럭셔리 스위트 | 고급 침구, 미니바, 객실 내 금고, 책상

톰톰 스위트 - 스페셜 클래스 여행 후기

5 out of 5
톰톰 스위트 - 스페셜 클래스
Bogazkesen Cad.Tomtom Kaptan Sokak 18, Beyoglu, Istanbul, Istanbul

이용 후기

9.8

최고예요

평점 10 - 훌륭해요. 684개 이용 후기 중 607개" "
평점 8 - 좋아요. 684개 이용 후기 중 60개" "
평점 6 - 괜찮아요. 684개 이용 후기 중 10개" "
평점 4 - 별로예요. 684개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 684개 이용 후기 중 5개" "

10/10

청결 상태

9.8/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.8/10

친환경

이용 후기

8/10 - 좋아요

Jinhyouk

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 6월 16일
Dear Jinhyouk,Thank you for taking the time to write a comment, because your comments are very important to us. We will be happy to welcome you, your family and your friends again in our hotel.Yours Sincerely,Tomtom Welcome Team

10/10 - 훌륭해요

Su young

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

KyungHo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이스탄불 신도심의 좋은 호텔
가장 기본인 스위트에 있었는데 모든것이 만족 스러웠습니다. 킹베드도 기대보다 넓직했으며 옷장, 거실, 화장실 그리고 조용한 난방용 팬 까지 아주 좋았습니다. 아침식사 부페도 매우 훌륭하고 프론트데스크/컨시어지도 아주 친절하여 기분이 더욱 가벼워 집니다. 그러나 호텔 앞의 영사관 때문에 택시가 100m 정도 떨어진 곳에서 승하차 해야 하는 번거로움이 있음. 트램 T1 Tophane 역에서 도보로 5분 이내이며 갈라타 타워, 탁심광장, 갈라타 타워, 이스트크랄 거리에 도보로 가기 충분히 가깝고 근처 박물관과 전시장 근접성도 매우 우수 함.
2020년 1월에 3박 숙박함
답변 제공: Welcome Desk 님, 2020년 2월 5일
Thank you for sharing your comments.We're so glad that you enjoyed your stay with us.Hope to welcome you again for another visit. Kindest Regards

10/10 - 훌륭해요

YOUNG SUK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the best small hotel
It was the best hotel experience I've ever had thanks to the immaculate service of the hotel staff and the unmatched quality of the room that was not only spacious but decorated with artworks as well. That it is located across the Italian Consulate and in cul-de-sac provided perfect tranquility in the heart of the bustling city and complete peace of mind. The stay in the Hotel gave me and my wife a unforgettable experience in the city, prompting us to visit the city and the hotel again in the near future.
2020년 1월에 3박 숙박함
답변 제공: Welcome Desk 님, 2020년 2월 5일
Thank you for sharing your comments.We're so glad that you enjoyed your stay with us.Hope to welcome you again for another visit. Kindest Regards

10/10 - 훌륭해요

Dong Geun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무 만족해요 특히 니꼴 레스토랑 짱입니다
2019년 10월에 3박 숙박함

10/10 - 훌륭해요

MINKYU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
나이스!!
너무 즐거운 신혼여행 이였습니다 좋은 경험을 남게ㅠ해줘서 감사합니다
2019년 6월에 3박 숙박함

10/10 - 훌륭해요

Hyunjae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함
답변 제공: Onbehalf of Tomtom Team 님, 2019년 4월 27일
Dear Hyunjae, Thank you for your rating and your time . Hope to welcome you back again. Kindest Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
전반적인 디자인 예쁘고 깨끗하고 데스크의 서비스 좋아요. 4층식당의 아침서비스도 훌륭하고 보스포러스 해협 전망을 보는것도 좋습니다. 다만 언덕을 심하게 오르내려야하는 다소 동떨어진 위치. 주변 지역 하수구 문제인지 전반적으로 느껴지는 하수냄새. 목욕물 받을때 약간 누런 녹물빛 등이 찜찜했습니다.
2019년 2월에 2박 숙박함

6/10 - 괜찮아요

in sook 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
룸 컨디션은 최고! 주변환경은 ㅠㅠ
룸의 컨디션 등 최고였습니다. 하지만 주변 교통이나 환경은...좋지 않더군요. 찾는데 어려움이 있었고, 또 폐가 등이 바로 옆에 있어서 보기에 좋지 않았습니다.

10/10 - 훌륭해요

HANJOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 부티크호텔! 위치는 조금 아쉽네요~
모든 객실이 스위트 룸 형태로 신혼부부나 커플들에게 추천합니다. 객실 아주 청결하고 서비스도 좋습니다. 조식도 일급호텔처럼 종류가 다양하지는 않지만 알차고 맛있습니다. 위치는 조금 불편합니다. Tophane역에서 도보로 10~15분인데 오르막길입니다.

10/10 - 훌륭해요

Lee 님, Seoul, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grear Service
It was my honeymoon trip. Staying 2 nights, my wife and I were totally satisfied by their service. The receptionist was able to speak English, French and Turkish. Breakfast was good as well. 신혼여행 기간 중 2박을 머물렀습니다. 찾아 가는 것이 상대적으로 어려웠지만 서비스와 방의 상태에 크게 만족했습니다. 프론트에 계신 포니테일 남자분 영어가 상당히 듣기 쉬웠습니다.

10/10 - 훌륭해요

SOMNATH

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, great location (very close to Karakoy and Eminonu) and absolutely wonderful service from everyone at the hotel - starting from the front desk to the staff at the restaurant. Looking forward to coming back at some point.
2024년 2월에 5박 숙박함
답변 제공: Tomtom Welcome Team 님, 2024년 2월 19일
Dear Somnath,Thank you for taking the time to write a comment because we care a great importance to guest comments and feedbacks. We also thank you for rating our hotel so good. We will be happy to welcome you, your family and your friends again in our hotel.Yours Sincerely,Tomtom Welcome Team

10/10 - 훌륭해요

MEHMET

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you
2024년 2월에 1박 숙박함
답변 제공: Tomtom Welcome Team 님, 2024년 2월 19일
Dear Mehmet,Thank you for taking the time to write a comment because we care a great importance to guest comments and feedbacks. We also thank you for rating our hotel so good. We will be happy to welcome you, your family and your friends again in our hotel.Yours Sincerely,Tomtom Welcome Team

10/10 - 훌륭해요

evelyn

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful experience!! Great hotel, location, and staff.
답변 제공: Welcome Desk Team 님, 2024년 1월 11일
Dear Evelyn, On behalf of all of us at Tomtom Suites, I would like to thank you for choosing our hotel and sharing this great review. We are thrilled that you enjoyed your experience with us. Your review means a lot to us. We look forward to welcome you again in a near future. Best Regards

10/10 - 훌륭해요

BARIS

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really loved the hotel.very big and clean rooms. Staff was very friendly and professional. Breakfast was excellent.we will definetly be back.
2024년 1월에 3박 숙박함
답변 제공: Welcome Desk Team 님, 2024년 1월 10일
Dear Baris,Thank you for taking the time to write a comment because we care a great importance to guest comments and feedbacks. We also thank you for rating our hotel so good. We will be happy to welcome you, your family and your friends again in our hotel.Yours Sincerely

6/10 - 괜찮아요

Ivan 님, New York

2023년 12월에 4박 숙박함
답변 제공: Welcome Desk Team 님, 2024년 2월 7일
Dear Ivan,Thank you for choosing our Tomtom Suites again.I appreciate your feedback about our hotel. Kind regards

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
perfect service
2023년 12월에 6박 숙박함
답변 제공: Welcome Desk Team 님, 2024년 1월 10일
Dear Michael,Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. I'm so happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards

10/10 - 훌륭해요

Michiaki 님, FUJISAWA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Difficult to access by car but very nice hotel with excellent service and property conditions
2023년 12월에 1박 숙박함
답변 제공: Welcome Desk Team 님, 2024년 1월 1일
Dear Michiaki,Thank you for taking the time to write a comment because we care a great importance to guest comments and feedbacks. We also thank you for rating our hotel so good. We will be happy to welcome you, your family and your friends again in our hotel.Yours Sincerely,Tomtom Welcome Team

10/10 - 훌륭해요

Ching Man

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tomtom suites is a fantastic hotel right next to the high street of Istanbul, İstiklal Cd. I’ve seen some negative reviews of difficulty getting to the hotel which requires some steep uphill/downhill walking, but this criticism is unfair as the entire city of Istanbul is full of hills and you’ll get a great leg workout regardless of where you stay. Speaking of the room itself, we’re fortunate enough to get upgraded three times thanks to booking though Expedia (we had VIP access through the site), the room is very spacious, clean, and comes with high quality toiletries (Molton Brown) as well. Breakfast is served on the fourth floor, which doubles as their one Michelin starred restaurant Nicole in the evening. The breakfast is exquisite and offers high quality pastries and cheeses. They’ll also make eggs to your liking, I had the omelette and honestly it was one of the best I’ve had in my entire middle eastern trip. They also give you a delicious salad and an assortment of homemade jams (loved the tomato paste!). Would definitely pick this hotel if we visit Istanbul again.
2023년 12월에 2박 숙박함
답변 제공: Tomtom Welcome Team 님, 2023년 12월 27일
Dear Ching Man,Thank you for taking the time to write a comment because we care a great importance to guest comments and feedbacks. We also thank you for rating our hotel so good. We will be happy to welcome you, your family and your friends again in our hotel.Yours Sincerely,Tomtom Welcome Team

10/10 - 훌륭해요

shane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property, well located with very friendly staff.
2023년 12월에 4박 숙박함
답변 제공: Tomtom Welcome Team 님, 2023년 12월 27일
Dear Shane,Thank you for taking the time to write a comment because we care a great importance to guest comments and feedbacks. We also thank you for rating our hotel so good. We will be happy to welcome you, your family and your friends again in our hotel.Yours Sincerely,Tomtom Welcome Team

10/10 - 훌륭해요

alexander

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
2023년 12월에 1박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 12월 18일
Dear Alexander, Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. I'm so happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards

10/10 - 훌륭해요

inci

2023년 12월에 1박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 12월 5일
Dear inci,Thank you for choosing our Tomtom Suites Hotel.I appreciate your feedback about our hotel. We look forward to welcome you again in a near future.Kind Regards

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel in good location for shopping and nightlife.
2023년 11월에 2박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 11월 25일
Dear Thomas,Thank you for taking the time to write a comment because we care a great importance to guest comments and feedbacks. We also thank you for rating our hotel so good. We will be happy to welcome you, your family and your friends again in our hotel.Yours Sincerely,Tomtom Welcome Team

8/10 - 좋아요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Das Suiten-Hotel war in Summe sehr schön, die Unterkunft sauber und der Service sehr gut. Hervorzuheben ist die Lage am italienischen Konsulat. Allerdings muss man gut zu Fuß sein, um auf die Istiklal zu kommen (sehr steiler Anstieg). Der Service hat meiner Frau und mir sehr gut gefallen. Vor allem hervorzuheben ist Fuat beim Frühstücks-Service. Er ist wirklich für das Hotel eine Bereicherung und Beispiel für tollen Service und Professionalität. Die Dachterasse und der Blick von dort sind spektakulär. Nurol beim Empfang war ebenfalls klasse und immer hilfsbereit. Beide waren gleichermaßen angenehm und professionell. Was die Stimmung eingetrübt hat: am Morgen der Abfahrt wurde uns noch der Piccolo aus der Minibar in Rechnung gestellt - wobei wir dachten, dass wir alles am Voraben bereits beglichen hätten - mindestens hatte man uns das so gesagt. Böse Überraschung: für den Piccolo (Wert 4-8 Euro) mußten wir 32 Euro zahlen. Das ist übertrieben und hinteräßt einen faden Beigeschmack.
2023년 11월에 6박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 11월 21일
Dear Thomas,Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. I'm so happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards

10/10 - 훌륭해요

alexander

2023년 11월에 3박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 12월 5일
Dear Alexander,Thank you for choosing our Tomtom Suites Hotel.I appreciate your feedback about our hotel. We look forward to welcome you again in a near future.Kind Regards

10/10 - 훌륭해요

Jiyeon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was very clean and all staff were very courteous. Location was conveniently near Istiklal street. Breakfast service was phenomenal- quality and presentation of food were exceptional and the view was amazing overlooking the sea. Will definitely recommend the hotel for anyone who is interested in Istanbul.
2023년 11월에 4박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 11월 11일
Dear Jiyeon, On behalf of all of us at Tomtom Suites, I would like to thank you for choosing our hotel and sharing this great review. We are thrilled that you enjoyed your experience with us. Your review means a lot to us. We look forward to welcome you again in a near future. Best Regards

10/10 - 훌륭해요

Lynda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 10월 24일
Dear Lynda,Thank you for choosing our Tomtom Suites Hotel.I appreciate your feedback about our hotel. We look forward to welcome you again in a near future.Kind Regards

10/10 - 훌륭해요

Payman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the moment you enter this hotel you definitely notice that it's special. The rooms are high design with curated art work. The staff is of the caliber of the best 5 star hotels anywhere. The location and it's close proximity to Bebek and Galata Tower which make it one of the top areas in Istanbul. The daily breakfast was spectacular and the service again above and beyond. I can't recommend this Hotel enough. We will definitely be back again and again.
2023년 10월에 3박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 10월 17일
Dear Payman, Thank you for posting such a glowing feedback following your recent stay at Tomtom Suites. Your voice is valuable. It was for me and my staff a real pleasure to read that you felt yourself like at your own home and appreciated our efforts. Be sure that we are honored to have you as our guest everytime when you are here. Your honest feedback helps others make better travel decisions. Thank you!... Looking forward to welcoming you back to Istanbul.Kind Regards

10/10 - 훌륭해요

miriam

2023년 10월에 2박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 11월 4일
Dear Miriam,Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. I'm so happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards

10/10 - 훌륭해요

William 님, Corona Del Mar

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautifully renovated historic building in a quieter part of the City but walking distance to many attractions. Rooms are very large and bathrooms are modern with plenty of space. The staff really do go out of their way to accommodate you. This was our second stay here and on both occasions they made sure we could check into our rooms early. Also provided late checkout. Breakfast is excellent and served in rooftop restaurant with views out over the Bosphorus.
2023년 10월에 1박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 10월 13일
Dear William, On behalf of all of us at Tomtom Suites, I would like to thank you for choosing our hotel and sharing this great review. We are thrilled that you enjoyed your experience with us. Your review means a lot to us. We look forward to welcome you again in a near future. Best Regards

10/10 - 훌륭해요

Bora

2023년 8월에 1박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 10월 11일
Dear Bora,Thank you for choosing our Tomtom Suites Hotel.I appreciate your feedback about our hotel. We look forward to welcome you again in a near future.Kind Regards

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely Fantastic! The hospitality is top notch. We stayed here for a few nights prior to our cruise. They helped us arrange a walking tour (Our guide Musa was fabulous), a beautiful Hamam just a short walk away and we had them arrange another tour and transfer to the airport once our cruise returns. The breakfast and view from the top floor were both amazing. For us, Istanbul is best seen by foot and this place is a great location, but there is a little walking to be done. Easy decision for us on where to stay next time we’re in Istanbul.
답변 제공: Welcome Desk Team 님, 2023년 10월 3일
Dear Daniel,On behalf of all of us at Tomtom Suites, I would like to thank you for choosing our hotel and sharing this great review.We are thrilled that you enjoyed your experience with us. Your review means a lot to us.We look forward to welcome you again in a near future.Best Regards

2/10 - 너무 별로예요

Wendy

2023년 9월에 2박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 10월 6일
Dear Wendy,Thank you for choosing our Tomtom Suites again.I appreciate your feedback about our hotel. Kind regards

10/10 - 훌륭해요

Mona 님, Draper

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful and quaint boutique hotel hustled in a safe area away from the crowd. Very courteous staff and Michelin star rated roof top restaurant.
2023년 9월에 3박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 9월 18일
Dear Mona,On behalf of all of us at Tomtom Suites, I would like to thank you for choosing our hotel and sharing this great review. We are thrilled that you enjoyed your experience with us. Your review means a lot to us. We look forward to welcome you again in a near future. Best Regards

10/10 - 훌륭해요

Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 9월 19일
Dear Manuel, Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. I'm so happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards

10/10 - 훌륭해요

Angelika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 9월 18일
Dear Angelika, Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. I'm so happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel but access is a problem…somebody should tell you that you cannot access the street
2023년 9월에 2박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 9월 11일
Dear Daniel,Thank you for your review and for choosing our hotel.I appreciate your positive feedback about our hotel.I’m so happy that you enjoyed your stay and I’m looking forward to having you again as a guestin our hotel.Kind Regards

10/10 - 훌륭해요

Eileen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What A Find!!
What a find! Just off the active streets, set in a beautiful and peaceful setting all while being located in a very convenient section of Istanbul! Great rooftop view of the harbor! Staff was congenial and accommodating! I totally loved this hotel!
2023년 9월에 2박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 10월 27일
Dear Eileen,Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. I'm so happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards

10/10 - 훌륭해요

Sugiko

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 10월 2일
Dear Sugiko, Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. I'm so happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards

10/10 - 훌륭해요

Shedrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service at a beautifully restored property
What a delightful surprise our stay at the Tom Tom Suites was this past week. The front desk manager, Cenan, went above and beyond on every request we made and many we didn't make. The hotel was gorgeous and our upgraded room huge. The breakfast was tasty. All staff we encountered were friendly and efficient.
2023년 8월에 2박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 9월 5일
Dear Shedrick, On behalf of all of us at Tomtom Suites, I would like to thank you for choosing our hotel and sharing this great review. We are thrilled that you enjoyed your experience with us. Your review means a lot to us. We look forward to welcome you again in a near future. Best Regards

10/10 - 훌륭해요

Maxwell

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly Recommend
5/5 stars. Amazing experience. Have 0 complaints. Gorgeous, modern hotel. Perfectly clean. Had an amazing experience and felt very at home and comfortable in the hotel room. The buffet breakfast is to die for and the staff is incredible...especially the front-desk person Sinan. He is the nicest and most helpful person ever. He makes your experience unmatched! Quiet area near the Italian consulate, easy to walk anywhere.
2023년 8월에 3박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 9월 4일
Dear Maxwell, Thank you for posting such a glowing feedback following your recent stay at Tomtom Suites. Your voice is valuable. It was for me and my staff a real pleasure to read that you felt yourself like at your own home and appreciated our efforts. Be sure that we are honored to have you as our guest everytime when you are here. Your honest feedback helps others make better travel decisions. Thank you!... Looking forward to welcoming you back to Istanbul, I remainYours Faithfully...

10/10 - 훌륭해요

Tetsuo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 9월 4일
Dear Tetsuo, Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. I'm so happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent rapport qualité/ prix
L'hôtel est situé dans une rue piétonne, pratique pour le calme (aucun passage), légèrement plus compliqué pour les déplacements en taxi (rien d'insurmontable pour autant). Le service est au top, le personnel étant discret et ultra serviable. La suite que nous avons occupée était propre et spacieuse. Mention spéciale pour la qualité de la literie. Reste que la déco est un peu surannée, mais rien de bien grave. Quant au petit déjeuner, servi au dernier étage (joli vue mais climatisation très perfectible), il est très bien, même s'il n'y a aucune nouveauté d'un jour sur l'autre.
2023년 8월에 4박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 9월 1일
Dear Guest, Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. I'm so happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards

10/10 - 훌륭해요

Mieko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great suite!! The staff were super nice, and the breakfast was so satisfying. They even upgraded our room and the room was amazing. We loved everything. However, the taxi driver did not know the place so you might want to tell them it is next to the Italian Embassy. I would definitely love to stay there again! 素晴らしいプチスイートホテルで大満足でした。大型の高級ホテルより客に寄り添ったきめ細かいサービスが素敵です。朝食も眺望が素晴らしい上にライブでオムレツを作ってくれたりサラダや焼き立てクロワッサンが絶品です。客室を無料でアップグレードしてくれて美しく広すぎるお部屋に大きなバスタブで最高に贅沢を味わえます。 このお値段ではコスパが本当に良すぎです。 ただ、タクシーが場所を知らないので、トムトムスイーツはイタリア大使館の真ん前だと伝えたほうがよいです。私たちは変なところで降ろされ、坂を上りまた恐ろしく急な坂をスーツケースで下るというとんでもないところから行かなくてはいけなかったので、そちら側からはハード過ぎました。 スタッフはとてもフレンドリーで優しく、最終日のタクシーも前日に予約してくれ、ホテルで定額カード決済でき、とても助かりました。というのも、イスタンブールではタクシーでぼったくられることが当たり前で、またクレジットカードが使えないことも普通です。 是非また泊まりたいスイートです!
답변 제공: Welcome Desk Team 님, 2023년 8월 22일
Dear Meiko,On behalf of all of us at Tomtom Suites, I would like to thank you for choosing our hotel and sharing this great review. We are thrilled that you enjoyed your experience with us. Your review means a lot to us. We look forward to welcome you again in a near future. Best Regards

2/10 - 너무 별로예요

Stuart

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Had a mechanical vibration going on every night all night. The manager didn’t do anything about it. Really disappointing.
2023년 8월에 3박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 8월 21일
Dear Stuart,Thank you for choosing our Tomtom Suites again.I appreciate your feedback about our hotel. Kind regards

10/10 - 훌륭해요

DAVID 님, CHARLOTTE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great attentiveness and service! 24/7 staff was friendly and helpful. Included breakfast was out of this world with a gorgeous view to boot!! Convenient to Istiklal for shopping, atms, etc. Daily tea period in the afternoon was an added treat. I would gladly stay here upon my next visit to Istanbul!
2023년 7월에 4박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 8월 20일
Dear David,Thank you for choosing our Tomtom Suites.On behalf of our entire staff, I would like to thank you for your powerful review after your stay with us. We deeply appreciate. We hope that you will give us the opportunity to serve you again on your next visit to Istanbul.Cordially

2/10 - 너무 별로예요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maximum one star
Friendly staff. Air con works well. Strong shower with good drainage. Quiet and fast elevator. Comfortable bedding. Soft and absorbent towels. Plenty of local specialties for breakfast. Warning: very very steep climb via an smelly alley to the Main Street in one direction and broken sidewalk the other direction. I give a “1” star because the private tour guide the hotel recommended at few hundred Euro a day is a scam. Without going into much detail about his lack of forthcoming info. It’s so upsetting the guide together with few shop owners try to strong arm and relentlessly pressure us to buy things when i repeatedly said no. I have experienced this tactics in few other countries, It’s part of their culture and ways, I understand. Although I don’t believe the private guides are employees of the hotel, but when it’s highly recommended and fees were added to the hotel bill, to me, it’s part of the hotel. it is unbecoming of the management at TomTom not to protect us, their hotel guests from unwanted solicitations and substandard guides.
2023년 8월에 3박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 8월 19일
Dear Christine,Thank you for your review and for choosing our hotel.Kind Regards

10/10 - 훌륭해요

Yasuyuki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
小規模ですが、歴史的な建物を利用した快適なホテルです。部屋は広く、デザインも素晴らしい。風呂はジャグジーがあり、リラックスできます。ミシュランレストランで朝食が提供されます。スタッフのホスピタリティも良い。 近くにイタリア大使館があり、閑静な場所ですが、賑やかな大通りにもすぐアクセスできます。トラムの駅も歩いてすぐ近い。 ただ一つの注意点は周りの坂道です。もしあなたが荷物が多い、もしくは若者でなければ空港からはタクシーを必ず使いましょう。2023年8月では、イスタンブール空港から400トルコリラです。
2023년 8월에 4박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 8월 17일
Dear Yasuyuki,On behalf of all of us at Tomtom Suites, I would like to thank you for choosing our hotel and sharing this great review. We are thrilled that you enjoyed your experience with us. Your review means a lot to us. We look forward to welcome you again in a near future. Best Regards

10/10 - 훌륭해요

Béchir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tout a été parfait de notre arrivée jusqu'à notre départ. Tout le personnel a été parfait, attentionné et de bon conseil pour nos sorties dans cette magnifique ville d'Istanbul. La suite occupée était magnifique avec beaucoup de charme.
2023년 8월에 7박 숙박함
답변 제공: Welcome Desk Team 님, 2023년 8월 14일
Dear Béchir,Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. I'm so happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards---------------------------------Cher Béchir,Merci pour votre avis et d'avoir choisi notre hôtel.J'apprécie vos commentaires positifs sur notre hôtel. Je suis tellement heureux que vous ayez apprécié votre séjour et j'ai hâte de vous avoir à nouveau en tant qu'invité dans notre hôtel.Cordialement