실내 수영장, 시즌별로 운영되는 야외 수영장, 08:00 ~ 22:00 오픈, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

베이뷰 와일드우드 리조트, 어센드 호텔 컬렉션 여행 후기

2.5 out of 5
베이뷰 와일드우드 리조트, 어센드 호텔 컬렉션
1500 Port Stanton Pkwy., Severn, ON

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 134개 이용 후기 중 73개" "
평점 8 - 좋아요. 134개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 134개 이용 후기 중 11개" "
평점 4 - 별로예요. 134개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 134개 이용 후기 중 2개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Pavel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and a cozy place.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Anton

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great experience
2024년 2월에 5박 숙박함

6/10 - 괜찮아요

Osman

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very expensive at the restaurant
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Patricia

2023년 12월에 1박 숙박함

8/10 - 좋아요

Erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Amber Elliott 님, 2023년 11월 17일
Thank you for taking the time to complete our survey regarding your recent stay at Bayview Wildwood Resort, Ascend Hotel Collection.We sincerely appreciate and value your feedback as a guest. We are so pleased to see that you enjoyed your time here with us! Your positive feedback will be shared with our team and will serve as encouragement as we strive to continuously improve the quality of our services.Your loyalty is important to us and we hope to see you visit again soon!Sincerely,Amber ElliottSocial Media ManagerBayview Wildwood Resort+1-800-461-0243

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Amber Elliott 님, 2023년 11월 17일
Dear Ryan,Thank you for taking the time to complete our survey regarding your recent stay at Bayview Wildwood Resort, Ascend Hotel Collection.We sincerely appreciate and value your feedback as a guest. We are so pleased to see that you enjoyed your time here with us! Your positive feedback will be shared with our team and will serve as encouragement as we strive to continuously improve the quality of our services.Your loyalty is important to us and we hope to see you visit again soon!Sincerely,Amber ElliottSocial Media ManagerBayview Wildwood Resort+1-800-461-0243

4/10 - 별로예요

Mena

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The Pool is really dirty but ither than that it's good, not perfect but very good
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Duncan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very relaxing, great views
2023년 9월에 2박 숙박함
답변 제공: GM - Jason Stanton 님, 2023년 10월 2일
Hi Duncan, Thank you for taking the time to share your feedback with us regarding your recent stay at Bayview Wildwood Resort. We are delighted to hear that you had such a great stay and we sincerely appreciate your 5-star rating!

10/10 - 훌륭해요

Beheshteh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: GM - Jason Stanton 님, 2023년 10월 2일
Hi BeheshtehThank you for sharing your feedback with us. Great to hear you enjoyed your stay.

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The accommodations, beach area, docks, games room, pool area were all maintained well for an Ontario resort. The other main building, restaurant, bar and front foyer could use a renovation.
2023년 9월에 2박 숙박함
답변 제공: GM - Jason Stanton 님, 2023년 10월 2일
Hi Michael, Thank you for taking the time to provide us with your feedback. We have plans to renovate the Main Inn soon. We look forward to hosting you again sometime in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: GM - Jason Stanton 님, 2023년 10월 2일
Thank you for taking the time to share your feedback with us regarding your recent stay at Bayview Wildwood Resort. We are delighted to hear that you had such a relaxing and enjoyable experience, and we sincerely appreciate your 10 out of 10 rating!

10/10 - 훌륭해요

Monika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall quite pleased about the property. Our unit had 2 rooms with a nice patio overlooking the lake. The beach was narrow but wide and the lake bottom was firm sand and did have some weeds further out. There were canoes and kayaks and an outdoor pool. Inside pool in another building but was down stairs. We did have breakfast and dinner twice; which was a buffet. We did enjoy our short stay and would come back again.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Blossom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

8/10 - 좋아요

Alex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are super cute and staff were very friendly. Loved the breakfast options as well.
2023년 6월에 1박 숙박함
답변 제공: GM - Jason Stanton 님, 2023년 6월 26일
Hi Alex, Thank you for the amazing review. We are so happy to hear you enjoyed your stay with us. We will relay your comments to our F&B team. All the best and hopefully see you again sometime.

10/10 - 훌륭해요

Cheryl

단체 여행
The beds were awesome! Everyone was friendly & helpful! Food was great! Bartender make a great Pina Colada!
2023년 6월에 2박 숙박함
답변 제공: GM - Jason Stanton 님, 2023년 6월 15일
Hi Cheryl, Thank you so much for sharing your feedback with us. We are very happy to hear you enjoyed your stay and will be sure to relay your coments to our Food and Beverage team. We hope to see you again soon!

10/10 - 훌륭해요

Osman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Visit again
2023년 6월에 1박 숙박함
답변 제공: GM - Jason Stanton 님, 2023년 6월 15일
Hi Osman, Thank you for posting your review. Hope see you again sometime in the future. Kind Regards,

8/10 - 좋아요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Lovely rustic property and the rooms are lovely but our door lock barely worked. Sometimes it would take 20 mins to get it to work and allow us into our room.
2023년 6월에 2박 숙박함
답변 제공: GM - Jason Stanton 님, 2023년 6월 9일
Hi Kelly, Thank you for providing us with feedback from your recent stay. Can you please email me at jason@bayviewwildwood.com the room number you stayed in? I would like to ensure the lock is repaired as soon as possible. Thank you again, I am happy to hear you enjoyed your stay with us. Kind Regards, Jason

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: GM - Jason Stanton 님, 2023년 6월 9일
Hi Amanda, Thank you for taking the time to provide us with your feedback. We are thrilled to hear you enjoyed your stay with us and hope to see you again soon. Kind Regards, Jason Stanton

8/10 - 좋아요

Darryl

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: GM - Jason Stanton 님, 2023년 6월 9일
Hi Darryl, Thank you for taking the time to post a review on your recent stay at our resort. We are happy to hear you enjoyed your stay and look forward to hosting you again in the future. Kind Regards, Jason

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed in the Chickadee cabin - right on the beach. Tiny cabin perfectly appointed inside. I'll be back again.
2023년 5월에 1박 숙박함
답변 제공: GM - Jason Stanton 님, 2023년 6월 9일
Hi Greg, We love the cozy little cabin too! Great to hear you enjoyed your stay with us. See you next time. Regards, Jason

8/10 - 좋아요

Karla Mae

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lovely property with beautiful views of the lake. The staff are super friendly and make you feel right at home. We enjoyed the food at Echoes and loved that they had a children's buffet. Only complains were that there were bits of dirt on washroom floor (not fun to step on with wet feet), and the water was brownish from the tap - may be a naturally occuring thing so I didn't bring it up. Otherwise, we would definitely return! It's a nice place to relax and unwind with the family. :)
2023년 4월에 1박 숙박함
답변 제공: GM - Jason Stanton 님, 2023년 6월 9일
Hi Karla Mae, Thank you for taking the time to post your feedback. We are so happy to hear you enjoyed some down time with the family at our resort. We will be sure to relay your feedback to the food & beverage team. We have a high amount of iron in our water which can discolour it from time to time, sorry for any inconvenience. We hope to see you again soon! Kind Regards, Jason

10/10 - 훌륭해요

Pavel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and all events were well organized. Friendly staff and great room. Entertainment for the kids. Relaxed and pleasant atmosphere.
2023년 4월에 2박 숙박함
답변 제공: GM - Jason Stanton 님, 2023년 6월 9일
Hi Pavel, Thank you for providing us with your feedback. We are so happy to hear you enjoyed your stay with us and look forward to hosting you again in the future. Kind Regards, Jason

8/10 - 좋아요

Kathleen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
We had a good weekend at Bayview Wildwood. Two adults, and two kids ages 8/10. The property is unique and beautifully situated along Sparrow Lake and the room was clean, updated and the beds were SUPER cozy. While we enjoyed our trip overall, we thought there were some simple things that would make big improvements to the overall experience. Sauna or a jacuzzi in the pool area (even consider outdoor sauna for extra winter fun!). I thought there was a jacuzzi but - there is not! Have the ice cleared early in the morning during the winter!!! (Two days in a row we spent a lot of time finding shovels, and clearing snow, so that we could skate. We thought it would take a staff person maybe 45 minutes to clear a huge area of the ice and that this should be done every morning in the winter for guests! This would have improved my experience big time!) Good coffee. I think usually the resort has a small shop that likes has coffee in its market - which is not opened during some of the winter (it was not open when we were there) but we would have loved somewhere on site to get a good coffee, an espresso. Or to get simple foods like a bagel with cream cheese, some fruit - things like this. Lastly, the lay out and system for the games room could be improved. The kids loved the fun zone room but the gym / games room could use some re thinking for better use and more comfort! Thanks for a good family weekend!
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Marina

2023년 3월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2023년 3월 14일
Thank you for your feedback on Bayview Wildwood Resort. We hope that we can welcome you back to the resort again soon.

10/10 - 훌륭해요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2023년 3월 6일
Thank you Michelle for reviewing your recent stay. It is great to hear that you enjoyed your time at the resort. I hope you will come back and visit us again soon.

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Group of friends, stayed for one night in February 2023. Felt like we had stayed for a week. There was so much to do. Tobogganing, skating, ice hockey, curling, ice fishing, outdoor fire pits, games room, ping pong, fosse ball, darts, connect 4, snow shoeing and cross country skiing. Food on-site was great. Fun entertainment too. Friendly staff. They think of everything to make it a great memory.
2023년 2월에 1박 숙박함
답변 제공: GM - Jason Stanton 님, 2023년 2월 13일
Hi Jennifer, Thank you so much for taking the time to provide us feedback from your recent stay. We are very happy to hear you made full use of the onsite amenities and enjoyed your stay. We will pass along your comments to our team. We hope you have the opportunity to visit us again and create more great memories. Kind Regards,

10/10 - 훌륭해요

Andrea

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable cabin overlooking the lake. Lots of things for the kids to do and many free amenities.
2023년 1월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2023년 2월 9일
It is great to hear that you enjoyed your stay at the resort. We hope to see you again soon.

10/10 - 훌륭해요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
😊
2023년 1월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2023년 2월 9일
Thank you for taking the time to review Bayview Wildwood Resort. It is great to hear that you enjoyed your stay. We hope to welcome you back to the resort again soon.

10/10 - 훌륭해요

Carol

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Newly renovated rooms and cottages very quiet when places fall in the evening. I like the idea that our families meet halfway and have felt place to stay and be all together.
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Ericka

2022년 10월에 1박 숙박함

8/10 - 좋아요

Sarah

2022년 10월에 1박 숙박함

8/10 - 좋아요

Patricia

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cute little cottage by the water
Quiet and was nice for an afternoon walk. Not much else to do as Monday didn't have anything planned. We were ok with that though. We had dinner at the lodge and it was ok. The menu options are limited and we understand as it can include a meal plan and the resort caters to groups at this time of year. Service was great at dinner. We did find the prices a bit high for what we received but we were celebrating a special occasion and were determined not to let anything bother us. That said, as we were there only the one night, no one questioned the reason for our stay at this resort in particular so there was never an opportunity to share our special occasion with any of the staff. I'm being picky, but a quick 'what's bringing you here tonight?' or 'is this a special occasion?'. You know, the small talk. Not much of that actually. Other than that, all was good. Thanks.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Huayu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and beautiful place, the room is clean and the food is good,staff are nice and friendly
2022년 10월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2022년 10월 18일
It is great to hear that you enjoyed your stay at the resort.I hope we can welcome you back again soon.

10/10 - 훌륭해요

Udey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2022년 10월 18일
Thank you for your high review of Bayview Wildwood Resort.I hope we can welcome you back again soon.

10/10 - 훌륭해요

Osman

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place
2022년 9월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2022년 10월 18일
Thank you for your high review of Bayview Wildwood Resort.I hope we can welcome you back again soon.

6/10 - 괜찮아요

Melicki

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
It ok and I’m not picky.
The lake was beautiful however there was a lot of seaweed, there was ample chairs available to sit in the sand and the staff was amazing. Upon arrival the bathroom door did not shut and the screen on the back door was broken off and did not have a key. The beds were very uncomfortable and sank in. Was quite disappointed with the room considering how much money it cost per night.
2022년 8월에 2박 숙박함
답변 제공: Jason - GM 님, 2022년 8월 26일
Hi Melicki, I am very sorry to hear your recent stay did not live up to your expectations. I appreciate the feedback and will use your comments to continue to improve the operations at Bayview Wildwood Resort. Hope you to see you again in the future. Kind Regards,

8/10 - 좋아요

Donna

단체 여행, 가족 여행
좋아요: 직원 및 서비스
This is a great property for families ., especially little ones as it has a walk in beach. Accommodations and beds were just fine. Food however, not great. Was just ok. Soggy garlic toast, greasy food, for the price, so decided to go into Orillia for dinner the next night and we found a wonderful restaurant called Lot 88. The outside porch was nice to sit on, facing the water however the lights were all covered in cobwebs. A little more exterior property maintenance would go a long way and increase the overall look of the property. Regardless , we had a nice time.
2022년 8월에 2박 숙박함
답변 제공: Jason - GM 님, 2022년 8월 26일
Hi Donna, Thank you for the feedback, we appreciate your comments and will look to improve in our Food & Beverage moving forward to offer you a better experience in the future. Great to hear you enjoyed your time at Lot 88, it's great spot! Thank you again.

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: GM - Jason Stanton 님, 2022년 8월 13일
Hi Amanda, Thank you for the amazing review. We are so happy to hear the at you enjoyed your stay with us and look forward to hosting you and your family again in the future. Regards,

10/10 - 훌륭해요

Adam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family getaway
Great place to bring the family. We really liked the easy beach access and firepit. The indoor park for my little ones was fun, as well as the pool
2022년 6월에 1박 숙박함
답변 제공: GM - Jason Stanton 님, 2022년 7월 14일
Hi Adam, Thank you for the great review, we are so happy to hear you and your family enjoyed your stay with us. Hope to see you again soon. Kind Regards,

10/10 - 훌륭해요

Rick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of activities for our grandkids and all staff were great!
2022년 7월에 2박 숙박함
답변 제공: GM - Jason Stanton 님, 2022년 7월 14일
Hi Rick, Great to hear you enjoyed your stay with us. Thank you for posting your feedback. Kind Regards,

8/10 - 좋아요

Erwin Rex

2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Zhihua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
boating/swiming, a lot of fun.
2022년 6월에 2박 숙박함
답변 제공: GM - Jason Stanton 님, 2022년 7월 14일
Hi Zhihua, Great to hear you enjoyed some time at the lake. Come and visit us again sometime. Kind Regards,

10/10 - 훌륭해요

Rose

2022년 6월에 1박 숙박함
답변 제공: GM - Jason Stanton 님, 2022년 7월 14일
Hi Rose, Thank you for the fantastic score. We appreciate your feedback. Kind Regards,

10/10 - 훌륭해요

Ginger

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: GM - Jason Stanton 님, 2022년 7월 14일
Ginger, Thank you for the amazing review. We hope to see you again soon. Kind Regards,

10/10 - 훌륭해요

Morag mckay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place. Wish I could have stayed longer
2022년 5월에 1박 숙박함
답변 제공: GM - Jason Stanton 님, 2022년 7월 14일
HI Morag, Next time you definitely need to spend some more time on Sparrow Lake. Great to hear you enjoyed your stay. Kind Regards,

8/10 - 좋아요

kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fan in room kept turing off . I think that tje frequency on the remote also iinterferes with the room next to 216 sparrowview .it happened in the cottages also before
2022년 4월에 1박 숙박함
답변 제공: GM - Jason Stanton 님, 2022년 5월 2일
Thank you for providing your feedback to us. We are sorry to hear about the problems that occured with our ceiling fans, our maintenance team will investigate this issue right away and have it corrected. We appreciate that you brought it to our attention and are happy to see, that overall, you enjoyed your stay with us. We hope to see you again soon.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were so clean and beautifully decorated. I had the best sleep in such a comfortable cozy bed. Will definitely be back again.
2022년 4월에 1박 숙박함
답변 제공: GM - Jason Stanton 님, 2022년 4월 12일
Hi Lisa, Thank you for the amazing feedback. We love to hear about our guests having great sleeps!!! Hope to see you again soon.

10/10 - 훌륭해요

Rebecca

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely facilities. We visited in off season so missed breakfast times, but understandable.
2022년 4월에 1박 숙박함
답변 제공: GM - Jason Stanton 님, 2022년 4월 12일
Hi Rebecca, Thank you for taking the time to leave us your feedback. We appreciate it! Glad to hear you enjoyed your stay with us. We hope to see you again soon.