숙박 시설 정면

호텔 아틀란티코 마드리드 여행 후기

4 out of 5
호텔 아틀란티코 마드리드
Gran Via 38, Madrid, Madrid

이용 후기

9.8

최고예요

평점 10 - 훌륭해요. 1555개 이용 후기 중 1344개" "
평점 8 - 좋아요. 1555개 이용 후기 중 159개" "
평점 6 - 괜찮아요. 1555개 이용 후기 중 35개" "
평점 4 - 별로예요. 1555개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 1555개 이용 후기 중 6개" "

10/10

청결 상태

9.8/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jai Sang

2023년 12월에 2박 숙박함
답변 제공: Eva García-Assistant Director 님, 2023년 12월 21일
Dear Jai Sang. Truly appreciate your survey. With your high score we understand that we met all expectations. Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely, Eva Garcia-Assistant Director

10/10 - 훌륭해요

Sunkyum

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
훌륭한 스페인의 첫인상
신혼여행 계획으로 예약한 첫 숙소 위치도 좋고 시설도 오래된 호텔치곤 굉장히 잘 관리되고 있었다 방은 예상을 깨고 매우 넓고 좋았음 욕조 배수가 좀 느린거 빼곤 딱히 흠잡을만한 곳이 없었음
2023년 12월에 3박 숙박함
답변 제공: Eva García-Assistant Director 님, 2023년 12월 12일
친애하는 Sunkyum, 최근 이용하신 당사 시설 투숙과 관련한 설문 조사를 작성해 주셔서 감사합니다. 고객님의 사업은 우리에게 매우 중요하며, 당사는 고객님의 피드백을 소중하게 여깁니다. 저희에게 투숙 경험에 대해 알려주시고, 어떻게 더 개선할 수 있는지 말씀해 주시면 저희가 향후 고객님과 다른 투숙객들에게 탁월한 경험을 제공하는 데 도움이 됩니다. 빠른 시일 내에 다시 한 번 저희 시설을 찾아주시길 기대합니다. 이 설문 조사 작성을 위한 시간을 내 주셔서 다시 한 번 감사드리며, 당사 브랜드에 보내주신 성원에 보답하겠습니다. 감사합니다. Eva Garcia-Assistant Director

10/10 - 훌륭해요

TAEWAN

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Eva García-Assistant Director 님, 2023년 7월 18일
Dear TAEWAN.Thank you for posting your review here and for your business. We are happy that you had a good experience with us and you prove this with full marks in the survey. Thanks again and I hope to see you soon. Warmest Regards,Eva García-Assistant Director

10/10 - 훌륭해요

JangHoon

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best service ever I had in Europe. I received a lot of help and they were very kind during my stay at the accommodation. Room condition was also good. I think it was recently renovated. Quite and cozy room even it is located at Gran Via street. Highly recommend!
2023년 6월에 5박 숙박함
답변 제공: Eva García-Assistant Director 님, 2023년 7월 18일
Dear JangHoon, congratulations for the beautiful pictures and thank you for putting on line on Expedia. Thank you also for your recommendation and for having shared your satisfaction with us and other travelersWe are very pleased to read you enjoyed the room and location.Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service,Eva García-Assistant DirectorWe are looking forward to another chance to host you.

8/10 - 좋아요

Kyungwoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족스러운 숙박이었음.
청소는 청결했고, 각종 용품도 잘 갖춰져 있었음. 카운터의 응대나 staff들은 친절했음. 다만 물을 끓이는 전기 주전자가 없어서, room에서 간단히 커피나 차를 타서 마실 수 없었음.
2023년 1월에 6박 숙박함
답변 제공: Eva García-Assistant Director 님, 2023년 2월 8일
친애하는 Kyungwoo, 최근 이용하신 당사 시설 투숙과 관련한 설문 조사를 작성해 주셔서 감사합니다. 고객님의 사업은 우리에게 매우 중요하며, 당사는 고객님의 피드백을 소중하게 여깁니다. 저희에게 투숙 경험에 대해 알려주시고, 어떻게 더 개선할 수 있는지 말씀해 주시면 저희가 향후 고객님과 다른 투숙객들에게 탁월한 경험을 제공하는 데 도움이 됩니다. 빠른 시일 내에 다시 한 번 저희 시설을 찾아주시길 기대합니다. 이 설문 조사 작성을 위한 시간을 내 주셔서 다시 한 번 감사드리며, 당사 브랜드에 보내주신 성원에 보답하겠습니다. 감사합니다. Eva GarciaAssistant Director

8/10 - 좋아요

MYEONGJI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮음
생각보다는 방이 좁았는데 머물만 했음 위치를 제대로 안보고 예약했는데 완전 큰 대로변에 있어서 가는 길은 쉽고 대신 좀 시끄러움 나는 안쪽 방으로 줘서 괜찮았음 전반적인 시설이 깔끔함
2022년 6월에 2박 숙박함
답변 제공: Eva García-Assistant Director 님, 2022년 7월 14일
Dear MYEONGJI, Thank you fory our review and for your useful remarks, it really means a lot for our team and is much appreciated. We are more than pleased to hear that you enjoyed stay with us and we look forward to the pleasure of welcoming you back to Hotel Atlántico. Warmest regards, Eva García-Assistant Director

10/10 - 훌륭해요

Risung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had an accident in our previous accomodation so we needed to move to this hotel 12:30 icn the morning and it was super great. The staffs at the reception were super nice and helpful and they even tried to find better room for us to sleep well in the early morning. The bed and pillow were comfortable and nice shower. Also the location was great.
2021년 12월에 1박 숙박함
답변 제공: Eva Garcia-Assistant Director 님, 2022년 1월 19일
Dear Risung. We are delighted to know that you finally found a pleasant hotel to sleep at Hotel Atlántico. We do appreciate your nice pictures and all the great comments about our location, bed, pillow and shower. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director

10/10 - 훌륭해요

LUCY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very courteous and helpful.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

John Earl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel everything was prefect for 15 nights. The staff was very pleasant and helpful the hotel was clean and elegant location was perfect. This was the best hotel I have ever stayed in and overall I think the best hotel in Madrid.
2024년 3월에 15박 숙박함

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location and very upscale large hotel room. People are very helpful & friendly.
2024년 4월에 1박 숙박함

8/10 - 좋아요

jorge A

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy limpio, muy buena localizacion.
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

ana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very centrally located, close to all major attractions. Beautiful huge room with an absolutely gorgeous bathroom. Comfortable bed and lots of storage space. Would definitely stay there again.
2024년 4월에 3박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 22일
Dear ana.we'd like to thank you for having chosen our hotel and for spending some of your time in writing your nice comment.We are glad your stay with us was comfortable and that you have been satisfied about our location, directly in Gran Via street, only to a few minutes from the main sights of the city.We hope there'll be another chance to host you, in the meantime please accept ourWarmest regards.Eva García-Assistant Director

10/10 - 훌륭해요

Rafael

가족 여행
.
2024년 4월에 4박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 22일
Dear Rafael.Truly appreciate your survey. With your high score we understand that we met all expectations. Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely, Eva Garcia-Assistant Director

10/10 - 훌륭해요

Kathryn 님, East Longmeadow

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very spacious and clean room
2024년 4월에 1박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 22일
Dear Kathryn.Thank you for your review, it is appreciated.I am pleased you enjoyed your stay with us and found the room spacious enough and the cleanliness of a high standard.Thank you again and we look forward to welcoming your return.Yours sincerely,Eva García-Assistant Director

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel Atlantico Madrid is a beautiful hotel. Our room was spacious, very comfortable bed, and large bathroom with 2 sinks. The hotel is centrally located, we could walk to all the places we wanted to see in Madrid, The only reason I gave the property 4 stars instead of 5 is that I would want future travelers to know we were on a very busy street, however the hotel is very sound-proof! It also had a very nice rooftop patio.
2024년 4월에 2박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 23일
Dear Nancy.I am very pleased that you enjoyed your stay with us and you found the location directly in Gran Via street, only to a few minutes from the main sights of the city with easy access to all areas of Madrid. Being one of the main streets of the city means it being one of the busiest and most popular streets in Madrid. I'm glad that inside the hotel you didn't notice the outside hustle and bustle, since as many guests tell us, "the Atlántico hotel is an oasis in the center of the city".We are also glad your stay with us was comfortable and that you have been satisfied about the room and rooftop patio.Thank you for your honest observations and feedback.We very much hope to have the opportunity to welcome you back soon.Warmest regards,Eva García-Assistant Director

10/10 - 훌륭해요

Johanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L’emplacement, propreté, personnel
2024년 4월에 9박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Chère Johanne. Nous sommes heureux de lire que vous avez passé un agréable moment chez nous et que vous avez apprécié notre emplacement, notre propreté et notre personnel. Nous essayons beaucoup de donner un acceuil individuel à chaque client et nous sommes ravis de lire que ça a été fait. Nous serions ravis de pouvoir vous acceuillir à nouveau chez nous un jour. Cordialement, Eva García-Assistant Director

10/10 - 훌륭해요

Marie france

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location everything is around, clean room, housekeeping every day, i got there early they check in at 10 instead of 12pm that was nice of them.
2024년 4월에 4박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Dear Marie france,Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location and services.It will be a pleasure to host you again in future. With best regards,Eva García-Assistant Director

10/10 - 훌륭해요

Peggy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Dear Peggy.Let me start by thanking you for completing our Guest Survey regarding your recent stay at our hotel. Your score is very important to us to encourage our staff and ourselves. We look forward to hosting you again.Thank you very much again for your time. Best regards. Eva García. Assistant Director.

10/10 - 훌륭해요

Michele 님, toronto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were great, room had everything we needed and more, clean, comfy beds. Right on via, close to everything. Nothing I didn't like.
2024년 4월에 2박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Dear Michele.Thank you very much for your lovely comment. We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel included the central location which we know how important is to make easier visiting the city.We really hope there'll be another chance to have you all here soon.Kind regards,Eva García-Assistant Director

10/10 - 훌륭해요

Maritza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location. The front desk very nice and helpful. Room super clean. Even got little chocolate in the evening.
2024년 4월에 3박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Dear Maritza.Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments about our location, room and cleanliness, as well as the smaill details as the chocolate in room. Hope to see you again in the near future. Sincerely,Eva Garcia-Assistant Director

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel Atlantico was amazing in every way!
2024년 4월에 3박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Dear Daniel, Thank you very much for your review. We are glad that you have had an amazing stay at Hotel Atlantico.Hope to see you soon.Kind regards,Eva García-Assistant Director

10/10 - 훌륭해요

Micah Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfectly central location, with many Madrid attractions within walking distance. The Hotel was beautiful, grand and clean, with friendly service.
2024년 4월에 2박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Dear Micah Anthony.Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a nice stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return.Kind regards,Eva García-Assistant Director

10/10 - 훌륭해요

Peter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, our room was too rear so very quiet. Don’t let small reception area put you off - All staff very friendly & helpful. Our room was spacious and well equipped, as was bathroom. Can’t recommend enough
2024년 4월에 4박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Dear Peter. Thank you very much for your great feedback, it really means a lot for our team and is much appreciated. We are more than pleased to hear that you enjoyed our location and your quiet room. We look forward to the pleasure of welcoming you back to Hotel Atlántico.Warmest regards, Eva García-Assistant Director

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a four night stay in a Superior room and was very impressed by the size and quality of the accommodation. After looking through some reviews about the street noise, I was worried that it would be a problem, but lowering the electric shutters helps muffle the sound. But honestly, after living in NYC, the traffic sounds were not much of am issue. Some of the pro’s for staying at Hotel Atlantic: easy access to transportation (metro/taxis), close to many of the local attractions, air conditioning works amazingly well, staff very friendly, and last, but not least, bilingual staff are very helpful with helping to navigate the local area. A few con’s that I found about this hotel is the plumbing… because in the shower the water kept filling the tub, no microwave in the room, and the “restaurant “ on the rooftop is more of a bar that sells appetizers. All in all, I would certainly stay here again.
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Dear Michelle.Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. All your suggestion will bear in our mind in the future in order to improve our quality and services for our guests and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. Again, thanks for taking the time and have a great day!Sincerely,Eva Garcia-Assistant Director

10/10 - 훌륭해요

TOMASZ

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly staff, good location
2024년 4월에 4박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Dear TOMASZ.Thank you for your Expedia review, it is appreciated.I am pleased you enjoyed your stay with us and found our cleanliness, location and staff to be of a high standard.Thank you again and we look forward to welcoming your return.Yours sincerely,Eva García-Assistant Director

10/10 - 훌륭해요

Mónica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente ubicación, la atención fue fenomenal, la habitación muy cómoda y de buen tamaño. Súper recomendable
2024년 4월에 4박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Estimada Mónica. Gracias por compartir su experiencia en el Hotel Atlántico y por sus super-recomendaciones. Nos satisface saber que su estancia fue cómoda tanto por el servicio recibido como por nuestra ubicación.Esperamos su regreso.Un saludo,Eva García-Assistant Director

10/10 - 훌륭해요

Martha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very fancy hotel for the price! Loved the room, service staff and cleanliness. The breakfast could be better quality food but everything else including the laundry service was superb.
2024년 4월에 5박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Dear Martha.Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words. We endeavour to offer a positive experience for all of our guests. With refrence to the breakfast, all your suggestion will bear in our mind in the future in order to improve our quality and services for our guests. I hope we get to see you again in the near future. Thank you again. Best regards,Eva García-Assistant Director

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Good Hotel, more than friendly Staff and very good located
2024년 4월에 1박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Dear Christian,We are pleased you enjoyed your recent stay with Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our location, hotel and staff are very much appreciated.Thank you for taking the time to write a review and we look forward to your return.Kind regards,Eva García-Assistant Director

10/10 - 훌륭해요

Adam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Dear Adam. Thank you for posting your review here and for your business. We are happy that you had a good experience with us and you prove this with the highest rating in the survey. Thanks again and I hope to see you soon. Warmest Regards, Eva García-Assistant Director

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location. Staff very friendly & helpful. Room & service very good
2024년 4월에 2박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 16일
Dear Paul,Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our location, cleanliness room, service and staff. It will be a real pleasure for us to host you in our hotel again. With kind regards,Eva García-Assistant Director

10/10 - 훌륭해요

Freddy 님, Tifton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great facility and great staff!
2024년 4월에 6박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 10일
Dear Freddy.Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our facilities and staff services.It will be a pleasure to host you again in future. With best regards,Eva García-Assistant Director

10/10 - 훌륭해요

Marta 님, Calgary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the time I go to Madrid, I stay at this hotel. They make me feel like at home. Everything is perfect.
2024년 4월에 5박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 10일
Dear Marta.Thank you for choosing Hotel Atlántico each time you visit Madrid. When customer come back is because he was satisfied in his previous stay. To convey a genuine feeling of being in a home from home is exactly what we strive for so I'm delighted that you felt we delivered on this for you.Thank you for your nice review and comments.Sincerely,Eva García-Assistant Director

10/10 - 훌륭해요

youssef

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in great location with reasonable price
2024년 4월에 5박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 8일
Dear youssef. Thank you for your review it is appreciated.I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid. Thank you again and hopefully we shall be able to welcome your return.Yours sincerely,Eva García-Assistant Director

10/10 - 훌륭해요

MARIA 님, guaynabo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived at 7 am from Miami and we were allowed to check in early. That really makes you feel welcomed. Room maintenance was excellent (Norma and Mercedes) kept our room fresh and clean. Will recommend and return. Great location!
2024년 4월에 4박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 10일
Dear MARIA.Thanks for taking time to post your review of our hotel.W e do appreciate all the great comments. Thank you to highlight our service, cleanliness and maintenance in your review. We really appreciate your mention of Norma and Mercedes. I have shared your kind words with them.I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 8일
Dear Michael. Truly appreciate your survey. With your high score we understand that we met all expectations. Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely, Eva Garcia-Assistant Director

10/10 - 훌륭해요

Mauricio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muchos lugares de interés caminando, transporte de metro a unos cuanto pasos, restaurantes cerca, excelentes instalaciones, limpieza, en calle principal de Madrid
2024년 3월에 6박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 5일
Estimado Mauricio. Le agradecemos mucho la descripción de su experiencia en el Hotel Atlántico. Saber que cumplimos con sus expectativas en cuanto a la limpieza, instalaciones y ubicación son el mejor incentivo tanto para la dirección como para el personal, ya que este objetivo es el principal propósito de todo el equipo del hotel. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchísimas gracias. Eva García-Assistant Director

10/10 - 훌륭해요

Marta 님, Calgary

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel
2024년 3월에 3박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 5일
Dear Juan,Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear you have had a nice stay with us. It will be a real pleasure for us to host you in our hotel again. With kind regards,Eva García-Assistant Director

10/10 - 훌륭해요

Amelia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Si volviera escogería el mismo lugar. Sugiero que el desayuno sea más variado y con opciones más típicas de España. Aunque no fue tan molesto en las noches se escuchaban las sirenas de los vehículos haciendo sentir el área en ocasiones un poco ruidosa.
2024년 3월에 5박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 5일
Estimada Amelia. Gracias por su alta puntuación y por informarnos que si vuelve a Madrid nos elegiría de nuevo para su alojamiento. Le pedimos disculpas si el desayuno no estuvo a la altura de sus expectativas. Aunque nuestras ventanas están insonorizadas, a veces es muy difícil eliminar por completo el ruido exterior ya que como pudo comprobar el hotel está situado en una calle principal, muy transitada, de Madrid. Si tiene un sueño ligero, le sugiero que solicite una habitación interior en su próxima visita. Su opinión es muy importante para nosotros y puede estar seguro que utilizaremos sus comentarios para procurar mejorar este servicio. Hasta pronto. Un saludo, Eva García-Assistant Director

10/10 - 훌륭해요

Cesar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff let us check in hours before time just arriving from airport. Welcoming stuff at front desk and restaurant. Very helpful with i formation
2024년 3월에 3박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 3일
Dear Cesar, Thank you so much for your kind review. We are very glad that you have had a pleasant stay at Hotel Atlantico and that you were especially pleased with the helpfulness of our staff. It is always gratifying to receive a positive feedback. We hope that we will be able to welcome you back to Hotel Atlantico.Best regards,Eva García-Assistant Director

10/10 - 훌륭해요

Ana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hermoso lugar, comodo, atención inigualable, cuartos y baño amplios y limpios. Mi ahora hotel favorito de Madrid, mi proximo viaje sera ahi la estancia.
2024년 3월에 6박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 5일
Estimada Ana.Estamos encantados de que nos haya elegido como su hotel favorito en Madrid!! Le agradecemos sus comentarios acerca de las habitaciones y baños, la limpieza y la atención recibida. Es importante para nosotros conocer la opinión de nuestros clientes, en especial, cuando nos informan que el hotel cumplió o superó las expectativas del cliente. Esperamos que sea pronto su próxima visita a Madrid.Un cordial saludo.Eva García-Assistant Director

10/10 - 훌륭해요

Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel right on gran via, very lively shopping area. My room was tidied each day and chocolates left on my pillow. Definitely recommend.
2024년 3월에 5박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 5일
Dear Jane.Thank you for your nice review, your stay with us and your recommendation. We are glad that we were able to make your visit comfortable and convenient. We hope to see you again soon!!! Warmest Regards, Eva García-Assistant Director

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/a
2024년 3월에 3박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 3일
Dear Jessica.Let me start by thanking you for completing our Guest Survey regarding your recent stay at our hotel. Your score is very important to us to encourage our staff and ourselves. We look forward to hosting you again.Thank you very much again for your time. Best regards. Eva García. Assistant Director.

10/10 - 훌륭해요

Mariya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The street is a bit noisy. The rooms are very nice, though. There are pretty terraces on the top floor. The staff is great. We went to Barcelona for 3 days and kept one of our suitcases with the hotel, which was very convenient.
2024년 3월에 1박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 5일
Dear Mariya.Thank you for your nice words with reference your stay at our hotel Hotel Atlántico. Your referrals are very important to us to encourage our staff and ourselves. All your suggestion will bear in our mind in the future in order to improve our quality and services for our guests. We look forward to hosting you again. Best regards.Eva Garcia-Assistant Director

8/10 - 좋아요

Claudia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Das Frühstück konnte nicht überzeugen; Rührei kalt...
2024년 3월에 5박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 3일
Sehr geehrter Çlaudia.Vielen Dank, dass Sie an der Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel teilgenommen haben. Wir schätzen Sie als unseren Gast, und Ihr Feedback ist uns sehr wichtig. Indem Sie uns mitteilen, was Ihnen an Ihrem Aufenthalt gefallen hat und was wir noch verbessern können, unterstützen Sie uns dabei, den Aufenthalt bei uns für Sie und andere Gäste zukünftig noch angenehmer zu gestalten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Eva Garcia-Assistant Director

10/10 - 훌륭해요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, Gran Via right outside hotel. Incredible roof top view. Excellent check in, smooth and easy, friendly staff. Close to everything in Madrid.
2024년 2월에 4박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 5일
Hello Jose.Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location and roof top terrace. Thank you also for your mention about the hotel staff. I have shared your kind words with them.I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director

10/10 - 훌륭해요

Tasaddooque

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No comment
2024년 3월에 3박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 3일
Dear Tasaddooque. We appreciated very much for taking the time to inform your valuable assessment and for your business. Although "No comments" in your review, it is glad to know you had a good experience with us and you prove this with the highest ratings in the survey. Thanks again and I hope to see you soon. Warmest Regards, Eva García-Assistant Director

10/10 - 훌륭해요

Pablo

2024년 3월에 1박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 22일
Dear Pablo. We appreciated very much for taking the time to inform your valuable assessment and for your business. It is glad to know you had a good experience with us and you prove this with the highest ratings in the survey. Thanks again and I hope to see you soon. Warmest Regards, Eva García-Assistant Director

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in the heart of the shopping district on Gran Vía. Beautiful rooms (a bit small compared to US) with large French doors and big windows facing the Gran Vía. Staff was attentive and room cleaning happened quickly when asked. Also not too expensive for the area. Excellent place. Will be back.
2024년 3월에 1박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 5일
Dear David, we'd like to thank you for having chosen our hotel and for spending some of your time in writing your nice comment.We are glad your stay with us was comfortable and that you have been satisfied about our location, cleanliness, and staff services.We hope there'll be another chance to host you, in the meantime please accept ourWarmest regards.Eva García-Assistant Director

8/10 - 좋아요

Sally 님, Burton On Trent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location on the main drag thro central Madrid. Super access to shops and restaurants. Rooms were clean. The front rooms were noisy - who knew the bus shelter needed jet washing at 2am! If you want quiet stay somewhere else!
2024년 3월에 4박 숙박함
답변 제공: Eva García-Assistant Director 님, 2024년 4월 5일
Dear Sally. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid. With reference to the noise, although our windows are soundproof, sometimes is very difficult to remove completetly the exterior noise since as you know the hotel is located in a busy main road of Madrid. If you are a light sleeper, I suggest ask for an interior room.Thank you for taking the time to share your experience.Yours sincerely,Eva Garcia-Assistant Director