객실 내 금고, 방음 설비, 무료 유아용 침대, 무료 WiFi

호텔 베르사유 여행 후기

1 out of 5
호텔 베르사유
Corso D'Italia 92, Rome, RM

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 176개 이용 후기 중 40개" "
평점 8 - 좋아요. 176개 이용 후기 중 84개" "
평점 6 - 괜찮아요. 176개 이용 후기 중 33개" "
평점 4 - 별로예요. 176개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 176개 이용 후기 중 7개" "

8.2/10

청결 상태

7.8/10

직원 및 서비스

5.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's inconvenient.
There is no Wi-Fi on the fifth floor.The blanket is dirty. It's very noisy. On the last day, only hot water comes out
답변 제공: Roberto - Owner 님, 2018년 6월 29일
Thank you for choosing Hotel Versailles. Normally when an inconvenience happen, and this can happen some times, it's good to inform the hotel reception! We never have any complain about wi-fi connection which is assured by a fiber connection. About the blanket we are sorry we ahve already checked all blankets and, as usual every two months, sent all them to laundry. Averything happened to you :-) !! It's at least strange that you had only hot whater as well as the idraulic piping system is the same like in all civilized countries and also in this case you should have informed the hotel reception... We apologise for all this and suggest, once more, to contact the Reception, all Hotel Versailles staff is trained to solve any problem. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 12월 9일
Thank you for you kind evaluation and we hope to see you again in Rome!

2/10 - 너무 별로예요

Derek 님, Australia

별로예요: 청결 상태, 직원 및 서비스
Is the worst place I’ve ever stayed . No aircon , dog lives in hotel barking at night , just disgusting
2019년 7월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Below our expectations (from the pictures)
Bad check-in process, good location; medium-to-bad accomodations. When we arrived, there was no one in the reception and we had no way of contacting them (there was a sign saying they were in the 5th floor, but no one was there also). We had to wait for a while and when someone finally came there was no appology whatsoever, and the check in process took way too long (despite the fact that we explained we were in a hurry). The room was much smaller and worse than in the pictures and had a weird smell that stayed with our clothes and bags when we left. One of the spring mattresses, as well as the table, were in a bad shape. The bathroom was ok, but the shower curtain had a very strong mold smell, which was even more activated when we showered. Wi-fi was not stable. For a quick an "economic" stay maybe this is an option, but we would not recommend. This is our experience, which doesn't mean they don't have the type of rooms and accomodations shown in the provided pictures.
2019년 9월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Unfreundliches und uneinsichtiges Personal. Bei unserer Ankunft war der Besitzer des "Hotels" nicht aufzufinden, weshalb wir von einer überforderten und dadurch gestressten Arbeitskraft empfangen wurden. Auch im weiteren Verlauf des Aufenthalts stellte sich heraus, dass das Hotel Versailles nicht den typischen Anforderungen eines Hotels entspricht. So kamen wir eines Abends ins "Hotel" und wurden von einem anschlagenden Hund überrascht, welcher auf unsere Rückfrage hin lediglich hinter ein kleines Törchen der sogenannten Rezeption (lediglich ein Tisch) gesperrt wurde. Es stellte sich heraus, dass dies der Hund des Besitzers war und jederzeit frei im "Hotel" rumlaufen konnte. Wir entschieden uns also nach einer, aufgrund der TV Geräusche, unruhigen Nacht, das Hotel am nächsten Morgen zu verlassen. Auch hier war jedoch keinerlei Personal aufzufinden.
2019년 8월에 4박 숙박함

8/10 - 좋아요

Nicolas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 4박 숙박함

8/10 - 좋아요

Kelley

좋아요: 청결 상태, 직원 및 서비스
Cheap, convenient, and safe.
Hotel Versailles is a simple small hotel in a super convenient location- close access to bus stops, banks, grocery store, and restaurants. The first night we checked in we were assigned to a room on the 5th floor (the hotel is on the 1st & 5th floors), but told they didn't have hot water; the next morning we were moved to a room on the 1st floor with hot water...it was inconvenient, but not a deal breaker. We couldn't get our AC to work- again, inconvenient but not dire, so we kept the giant window open instead, making the temperature nice, but loud as we faced a busy street and Rome is active at ALL hours! It would have been nice for more modern bedding, and additional pillows, but we had a mini-fridge in the room and that was really helpful for keeping breakfast food and wine. Is Hotel Versailles super modern? No. But the price was great, location perfect, and the owner/manager was extremely helpful with recommendations, directions, and suggestions (we asked questions daily). I wasn't expecting a glamorous hotel, I wanted cheap, convenient, and safe, and that's exactly what I got. I would totally stay here again, and suggest you do the same.
2019년 6월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Camera pulita nei dettagli, con mobili moderni. Ambiente ben climatizzato. Peccato per la caldaia dell’acqua calda rotta il giorno della nostra visita.
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

Sophia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing.
Amazing. Friendly. In centre. 10/10 stars
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

Sophia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing place
They were super friendly and kind. Amazing place to stay right in corner of the St Fiore Basilica. You don’t have to walk to much to reach Ufizzi Gallery and Pitti Palace.
2019년 5월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
era vicino al luogo dove dovevo andare , la reception praticamente inesistente, mancava acqua calda Ero al quinto piano e chiudendo la persiana si sono rotte due cerniere ed ho dovuto chiamare i vigili del fuoco per il pericolo che la persiana cadesse ed uccidesse delle persone
2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nadie nos recibió cuando llegamos. Tuvimos que esperar con un bebé de 7 meses a qué el empleado nos abriera la puerta. Muy mala presencia y predisposición. La habitación normal pero la limpieza muy mala. La ubicación es lejos del centro, hay varios colectivos que te acercan. No deberían calificarlo como hotel, no cumple los requisitos mínimos para eso.
2019년 5월에 5박 숙박함

8/10 - 좋아요

Gaetano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함

8/10 - 좋아요

Spiros

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Μία καλή και φθηνή επιλογή
Η διαμονή μας στο ξενοδοχείο ήταν αρκετά καλή. Ο χώρος του δωματίου που μας έδωσαν κάπως μικρός αλλά δεν μας ενδιέφερε καθώς όλη μέρα λείπαμε. Το wifi δεν είχε καλό σήμα στο δωμάτιο. Το δωμάτιο καθημερινά ήταν καθαρό και το προσωπικό ευγενικό και εξυπηρετικό. Στην γύρω περιοχή υπήρχαν πολύ κοντά από στάσεις λεωφορείων μέχρι φαρμακείο και ακόμα και με τα πόδια ήσουν περίπου σε δέκα λεπτά στην είσοδο της Piazza del Popolo
2019년 5월에 5박 숙박함

10/10 - 훌륭해요

Mauro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Roberto - Owner 님, 2019년 5월 17일
Thank you for choosing Hotel Versailles, all staff is happy to know you had a good sta!

6/10 - 괜찮아요

Erica

좋아요: 청결 상태, 직원 및 서비스
Camera non conforme a quando detto, letto di una piazza e mezza. Personale disponibile.
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Jabar

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks
Nice place to stay, a little slow reciption service.
2019년 3월에 2박 숙박함
답변 제공: Roberto - Owner 님, 2019년 5월 17일
Thank you so much for choosing Hotel Versailles, we apologise if receptionist was a little bit slow we would do our best make it faster. Happy to know you had a pleasant stay at the Versailles! :-)

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Sono arrivata nella struttura, la mia prenorazione non era arrivata per problemi tecnici e di comunicazione, sta di fatto non avevano camere disponibili.. Mi é stata rifilata una alle 00.00 fuori uso normalmente con acqua fredda e priva di pressione Il Receptionist si è vergognato ma è stata un esperienza deludente, ci penseró 300 volte prima di tornare
2019년 3월에 1박 숙박함
답변 제공: Roberto - Owner 님, 2019년 5월 19일
Siamo dolenti per l'accaduto ma, purtroppo, il Comune di Roma, a causa del sistema di distribuzione dell'acqua nel centro città risalente ad oltre cento anni fa ed alla carenza idrica talvolta di sera/notte abbassa la pressione e questa cosa fa si che i piani alti ne soffrano, ovviamente mancando l'apporto dell'acquedotto anche i nostri 2000 litri di riserva non riescono a supplire. Abbiamo messo in mora più volte il Comune e stiamo cercando di provvedere in un modo alternativo. Cordiali saluti

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 1박 숙박함
답변 제공: Roberto - Owner 님, 2019년 5월 17일
Thank you for choosing Hotel Versailles ! :-)

8/10 - 좋아요

Zarah 님, København

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotellet var ganske fint og lå i et område med en del restauranter rundt omkring. Et minus var dog at der er meget lydt, og vi var nødt til at bede receptionisten om at skrue ned for TV’et om aftenen da vi kunne høre det meget tydeligt på vores værelset. Men for prisen levede det fint op til forventningerne.
2019년 3월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very welcoming on arrival and helpful on arrival. Nice place to stay.
2019년 2월에 4박 숙박함
답변 제공: Roberto 님, 2019년 2월 21일
Thank you for choosing Hotel Versailles and thank you for your kind review. We do hope to see you again in Rome! Kind regards

10/10 - 훌륭해요

CARMELINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Animalisti
Tutto bene, auguro al Signor Giorgio di rimettersi quanto prima. Ringrazio Amman per il Suo lavoro. Per coloro che hanno pets é il posto migliore. Grazie
2018년 12월에 1박 숙박함
답변 제공: Roberto 님, 2019년 1월 6일
Grazie di averci scelto, speriamo di averVi ancora graditi ospiti ed Auguriamo il meglio per il 2019. Un saluto ai Pelosi!

10/10 - 훌륭해요

CARMELINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grazie di tutto
Il signor Giorgio é un gentleman, auspichiamo di trovarlo più in forma in futuro augurandogli il meglio. Il ragazzo che lo aiuta é veramente una brava xsona. Complessivamente ci siamo trovati molto bene ...é un signor 1 stella.
2018년 12월에 4박 숙박함
답변 제공: Roberto 님, 2019년 1월 6일
Grazie ancora di averci scelto, porgiamo i migliori auguri per il Nuovo Anno!

2/10 - 너무 별로예요

Pascal 님, FRANQUEVILLE ST PIERRE

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
3 premiers jours très décevants (salle de bain : moisissures dans douche, pas de pression d'eau, eau tout juste tiède (quand elle est chauffée) - plus du tout d'eau dans les toilettes le 4 ème jour. Oreiller sale et troué. Murs sales. Beaucoup de poussières sur bord de fenêtre. Ascenseur défaillant. On nous change de chambre après 3 nuits. Cela était mieux, sauf écoulement lavabo bouché. Est il possible de nous dédommager pour les 4 premiers jours du séjour qui était catastrophique, sachant qu'on était 2 adultes et un enfant ? .
2018년 10월에 6박 숙박함

8/10 - 좋아요

Ivelina

좋아요: 직원 및 서비스
2018년 10월에 3박 숙박함
답변 제공: Roberto 님, 2018년 10월 24일
Thank you for coming!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 4박 숙박함
답변 제공: Roberto (Owner) 님, 2018년 10월 24일
Thank you for coming, what was wrong? It would be very helping to fix it.... Kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Thanks!
Last minute booking. Friendly and helpful 24h front desk. Quiet room. Hair dryer is a bit weak. Easy check in/out.
2018년 10월에 2박 숙박함
답변 제공: Roberto (Owner) 님, 2018년 10월 24일
Thank you for choosing Hotel Versailles and for your kind review, we do hope to see youi once again!

2/10 - 너무 별로예요

Abbie

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel experience - EVER
I very rarely post any reviews but my experience at this hotel was far too bad to leave unmentioned. We had booked this hotel for a 4 night stay, 6-10th October. As our flight was due to arrive late on the 6th October I emailed the hotel a few days before we were due to arrive to inform them that we may be late, mainly to ensure that we would not turn up and have no access to hotel. I then received a response email which stated this would be no problem at all, and we were provided with a phone number if anything was to change. Which I was very happy about considering I may be late. Fast forward to when we arrived into Rome, we ended up not being as late as I had originally planned and turned up at the hotel roughly around 10/10:30pm. After finally finding the hotel after walking around the same street for roughly 30mins (it is very hidden in an apartment block style building), we were greeted by a less than pleasant host. He stood at the entrance, and when I said my name to confirm my booking he kept stating that he had one booking which was for one night only. When I said that was wrong and I had booked for 4 nights he started to laugh at me and shook his head and proceeded to walk into the reception area. We reluctantly followed as we were completely confused as to what the problem was, considering I had emailed a few days prior and nothing was mentioned regarding duration of stay. This man then went around the back of the reception desk and proceeded to disagree.
2018년 10월에 4박 숙박함

8/10 - 좋아요

Francesco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Roberto 님, 2018년 10월 24일
Thank you for coming and for your kindness...

6/10 - 괜찮아요

Amalia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Adequate hotel
The hotel was in an area pretty close to the centre of Rome. But, the host was reeeeeeally slow although friendly and helpful. The room was clean enough. In the future I would prefer a well known franchise hotel instead.
2018년 9월에 3박 숙박함
답변 제공: Roberto 님, 2018년 10월 24일
Ok, :-)

8/10 - 좋아요

kelly 님, Essex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with good access to Rome
Lovely hotel, with very nice and helpful staff. Easy access to all main areas of interest in Rome. Local transport easily accessible but also a pleasant walk away. Local restaurants in the area lovely and affordable. My husband and I both enjoyed our stay here
2018년 9월에 3박 숙박함
답변 제공: Roberto 님, 2018년 9월 19일
Thank you for choosing Hotel Versailles, we're happy to read that you had a good stay in Rome and hope to see you again once! :-)

4/10 - 별로예요

Karen 님, Québec

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Chambre correcte sans plus. Pression d'eau inexistante 2 jours sur 4. Chambre non faite une journée. Au check-in, très correct, bonnes explications de l'homme qui nous a accueilli. Au check-out, la dame voulait me faire repayer la chambre que j'avais déjà payée par Expedia. Elle ne comprenait ni l'anglais ni le français. J'ai fini par être obligée de me fâcher et de lui dire que nous devions partir car nous avions un avion à prendre. Elle a fini par nous laisser partir. Désagréable fin de séjour.
2018년 5월에 4박 숙박함
답변 제공: Roberto - Owner 님, 2018년 6월 29일
Merci d'avoir séjourné à l'hôtel Versailles! Nous voudrions vous signaler que vous avez choisi un hôtel d'une étoile. Malheureusement, en raison de quelques travaux importants que la ville de Rome exécute sur le réseau d'eau, il peut arriver que la pression de l'eau tombe malheureusement un problème temporaire auquel, cependant, nous ne pouvons pas remédier indépendamment. La dame qui a demandé le paiement a fait son devoir de ne pas avoir vu le paiement, il suffirait de montrer le reçu de paiement que Expedia libère au moment de la réservation et tout serait résolu dans un instant. :-) Nous nous excusons également pour ce dont nous ne sommes pas directement responsables et espérons vous accueillir de nouveau! Salutations de la ville éternelle

10/10 - 훌륭해요

javier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 4박 숙박함
답변 제공: Roberto - Owner 님, 2018년 6월 29일
Thank you for choosing Hotel Versailles, we all hope to see you again in Rome! :-)

10/10 - 훌륭해요

Katherine 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel,good location
This was our second stay at Hotel Versailles and this time we brought another couple who had not been to Rome. The hotel is clean and quiet in a fantastic untouristy area but with great restaurants. Easy walking to all the sites and the bus station and very close to bus stops also.
2018년 5월에 3박 숙박함
답변 제공: Roberto - Owner 님, 2018년 6월 29일
Thank you for choosing Hotel Versailles twice! We always do our best to offer our customers a pleasant stay. We do hope to see you for the tird time! ;-) Best regards

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Roberto - Owner 님, 2018년 5월 5일
Thank you for choosing Hotel Versailles, hotel staff is always happy to know that our beloved customers had a good stay with us! :-) Kind regards

8/10 - 좋아요

Mathias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rom - immer wieder
Tolles Hotel zu einen super Preis. Leider kein Frühstück, dafür aber gleich ein super niedlicher Bäcker in 1 min zu Fuß.
답변 제공: Roberto - Owner 님, 2018년 4월 17일
Thank you for choosing Hotel Versailles, we do hope to see again in Rome! :-)

8/10 - 좋아요

Nathalie 님, ontario canada

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, good location in friendly safe area,
Within walking distance of all major tourist spots but in a quiet area of Rome.
2017년 10월에 7박 숙박함
답변 제공: Roberto - Owner 님, 2017년 12월 5일
Thank you for coming and thank you for your kind review. We hope to see you again in Rome!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
first of all, it is not a hotel, they have converted 2 levels of an old residential building to a hotel. the shared kitchen was awfully dirty, the building was very old, however clean, the staff were helpfull. the location is close to bas and metro station, it is possible to walk to some points of interest, however very far if you are not a good walker.
2017년 10월에 3박 숙박함
답변 제공: Roberto - Owner 님, 2017년 12월 5일
Dear "Anonimous", we DID NOT CONVERT anything to an hotel, Hotel Versailles is an HOTEL since 1961, you probably don't know that in Rome, Flortence, Venice and all the "Art Cities" in Italy 75% of the hotels are like Hotel Versailles. Hotel Versailles has NOT any shared kitchen. Hotel Versailles has no any kind of kitchen service, no breakfast service, no restaurant service. In central Rome building are ALL that old, rome was born 2000 years ago and the building were you had the honor to stay in was built in 1879 as all the building in our surrounding come from XVIII century. Hotel Versailles has been totally restorated on 2010! The city center is, obviousely, very big and nobody can be close to eveything. Here some info: Trevi fountain 5/7 minutes by bus 10/15 minutes by feet, the Spanish steps 10/12 minutes by bus 12/15 minutes by feet, Galleria Borghese museum 5 minutes by feet... Anyway Hotel Versailles thanks you for coming

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Decent hotel nicely located for Borghese gallery.
Room had a few problems but were quickly remedied. It's an unusual hotel; it shares a building with other organizations. There is no large marquee to make the hotel very visible from the street. Only a small sign amidst a few other small signs next to the door.
2017년 9월에 1박 숙박함
답변 제공: Owner 님, 2017년 12월 5일
Thank you for coming, we hope to see you again in Rome!

8/10 - 좋아요

Elisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pensión muy recomendable.
Pension impecable. Muy bien ubicada,cerca de todos los lugares de interés y zona de buenos restaurantes para cenar y desayunar. Muy recomendable por calidad y precio.
2017년 10월에 4박 숙박함
답변 제공: Owner 님, 2017년 12월 5일
Gracias por elegir el Hotel Versailles y gracias por el buen comentario. Esperamos verte de nuevo en Roma ... Feliz Navidad y Año Nuevo! :-)

10/10 - 훌륭해요

Marcel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top hotel
Top hotel in leuke buurt.
2017년 9월에 3박 숙박함

6/10 - 괜찮아요

Tony

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Cheap hotel in good district
Best thing about this hotel is the location. The surrounding neighborhood is peaceful and has great places to eat and small market hall. The hotel was ok. My room smelled like cigarettes thanks to the old carpet I guess and there were some ants in the bathroom. The staff was never at the reception and I had to always look for them around the building. The hotel was very easy to find so I don't understand the reviews which say it wasn't. The room description said that there would be a fridge in the room but there wasn't which was little disappointing. Easy bus and metro connection to the historic centre, half-hour by walking. 15 minutes by walking to Termini station. Wi-fi worked ok.
2017년 9월에 5박 숙박함

8/10 - 좋아요

Henrique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함
답변 제공: Owner 님, 2017년 9월 29일
Thank you for choosing Hotel Versailles and thank you for your 4 stars! We all hope to see you again in Rome! :-)

8/10 - 좋아요

Carolyn 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Basic, comfortable accommodation.
Clean, basic accommodation. Busy, noisy road but that's Rome. Double glazed windows shut noise out at night and there is A/C. Staff pleasant and helpful. Location close to bus links. Many sights within 15-20 minutes walk. Only problem could be locating hotel as there is not a sign and it is situated in a residential block. Would stay there again.
2017년 9월에 7박 숙박함
답변 제공: Roberto 님, 2017년 9월 18일
Thank you so much for choosing Hotel Versailles and for your kind beautiful review. We hope to see you again in the "Ethrenal City"! :)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 4박 숙박함
답변 제공: Owner 님, 2017년 9월 18일
Thank you for choosing Hotel Versailles! We do hope to see you again in Rome! :-)

10/10 - 훌륭해요

RM 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value for money
Really enjoyed my stay in this hotel. At first it was a bit tricky to find as you need to press the buzzer to get into the building - there's a small sign outside to say it's there otherwise we thought it was a building of apartments. The location was great for seeing Rome, it took us about 20 minutes to walk to the colosseum or there are buses outside to take those who are less able. The room was very clean and comfortable. We literally needed a place to sleep. There are lots of restaurants in the area which are great and places to stop for breakfast or ice cream. The only thing is that they needed a new shower curtain otherwise it was perfect. The hotel staff were very friendly and told us all the information to see the most of the city.
2017년 9월에 4박 숙박함
답변 제공: Roberto 님, 2017년 9월 16일
Gracias por elegir Hotel Versailles, esperamos volver a verlo en Roma.

8/10 - 좋아요

Danny 님, Tokyo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to Termini station. (about 15 minutes)
The air condition was not functioning very well. Apart from that it's a nice stay.
2017년 9월에 3박 숙박함
답변 제공: Roberto 님, 2017년 9월 16일
thank you for having renewed your preference at Hotel Versailles. Next time you will find the room in the exact conditions you prefer. Hotel Versailles staff wish you all the best for your future and hope to see you again! :-)

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
係員の対応は過去最悪のホテルでした。
まず、ホテルではあるものの、アパートメントのようなビルの中にあるため、日本人からしたら見つけにくいかもしれません。中に入るにはビルの扉の横にある幾つかあるインターホンからホテルのものを探しボタンを押します。私が行った際は鳴らしても応答がなかったのですが、運よく他の方が出入りをしていたのでついでに入ってしまいました。その後、入って左側の棟の2階にあるホテルロビーに向かったのですが、着いたときには係の方も誰もいませんでした。しばらく(10分ほど)待っても誰もこないため、ホテルの電話番号に電話したところ、ロビーの電話がなるだけでした。仕方なくHotels.comに電話することにしたのですが、サイトの係の方もロビーの電話しか知らなかったためどうにか対応策を模索してもらっているうちに1時間がすぎました。そうしているうちにやっとホテルの方がロビーに現れたのですが、1時間も遅れたのにもかかわらずイタリア人特有のお気楽な感じで話しかけてきたので、こちらももう耐えられなさそうでしたが、異国の地で泊まるところがなくなるのも怖いので我慢しました。 兎にも角にも、日本人の方へは絶対にオススメしません。 確かではありませんが、ローマで⭐︎一つのホテルを予約するくらいなら、Airbnbなどで探した方が相手と連絡が取りやすいはずなのでまだマシだと思います。
2017년 9월에 2박 숙박함
답변 제공: Owner 님, 2017년 9월 9일
Dear "Anonimous", We like to inform you that almost 75% of roman hotels, from 1 to three stars, are like Hotel Versailles, part of an ancient building in city center. It's not difficult to find them just look and follow the address, which for Hotel Versailles is Corso d'Italia 92. We are sorry that you had to wait at the reception, this is strange because the receptionist is out of his place we use to leave on reception desk a big sign in two languages (Italian and English): "PLEASE COME ON FIFTH FLOOR". You give one on five star just for that and you don't mention the cleanliness, the position, the staff, the courtesy, the room... we really do not believe that this is the correct measurement meter. Thank you for choosing Hotel Versailles and we hope to see you again in Rome!

10/10 - 훌륭해요

LUIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
TODO MUY BIEN, EXCELENTE SERVICIOS DEL HOTEL
2017년 7월에 4박 숙박함
답변 제공: Owner 님, 2017년 7월 29일
Muchas gracias por su preferencia y por el commentario muy bonito! :-) Esperamos de verla en la Ciudad Eterna de nuevo! Gracias, gracias......

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel was near the bus station, which was very convenient. Our room was small, but it was really clean.
2017년 6월에 3박 숙박함
답변 제공: Roberto - Owner 님, 2017년 7월 15일
Hotel Versailles thanks you for the preference and for the good review, we are really happy to know you had a good stay in Rome and hope to see you again! We wish you all the best for the future! :-)