Brian, thanks for your feedback. So happy to hear that you enjoyed your breakfast. The pool is scheduled to open once the weather is consistently warm. Your feedback regarding the housekeeping will be shared with the housekeeping manager. The elevator is working fine.

Hello Tim, unfortunately we are not able to control what 3rd party sites say what amenities we do and do not have. With regards to breakfast, however, it is now complimentary! It is our hope that you will come and stay with us again.

Thank you, Deborah, for your feedback! Please come and stay with us again!

Thank you, Michael, for your feedback. We were very happy to have you stay with us.

We are so happy to hear that you were so well taken care of. We will be sure to share this with Amanda. It is sure to brighten her day. Thank you so much for sharing!

Dianne, thank you so much for your feedback. We are so happy to hear that you enjoyed your stay.

Rita, I am so sorry to hear that you did not enjoy your stay with us. I hope you will consider coming back again.

Thank you so much Vicki for taking the time to share with us your experience. We are thrilled that your enjoyed your stay.

Hi, melissa! I'm glad you enjoyed your stay with us, and I hope you will stay with us again!

Sorry you didn't enjoy your stay. Would love to find out more about any issues you may have encountered. Could you please elaborate?

Brent, thank you for your feedback. We are so happy to hear that you enjoyed your stay.

Hello Marcus, thank you so much for your feedback. In regard to the stairs, they are indeed accessible. The door is locked from the outside to ensure that non guest won't be able to access the stairs. They Do open from the interior side of the stairwell to allow guests to exit freely. I hope this answers your concerns.

Hello Infinaty, I wanted to address the comment you make about not having any rooms available on the date of your reservation. It appears there may be some confusion. We had plenty of rooms available on your reservation date but you didn't show up. According to the agreement between you and Expedia all cancelations (or no shows) will be charged the full amount of the reservation. You can dispute this if your wish with Expedia directly.

Thank you for your feedback as we are always looking for ways to improve.

Thank you so much for your feedback as we are always looking for ways to improve. We will share your feedback with housekeeping and maintenance.

We are thrilled to hear that you enjoyed your stay with us. Please come back any time.

Thank you Allison so much for your feedback. We are thrilled that you enjoyed your stay.

Thank you, Jelena, for your feedback. We are disappointed that your stay was not satisfactory. We are always looking for opportunities to improve and your feedback is important to us.