표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 350개 이용 후기 중 219개" "
10 - 훌륭해요
219
평점 8 - 좋아요. 350개 이용 후기 중 74개" "
8 - 좋아요
74
평점 6 - 괜찮아요. 350개 이용 후기 중 23개" "
6 - 괜찮아요
23
평점 4 - 별로예요. 350개 이용 후기 중 19개" "
4 - 별로예요
19
평점 2 - 너무 별로예요. 350개 이용 후기 중 15개" "
2 - 너무 별로예요
15
8.8/10
청결 상태
9.0/10
직원 및 서비스
8.8/10
편의 시설/서비스
8.8/10
숙박 시설 상태 및 시설
8.8/10
친환경
이용 후기
10/10 - 훌륭해요
Maribeth
가족 여행
2024년 4월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was concerned about outside exit doors were always unlocked. Anyone walking around the back west side enterance could get inside the hotel. Kinda scary at night.
Maribeth
2024년 4월에 2박 숙박함
10/10 - 훌륭해요
Nicole
출장 여행
2024년 4월 21일
Great property and great staff at the front, especially the woman in the bright colors.
Nicole
2024년 4월에 2박 숙박함
10/10 - 훌륭해요
Michael 님, Kings Mountain
2024년 4월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Michael
2024년 4월에 3박 숙박함
4/10 - 별로예요
Melody
가족 여행
2024년 4월 15일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were known nd but no soap or lotions when arrived, no room access at 3pm and we have a baby, not notified no hot water for 10 hrs, vanity light out, No pool access
Melody
2024년 4월에 3박 숙박함
답변 제공: tracey 님, 2024년 4월 15일
Hi Melody, thank you so much for your review, we do apologize for you not having hot water in the middle of the night into the morning, I kept you up to date with the issue and I do apologize profusely, during our conversation you mentioned the light out and I sent my tech to fix it, I am so happy he was able to fix it so promptly, our pool is a seasonal pool and was closed during your visit and will open up in May. thank you so much for staying with us. Safe travels :)
10/10 - 훌륭해요
Aleksandra
2024년 4월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don’t get why anyone complains about this hotel? I love it :) stayed here 5 times already and always excited to go back bc the beds are so comfy :) no joke, took off the pillow cases so i could know what pillows they use to buy for my house. also the staff always so helpful & friendly; particularly night shift, tall guy with glasses. and daytime the precious older women with red hair and glasses :) i feel like family staying there at this point !
Aleksandra
2024년 4월에 1박 숙박함
10/10 - 훌륭해요
Chris
출장 여행
2024년 4월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aaron is great.
Chris
2024년 4월에 3박 숙박함
8/10 - 좋아요
Teah
2024년 3월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Teah
2024년 3월에 1박 숙박함
10/10 - 훌륭해요
Julya
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very welcoming and helpful
Julya
2024년 3월에 1박 숙박함
8/10 - 좋아요
Ryan
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ryan
2024년 3월에 1박 숙박함
10/10 - 훌륭해요
Debbie
가족 여행
2024년 3월 25일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aaron was a very welcoming host! Made special arrangements for our am shuttle
Debbie
2024년 3월에 1박 숙박함
6/10 - 괜찮아요
jose
가족 여행
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an unexpected stay and this hotel came thru for us. They even gave us an an upgrade.
The only thing we didn't like was the sound of cars off the freeway, a bit unexpected but maybe if better soundproofing, would make it a great place to stay.
Also the breakfast was delicious
jose
2024년 3월에 1박 숙박함
10/10 - 훌륭해요
Anthony
2024년 3월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good property. Easy on and off the freeway.
Anthony
8/10 - 좋아요
Timothy 님, Meridian
2024년 3월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay around the airport. Quick and close.
Timothy
2024년 3월에 2박 숙박함
10/10 - 훌륭해요
Richard 님, Bothell
2024년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Behind a truck stop style service station, but quiet, clean, comfortable, safe parking, and great staff.
Richard
2024년 3월에 1박 숙박함
8/10 - 좋아요
AlIcia
아이를 동반한 가족 여행
2024년 3월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the easy convenience to the free way. The staff was wonderful. And the rooms were clean. The picture's of the airplanes tjrpughout the building were awesome. My only complaint is the breakfast. The eggs were runny lkke sitting in water. The sausage was frozen.
AlIcia
2024년 3월에 2박 숙박함
10/10 - 훌륭해요
Jerald
연인과의 여행
2024년 3월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good value for money
Jerald
2024년 3월에 3박 숙박함
8/10 - 좋아요
Brandy
2024년 3월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Brandy
2024년 3월에 1박 숙박함
8/10 - 좋아요
Christine
2024년 3월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
Christine
2024년 3월에 1박 숙박함
2/10 - 너무 별로예요
Tom
2024년 2월 28일
Very pleasant surprise
Tom
2024년 2월에 1박 숙박함
10/10 - 훌륭해요
Junae
단체 여행
2024년 2월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that they had complementary breakfast. Also the hot chocolate and cookies in the lobby for gas. I had a great assortment of snacks and beverages. You could purchase as well.
Junae
2024년 2월에 2박 숙박함
6/10 - 괜찮아요
Travis
가족 여행
2024년 2월 25일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very small parking spaces and many larger pickup trucks made the parking situation more difficult than necessary. The halls have a faint odor of cat urine. Looks nicely remodeled in pictures, but in person it looks more like a cheap facelift.
Travis
2024년 2월에 1박 숙박함
10/10 - 훌륭해요
Matthew
출장 여행
2024년 2월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, convienence, great staff
Matthew
2024년 2월에 1박 숙박함
10/10 - 훌륭해요
ana 님, Hailey
2024년 2월 23일
ana
2024년 2월에 1박 숙박함
10/10 - 훌륭해요
Delene
가족 여행
2024년 2월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and Friendly staff
Delene
2024년 2월에 1박 숙박함
10/10 - 훌륭해요
Dori
가족 여행
2024년 2월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service!!!!
Dori
2024년 1월에 1박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Dori- Thank you so much for taking the time t complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
8/10 - 좋아요
Heather
아이를 동반한 가족 여행
2024년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service from staff. Even when we needed an extra room, they were able to get us the room across the hall. But to be honest the beds in both rooms during our stay were horribly uncomfortable. Everyone came home with sore backs from the beds. Maybe those need an upgrade? Everything else was great
Heather
2024년 2월에 3박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Heather - Hi Dori- Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I am sorry that we fell short of your expectations in the bed depart- good rest is so very important when traveling. I have passed on the information to Tracey, our GM and we will be looking into the matressesI hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 - 훌륭해요
Jerald
2024년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was really surprised how nice and roomy my room was
Jerald
2024년 2월에 1박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Jerald-Hi Dori- Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 - 훌륭해요
Keith
2024년 2월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Manager who checked me in was super welcoming and wonderfully sweet!
Keith
2024년 2월에 1박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Keith-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. And, because of Tracey, our GM, we are more like family and it is fun to come to work !Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 - 훌륭해요
Jan 님, Pocatello
출장 여행
2024년 2월 13일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
This is easy access to the airport, downtown & BSU. Only drawback, somewhat noisy outside due to a big truck parking.
Very nice inside, staff helpful & pleasant.
Jan
2024년 2월에 3박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Jan-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
8/10 - 좋아요
jessica 님, mccall
2024년 2월 1일
좋아요: 청결 상태, 직원 및 서비스
Staff was friendly and helpful. The room was clean. The room was very noisy from the traffic. It is what it is…a hotel next to the freeway.
jessica
2024년 1월에 1박 숙박함
10/10 - 훌륭해요
Jenna
출장 여행
2024년 1월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I got this room for an employee whose vehicle had broke down so I didn't actually stay here. I spoke with Aaron at the front desk and he was wonderful to work with and get my employee set up for the night (who wasn't prepared to stay the evening). Excellent customer service!
Jenna
2024년 1월에 1박 숙박함
답변 제공: Tracey Fitz 님, 2024년 2월 22일
Hi Jenna- thank you so much for your awesome 5 STAR review, I am so happy Aaron took good care of you and your guest. Please do come back and see us gain. Take Care!
10/10 - 훌륭해요
Michelle
가족 여행
2024년 1월 24일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
My new home away from home
Prompt service and great explanation of amenities regarding hotel as soon as we entered.
Michelle
2024년 1월에 1박 숙박함
답변 제공: Tracey Fitz 님, 2024년 2월 22일
Hi Michelle- WOW, thank you so much for your perfect 10 STAR review, we really appreciate your loyalty to us :) Please do come back and see us again :) Take Care!
10/10 - 훌륭해요
Marcia
가족 여행
2024년 1월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Marcia
2024년 1월에 1박 숙박함
답변 제공: Tracey Fitz 님, 2024년 2월 22일
Hi Marcia- You are awesome to give us a 10 STAR review, it makes us very happy that you enjoyed our hotel. Please do come back and see us again :) Safe travels.
8/10 - 좋아요
Timothy
가족 여행
2024년 1월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The night auditor who checked us in late is a rock star. We had an early need to be at the airport. The shuttle was not allowed to run (snow/ice) so she offered to take us in her personal car after she made the breakfast for everyone. This kind of person makes America the greatest. She's a real asset and knows how to treat people. Plus when I asked her in the morning if she balanced the audit last night - she said she always balances! Bravo!!
Timothy
2024년 1월에 1박 숙박함
답변 제공: debi 님, 2024년 2월 22일
HThank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for the kind words for Brandi- feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Servicesi Timothy-
10/10 - 훌륭해요
Jarrett
2024년 1월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was extremely friendly and welcoming room was nice.
Jarrett
2024년 1월에 1박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Jarret-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 10 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
6/10 - 괜찮아요
Cathie
가족 여행
2024년 1월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again but don’t rely upon n breakfast
Perfect for overnight except that the breakfast was pretty bad. Had all the normal stuff and looked fresh and plentiful but everything was so bland. Waffles, eggs and sausage had no taste at all, so strange. Thee is a truck stop in walking distance with 2 fast food places and a sit down restaurant.
Cathie
2024년 1월에 1박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Cathie-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!I am sorry we failed to live up to your expectationsI feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback! I have shared your feedback with Tracey, our GM. This is an area she is always striving to improve!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 - 훌륭해요
Adriana
출장 여행
2024년 1월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Adriana
2024년 1월에 4박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Adriana- Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 10 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 - 훌륭해요
Frank A
출장 여행
2024년 1월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business / Airline Commuter
Excellent Hotel. Location for me was perfect. Previous reviews stated because of location next to a truck stop and the interstate, it was noisy. This was not the case. Staff was AMAZING. The Manager was OUTSTANDING and also AMAZING. She was very receptive when I brought up a couple of issues and made them right. Highly recommended. Definitely will be a repeat customer.
Frank A
2024년 1월에 4박 숙박함
답변 제공: debi 님, 2024년 2월 22일
HI Frank-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 10 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!And thank you for the kind words- Thanks to Tracey, our GM, we are more like a family and it is a pleasure to come to work!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 - 훌륭해요
KEITH
출장 여행
2024년 1월 16일
KEITH
2024년 1월에 2박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Keith-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 - 훌륭해요
Natalie
연인과의 여행, 출장 여행
2024년 1월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Natalie
2024년 1월에 3박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Natalie-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 - 훌륭해요
Jeffery
연인과의 여행
2024년 1월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is close to the airport and also downtown. The propert is very clean amd modern and the staff are helpful and very friendly
Jeffery
2024년 1월에 1박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Jeffrey-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 - 훌륭해요
Yareli
2024년 1월 11일
Yareli
2024년 1월에 1박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Yareli-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 - 훌륭해요
Keith
2024년 1월 10일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The staff!
The hotel and everything about it is alright, but the people that work there are over the top fantastic!
Keith
2024년 1월에 1박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Keith-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 10 rating! And for the kind words- we truly are more like a family and it is a pleasure to come to work! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
2/10 - 너무 별로예요
Nancy
2024년 1월 9일
Didn't stay, flight got canceled and we did not get a refund
Nancy
2024년 1월에 1박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Nancy- Thank you for taking the time to complete the survey. I apologize for your circumstances, but unfortunately, this is one of the difficulties we encounter when booking through a 3rd party.Safe TravelsDebiGuest Services
10/10 - 훌륭해요
Dana
2024년 1월 8일
Dana
2023년 12월에 1박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Dana-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 10 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
8/10 - 좋아요
Keith
2024년 1월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service!
Keith
2024년 1월에 1박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Keith-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area .Safe Travels!Debi GuerricaechevarriaGuest Services
4/10 - 별로예요
Binkley
출장 여행
2024년 1월 7일
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
parking lot is an icy snowy mess. easy for a wreck or someone fall. The guy at check in did not care about any of my concerns. He told me where to park and that my room would over look the lot. However, I could not see my vehicle. mattresses and covers are filthy. coffee table and tray were filthy. Coffee grounds wiped into chair. That was just walking in the room. I ckeck every room for bed bugs. Did not find any but discovered the dirty mattresses.
Binkley
2024년 1월에 1박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Binkley- Thank you for taking the time to complete the survey. I'm sorry we failed to live up to your expectations. But, thanks to your feedback, we continue to try and improve our guest experience!Debi GuerricaechevarriaGuest Services
8/10 - 좋아요
Jill
2024년 1월 6일
좋아요: 청결 상태, 직원 및 서비스
Jill
답변 제공: debi 님, 2024년 2월 22일
Hi Jill-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
8/10 - 좋아요
shareka
가족 여행
2024년 1월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
shareka
2023년 12월에 1박 숙박함
답변 제공: debi 님, 2024년 2월 22일
Hi Shareka-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area !Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 - 훌륭해요
Janis
2023년 12월 31일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super helpful and friendly staff!
Janis
2023년 12월에 1박 숙박함
답변 제공: debi 님, 2023년 12월 31일
Hi Janis,I know how valuable time is, so I want to thank you for taking the time out of your day to complete the survey for your recent stay at Hotel 28!Thank you for your 5 star rating! The feedback we get is very important. We are continually trying to improve our guest experience and can only do that with the help and input from those like you to let us know how we are doing!I hope we will see you again should you find yourself back in the Boise area.Happy New Year!Debi GuerricaechevarriaGuest Services