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레지던스 마나세이 여행 후기

레지던스 마나세이
Via Dei Manassei, 3/5, Prato, PO

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 13개 이용 후기 중 3개" "
평점 8 - 좋아요. 13개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 13개 이용 후기 중 0개" "
평점 4 - 별로예요. 13개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 13개 이용 후기 중 0개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

HANWOOK

좋아요: 직원 및 서비스
시내 한 중간의 위치가 좋아요!
Great hotel! & Great staff!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very central to Prato. Lovely period features. Nice roof top terrace. I stayed in an apartment on the 1st floor overlooking the main road. It was very noisy. People on the street from a nearby bar were out until 1am - just talking but it came through to the room. A set of earplugs allowed me to sleep on the second night. I think there should be a warning for that room to say that it is noisy. Otherwise guests will be shocked.
2019년 6월에 4박 숙박함
답변 제공: chiara 님, 2019년 6월 25일
thank you for your kind review and for spending time to write it! I'm sorry that the room has been so noisy for you. If we don't have any indication we just assign one of our apartment, which can be facing the street or facing the back (more quiet). I take good notice of your advice, and let guests know that this room can be noisy! I do hope to have the pleasure of welcoming you here again, in a quiet room of course! Best regards, chiara

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 6월에 4박 숙박함
답변 제공: chiara 님, 2019년 6월 10일
Thank you for your kind review! Hope to see you again soon, best regards, chiara

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Unfortunately there was a significant problem with their hot water and we had two nights and two mornings without any hot water. Otherwise position excellent, roof terrace beautiful and comfortable bed
2019년 5월에 5박 숙박함
답변 제공: chiara 님, 2019년 5월 29일
We deeply apologise for this problem, unfortunately it took time to be fixed, and we in our turn complained with the technical support. We are happy that you appreciated all the rest, and we will be pleased to welcome you here again, granting all services to be perfect! Warmest greetings, chiara

8/10 - 좋아요

Rose

좋아요: 청결 상태, 숙박 시설 상태 및 시설
wer zentral und mit "Toskana-Flair" wohnen will, ist hier gut aufgehoben. Eine winzige "Duschkabine" und nervige Parkplatzsucherei waren nicht ganz so toll.
2019년 4월에 2박 숙박함
답변 제공: chiara 님, 2019년 6월 13일
Vielen Dank, dass Sie sich die Zeit zur Überprüfung genommen haben und dass Sie unser willkommener Gast sind. Tut mir leid, dass das Parken ein Problem war, leider hat die Altstadt viele kleine Straßen und viele einzigartige Wege. Wir hoffen, dass Sie nicht daran gehindert werden, es wieder in Prato zu haben. Für uns wäre es eine große Freude! Bis bald, Chiara

8/10 - 좋아요

Claudio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 7박 숙박함
답변 제공: chiara 님, 2018년 8월 24일
Grazie per la sua visita e per la sua recensione. E' stato un piacere ospitarla di nuovo! A presto, chiara

10/10 - 훌륭해요

Sonia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect place for perfect relaxation
This cute hotel satisfied all my needs for that business trip in Prato. I felt welcome right away, Chiara has been in contact all along before my arrival and provided good tips for dining. The location is perfect, it is located less than 10 mn walk from the train station. Chiara recommended "Le Barrique" which is just round the corner for all day lunch/diner. Good food and wine, good music and the staff is very friendly. The room provided was extremely clean, with solid wood furniture ( nothing to do with those pre made furniture you can find in some modern hotels) which gave a personal touch to it. I am very picky on the cleanliness and this place was just perfect. Internet runs smoothly. the room is spacious. There was a fitted kitchen with all the necessary, odd mugs for sure but everything was spotless. Chiara gave me her personal number to contact for any problem, I whatsapped her to book another emergency night and she responded right away. Great room, great service, great people in the city. Totally recommending it!!
2018년 2월에 2박 숙박함
답변 제공: chiara 님, 2018년 3월 12일
Dear Sonia, it was such a pleasure hosting you, as you have been so kind and gentle to us. I do hope to have the pleasure of meeting you again, because also clients are different one from each other, and it is not easy to meed nice people like you! Good luck for your business! and come back for holiday next time, so you will be more relaxed! A big hug, Chiara

8/10 - 좋아요

Melissa 님, Roma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Melissa
Ottima posizione e comfort, prenotero' nuovamente in questa struttura.
2017년 11월에 1박 숙박함
답변 제공: Chiara 님, 2017년 11월 14일
Grazie della sua visita e della recensione, sarà un gran piacere ospitarla di nuovo!

10/10 - 훌륭해요

Eliza 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic staff and a brilliant location
The staff were most helpful, providing advice on where to hire bikes and always going that extra mile to make sure I had what I needed. They were very responsive and friendly. The location in the middle of the historical centre was sensational, waking up to the church bells and stepping out immediately onto the busy pedestrian street I couldn't have been happier.
답변 제공: chiara 님, 2016년 2월 18일
Dear Eliza, thank you for your time in writing the review, which is so gratifying for us! This means that we reached our purpose: offer a good accommodation and satisfy our clients'needs. We can also say that it is a pleasure hosting such a polite and kind client as you were. We do hope to have the occasion of welcoming you here again. All the best, Chiara

8/10 - 좋아요

NZ moose

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Value and location
Fantastic location and superb value. These are traditional apartment so don't expect it to be like a hotel! That said they are clean, everything works and little extras like the lift, childrens toys downstairs and "mini gym" will appeal to some. Roof terrace is fantastic. Easy to get to Florence/Pisa/Rome via Train and regular bus to Florence airport. Would highly recommend and will stay again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: chiara 님, 2016년 4월 23일
thank you!

10/10 - 훌륭해요

Greg 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Prato hidden gem
Very pleasant friendly place to stay in Prato. English speaking hosts who helped to organise a driver when needed. Best air-con in any hotel - very important when was 39C outside!!!
답변 제공: chiara 님, 2016년 2월 18일
Even if your review is dated, we would like to thank you, first for spending your time in writing it, second for being our guest. We hope that you will be able to come here again, and we will demonstrate that we are still ready to offer all our best for your visit! Best wishes, chiara

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: chiara 님, 2016년 4월 23일
thank you! chiara