/10 - 훌륭해요

Wesley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Dual General Manager 님, 2023년 12월 5일
Dear Wesley, Thank you for choosing Aloft Arundel Mills BWI Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Rick SawyerDual General Manager

8/10 - 좋아요

Les

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Dual General Manager 님, 2023년 12월 5일
Dear Les, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Aloft Arundel Mills BWI Airport. We look forward to welcoming you back on your next visit.Sincerely,Rick SawyerDual General Manager

10/10 - 훌륭해요

ralph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 19일
Ralph, it's wonderful to hear you had an outstanding experience at Aloft Arundel Mills BWI Airport. We surely loved hosting you and we're looking forward to your next visit in the near future. Thank you for choosing us!