숙박 시설 정면

베이몬트 바이 윈덤 플래그스태프 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 플래그스태프
2005 S Milton Rd, Flagstaff, AZ

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 2063개 이용 후기 중 810개" "
평점 8 - 좋아요. 2063개 이용 후기 중 592개" "
평점 6 - 괜찮아요. 2063개 이용 후기 중 330개" "
평점 4 - 별로예요. 2063개 이용 후기 중 209개" "
평점 2 - 너무 별로예요. 2063개 이용 후기 중 122개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Jaegoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall good
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 27일
Hi Jaegoo,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

8/10 - 좋아요

jiho

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
아침 종류가 많아서 좋아요
2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2023년 3월 31일
Hello jiho,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 - 좋아요

Bae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
가성비 좋은 모텔. 객실이 청결하고 주변이 조용하며 주위에 음식점도 많아 편리한 곳.
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 2일
Hello Bae, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. Please do consider us again on your next visit to the area.

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Roger,We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please do not hesitate to reach out to us. We value your input and strive to provide an excellent experience for all our guests.

10/10 - 훌륭해요

Garrett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hot tub is fantastic!!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Garrett,We are delighted to hear that you enjoyed our hot tub during your stay. Thank you for sharing your positive feedback with us! Your comfort and relaxation are our top priorities. We hope you had a restful and rejuvenating experience overall.

8/10 - 좋아요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place for braking up our long drive to Phienix
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Tracy,We are happy to hear that you found our hotel to be a convenient stop during your journey to Phoenix. Should you find yourself in the area again, we would love to welcome you back as our guest. Thank you for sharing your feedback with us.

6/10 - 괜찮아요

Steve

가족 여행
needs some upgrades
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Steve, We appreciate your feedback regarding our hotel. Continuous improvements are part of our commitment to enhancing guest experiences. If you have any further suggestions, please feel free to reach out to our management team for consideration.

6/10 - 괜찮아요

Elton

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
They were renovating near the lobby area and drywall dust was everywhere, including on the entry floor and couch. Not a good first impression.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Elton, We apologize for any inconvenience caused by the renovation work near the lobby area. Your feedback is valuable as we strive to improve our guests' experience. We recommend reaching out to management directly for any further assistance regarding your recent stay.

6/10 - 괜찮아요

Brigid

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This property is in major need of a revamp to the common areas. Lots of wear and tear on the walls, floors, and elevator.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Brigid,We appreciate your feedback and will share your observations with our management team for their review. Your comments help us strive for better guest experiences in the future.

6/10 - 괜찮아요

Ronald 님, Huntsville

가족 여행
좋아요: 직원 및 서비스
It was OK. Property is dated but appears to have undergone some renovations and the lobby/breakfast area were undergoing some type of renovation although nothing was done during the five days that we were there. Breakfast was appeared somewhat unappealing and we did not take advantage of it but the coffee was very good. Staff and housekeeping personal are very nice. Good location and easy access to the highways and downtown. Coco restaurant next door is good. Denny's, Jersey Mike's and other eateries right across the street as well as gas & convenience stores. Overall an OK place to stay but maybe not for an extended period.
2024년 4월에 5박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Ronald,We appreciate your detailed feedback on your recent stay with us. Our team is thrilled you enjoyed our convenient location, nearby dining options, and friendly staff. We apologize for any inconvenience caused by ongoing renovations, and we thank you for your understanding. Your comments on breakfast will be shared with our team for further improvement. We hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Wayne 님, victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The location is excellent, the front desk staff very helpful but the property is under renovation which should have been mentioned to advice customers. I wold stay agin, preferably when all work has been completed
2024년 4월에 1박 숙박함
답변 제공: Nate 님, 2024년 4월 11일
Thank you for the great review we hope you enjoyed your stay.

10/10 - 훌륭해요

Joyce

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Nate 님, 2024년 4월 11일
Thank you for the positive rating and we are glad you enjoyed your stay with us.

4/10 - 별로예요

Roger

가족 여행
Hotel needed updating extremely bad. Carpets were dirty and walls needed painting. Just an old hotel.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Roger, We appreciate your feedback and regret to hear your expectations were not met. Guest reviews are essential for us to improve our services continually. We suggest contacting our management team for further assistance with your concerns. Thank you for bringing this to our attention.

8/10 - 좋아요

Kim

좋아요: 직원 및 서비스
Under construction
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Kim, We apologize for any inconvenience caused by our ongoing improvements. We appreciate your understanding and hope you will consider staying with us again in the future.

10/10 - 훌륭해요

Leonarda 님, Tulare

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and safe
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Leonarda,We are pleased to hear that you found our hotel clean and safe during your stay. Your comfort and well-being are our top priorities. Should you have any further feedback or need assistance, please don't hesitate to reach out to our management team. Your satisfaction is important to us.

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Convenient to freeway, NAU and Lowell Observatory
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Mark,We appreciate you acknowledging the convenient location near the freeway, NAU, and Lowell Observatory. We strive to offer a prime location for our guests' convenience. Your feedback is valued as we continue to enhance our guests' experiences. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything as it should be
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Gregory,We appreciate your feedback and are delighted to hear that everything met your expectations during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon for another enjoyable experience at our hotel.

10/10 - 훌륭해요

Ania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Ania,We are thrilled to hear that you enjoyed your stay with us! If you have any suggestions or concerns, please feel free to reach out to us directly so we can address them. Hope to welcome you back soon!

10/10 - 훌륭해요

VARGHESE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good staff, very welcoming front desk
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello VARGHESE,We are pleased to hear that you found our staff welcoming during your stay. We strive to provide exceptional service to all our guests. If you have any further feedback or require assistance, please don't hesitate to reach out to us.

8/10 - 좋아요

Philip

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Philip, We appreciate you choosing our hotel for your stay! If you have any further comments or suggestions, please don't hesitate to contact us directly. We hope to welcome you back soon for another enjoyable experience!

6/10 - 괜찮아요

Melissa

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Melissa,We regret to hear that your experience did not meet expectations. Please reach out to us with any feedback you may have from your stay. We hope to have the opportunity to welcome you back and improve upon your last visit.

2/10 - 너무 별로예요

Amy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Amy, We're sorry to hear that your stay didn't meet your expectations. Please reach out to us directly so we can address any concerns you may have. We value your feedback and strive for all guests to have a positive experience with us.

4/10 - 별로예요

Scott

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The good: the bed was comfortable and the towels were soft. The bad: staff wasn't friendly, but they weren't rude either... so 50/50 on that. The room still had previous guest's food in the fridge, hair in the shower, and coffee pod in the coffee maker. The property is in bad need of a facelift but is getting a bad facelift instead. Quite unfortunate but it appears as if the hotel is destined for a landfill in the next few years. Previous stays in the past decade were great, so it's sad to see the place so run down. I will stay elsewhere on my next trip to Flagstaff.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Scott, We appreciate your feedback on your recent stay and are pleased to hear you found the bed comfortable and towels soft. We apologize for any inconvenience caused and will address your concerns with the team. Should you choose to visit Flagstaff again, we suggest reaching out to our management team directly for a more personalized experience.

8/10 - 좋아요

Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wold like to see new bed are bit hard had restless night. Everything else good oh the bath roon need a mat in tub its slippery
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Patricia, Thank you for sharing your feedback with us. We appreciate your compliments on the overall experience. Your comments regarding the bed comfort and bathroom safety have been duly noted for future enhancements. We strive to continually improve our guests' stay.

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Gary, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 - 좋아요

Kathleen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I hope thst when the remodeling is complete that the minor inconveniences I experienced will be eliminated. If
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Kathleen,We appreciate your feedback and hope the improvements enhance your future stay. Please feel free to reach out to our management team directly for any further assistance.

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Rooms are small specially the bathroom but clean. Breakfast is okay. There is only 1 elevator and quite far from our room. The on going construction makes space so very limited in the entire hotel. Parking lot seems sketchy.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Mary, Thank you for your feedback. We appreciate your comments on the cleanliness of our rooms and the quality of our breakfast. Rest assured, we will take note of your other observations to continue improving our guests' experience.

6/10 - 괜찮아요

Gary

좋아요: 청결 상태
Person above my room stomped around til 2 in the morning. Went to office to complain and the kid in office who barely spoke English probably didn’t do anything.I asked to be moved to another room and he said they had rooms on top floor available but then said they were for guests who weren’t there yet. That sounds peculiar.Rude people talking loudly outside room at midnight.I ask them,”are you having a party” and they quite down.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Gary, I apologize for the disturbances you experienced during your stay with us. We encourage guests to reach out to our front desk or security team directly for noise-related concerns. Your feedback will be shared with our staff for improvement. Guest comfort is our priority, and we aim to address noise concerns promptly.

10/10 - 훌륭해요

alberto martinez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello alberto martinez,Thank you for sharing your feedback with us. We appreciate your comments and will address them accordingly to enhance our services for future guests. Please feel free to reach out to our management team for further assistance. We hope to welcome you back for an improved experience.

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had everything we needed and bed was very comfortable
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Maria,We're delighted to hear that you found our hotel accommodating and enjoyed a comfortable bed during your stay. Your satisfaction is our top priority, and we appreciate your feedback. Should you have any future needs or concerns, please don't hesitate to reach out to us directly.

8/10 - 좋아요

Lee

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It’s a room. It’s clean. Upgrades look done by someone not a professional. Otherwise it’s dated and an ok stay no frills.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Lee,We appreciate your feedback on the cleanliness of your room. Our team works hard to provide a comfortable stay for our guests. If you have any further comments or concerns, please feel free to contact our management team directly for assistance.

10/10 - 훌륭해요

Jackie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Didn't like the keyed elevator, very inconvenient
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Jackie,We appreciate your feedback regarding the hotel's keyed elevator. Your comments will be shared with the management team for their review and consideration. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Chance

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was clean, easy, and as-advertised. We were on the second floor and had some awesome Ponderosa Pine trees outside the window. A raven talked to us. The desk clerk was helpful and friendly, as were the breakfast food prep people. The breakfast was abundant and good. I liked the sausages and orange juice which was cold and so strong I had to add water. It was still snowing in late March so obviously the pool was closed, although we did see a guy in the hot tub. It's easy to find on the main street into town from the south, and there are many options for food nearby. It's also easy to get into town (downtown) from here. The tv worked well and the Arizona CW channel played Family Feud and Young Sheldon. There were other channels featuring sports pieces about college basketball and the Arizona Diamondbacks, who were getting ready to start their season in a few days. Overall we had a great time. Partly because our previous hotel in Phoenix was so terrible. Anyways I would come back here again without even looking at other options, the next time I am in Flagstaff.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Chance, We appreciate your detailed feedback and are delighted to hear about the enjoyable aspects of your stay, including the pleasant views and helpful staff members. Despite the weather limitations, we're glad you were able to make the most of your experience. Your loyalty is valued, and we look forward to welcoming you back on your next visit to Flagstaff.

10/10 - 훌륭해요

David 님, Roma

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at check in and check out were professional and courteous. Thank you.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello David,We are delighted to hear that you had a positive experience with our staff during your check-in and check-out. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

4/10 - 별로예요

Advait

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Advait,We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any concerns you may have had.

8/10 - 좋아요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was horrible. The mattress had a dip in the middle, not comfortable to sleep
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Mary,We apologize that the bed did not meet your expectations. We appreciate your feedback and will share it with our team for improvement. If you have any further concerns, please do not hesitate to reach out to management directly.

10/10 - 훌륭해요

Sergio Ricardo Medrano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Es el segundo año que lo visito y es muy cómodo, lo remodelaron este año y está mucho más cómodo pero en general me paracio muy cómodo
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Sergio Ricardo Medrano,Agradecemos su lealtad y valoramos su opinión positiva sobre la comodidad de nuestras instalaciones tras la remodelación. Esperamos poder darle la bienvenida nuevamente en el futuro para que siga disfrutando de nuestra comodidad renovada.

10/10 - 훌륭해요

John

Excellent
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello John,We are pleased to hear you enjoyed your stay with us. Providing a top-notch experience for our guests is our priority. Your feedback is truly appreciated. We hope to welcome you back soon for another wonderful stay!

8/10 - 좋아요

Julio

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was nice.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Julio,We are pleased to hear that you found our staff to be friendly during your stay. Your feedback is valuable to us as we continuously strive to provide excellent service to all our guests. Should you have any further comments or concerns, please don't hesitate to reach out to our management team.

10/10 - 훌륭해요

Marlyn

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Marlyn,We are thrilled to hear that you had a wonderful experience during your stay with us! We strive to provide exceptional service to all our guests and we are thrilled that we met your expectations. If you ever plan a return visit, we would be honored to welcome you back.

2/10 - 너무 별로예요

Rod

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel should be condemned.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Rod, We value all feedback and take it seriously to ensure the best experience for our guests. If you have any other concerns, kindly reach out to our management team directly for further assistance.

4/10 - 별로예요

Naren

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property has mold in it. I didn’t like to stay at the property.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Naren,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take all guest concerns seriously and will address the issue mentioned accordingly. Your comfort and safety are our top priorities, and we hope you'll consider staying with us again in the future.

4/10 - 별로예요

Tom

가족 여행
별로예요: 편의 시설/서비스
Water leak in the bathroom. Manager did nothing and refused to give me his business card so I could elevate. Checked out a day early. Someone needs to refund the next nights stay.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Tom,We're sorry to hear about your experience. The hotel values guest feedback, please reach out to management directly for further assistance with any remaining concerns or requests for escalation. Thank you for bringing this to our attention.

8/10 - 좋아요

Ronald 님, Perth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Ronald,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

10/10 - 훌륭해요

Leroy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok place to stay
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Leroy,Thank you for staying with us. We appreciate your feedback and hope you had an overall enjoyable stay. If there are any specific details you'd like to share about your experience, feel free to reach out to our management team for further assistance. Safe travels!

4/10 - 별로예요

Bradley

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place is terrible. Cheap but not worth it. Room was tiny and bathroom was a deathtrap. couldn't shut the bathroom door. Staff was over worked with long line waiting to check in at 5:30. Kid was doing his best but why no help? Crap everywhere from what it looks like a remodel? Trash littered around property. Avoid!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Bradley, We appreciate you sharing your feedback with us. Our team works hard to ensure a positive experience for all guests. We encourage you to reach out to our management team directly to address your concerns and provide further details for improvement. Thank you for choosing to stay with us.

2/10 - 너무 별로예요

Stephen

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
The room key doesn't function properly and I am standing in a long line with many guests. I have been standing waiting for a resolution to my room key issue. This place is the absolute worst.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Stephen, We apologize for the inconvenience you experienced with the room key and the wait. Your feedback is valuable and will be shared with our team for further improvement. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Sol 님, Anaheim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Highly recommended
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Sol,We are delighted to hear that you would highly recommend our hotel. Your recommendation means the world to us, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Ning

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 3월 12일
Hello Ning,We are glad to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back soon.

10/10 - 훌륭해요

Rose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Rose,We are thrilled to hear that you had a wonderful stay with us! If you have any further feedback to share, please do not hesitate to contact us. We look forward to welcoming you back soon!