외관

햄프턴 인 엠포리아 여행 후기

2.5 out of 5
햄프턴 인 엠포리아
898 Wiggins Road, Emporia, VA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 479개" "
평점 8 - 좋아요. 1000개 이용 후기 중 277개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 128개" "
평점 4 - 별로예요. 1000개 이용 후기 중 68개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 48개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

Theresa

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
House keeper failed to provide towels and empty trash. Food staff friendly and accomodating.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Theresa, it's regrettable to learn about the inconveniences you experienced related to room servicing. Rest assured, we're dedicated to improving upon these areas. In contrast, it's heartening that you found our food service colleagues friendly and accommodating. We strive to provide an overall positive experience and appreciate your understanding.

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kinda disappointed no working ice and vending machine working on my floor. Where are the do not disturb signs if you dont need housekeeper.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Theresa, we appreciate your feedback. It's regrettable that certain amenities were not fully functional during your stay. Your insights regarding the vending machines and signage will be useful for our colleagues' attention to improve guests' experience in the future. Despite these hiccups, we hope you enjoyed your overall stay.

6/10 - 괜찮아요

Jack

반려동물 동반 여행, 가족 여행
Kind of in an area without many restaurants
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Jack, we understand your concerns regarding the nearby dining options. Our location is selected with our guests' convenience in mind, and we are continually exploring ways to enhance the local experience for our visitors. We appreciate your feedback and will consider your suggestions while aiming to improve our services in future.

6/10 - 괜찮아요

Adam

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Adam, it seems you had a moderate stay with us recently. Your rating suggests there might be areas where we could improve. We appreciate your feedback and encourage you to let us know how we can enhance your next visit. Rest assured, our team members are dedicated to making your experience a better one. Thank you.

10/10 - 훌륭해요

thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
one night stay, sleep and go
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Thomas, it's wonderful to hear you had an efficient stay at Hampton Inn Emporia! We hope to have the pleasure of welcoming you back for another seamless experience in the future.

6/10 - 괜찮아요

Patrick

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
I booked because of the ratings but i don’t think 5 stars means what these people think it means. For the price I’ve stayed in hotels that were half the price and twice the condition and amenities. The fixtures were old, the internet was horrible, tv tiny, rooms outdated, etc. The staff were fine but for the price a i would definitely not go again. I’d take a chance at the red roof in across the street who has better internet connectivity than hotel itself, lol.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Patrick, we appreciate your candid review of your recent stay. It seems that certain aspects, such as the condition of our amenities and the quality of internet services, didn't meet your expectations. Please know that, although our team members strived to provide exceptional service, we regret that the overall value was not as you anticipated. Your feedback is important to us and we will utilize it to make improvements. Regardless, we hope that you choose to stay with us again in the future so we may have another opportunity to provide a better experience.

6/10 - 괜찮아요

Erich

가족 여행
No shampoo in shower-and none provided after front desk notified. Neighboring food options very limited. A bit overpriced for what was provided.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Erich, appreciating your feedback regarding your recent stay at Hampton Inn Emporia, it's evident that we fell short of your expectations. We regret the inconvenience with the bathroom amenities, and also sorry to hear about your challenges finding diverse dining options nearby. Your input on the value you perceive is instrumental, and we're continually striving to enhance the guest experience. We hope for another opportunity to deliver a more satisfying stay.

10/10 - 훌륭해요

Liz

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Thanks for the perfect rating, Liz!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hampton Inn Emporia.

2/10 - 너무 별로예요

Renaud

연인과의 여행
Il n’y a pas d’arrivée, nous n’y sommes pas allés. Nous avions une urgence et devions partir plus tôt et avions demandé une modification : le dimanche de Pâques avec n’importe quel jour de la semaine. Quand nous avons parlé avec l’hôtel et que nous avons mentionné Expédia,ils nous ont raccroché au nez. Nous avons payé l’hôtel, perdu nos points bonis accumulés : mauvaise expérience.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Laura

별로예요: 직원 및 서비스, 편의 시설/서비스
I arrived around 11:00 PM after an incredibly long & stressful drive just to be told that there was NO RESERVATION under my name. The female staff member at the Front Desk not only didn't make any additional efforts to find my reservation (calling expedia, etc) she also proceeded to tell me that they were completely sold out. She didn't even offer to Walk Me or make any other suggestions ofr where I could stay! I started to drive back ALL THE WAY home. I called Expedia, they admitted to fault in never confirming a resrvation that i had already paid for! They then called me back to tell me I could stay at the hotel in question, so suddenly they had a room???? I was turned away and wanted my money back. Expedia representatives refused to refund me. I ended up sleeping in a rest area as a single smaller build female completely alone. So not only was I exhausted, I was laso out $200.00. 10 out of 10, DO NOT RECOMMEND.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Laura, we're genuinely sorry to hear about your unfortunate experience. Navigating reservation issues, especially late at night after a long drive, can certainly be stressful. We can appreciate your dissatisfaction, and it is regrettable that the situation wasn't resolved directly during your visit. Your concerns about not being offered assistance or alternative lodging are deeply noted. We hope the involved parties have since worked diligently to rectify the situation. Your feedback is valuable and plays a crucial role in improving our services for all guests.

6/10 - 괜찮아요

gloria

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
We appreciate the feedback, Gloria.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Diane, thank you for choosing Hampton Inn Emporia and rating your stay. We're glad to know you had a satisfying experience. Your support means a lot to us and we look forward to welcoming you back on your future travels.

4/10 - 별로예요

Mark

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
First off..staff was very, very pleasant. Room had the issues. One of the comforters had an unknown brown smudge. Not gonna speculate.. AC was not really blowing well. I checked the air filters. Completely dirty. Air could barely pass. I cleaned and fixed the issue. Shower head fell off and was dirty. Lamp was missing on desk. Very dark in room. Tried (2x) to get water from vending machine with CC. Transaction completed with no water bottle being dispensed. Front desk staff took care of me.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Mark, we appreciate your feedback which helps us make improvements. We're pleased to know our team members provided excellent service. We acknowledge there were certain aspects of your room that did not meet your expectations. We assure you we are addressing these matters with our maintenance team for remedy. Your issue with the vending machine and room lighting has been noted. Please accept our apologies for any inconvenience caused and we hope to have the chance to better serve you in the future.

8/10 - 좋아요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff upon check in.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Lisa, we're thrilled that your check-in experience at Hampton Inn Emporia was a welcoming one. We take pride in providing a friendly atmosphere for our guests. We look forward to seeing you again.

6/10 - 괜찮아요

OLIVIER

Coffee maker was dangerous. The hose wasn’t connected so the water boiled, and spilled burning my hand. I shut it down by unplugging it. The beds made a noise of a broken frame
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Chechen easy and friendly.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Darren

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Shower head was broken so no shower, door to adjoining room was left unlocked and guest entered our room, walls had holes in them and mold in the bathroom
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

John E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for stopover enroute to florida
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, nice staff. Only problem was, the guests had a toddler in the room above us and we could hear the child squealing and running until around midnight. Obviously the hotel has no control over that.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

steven

2024년 1월에 1박 숙박함

8/10 - 좋아요

Oksana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, very convenient off I-95, nice pool and exercise room. Will stay here again.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Susan

2024년 1월에 1박 숙박함

8/10 - 좋아요

Carl

2024년 1월에 1박 숙박함

8/10 - 좋아요

Melodye

2024년 1월에 1박 숙박함

8/10 - 좋아요

Evelyn

가족 여행
좋아요: 편의 시설/서비스
Friendly staff - very important to me. Little things that could be better - water fountain not working outside of exercise room - and some bathroom soaps and lotions empty. Fun pool, exercise room good to have, in general a great hotel. I’ll use it again.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Georgia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight - comfy and clean
Great place to stop for the night. Not a huge choice of "sit down" restaurants in the direct vicinity of the hotel, but otherwise the hotel and its location are a plus for anyone going up and down the coast.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Teresa

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Paul

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Dany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Sheridan

연인과의 여행, 반려동물 동반 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Mary F

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant
Not what I expected from this hotel, the heat would shut off and not come back on until I got up to set it again, I was chilling during part of the night, the microwave had weak heating of food and hard to figure out what to do about it, parking space was too tight, I was afraid someone would scratch my vehicle, not pleasant at all
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Katherine

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very nice, clean hotel. Staff super nice. The free Wi-Fi isn’t strong enough to bother so assume you will not have WiFi or pay extra for it.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Karla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

4/10 - 별로예요

Kristin

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was dated and not particularly well maintained. The pillows were lumpy, sheets were rough and scratchy, and the beds were sunken in. Room carpet was clearly not vacuumed. Vending and ice machines were not working. The late night false fire alarm was was less than ideal, but the communication of the false alarm was poor. Would not stay again.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Annie 님, Ottawa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here before
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Robert

출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This place is usually great and they have the dog rooms. But my bed was broken, the heater was noisy and failing, all the vending machines were out of service or empty. Waited a couple days before I gave a bad review to see if management would contact me but they never did!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

SANDRA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our stopping point everytime we travel south. Everyone at the desk is super friendly and helpful
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Dorothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was well cared for. The breakfast was better than average. It included thoughtful condiments such as salsa and hot sauce for the eggs and peanut butter for the bagels. Coffee was better than average also, which oftentimes is not drinkable. Beds were comfortable and the unit was very clean.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to 95
2023년 11월에 1박 숙박함

8/10 - 좋아요

Peter

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nicely renovated . Room was warm and thermostat didn’t work. No shampoo or conditioner in shower. Like the motorized window shades.
2023년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
Great breakfast
It’s an older hampton inn but the sheets and pillows were the same good quality. The breakfast was very good
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Christopher

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

Keith

2023년 11월에 1박 숙박함