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텔레마크 앳 웨스트 빌리지 바이 코퍼 마운틴 로징 여행 후기

3 out of 5
텔레마크 앳 웨스트 빌리지 바이 코퍼 마운틴 로징
509 Copper Road, Copper Mountain, CO

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 27개 이용 후기 중 6개" "
평점 8 - 좋아요. 27개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 27개 이용 후기 중 9개" "
평점 4 - 별로예요. 27개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 27개 이용 후기 중 0개" "

8.0/10

청결 상태

7.2/10

직원 및 서비스

6.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice condo stay at Copper
Very nice stay - basic but very clean and comfortable room (Murphy bed was not as comfortable as a regular one but good enough).
2019년 8월에 1박 숙박함
답변 제공: MJ 님, 2019년 9월 3일
Thank you for staying with us! We appreciate the review and hope to see you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
Check-in process wasn’t great; wasn’t given the correct access instructions for the garage nor the garage code. No WiFi password provided. Had to make multiple calls to get the information. Room was listed as studio with queen bed, but the bed was a Murphy bed and not comfortable. Overall it was clean and quiet and it’s nice to have garage parking. Not a lot around in the area which wasn’t my main reason for staying there- it was my half-way point to another destination.
2019년 8월에 1박 숙박함
답변 제공: MJ 님, 2019년 8월 23일
We apologize for the garage issue and will work with our teams to streamline that access as well as the Wifi access. We hope you'll come back and experience all we have to offer this winter.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable with a view
It was a cute and quiet hotel. My room had a Murphy bed, so that was a first...but pretty cool. And the view was remarkable. Could have sipped coffee there all morning.
2019년 7월에 1박 숙박함
답변 제공: MJ 님, 2019년 7월 16일
Thank you so much for staying with us! We are thrilled you enjoyed your stay and hope to see you again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: MJ 님, 2018년 8월 29일
Thank you for staying with us! We hope to see you again soon.

4/10 - 별로예요

Sarah 님, Denver

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The refrigerator and coffee pot did not work in our room. I notified the front desk. They fixed the fridge the following day, but all the food we brought had already spoiled. They never fixed the coffee pot so we couldnt make coffee the whole time. Our window didn’t have a screen, which I also told the front desk. We had gnats and a wasp in our room the whole time, and had to keep the window open because there isn’t air conditioning. We were extremely disappointed in the quality of the room and the management’s lack of caring. We will not stay here again.
2018년 7월에 2박 숙박함
답변 제공: MJ 님, 2018년 9월 10일
We apologize for the maintenance issues and that we were unable to resolve them during your stay. My understanding is we would normally offer a credit to replace the groceries, so we definitely missed an opportunity to remedy the situation while you were still staying with us. We would be happy to extend a credit towards a future stay if you would like to give us another chance.

6/10 - 괜찮아요

Colorado 님, Copper mountain

좋아요: 청결 상태
별로예요: 직원 및 서비스
Room had a smell when we entered, we opened the windows and it cleared up. The check-in staff did not know the correct gargle code. I called someone else and they still didn't. I had to ask another guest, they gave me the code and told me I had been given the old code
2018년 6월에 1박 숙박함
답변 제공: MJ 님, 2018년 6월 26일
Thank you for staying with us! I have informed the front desk staff to update the garage code as well as notified maintenance to hopefully find the source of the odd smell.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
Good place to stay. However know that you need to go to the clubhouse to get your room keys. Also the garage code given by the front desk was incorrect. Talked with a neighbor and got the correct answer. Overall was convenient to area and room was clean and comfortable.
2018년 6월에 1박 숙박함
답변 제공: MJ 님, 2018년 6월 22일
Thank you for staying with us David! Apologies for the incorrect garage code and the run around for getting keys. We try to list the Front Desk as the property address but it occasionally gets lost in translation

10/10 - 훌륭해요

Alicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect spot right near heart of it all at Copper
The Telemark is in a fabulous location! It’s so close to the village and ski lifts, about 5-8 min walk. The rooms say kitchenette but really do have a full size appliances. The hot tub facility is very nice. The rooms are comfy and have everything you need. Great place to stay with a group of friends or family. Onsite parking is great. And the fact that you can use the athletic club and spa is perfect! We checked out of our hotel and skied all day and got to hit the spa for a shower before catching a red eye. It was fantastic. This is where I would stay when I come back to Copper. Note: you need to check in at the main lodging center vs the property itself.
2018년 1월에 3박 숙박함
답변 제공: MJ 님, 2018년 1월 30일
Thank you for staying with us! We are so glad you enjoyed your stay and hope to see you again soon.

8/10 - 좋아요

Denny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 1박 숙박함
답변 제공: MJ 님, 2018년 1월 23일
Thank you for staying with us! We hope to see you again soon.

6/10 - 괜찮아요

Chris 님, Denver

별로예요: 숙박 시설 상태 및 시설
40$ for 15 minutes late check out. No explanation.
This was my 1st time at Copper. Kind of liked it. Was considering buying a ski pass. Then I got an unknown charge on my card and had to call the switchboard to find out I was being nickled and dimed. This was the low season. No rush to turn rooms!
2017년 8월에 1박 숙박함

8/10 - 좋아요

Daniel 님, Denver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location, parking, walkable to village.
In town for a wedding, great for the stay. Would be excellent for ski season too.

6/10 - 괜찮아요

Kelly

6/10 - 괜찮아요

Heather 님, Golden, CO

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Decent room, poor information for check in
The instructions for check in were sorely lacking. You have to go to another building and this information wasn't provided in the Hotels.com information. Fortunately we are somewhat familiar with Copper and knew where the on-site check in facility was but those visiting would be waiting for 30 min or confused trying to figure it out.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
overnight stay
Overall nice conditions. Private parking (underground garage with code), well-furnished room with small kitchen, 3 twin beds and 1 queen (basically 2 bunk beds), bathroom with bathtub, pretty clean, free wifi. The only downside really was the lack of information before we arrive. Sport equipment and pool are available for free access at the lodging check-in building. We did not know where the hotel was exactly in the resort...

8/10 - 좋아요

Fran 님, Louisville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great weekend
We had a great time skiing at copper! It was great to have a place to stay in the mountains with our kids! We loved the hot tub and pool

6/10 - 괜찮아요

cathy 님, parker, CO

Near skiing
The pull out couch was broken and kept collapsing. The shape of the couch was not satisfactory. Needs to be replaced. The coffee maker is difficult to work just right and spilled all over counter. It should be replaced. It would have been nice to have a large bowl for pasta to serve.

10/10 - 훌륭해요

A Page

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Dawn 님, Denver

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Telemark
The room wss ok. Seems lile for $200 a night there would be a decent mattress to sleep on. The bed was extremely uncomfortable. Customer service was exceptional.

8/10 - 좋아요

chris 님, NY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay. Very convenient!

10/10 - 훌륭해요

Monica G. 님, Niles, IL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family holiday gateway
We always love to stay in Copper. Condo was clean and cozy, not top of the line but great for the price. Upon request fresh towels and housekeeping service was right at our door. Very nice atmosphere and lots of amenities. Walking distance to ski lift and restaurants.

8/10 - 좋아요

jm312

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
At the mountain, a littl older
Overall a nice stay. The pictures on the hotel listing are extremely generous; the pictures make the room look a LOT bigger, and much nicer than actual. The common areas are getting a little shabby. No hot tub still as of 1/20/13, the spa room is gutted. There was at least a man working on it.

4/10 - 별로예요

mphaneuf 님, Monument, CO 80132

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Welcome to the 1970's
A microwave with dials. A dishwasher that sounded like a jet. A carpet full of stains and patches. Formica everywhere. The murphy bed is only 3 feet from the fridge. Everytime the fridge starts, it wakes you up. At least the dishes and linens were clean. During our entire stay, nobody came in to make our bed or change our towels. The only positive side is that the accommodations are only a 5 minute walk to the lifts.
Ancient Appliances
Jetted Tub From the 70's

6/10 - 괜찮아요

Werner 님, Deutschland

별로예요: 객실의 편안함
Telelmark
Polster verschlissen, Betten erneuern, Elektrogeräte sind zum Teil defekt, Preis-Leistungsverhältnis ist nicht in Ordnung.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hot tub broken
The only problem is the hot tub is broken for a month. Why remodel a hot tub in the winter

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Union Creek at Copper Mountain Colorado
The room we were first given was terrible. Cheap half broken furniture. One recliners back was half falling off. Unusable. One window was stuck open and it was -15 degrees outside. Afte an hour and a half of sitting in th room waiting to hear back from the front desk they finally moved us to another room. This was room 212. The second room wad very nice. Good furniture, flat screen tv, fireplace, nicely decorated. It seems to me that it is extremely unfair that they can give you a crummy rundown room or a really nice room. I recomend anyone that rent a room from here should go in and look t the room, if not impressed call and get a better room. Since all the rooms are priced the same you shouldn't have to settle for a room that the owner has neglected and just put in the bare minimum required. The second room was 406. I feel tar copper is really ripping people off to rent rooms for a flat rate no matter how nice the room. In the end we got a nice room, but only after complaining for over an hour. There is something very wrong with the pricing of these rooms. I probably won't rent here again, but if I do I will check my room and if not satisfied I will either get a refund or demand a room that is worth my money. Not happy with the one night stay. 

6/10 - 괜찮아요

Cynthia 님, Loveland,Co

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not into the 80's decor
It was not what I expected. When I booked it I thought I was getting the place that was pictured online -instead I got a room from the late 70's early 80's that needs to be updated and/or thoroughly scrubbed. Bathtub was gross and carpets need to be cleaned. Convenience to the slopes can't be beat and front desk staff was very nice and very responsive to extra towels when needed.