숙박 시설 정면 - 저녁/밤

파운틴 코트 아파트먼츠 - 그로브 이그제큐티브 여행 후기

3.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 155개 이용 후기 중 85개" "
평점 8 - 좋아요. 155개 이용 후기 중 57개" "
평점 6 - 괜찮아요. 155개 이용 후기 중 10개" "
평점 4 - 별로예요. 155개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 155개 이용 후기 중 1개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Edinburgh stay
Very comfortable, clean with kitchen and laundry facilities ; more spacious than a hotel room; good security. We recommend it.
2019년 10월에 2박 숙박함
답변 제공: Fountain Court Team 님, 2019년 10월 21일
Thank you very much for your kind review Richard. It is great that you enjoyed your stay so much that you would recommend us. We certainly look forward to welcoming yourself back at one point, too! Best wishes from Edinburgh, The Fountain Court Team

8/10 - 좋아요

Antony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was nice except the washing machine. It took 3 hours to do one load.
2019년 9월에 2박 숙박함
답변 제공: Fountain Court 님, 2019년 10월 31일
Thank you for taking the time to write us a review Antony, we are delighted to hear that you enjoyed your stay with us. But I am concerned to hear that you experienced issues with the washing machine. I have spoken to our Maintenance Manager who will be working with the team on this issue. I hope that you would choose to stay with Fountain Court again in the future. Best wishes from the Fountain Court Team.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great accommodation
Really nice accomodation and good value for the area. The whole process from booking to leaving was easy. Will go back. Highly recommend
2019년 9월에 1박 숙박함
답변 제공: Fountain Court Team 님, 2019년 10월 17일
It sounds like you had a lovely stay with us David, thank you for taking the time to tell us about it. If you are ever planning another city break then keep us in mind, you are always welcome. Best wishes from the Fountain Court Team.

8/10 - 좋아요

Ingemar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Fountain Court Team 님, 2019년 10월 17일
Thank you for taking the time to write us a review Ingemar, we are delighted to hear that you enjoyed your stay with us. I hope that you would choose to stay with Fountain Court again in the future. Best wishes from the Fountain Court Team.

10/10 - 훌륭해요

Mhairi

2019년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Very helpful checkin staff. Good amenities
2019년 9월에 4박 숙박함
답변 제공: Fountain Court Team 님, 2019년 10월 17일
We really appreciate you taking the time to write us a review, thank you. Please know that you are always welcome for another stay again in the future. Best wishes from the Fountain Court Team.

8/10 - 좋아요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Fountain Court Team 님, 2019년 9월 9일
Dear Kevin, Thank you for your positive review and we hope to see you again at Fountain Court. Kind regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely clean property however 10:30 checkout is a little bit stingy!
2019년 8월에 1박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 9월 3일
I am so pleased to hear that you enjoyed your stay with us! Next time you are planning a visit to Edinburgh get in touch with us and we will see what we can do about a complimentary late check out.

8/10 - 좋아요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good location
Great location. Secure parking. Only issue was no soundproofing and neighbouring apartment guests were loud till late. Would stay again but not on ground floor.
2019년 7월에 3박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 8월 6일
I am so pleased to hear that our location suited your stay Wendy, thank you for taking the time to write us a review. I hope that despite the issues with noisy neighbours we will be able to welcome you back to Edinburgh; you are always welcome here.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great :)
Me and my boyfriend had a great stay at the apartments
2019년 7월에 7박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 7월 30일
I am so pleased to hear that you and your boyfriend enjoyed your stay with us! Thank you for your review, we hope to see you both again in the future.

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for families
Nice apartment, perfect for a family with young kids like ours. A quick trip to Tesco makes dinner at the apartment easy and affordable. Staff was welcoming and the location was close enough to the center to walk... but cleaner and quieter than the old town centre. Only complaint was no onsite breakfast... but no big deal.
2019년 6월에 2박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 7월 5일
Our apartments really are great for families Benjamin thanks to their home-from-home feeling. Thank you for taking the time to write us a review, I am pleased to hear that you enjoyed your stay with us.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Read that it was a studio apartment so didn't expect much, but it was surprisingly sizeable and was as furnished as my flat. Usually you need to pay a deposit via the card you used to pay. I paid with my credit card which I didn't know the PIN for. Fortunately, apparently if you book through Expedia, you can use any card.
2019년 6월에 1박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 7월 2일
I am so pleased to hear that we smashed your expectations, thank you for your review! Our Studio Apartments are as spacious as our 1-bedroom apartments and still feature fully-fitted kitchens and living areas and I am delighted to know that you enjoyed this. I hope that you would choose to stay with us again; you are always welcome.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 7월 2일
Pleased to hear that you enjoyed your stay! Thank you.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dogs welcome
Attending AlzScot events with my Dementia Community Dog. Staff very welcoming and had a dog bed and bowl in the flat for him.
2019년 6월에 1박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 6월 11일
I am so pleased that you both chose to stay with us while attending AlzScot events Kathleen. I hope that you both had an enjoyable time and would choose to stay with us again in the future; we would love to welcome you back.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Net en ruim en het appartement werd dagelijks schoongemaakt.
2019년 4월에 4박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 5월 28일
Ons huishoudteam werkt er hard aan om onze appartementen netjes te houden en zij zullen blij zijn om te horen dat u hun werk waardeert! Bedankt dat je de tijd hebt genomen om ons een recensie te schrijven. We hopen je weer te zien.

10/10 - 훌륭해요

Laurent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 5월 14일
Thank so you much Laurent!

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 2박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 5월 14일
Thank you for your review!

8/10 - 좋아요

Reena 님, Houston, Tx

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and spacious. The only issue we had was with the washing machine that didn't work properly and we only knew once we had a wet load of laundry in. Otherwise the place was great and loved having 2 bathrooms and 2 bedrooms.
2019년 4월에 3박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 5월 7일
Thank you for your review Reena, I am pleased to hear that you enjoyed your time with us overall but regret to hear that your washing machine was not working during your stay. Please accept our sincerest apologies for this - I have asked our maintenance team to ensure that this is no longer an issue. We hope that despite this you would choose to stay with us again in the future.

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 4월 30일
Thank you so much Ruth, you are always welcome here.

8/10 - 좋아요

Mahesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Receptionist was really bad. Not friendly at all. Apartment was great. Very spacious. There is a luggage storage, however you have to store it yourself. Housekeeping not great - Made beds, but did not take out trash. I would stay at the property prolly not at this one given its distance from the city center
2019년 4월에 2박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 4월 30일
Thank you for your review Mahesh, I am pleased to hear that you liked your apartment and appreciated the extra space compared to other accommodation options. I am concerned however to hear that our receptionist came across as unfriendly. Please accept our sincerest apologies for this. Our reception team work hard to create a welcoming atmosphere but I regret that this was not reflected in your experience. I have reported this to the Reception Manager. Our Royal Garden apartments are more central than these apartments and may be more to your liking if you are ever looking to return to Edinburgh.

8/10 - 좋아요

MikeD 님, Scotland

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've stayed in several of these apartments over the years and they have always been good experiences. The apartments are well appointed, lavish even, quiet, warm and very comfortable. Even the studios are quite roomy. The location is pretty handy with Haymarket only five minutes walk away and Princes Street only ten. I'd be happy to return after keeping an eye on pricing across various outlets. The rates vary quite considerably.
2019년 3월에 3박 숙박함
답변 제공: Steven, Digital Marketing Manager. 님, 2019년 4월 30일
Thank you MikeD, I am so pleased to read that you have enjoyed another stay with us. If our rate is a concern then please get in touch with us and we will be happy to advise you on the best rates and match where possible. We hope to welcome you back to Edinburgh again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 3박 숙박함
답변 제공: Fountain Court Apartments 님, 2019년 3월 5일
Thank you, we are glad you enjoyed your stay.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Quiet. Had good places to eat nearby.
2019년 2월에 5박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 2월 26일
Thank you for your kind review, I'm pleased to hear that you enjoyed a quiet stay with us. There are a lot of great restaurants and cafes near us, some of which even offer our guests discounts! Hopefully you could take advantage of these.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 2월에 2박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 4월 2일
Thank you for your review, very happy to hear you enjoyed your stay with us.

10/10 - 훌륭해요

실제 이용하신 고객

2018년 12월에 4박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2019년 1월 4일
Thank you for taking the time to leave us a review!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alles perfekt,sogar Kaffee und Zucker waren da. Alles blitz und sauber geputzt. Kein Problem beim Kaution zurückgeben,obwohl der Gegenbeleg von uns nicht mehr gefunden werden konnte. Sehr freundlich bei Empfehlung für Essen , Trinken und Frühstückmöglichkeiten.
2018년 12월에 3박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2018년 12월 23일
Vielen Dank für Ihre Bewertung, wir schätzen es sehr. Wenn Sie einmal nach Edinburgh zurückkehren möchten, denken Sie bitte daran, wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception staff very polite and helpful. Spacious apartment nice to have amenities to make own food. Bed a little small but short stay. Good distance from everything
2018년 11월에 2박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2018년 12월 7일
Thank you for your kind review, I am pleased to hear that our Grove Executive apartments suited your short stay. If you are ever planning another trip for Edinburgh please keep us in mind, we would love to welcome you back.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 4박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2018년 10월 30일
Thank you so much, we really appreciate it!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A well presented & furnished self catering apartment with excellent bathroom and kitchen facilities
2018년 10월에 1박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2018년 10월 30일
Lovely to hear from you and thank you for the review! Keep us in mind for any future trips that you are planning.

10/10 - 훌륭해요

Irene 님, Kintore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 3박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2018년 10월 23일
Thanks Irene, we appreciate it!

10/10 - 훌륭해요

shirlandal 님, Somerset

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious, quiet, fully equipped apartment.
A very comfortable stay. Two double bedrooms, two bathrooms, lounge/dining area/kitchen - all very clean and modern. Tea/coffee/sugar/milk cartons were available. 'White' goods/fully equipped kitchen was a real bonus. Televisions in lounge area & both bedrooms with fully integrated sound system throughout. Reception staff were polite & helpful - 24 hours.
2018년 8월에 4박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2018년 8월 28일
It's great to hear from you Shirlandal, thank you for the lovely review. You are always welcome to return for another stay at our Grove Executive apartments in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Properly suited for 2 adults and 2 children, well equipped with washing machine and dish washer.
2018년 8월에 5박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2018년 8월 14일
It's great to hear that you and your family enjoyed your stay with us as well as the facilities that we provide. You are always welcome if you're planning another trip to Edinburgh.

10/10 - 훌륭해요

Melissa 님, Utah

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We chose this property sight unseen and I was really worried. However, we were thrilled with the property. It was clean and modern. For the price of one hotel room we were able to get two apartments that could’ve slept 10 together. Our units were in the same building as check-in and within walking distance to the castle and sights we wanted to see. The neighborhood was safe and quiet. The kitchen had all we needed and the beds were comfortable crisp and clean.
2018년 7월에 3박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2018년 8월 7일
Thank you for your kind review Melissa! We are delighted to hear that you enjoyed your stay. We would be thrilled to welcome you back to Edinburgh in the future for another citybreak. Best wishes, Steven, Digital Marketing Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff are extremely rude
Had an emergency and had to go back to England...the staff members said “how do you have an emergency when your booking was made 5 minutes ago”...I was shocked when i heard her say this ..never staying here again
2018년 7월에 2박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2018년 7월 31일
I can only apologise for your negative experience, our staff are usually friendly and understanding - this is not up to our usual high standards at all. I have spoken to our Reception Manager who will be investigating the member of staff involved. Again, my sincere apologies. Best wishes, Steven, Digital Marketing Manager.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious practical apartments
Have stayed at fountain court apartments a few times. They are great. Everything there you need. Clean comfortable and not too far to walk. Only negative we had was that they could only give us one key for the room as the previous guests had lost one. We expressed how unsafe we felt that anyone could let themselves in. We questioned the receptionist who said they had 8 apartment blocks in various locations in Edinburgh and they’d have to try every room 424 to find the right one!!!! We weren’t convinced so she brought the manager out who said they’d changed the locks that day but if that was the case why was there still only one key which wasn’t a new key!! And if locks were changed why would they only supply one key. Also why didn’t the receptionist say that!! We were skeptical and felt a little exposed and worried about our belongings. All was ok thankfully but we did worry.
2018년 6월에 2박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2018년 7월 5일
Thank you for taking the time to write us a review, I'm glad to hear that overall you enjoyed your stay! I regret to hear that you were missing a room key and I completely understand that this would make you feel unsafe. I will personally investigate this matter and speak to the staff members involved on your behalf to ensure that more care is taken with guest security in the future. I am sure that our team would not have put you into an apartment if you were in danger, but this should have been clearly explained. If you choose to stay with us again in the future (and we would love to have you back!) please remind us of this incident while you are booking through Expedia and we will ensure that you are taken care of. Best wishes, Steven, Digital Marketing Manager.

10/10 - 훌륭해요

Gian Agostino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Soggiorno ad Edimburgo in Service Apartment
E' andato tutto molto bene. Apaprtamento spazioso. Camere pulite. Due bagni. Portiere 24 h al giorno. Convenzione (-20% con ristorante poco lontano). Parcheggio interno (a pagamento 12GBP al giorno). Zona central (Edimburgo e' abbastanza piccola). La scelta ha soddisfatto in pieno le aspettative.
2018년 6월에 1박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2018년 6월 21일
Grazie per averci parlato del tuo soggiorno e anche per averci scelto! Siamo lieti che abbiamo soddisfatto tutte le vostre aspettative e che siete stati in grado di approfittare dei nostri sconti locali mentre soggiornate con noi. Sei sempre il benvenuto per stare di nuovo con noi. I migliori auguri, Steven, Digital Marketing Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Edinburgh oasis
We loved our apartment. My husband and I were here for an anniversary trip and this apartment was perfect for everything we needed. It comes with all the bells and whistles one would need like a washer/dryer combo, dishwasher, and etc. I highly recommend them to everyone. It was cute and clean and perfect. The staff was also kind and friendly.
2018년 5월에 1박 숙박함
답변 제공: Steven, Digital Marketing Manager 님, 2018년 5월 8일
Thank you for your kind review, we are delighted that you were able to have a fantastic anniversary and we're even more delighted that we could be a part of it! We would love to welcome you back to Edinburgh in the future - perhaps for a future anniversary? Best wishes, Steven, Digital Marketing Manager

4/10 - 별로예요

Shani

좋아요: 직원 및 서비스
Ok apartment but would not come back!
The property was underwhelming. Carpet was old and smelly and shower smelled of pee which was disappointing. The place was centrally located which was easy but I would not stay here again and pay more to be closer to the main train station.
2018년 2월에 2박 숙박함
답변 제공: Susann, Digital Marketing Manager 님, 2018년 2월 13일
Thank you for your review. It is great that you found our apartments centrally located. We regret to read that the cleanliness of the apartment was not up to our usual high standards. We were not aware of these complaints and would have resolved them immediately. We take this very seriously and the Housekeeping Manager has assured me that this is not a regular occurrence. Please accept our sincerest apologies! Best wishes from the Fountain Court Team!

8/10 - 좋아요

Fabrice

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Great place to stay
Nice appartment, well equiped Didn't find how to adjust the temperature so I was a little bit cold. 15-20 min walking to downtown
2017년 12월에 2박 숙박함
답변 제공: Susann, Digital Marketing Manager 님, 2018년 2월 6일
Thank you for your kind feedback. We are glad that you generally enjoyed your stay and hope to welcome you back soon. The heating can indeed be adjusted and Reception is on-site 24h to help with any questions. Best wishes from the Fountain Court Team!

10/10 - 훌륭해요

Wendy 님, Taiwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Good!Large space! There is near Tesco, it's very convenient !I love the kitchen !price is worth . Good!Large space! There is near Tesco, it's very convenient !I love the kitchen !price is worth .
2017년 12월에 4박 숙박함
답변 제공: Susann, Digital Marketing Manager 님, 2018년 1월 3일
Thank you for your positive feedback. It is great that you enjoyed your stay with us and we hope to welcome you back on your next visit to Edinburgh. Best wishes from the Fountain Court Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 1박 숙박함
답변 제공: Stephen 님, 2018년 1월 3일
Thank you very much for rating our apartments with 5 stars. We take great pride in providing high-quality accommodation and are glad that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Edinburgh. Best wishes from the Fountain Court Team!

10/10 - 훌륭해요

Jenifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spasious
Two bedroom,two bath apartment very spacious and perfect for our family -- visiting daughter studying abroad. Kitchen and laundry. Staff very friendly and helpful. Very clean and updated. Near Tesco/grocery. Short walk to restaurants. Walk to town or easy bus service. Highly recommend!
2017년 11월에 4박 숙박함
답변 제공: Stephen 님, 2017년 11월 30일
Thank you so much for taking the time to review our apartments. We really appreciate it and are delighted that you and your family enjoyed your stay with us. We hope to welcome you back on your next visit to Edinburgh.

6/10 - 괜찮아요

Kristina

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ofräsch heltäckningsmatta
Har bott här flera gånger men denna gång blev jag besviken på renheten. Heltäckningsmattan smutsig och rent ofräsch och dessutom dåligt dammsugen. Hittade både nån matrest och en skruv på golvet. Hoppas skicket är bättre till nästa gång jag nu har bokat, den 3 december.
2017년 10월에 4박 숙박함

8/10 - 좋아요

Gijs 님, Amsterdam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
15 minuten lopen van oude binnenstad.
Ook maar 20 minuten wandelen naar leuke wijk brontsfield.
2017년 10월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 4박 숙박함

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All good..........
2017년 10월에 3박 숙박함

8/10 - 좋아요

Lorinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 1박 숙박함

6/10 - 괜찮아요

paul 님, somerset

좋아요: 직원 및 서비스
First time stay
We have never considered staying in serviced apartments before always booking into hotels so this was a step into the unknown. As we where travelling the country by car a key requirement was secure car parking and clothes washing facilities too. So we booked one of the apartments from this company initially in another building but where moved as a free upgrade to the EQ2 site. We arrived a little earlier then the stated three pm and so our room was not ready for us but the staff where happy for us to park the car in the underground car park whilst we went for walk. Once we had done the paperwork and paid the full amount for our stay on check in. The receptionist also took a further authorisation from my credit card to allow them to charge me if there where any further costs I.e lost keys, extra cleaning or damage to the room. Not that happy about this! When we got up to the apartment (lift from the underground car park to the floors which is great when you have a lot of luggage) we where pleasantly surprised at the size and style of the apartment, it was very nice but there were some lights which did not work but these where sorted by the maintenance man within the hour. On the first night we did have an issue with the apartment below us playing very loud music but again this was dealt with by the receptionist once I had contacted her. Unfortunately the washer/dryer did not work properly so this very disappointing as this was part of the reason we booked an apartment.
2017년 9월에 2박 숙박함
답변 제공: Susann, Digital Marketing Manager 님, 2017년 10월 10일
Thank you for your comprehensive feedback. It is great that you found our staff friendly and helpful and our apartments well-equipped and conveniently located. However, we regret to read that you were not fully satisfied with the maintenance of the apartment and will bring that to the attention of the Facilities Manager, as this does not reflect our usual standards. Regarding noise, we do not offer student accommodation and do encourage all guests to keep noise down. Best wishes from the Fountain Court Team!

10/10 - 훌륭해요

Ilkka 님, Finland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and lots of room
Stay 3 nights at the Grove executive. Room was as described, clean, 2 tv:s and full kitchen and washer. 10 minute walk to anywhere.
2017년 9월에 3박 숙박함
답변 제공: Susann, DIgital Marketing Manager 님, 2017년 10월 10일
Thank you very much for rating our apartments with 5 stars. We take great pride in providing high-quality accommodation and are glad that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Edinburgh. Best wishes from the Fountain Court Team!