외관

컨트리 인 & 스위트 바이 래디슨, 도즈웰(킹 도미니언), 버지니아 여행 후기

3 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 353개" "
평점 8 - 좋아요. 1002개 이용 후기 중 273개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 171개" "
평점 4 - 별로예요. 1002개 이용 후기 중 118개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 87개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Franklin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a nice easy visit. And enjoyable.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 24일
Hello Franklin,We are pleased to hear that you had a nice and enjoyable visit during your stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another pleasant experience.

4/10 - 별로예요

Matthew

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Poop on bathroom wall. burnt out lights, showerhead height came to my chest, loose tiles floor, and a train that comes at 3AM 30 feet from the room. Look at options one or two exits south of here. They are 10 minutes away and much better. Breakfast here was good.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 24일
Hello Matthew,We are disappointed to hear about your experience. We take all feedback seriously and will address the concerns you have raised to improve our services for future guests. Thank you for acknowledging our breakfast. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Stephanus

가족 여행
좋아요: 청결 상태
Hotel needs updating. In our room the TV didn’t work properly - colors on the TV is off. Drawres on the unit below TV don’t close properly. Rust marks in the bath. Elevator are having issues.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Stephanus, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been noted and will be shared with the relevant departments for review. Our team is dedicated to providing a pleasant stay for all guests, and we hope to welcome you back in the future to experience any improvements made.

8/10 - 좋아요

Wanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Parking lot was trashy but safe. The elevator wasn't working properly but manager gave me room on 1st floor. Train track is right beside hotel so they provide ear plugs. And rye pool was cold with warm spots.Otherwise very nice &clean! I would stay again.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Wanda, We appreciate your feedback on your recent stay with us. It's great to hear you found our hotel clean and enjoyed your stay overall. We take all comments seriously to improve our services. Should you have any further concerns, please reach out to our management team directly for further assistance. Thank you!

10/10 - 훌륭해요

Dennis

Nice clean hotel for a good price
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Dennis,We appreciate your positive feedback on our clean facilities and competitive pricing. Your satisfaction is our priority, and we hope to welcome you back in the future for another enjoyable stay.

6/10 - 괜찮아요

Scott 님, Ajax

단체 여행, 출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Elevator button on 3rd floor was out of order. Not a big deal since I can easily walk down but it was an issue for a handicapped friend. Facility was decent and clean.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Scott, We appreciate your feedback and are glad you found our facility clean. We strive to ensure all guests are comfortable, so we apologize for any inconvenience caused by the out-of-order button. If your friend has any specific needs in the future, please feel free to inform us in advance.

10/10 - 훌륭해요

Brian

What a nice surprise to find a well priced, clean hotel with lovely staff. The breakfast was the best “self-serve” breakfast I’ve had. Well done.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Brian,We are thrilled to hear that you enjoyed your stay with us! Our team works hard to provide exceptional service to all our guests. Your compliments on our breakfast are greatly appreciated. We hope to welcome you back again in the future for another wonderful stay.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Kimberly,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

4/10 - 별로예요

Jose Salvador

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel was okay other then we was stuck in the 3rd floor the elevator worked but once we got the the 3rd floor and got in our room if we need it to go back out we had to send a text to staff to send it to the 3rd floor but the text thing only worked twice the other 30 times we had to go out we had to take the stairs with items and stuff not to mention wifi kept on disconnecting….
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Jose Salvador, We apologize for any inconvenience you experienced during your stay. Our team appreciates your feedback and will look into the issues you've raised to improve our services for future guests. Thank you for bringing this to our attention, and we hope to welcome you back for a smoother visit.

4/10 - 별로예요

Howard

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Desk clerk not knowledgeable. Hotel not clean Worst breakfast ever had
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Howard, We're sorry to hear about your experience. Your feedback is important, and we will address this with our team. Please feel free to reach out to management with any further concerns.

10/10 - 훌륭해요

Terra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very chill
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Terra,We’re glad to hear you found our hotel to be a relaxing place to unwind. Your feedback is valuable to us as we strive to provide a peaceful experience for all our guests. Thank you for sharing your thoughts with us.

10/10 - 훌륭해요

Lorraine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Lorraine,We are pleased to hear that you enjoyed your stay with us. Your feedback is valuable to us, and we hope to welcome you back in the future for another pleasant experience.

6/10 - 괜찮아요

MaryAnn 님, poughkeepsie

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello MaryAnn, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any specific feedback you may have so we can address your concerns and improve for the future.

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very peaceful. Had a nice rest
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Jessica,We are glad to hear that you had a peaceful stay with us and were able to rest well. Thank you for choosing our hotel for your accommodation needs. If you have any feedback or suggestions to share, please feel free to contact our management team directly. Safe travels ahead!

8/10 - 좋아요

Edward

Third floor elevator button wasn’t working but workaround was acceptable. Room had left overs from previous tenant in coffee maker and candy in a drawer. Would like electrical outlets at bedside table and a grab bar or two in the shower. Breakfast was nice and parking was convenient. Personnel were friendly and polite. I would stay again if I’m in the area.
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Edward,We appreciate your detailed feedback and are glad to hear you found our breakfast enjoyable and our staff friendly. Your suggestions for improvements have been noted for future consideration. Should your travels bring you back to the area, we would be delighted to welcome you again.

8/10 - 좋아요

Vennie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the hotel, it’s just that I wish I didn’t have a room with a broken shower rod but other then that I loved my stay!
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Vennie, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay overall. We appreciate your comments and will ensure they are shared with our team for future improvements.

2/10 - 너무 별로예요

Julian

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay at Hotel Country Inn & Suites by Radisson, Doswell was beyond disappointing. The staff was unhelpful and indifferent to my concerns. Not only was the light fixture in my room malfunctioning, but the TV didn't work either. The shower was clogged, leaving me standing in ankle-deep water. The overall appearance of the hotel was outdated and filthy. To top it off, the elevator's call button was broken, and the makeshift solution of texting a number to summon it was ineffective—I ended up waiting for 10 minutes before giving up and walking down. The thought of potential bedbugs made me prefer a two-hour drive home after an exhausting day rather than endure another moment in that dismal establishment."
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Julian, We appreciate you taking the time to share your feedback regarding your recent stay at Hotel Country Inn & Suites by Radisson, Doswell. We have noted your concerns and will address them accordingly to ensure a better experience for our future guests. Thank you for bringing these issues to our attention, as we strive to provide a comfortable stay for all our visitors.

10/10 - 훌륭해요

Kenneth

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Kenneth,We're thrilled to hear you had a fantastic stay with us! It was our pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 - 좋아요

Brittaney

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice . When we entered the room it was candy on the floor and some trash in the trash can. We went to the pool but couldn’t stay long because the chlorine/chemicals in the water were too strong. It burned my sons eyes.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Brittaney,We appreciate your feedback regarding our friendly staff. We encourage guests to contact our management team directly to address any concerns or issues experienced during their stay. Your input allows us to improve our services for future guests.

2/10 - 너무 별로예요

Amanda 님, Harrisburg

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty hallways/ pool/gym. The lobby as far as aesthetics and cleanliness doesn’t match the rest of that hotel. Musty odor, beds are mid. I came to the area to visit family, I guess if you were coming to Kings Dominion or you wouldn’t really care about the hotel. Hotel really could care less about much. For me its the $130 a night. This is like a $60 hotel/motel. Never again
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Amanda, Thank you for sharing your feedback with us. We appreciate your insights and apologize for any inconvenience you experienced. We encourage guests to reach out to our management team directly to address any concerns they may have. We hope your future travels are more seamless and enjoyable.

2/10 - 너무 별로예요

Page

별로예요: 숙박 시설 상태 및 시설
Elevator was broken and we were not given the option to switch to a different floor. Television channels were not available and the staff did not respond when contacted. Door to the room did not latch closed.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Page, We regret to hear about the inconveniences you experienced during your stay. Please feel free to reach out to our management team with any further feedback or concerns. Your comments will help us improve the guest experience for all our visitors.

10/10 - 훌륭해요

Sarmed

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Sarmed,We are delighted to hear that you had a wonderful stay with us! Please do not hesitate to reach out to us if you have any further comments or need assistance.

8/10 - 좋아요

Ariel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A decent stay.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Ariel,Thank you for taking the time to share your feedback with us. We appreciate your stay and hope to welcome you back in the future.

4/10 - 별로예요

Carol

가족 여행
Elevator not working, broken screens on windows, bathroom had no bar to hold getting in/out of tub.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Carol,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with the relevant teams for review and improvement. If you have any further concerns, please don't hesitate to contact us directly.

10/10 - 훌륭해요

Kyli

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Kyli,We're thrilled to hear you had a wonderful stay with us! Please do not hesitate to return for another exceptional experience.

8/10 - 좋아요

Diana

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Diana, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

Sarmed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Sarmed,We are excited to hear you had an excellent experience at our hotel! We appreciate your positive rating and hope to welcome you back soon for another great stay!

6/10 - 괜찮아요

Teresa

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Elevator was broken on our floor and it was inconvenient to always have to walk down the stairs to leave or check out.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Teresa, We apologize for any inconvenience caused by the elevator issue during your stay. Your feedback will be shared with our team for future improvements to ensure a more seamless experience for our guests. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Dawn 님, Phoenix

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great but the train at night (twice) that is super long and loud and shakes the whole hotel. Didn’t read any reviews about it before booking but definitely wasn’t prepared for that.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Dawn, We apologize for any inconvenience caused by the nearby train. Your feedback is valuable as we strive to improve our guests' experiences. For any future visits, we recommend reaching out to our team to discuss room options away from the train tracks.

8/10 - 좋아요

Paola

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Paola, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 - 좋아요

Ross

Not completely remodeled Old tub with excess caulking
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Ross, We appreciate your feedback on your recent stay and apologize for any inconvenience caused. Our team constantly strives to improve our facilities based on guest input. Should you have any further concerns, please feel free to reach out to our management team directly. Your comments help us enhance the guest experience for future visitors.

10/10 - 훌륭해요

Steven 님, Willmington

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
All good
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Steven,We appreciate your positive feedback and are delighted to hear you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the near future.

6/10 - 괜찮아요

Andre

가족 여행
별로예요: 직원 및 서비스
Service à la réception très ordinaire
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Andre, We regret to hear that you found the service at our reception to be lacking. Your feedback is valuable, and we will address this with our team to ensure we continue to improve our guest experience. Contact management directly for any further assistance needed.

2/10 - 너무 별로예요

Jayna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Jayna, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly with any further details on how we can improve for the future.

2/10 - 너무 별로예요

Gerard

Never again !
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Gerard,We appreciate your feedback and regret to hear that your recent stay did not meet your expectations. Please feel free to contact our management team to discuss your concerns further and provide specific details so we can address any areas needing improvement. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Haimanot

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like everything
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Haimanot,We are delighted to hear that you enjoyed your stay with us! Your satisfaction is our priority, and we hope to welcome you back soon for another memorable experience.

4/10 - 별로예요

THUYTIEN

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello THUYTIEN, We apologize for falling short of your expectations during your stay. Please feel free to reach out to us directly with any details to help us improve our services. We value your input.

6/10 - 괜찮아요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Train goes right through and sketchy area
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Michael,We apologize for any inconvenience caused by the nearby train tracks. Guest feedback is valuable for us to improve our services. Should you have any further concerns, please contact our management team for assistance.

10/10 - 훌륭해요

KANOA VON

가족 여행
별로예요: 숙박 시설 상태 및 시설
Check in was great. Room smells like dog day care…
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello KANOA VON,We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team will address this matter to ensure a more pleasant experience for our future guests.

6/10 - 괜찮아요

Sandee

좋아요: 청결 상태, 직원 및 서비스
No bath towels in the room and no towel racks or hooks to hang them after using them. Stayed 3 nights and each day card no longer worked and had to return to desk to get it reprogrammed.
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Sandee, We appreciate your feedback and regret any inconvenience you experienced. Please feel free to contact our management team for any further assistance. Thank you for bringing these matters to our attention.

10/10 - 훌륭해요

Nelly 님, Bound Brook

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty hotel
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Nelly,We appreciate your feedback on the aesthetics of our hotel. Your comment is valuable to us as we continue to strive for excellence in our guest experience. Thank you for choosing to stay with us and we hope to welcome you back soon.

10/10 - 훌륭해요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Was on a business trip and stayed here for overnight. Clean and large rooms. Fresh breakfast and clean lobby. Five stars
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Scott,We are delighted to hear that you enjoyed our convenient location and spacious rooms during your recent stay with us. It's fantastic to know that you found our breakfast fresh and our lobby clean. Your five-star rating means a lot to us, and we hope to welcome you back again in the future.

8/10 - 좋아요

John

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello John, We appreciate your recent stay at our hotel! If there's any specific feedback you'd like to share, kindly reach out to us so we can address any concerns you may have had. We value your input and look forward to welcoming you back in the future for an even better experience.

6/10 - 괜찮아요

Dean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property seemed in run-down condition. We had stayed in Country Inns before and this one was not as nice. This hotel serves the area in the summer season as itis adjacent to a theme park. The property is next to a railway crossing, hence we noticed ear plugs provided on the night tables. Some furniture was broken, Bathroom light out and the phone was dead and did not work. Generally not a good experience.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Dean, Thank you for choosing our hotel for your stay. We appreciate your feedback and apologize for any inconvenience you may have experienced. We strive to provide a comfortable and enjoyable stay for all of our guests. We will address the issues you mentioned to ensure a better experience for future guests. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite stay
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Chris,Thank you for sharing your feedback about your recent stay. We appreciate your kind words and glad to hear that you found your stay peaceful. We hope to welcome you back in the future for another enjoyable experience.

8/10 - 좋아요

Pierre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Pierre, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

Victoria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very nice hotel
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 26일
Hello Victoria,Thank you for your kind feedback! We are delighted to hear that you enjoyed your stay with us. We strive to provide a pleasant experience for all our guests. Should you have any further suggestions or comments, please feel free to reach out to us.

2/10 - 너무 별로예요

L

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrível, quarto sujo, camas separadas deixando ferro exposto com possibilidade de causar ferimentos aos hospedes.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 26일
Hello L,Lamentamos saber que sua experiência conosco não foi satisfatória. A limpeza dos quartos é uma prioridade para nós e levaremos seu feedback em consideração para melhorar nossos serviços. Quanto ao problema das camas separadas, pedimos desculpas pelo inconveniente, mas agradecemos a informação, que passaremos para a equipe responsável. Obrigado por compartilhar suas preocupações conosco.

10/10 - 훌륭해요

Khrystyna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in process was very fast and simple. I like this hotel because it was comfortable and quiet
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Khrystyna,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our check-in process efficient and that you enjoyed the comfort and tranquility of our hotel. We strive to provide a seamless and peaceful stay for all our guests. We hope to welcome you back again soon for another relaxing visit.

2/10 - 너무 별로예요

Shay

This hotel has mouse and rats running around freely
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Shay, Thank you for bringing this matter to our attention. The comfort and safety of our guests are our top priorities. Our team has strict pest control measures in place, and we take such reports seriously. We apologize for any inconvenience you may have experienced and encourage you to reach out to our management team directly, so they can address your concerns.