Appartamento Deluxe Plus, 1 camera da letto | 테라스/파티오
예약 가능 여부 확인

로타 스위트 여행 후기

4 out of 5
로타 스위트
Via Rota, 25, Sorrento, NA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 141개 이용 후기 중 80개" "
평점 8 - 좋아요. 141개 이용 후기 중 51개" "
평점 6 - 괜찮아요. 141개 이용 후기 중 8개" "
평점 4 - 별로예요. 141개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 141개 이용 후기 중 0개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Ling

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We checked out in the morning at 10 am, and we left our luggages at the front desk. We agreed that we will come back to take them in the afternoon around 14:30 or before 15:00, she said no problem and there is always a person at the front desk this afternoon. But after when we arrived there at 14:50, no body was there and we called and messaged them, no answer… we waited more than 20 minutes, finally we found a person( a worker from a beauty shop) has the right number of a manager, in the end we got our luggages, and we missed our train, but we were lucky the train from Napoli to Milan was 30 minutes delayed.
2024년 4월에 2박 숙박함

8/10 - 좋아요

ali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to Sorrento Landmarks. Good and helpful staff. Room amenities were very good. Some items in the room were faulty. The staff were very good and quick in mending or replacing them.
2023년 10월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Achei muito bom, próximo ao centro, seguro e limpo! Entretanto seria melhor se disponibilizasse café da manhã e o preço fosse menor!
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Jeffrey

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice but…
Location is wonderful, staff, when there, were friendly and helpful. However, the room was dirty, and you have to call the front desk (when they are there) to change the room temperature, which made for one warm night and two cold nights since nobody was there after hours to change the temperature.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
2023년 7월에 5박 숙박함

6/10 - 괜찮아요

Shanaz

2023년 7월에 4박 숙박함

10/10 - 훌륭해요

SERGIO DANIEL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect apartment for a family. Spacious and clean. Modern. Had everything we needed.
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This apartment exceeded our expectations! It had everything, and the staff were so flexible and kind.
2022년 10월에 13박 숙박함

10/10 - 훌륭해요

Sarah

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous apartment / hotel . It’s just a walk from the main centre of town
2022년 9월에 3박 숙박함

10/10 - 훌륭해요

Stephanie 님, Fort Myers

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was updated and properly maintained! It had a very clean and contemporary decor! The suites were comfortable for 4 adults with separate sleeping quarters. The location was also great! I would book again!
2022년 7월에 3박 숙박함
답변 제공: Giorgia 님, 2022년 8월 10일
Dear Guest, We appreciate your positive feedback about our hotel. It would be a pleasure to welcome you back to Rota Suites again. Best Wishes

8/10 - 좋아요

AMADEO RAUL

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Volvería
Normal
2022년 7월에 3박 숙박함
답변 제공: Raffaella 님, 2022년 9월 13일
Thanks for having shared your experience.Kindest Regards

10/10 - 훌륭해요

Kevin 님, Canoga Park

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Pool should be free of charge. Breakfast not included.
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Giuseppe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and great staff😊
2022년 7월에 2박 숙박함
답변 제공: Giorgia 님, 2022년 8월 7일
Dear Guest, Thank you very much for your positive review and for choosing us for your holiday in Sorrento. It would be a pleasure to welcome you back to the Rota Suites again. Best Wishes

10/10 - 훌륭해요

Annette

2022년 7월에 2박 숙박함
답변 제공: Giorgia 님, 2022년 8월 7일
Dear Guest, We appreciate your positive feedback. Thank you

10/10 - 훌륭해요

David

2022년 6월에 4박 숙박함

10/10 - 훌륭해요

Bruce 님, Simi Valley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spaciousness.
2022년 6월에 4박 숙박함
답변 제공: Giorgia 님, 2022년 8월 7일
Dear guest, Thank you very much for your positive feedback about our hotel. We are looking forward to having you again as a guest. Best Regards

10/10 - 훌륭해요

Hardik 님, Niles

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. Nice kitchenette. Walkable to plaza and near by areas like Port dock.
2022년 5월에 4박 숙박함
답변 제공: Raffaella 님, 2022년 6월 19일
Dear Valued Guest, many thanks for having shared, in this community, your experience at Rota Suites! We sincerely hope to see you again. Kindest Regards Raffaella

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was perfect!! We loved the spacious rooms and location.
2022년 5월에 2박 숙박함
답변 제공: Raffaella 님, 2022년 6월 19일
Dear Valued Guests, many thanks for having shared, in this community, your experience at Rota Suites! We sincerely hope to see you again. Kindest Regards

8/10 - 좋아요

Naeem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 4월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was clean and easy to access (with a taxi). The staff was very helpful and polite. It was well stocked if you wanted to eat or cook in. There were plenty of extra bla keys and pillows. This was a pleasant stay and we would recommend.
2019년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a perfect little place if you want to be able to make your own breakfast and get on with the day. It is only 10 minutes walk from the main piazza. What I didn't like is that fact that both my mum and I had make up stolen. The cost of the item is not an issue but it is the inconvenience. We were told that we must of thrown the items in the bin. Both of us didn't have our make up near a bin...my mum's was in her make up bag in the bedroom and mine was outside of the bathroom on a shelf. The hotel said that there was no way a staff member would steal. I said that if I wanted to make accusations I would have said money or jewellery was stolen not 2 items inexpensive items of make up. The rest of the trip we just kept our valuables locked in our suitcase.
2019년 9월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved our stay the apartment was beautiful and in a great location for the station and everything. Very helpful s
2019년 9월에 4박 숙박함
답변 제공: Giorgia 님, 2019년 10월 2일
Dear guest, thank you for sharing your experience at Rota Suites with us. We look forward to welcoming you back. Kindest Regards

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was very spacious and close to many cafes and restaurants and a quick walk to Marina Grande. The staff was helpful and spoke English. We did have an ant problem, which once we informed the staff, they came and took care of it. We were told the trash would be taken out daily, but can't say that was the case for us. However, it was a very affordable option and served its purpose for us.
2019년 9월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent central yet quiet and safe location to all major Sorrento tourist spots. We love the location and very convenient! The small convenient store and ATM just next door. Rent-a car or vaspa or bike just around the corner. Awesome restaurants just few steps away and lemon orchards, Marina port, Piazza Tasso all within mins of walking distant, which is faster than driving and finding parking around the area. The property is very clean, modern, spacious with kitchen and nice balcony with sea view and street view. The staffs are fantastic, helpful and cheerful.
2019년 9월에 4박 숙박함
답변 제공: Giorgia 님, 2019년 9월 21일
Dear Guest, Many thanks for choosing Rota Suites for your holiday in Sorrento and for taking the time to write such a detailed review. It was a pleasure to read your lovely words about our property and the staff. We really look forward to welcoming you again. Kindest Regards

10/10 - 훌륭해요

Jayesh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Stay AAA
A fantastic place to stay. The accommodation was clean, staff very helpful and were willing to go the extra mile to assist on any issues or enquires. The location is perfect too.
2019년 8월에 5박 숙박함
답변 제공: Giorgia 님, 2019년 9월 19일
Dear Guest, many thanks for your positive feedback! We are glad to read that you have loved your stay at Rota Suites and we really hope to welcome you back again in the future. Kindest Regards

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to the town center and everything is within walking distance. The staff were very nice and helpful as well. The room we stayed in was clean and offered a mini kitchen for those who wanted to cook during their stay. The bathroom was a decent size and again was clean. Plenty of compartments and drawers for clothing storage. I recommend this hotel and would stay again. We hope to come back next year!
2019년 8월에 3박 숙박함
답변 제공: Giorgia 님, 2019년 9월 6일
Dear guest, Many thanks for your lovely words. We are glad to hear that you loved your accomodation at the Rota Suites. We hope to see you again next year. Best Regads

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
So, our experience was like a rollercoaster. The place was great but the staff was not very supportive in helping out for multiple things like providing extra beds , parking. Though they did give us an extra hour for the check out - so not completely disappointed. Would recommend the place location wise and price.
2019년 7월에 4박 숙박함
답변 제공: Raffaella 님, 2019년 8월 1일
Dear Guest, Thanks for sharing your experience with us. We are sorry that you found our staff not to be supportive in helping you to have extra beds and parking. Simply, we can not provide extra beds because we are not allowed to host 5 people in a one bedroom apartment that can accommodate up to 4 guests. Regarding the car parking, we would like to remind you that it is available under reservation. We were full but when we tried to let you park, on your second day here, we found out that your car was too big to fit in. We really hope to see you again here. Best Regards Giorgia

8/10 - 좋아요

실제 이용하신 고객

2019년 7월에 4박 숙박함
답변 제공: Giorgia 님, 2019년 7월 30일
Thank you for your feedback! Regards

10/10 - 훌륭해요

Coleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved the location. Short walk to train and marina. Great staff, helpful and great personality.
2019년 7월에 3박 숙박함
답변 제공: Giorgia 님, 2019년 7월 29일
Dear Mrs. Coleen, Many thanks for your kind words. We are glad to read that you enjoyed your stay at Rota Suites. We really hope to see you again! Kind Regards

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is great. They should improve the cleaning. Not inside the room, mainly in the stairs that gives access to the rooms
2019년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to stay in Sorrento, especially if you like having an apartment as opposed to a hotel room.
2019년 6월에 4박 숙박함
답변 제공: Giorgia 님, 2019년 7월 6일
Dear guest, Thank you for your feedback. We are glad to hear that you loved our hotel. We really hope to see you again. Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Apartamento espacioso y muy bien equipado. Trato excelente en recepción. Grazziella amable y encantadora.
2019년 6월에 3박 숙박함
답변 제공: Giorgia 님, 2019년 7월 9일
Querido Huésped, Muchas gracias por su amable opinión Nos alegra mucho saber que pasó una agradable estancia con nosotros. Esperamos recibirle de nuevo al Rota Suites. Saludos desde Sorrento

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent position for the town- very helpful friendly staff - bed was rather hard and uncomfortable- our cleaning was forgotten one day - on the whole a good aparthotel
2019년 5월에 14박 숙박함
답변 제공: Raffaella 님, 2019년 6월 22일
Dear Guest, many thanks for your kind words about our staff! Unfortunately we cannot answer about the cleaning service because you left anonymous review, therefore we cannot check your reservation and the cleaning schedule on that day. Kindest Regards

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 4박 숙박함
답변 제공: Raffaella 님, 2019년 6월 22일
Thanks for your positive feedback! Kindest Regards

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were great,very pleasant and informative. The laundry room was very handy and it is in a good location
2019년 5월에 7박 숙박함
답변 제공: Giorgia 님, 2019년 6월 4일
Thank you for taking the time to submit your feedback to us. We are glad to have read that you found our staff to be pleasant and informative. We look forward to welcoming you back soon. Greetings from Sorrento!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, friendly staff who provided good information of trips, boat, bus times. Facilities are good, no iron in your room, but there is a facility to go and iron if you want to and also has washing machines etc in case you need it.
2019년 5월에 5박 숙박함
답변 제공: Giorgia 님, 2019년 6월 4일
Dear guests, Thank you for your feedback. We look forward to welcoming you back soon. Kind regards

8/10 - 좋아요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were excellent, really helpful and friendly. The apartment was clean and serviced regularly. The only minus was the position of the bathroom which was through the bedroom meaning guests sleeping on the sofa bed did not have direct access to it.
2019년 5월에 7박 숙박함
답변 제공: Giorgia 님, 2019년 6월 4일
Thank you for sharing your review. Greetings from Sorrento

8/10 - 좋아요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious apartment, clean and well equipped kitchen plus a balcony for morning breakfast or evening drinks as long you don't mind the traffic noise. Double glazed windows and air conditioning. In a very good location, convenient for trains and buses. All staff are very helpful, especially Rafaella. We will stay here again next visit to Sorrento.
2019년 5월에 5박 숙박함
답변 제공: Giorgia 님, 2019년 6월 1일
Thank you very much for staying at Rota Suites. We appreciate your feedback and we hope to welcome you again! Greetings from Sorrento :)

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location....Clean, Comfortable and Friendly staff, Great Value
2019년 5월에 2박 숙박함
답변 제공: Giorgia 님, 2019년 6월 1일
Thank you for your feedback. We hope to welcome you again at Rota Suites!

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great home base.
Check in was easy and pleasant, the clerk on duty was very helpful and nice. The suite was perfect for us, we were a couple and a third adult so the pull out couch worked great, especially with the privacy door between spaces. The kitchenette allowed us to make a few meals but the hotel’s location is surrounded by great restaurants to tempt you too! Convenient to the local train and the harbor for day excursions to Naples, Pompei, Positano and Amalfi.
2019년 5월에 3박 숙박함
답변 제공: Giorgia 님, 2019년 6월 1일
Thank you so much for sharing with us such a lovely review! It is a pleasure to read that you enjoyed many aspects of your stay with us. We are looking forward to seeing you again! With best wishes, Rota Suites Staff

10/10 - 훌륭해요

Peta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay
Very happy with our stay at Rota Suites. Easy walk to train, bus and sights. Staff very friendly and helpful. Would definitely stay again.
2019년 5월에 4박 숙박함
답변 제공: Giorgia 님, 2019년 6월 1일
Thank you for your lovely words! We are glad to read that you enjoyed your stay with us. We hope to see you soon.

8/10 - 좋아요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Spacious and simply furnished and quiet but well located within 10 minutes walk of town centre.Excellent bathroom.Most helpfull staff. Poorly equipped if wanting to cook a proper meal and no wine glasses, just tumblers. Most disappointing that the free use of Hotel pool is not available if suite not booked direct through Hotel direct otherwise charged at 15 euros /day per person. As a result the hotel had no business from us.
2019년 5월에 7박 숙박함
답변 제공: Raffaella 님, 2019년 6월 22일
Dear Guest, many thanks for having left your opinion regarding your stay at the Rota Suites. Unfortunately, the kitchen is quite small but reasonably well appointed, with a kettle, toaster, microwave. It is certainly adequate for simple meals. As regards the facilities at our sister Hotel Riviera, we would like to point out that it is specified on Expedia that the use of swimming pool/bathing platform has an extra cost (Euro 15,00 per person and per day: towels, parasol and sun loungers included). We really hope to see you again. Kindest regards

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great except they charged us when we arrived instead of checking out which was a different process.
2019년 4월에 4박 숙박함
답변 제공: Giorgia 님, 2019년 6월 16일
Thank you for your feedback. We hope to welcome you again at Rota Suites. Best Regards

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was good, close to the rail station and the town. All staff were very helpful, especially Raffaela.
2019년 4월에 6박 숙박함
답변 제공: Raffaella 님, 2019년 4월 12일
Dear Guest, many thanks for having chosen Rota Suites for your stay in Sorrento. We really appreciate your kind words. Kindest Regards

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for families
A great place to stay with young children. Spacious apartment with well equipped self catering kitchen. Only down side was the very hard mattress in the bedroom!
2018년 10월에 7박 숙박함

10/10 - 훌륭해요

OscarLainez 님, Honduras

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excelente atención y muy buena ubicación, el personal muy atento y la habitación impecable, muy recomendado
2018년 10월에 4박 숙박함