외관

프로스타일 호텔 호치민 여행 후기

4 out of 5
프로스타일 호텔 호치민
26 Thi Sach st, Ben Nghe ward, Dist 1, Ho Chi Minh City

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 184개 이용 후기 중 87개" "
평점 8 - 좋아요. 184개 이용 후기 중 61개" "
평점 6 - 괜찮아요. 184개 이용 후기 중 19개" "
평점 4 - 별로예요. 184개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 184개 이용 후기 중 7개" "

8.0/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

MI HYANG

2023년 8월에 2박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 8월 14일
Dear My Hyang,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
깔끔하고 좋은 위치
깔끔하고 좋은 위치
2023년 7월에 2박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 7월 18일
Dear The Valued Guest,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in the near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

8/10 - 좋아요

Sun woo

2023년 6월에 1박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 7월 10일
Dear Mr Sun Woo,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We would love to welcome you back to our hotel in the near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
실속있음
깔끔하고 실속있는 호텔이에요
2023년 5월에 2박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 6월 12일
Dear Sir,Warmest greeting from Prostyle Hotel Ho Chi Minh.We thank you so much for taking time to send us the review.Your feedback as an encouragement to Prostyle Hotel Ho Chi Minh increasingly tries to improve even more so that we can bring the best service to customers.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)

2/10 - 너무 별로예요

CHULSUNG

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: Reception 님, 2022년 11월 20일
Thank you for staying with us.We will do our best to improve.

10/10 - 훌륭해요

HYUNJIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원들이 친절하고 청결하고 다시 방문 의사 있습니다.
2022년 6월에 3박 숙박함
답변 제공: Front manager 님, 2022년 7월 6일
Thanks for your comment. We are very pleased to hear the kind words from the staff. There are many things I couldn't do during Covid-19. We are planning to work on improvement from now on. We are looking forward to seeing you again.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
솔직한 평가
조식 훌륭한 편이며, 대부분 친절해서 좋았습니다. 출장이 잦아서 호텔을 여러군데를 이용하는데 여기 호텔 객실 방음이 제일 별로입니다. 메르디앙호텔을 10전 만점이라고 한다면 여기는 2점정도라고 생각합니다. 그외 호텔 로비 인테리어는 좋고 전체적인 평가는 가성비가 좋아 10점만점에 8점 주고 싶네요.
2020년 1월에 2박 숙박함
답변 제공: Front Manager: Long 님, 2020년 1월 23일
Thank you all from Prostyle hotel ho chi minh. The breakfast buffet is concerned. The hotel is visited by many countries. Seasoning and tastes are different, but we aim to be able to say that many people are delicious. And we will increase the number of products as much as possible to make you more satisfied. If you have the chance to come to Saigon again, we look forward to hearing from you. Thank you for your submission during your busy time.

10/10 - 훌륭해요

YK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of best of this price range.
Good location. Very good breakfast. Clean and nice interior and service.
2019년 12월에 3박 숙박함
답변 제공: Thuong Linh 님, 2019년 12월 12일
Dear Sir, Warmest greeting from Prostyle Hotel Ho Chi Minh team! We are very pleased to gain your maximum score in your review. Thank you for your positive comments on our location and facilities alike. We've been trying our best in the hopes of delivering an excellent guest experience and we are now delighted to gain your recognition. We look forward to seeing you on your next trip to Ho Chi Minh city. Thanks and best regards, Thuong Linh (Ms) Sales and Customer Service

2/10 - 너무 별로예요

Kiok

2019년 11월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Good location
Good location, great stuff. But, room was not clean, hot water didn’t work.
2019년 3월에 3박 숙박함
답변 제공: Lousia Linh 님, 2019년 3월 19일
Dear Sir, Warmest greeting from Hotel De Charme Saigon team! Warmest greeting from Hotel De Charme Saigon team! Thank you for your kind feedback. We're so sorry about the hot water system during your stay at our hotel. We rechecked and repaired the hot water system already. Hope that you will sympathize for us about the problem this time and we look forward to having a chance to serve you better next time. With my kindest regards, Lousia Linh (Ms) Sales and Customer Service Supervisor

8/10 - 좋아요

Yongusng

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
예약 시 창 여부 확인 필요
전반적으로 만족하였으나 숙박했던 방에 창이 없어서 5박 동안 불편했습니다. 예약 시 창의 여부를 반드시 확인하시기 바랍니다.
2018년 12월에 5박 숙박함
답변 제공: Lousia 님, 2019년 1월 18일
Dear Yongusng, Thank you for your kind feedback and for your recommendations. You booked Superior No Window for your stay at our hotel. This Superior room type doesn't have window. You should book Deluxe or Premium or Ruby Suite if you like window room. We look forward to seeing you on your next trip to Ho Chi Minh city Best regards. Tommy Do General Manger

8/10 - 좋아요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Kenta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice hotel. breakfast was nice.
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

RYUZO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
親切な対応してくれて安心して滞在することが出来ました。
2024년 2월에 4박 숙박함

8/10 - 좋아요

Toshiaki

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
何十回とホーチミンには行っていますが、ここには初めて宿泊しました。 思ったより朝食のメニューも多く、プールのサイズもあり、サウナまで付いていたので大変コスパが良かったです。 特にスタッフの方々の対応が良かったです。

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean good breakfast close to restaurants etc
2023년 12월에 3박 숙박함
답변 제공: Lousia (Ms) 님, 2024년 1월 3일
Dear Mr Thomas,Warmest greeting from Prostyle Hotel Ho Chi Minh.We are delighted to read your feedback. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all timesWe would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service team

10/10 - 훌륭해요

Hiroshi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Lousia (Ms) 님, 2024년 1월 3일
Dear Mr Hiroshi,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you for taking the time to share your stay experience at our hotel. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all timesWe would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service team

10/10 - 훌륭해요

eliane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maravilhoso
Hotel maravilhoso. Nem tenho palavras para descrever. Staff simpático, café da manhã delicioso, decoração linda, local ótimo, a poucos metros do sightseeing, restaurantes e com loja de câmbio próxima.
2023년 12월에 3박 숙박함
답변 제공: Lousia (Ms) 님, 2024년 1월 3일
Dear Ms Eliane,Warmest greeting from Prostyle Hotel Ho Chi Minh.The team will be thrilled to hear these kind words regarding our hotel good location, hotel style design, delicious breakfast & very friendly staff. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Many thanks and best regards,Lousia (Ms)Hotel Service Team

4/10 - 별로예요

Ryuichi

The noise was terrible even past midnight.
2023년 11월에 2박 숙박함
답변 제공: Lousia (Ms) 님, 2024년 1월 3일
Dear Mr Ryuichi,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us the review.On behalf of the entire hotel staff, I would like to sincerely apologize for your unpleasant experience because of the noise from outside of hotel.We're trying to find out the solution to solve this trouble.We hope that you will give us another chance to serve you better in the future. Please let us know if there is anything else we can do to assist you during your stay.Thank you for your understanding and patience.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 - 훌륭해요

Sayaka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Lousia (Ms) 님, 2024년 1월 3일
Dear Mr Sayaka,Warmest greeting from Prostyle Hotel Ho Chi Minh.It is always delightful to receive such kind comments as yours. We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service team

8/10 - 좋아요

Masahiro

좋아요: 청결 상태
日本人街に隣接しており、リーズナブルで良いと思います。朝食も満足するレベルです。
2023년 11월에 2박 숙박함
답변 제공: Lousia (Ms) 님, 2024년 1월 3일
Dear Mr Masahiro,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedbackWe are glad to hear that you were impressed by our hotel, especially breakfast services and that you enjoyed your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

6/10 - 괜찮아요

atsushi

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
虫(あり)多量に発生していた。
2023년 11월에 2박 숙박함
답변 제공: Lousia (Ms) 님, 2024년 1월 3일
Dear Mr Atsushi,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us the review.On behalf of the entire hotel staff, I would like to sincerely apologize for your unpleasant experience at the our hotel.I will share your valuable feedback with the housekeeping team to ensure that it does not happen again.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service team

10/10 - 훌륭해요

KIICHIRO 님, KASUGAISHI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
清潔感がありスタッフの対応も非常によく価格以上のメリットを感じました。 日本語を話せるスタッフが常駐しており万が一の困りごとへの対応も協力していただける姿勢があります。 エントランスのデザイン性も素晴らしく、宿泊者には14時からのアフタヌーンティーが楽しめます。 今回の部屋は窓のないスタンダードな部屋でしたが窓ありの部屋よりも静粛性に優れ帰宅時も涼しいというメリットは大きかったです。 繁華街の近くにあるホテルですので騒音は多少はやむを得ませんが、窓無し部屋のメリットを感じました。 最近リフォームが行われ室内のリフレッシュと手動式ウォシュレットが導入されたことは大きく評価できます。 ビジネスや旅行でも必要十分な宿泊施設としてコストパフォーマンスは良いと感じています。
2023년 11월에 6박 숙박함
답변 제공: Lousia (Ms) 님, 2024년 1월 3일
Dear Mr Kiichiro,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by our hotel and that you enjoyed your stay with us.Our rooms were being refurbished during this time. It becomes newer and more beautiful. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

8/10 - 좋아요

Chieko

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel.
2023년 10월에 4박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 11월 14일
Dear Chieko san,Warmest greeting from Prostyle Hotel Ho Chi Minh.We thank you so much for taking time to send us the review.Your feedback as an encouragement to Prostyle Hotel Ho Chi Minh increasingly tries to improve even more so that we can bring the best service to customers.Once again, thank you so much for your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 - 훌륭해요

NAOYA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
改装したところなのか、非常に綺麗で過ごしやすかった。
2023년 10월에 1박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 10월 18일
Dear Naoya san,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by our hotel, especially breakfast services and that you enjoyed your stay with us.Our rooms were being refurbished during this time. It becomes newer and more beautiful. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 - 훌륭해요

ISAO

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 10월 18일
Dear Isao san,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.Our rooms were being refurbished during this time. It becomes newer and more beautiful. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 - 훌륭해요

Trung 님, Baltimore

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean and cozy place. We only stayed for one night so not much to say. Staff members were nice and respectful.
2023년 10월에 1박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 10월 12일
Dear Mr Trung,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.Your feedback as an encouragement to Prostyle Hotel Ho Chi Minh increasingly tries to improve even more so that we can bring the best service to customers.Once again, thank you so much for your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 - 훌륭해요

Horita

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
交通の便がいい。 食事がおいしい。 食器がかわいい。
2023년 9월에 2박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 9월 6일
Dear Horita sanWarmest greeting from Prostyle Hotel Ho Chi Minh.Thank you so much for your kind feedback and we are delighted to hear of your enjoyable and memorable recent stay.We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

8/10 - 좋아요

KOJI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 9월 6일
Dear Mr Koji,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you for taking the time to share your stay experience at our hotel. We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service team

8/10 - 좋아요

Sak

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 4박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 9월 6일
Dear Sak,Warmest greeting from Prostyle Hotel Ho Chi Minh.It is always delightful to receive such kind comments as yours. Our staff take pride in all they do to ensure that our guests stay is one that is memorable. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 - 훌륭해요

Isao

2023년 8월에 3박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 9월 19일
Dear Isao san,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you for taking the time to share your stay experience at our hotel. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

8/10 - 좋아요

Mitsui

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
I stayed three nights and was reasonably comfortable. I’ll tell you the pros and cons below so if you guys consider staying there please check it out. Good ・The staff’s correspondence. They were so kind and were able to Japanese and English, if you are concerned about English this is a high recommendation. ・Breakfast It was buffet style and there were a lot of items. After breakfast, afternoon tea was offered until 17:00. Bad The gym was so cheap only has a running machine. The person who wanna training should not choose it. The wall was thin.
2023년 8월에 3박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 8월 14일
Dear Mr Mitsui,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the hotel’s staff, breakfast services and that you enjoyed your stay with us.Our rooms were being refurbished during this time. It becomes newer and more beautiful. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
日本人繁華街レタントンにほど近いデザイナーホテル
出張で3泊しました。 まず立地は最高でした。レタントンエリアに徒歩1分で、どこへ行くにも便利でした。また広い裏通りですので、ホテルの前はゴミゴミしておらず、車も止めやすく、騒音もほとんどありません。 ロビーは写真通りのスタイリッシュな感じで、レセプションの対応もしっかりしています。 ただ部屋の古さは少々がっかりでした。今後部屋の改装に期待します。。。 朝食は、種類も豊富でその場で作ってくれるフォーとオムレツは非常に美味しかったです。 部屋さえ良ければ満点のホテルでした。
2023년 7월에 3박 숙박함
답변 제공: Lousia Ms 님, 2023년 8월 2일
Dear The Valued Guest,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.Our rooms were being refurbished during this time. It becomes newer and more beautiful. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

2/10 - 너무 별로예요

Hagen Darius Peter

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked fast laundry, they did not make it in time but charged me for it.
답변 제공: Lousia (Ms) 님, 2023년 8월 2일
Dear Mr Hagen,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thanks so much for taking time to send us the review.On behalf of the entire hotel staff, I would like to sincerely apologize for your unpleasant experience at the our hotel.As conversation via email, our hotel confirmed refund 50% the fee of laundry for this inconvenience.I'll share your valuable comments with the related team members to ensure that it'll not happen againWe would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

8/10 - 좋아요

Fung

2023년 7월에 3박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 8월 14일
Dear Mr FungWarmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
親切なホテル
日本語のわかるスタッフもおり、しっかりと受け答えをしてくれて助かりました。 建物は古いのですが、清掃をしっかりしており不快には感じませんでした。 宿泊した日が誕生日と知ってホテルよりささやかなケーキとメッセージカードをプレゼント頂き嬉しかったです。 また、ホーチミンへ行く機会があれば宿泊させていただきます。 大変、お世話になりました。
2023년 7월에 4박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 8월 2일
Dear The Valued Guest,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you for taking the time to share your stay experience at our hotel. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all timesWe would love to welcome you back to our hotel in the near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 - 훌륭해요

JEAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon choix
Très bien localisé. Bon compromis entre hôtels de chaines internationales et hôtel locaux. Personnel très prévenant. Petit déjeuner très correct. Piscine sur le toit très réconfortante.
2023년 7월에 7박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 7월 17일
Dear Mr Jean,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in the near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 - 훌륭해요

Otohiko

2023년 7월에 1박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 7월 13일
Dear Otohiko san,Warmest greeting from Prostyle Hotel Ho Chi Minh.We are delighted to read your feedback. Our staff take pride in all they do to ensure that our guests stay is one that is memorable. We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Customer Service

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Noises
I am awaken by drilling/hammering works every morning (ard 8am). Apparently there are renovation works on certain floors. Also, my room wdw gets all kind of noises late night and early hours from the streets. Sleep was disturbed.
2023년 6월에 2박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 6월 30일
Dear Valued Partner,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to post-stay review.We’re so regret that the noise made you feel uncomfortable during your stay at our hotel.We will try to fix this problem in the near furutre. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 - 훌륭해요

Natsumi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great stay. I love the breakfast.
2023년 6월에 2박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 6월 19일
Dear Mr Natsumi,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you for taking the time to share your stay experience at our hotel. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all timesWe would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Customer Service

8/10 - 좋아요

Kazuyuki

2023년 5월에 1박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 6월 12일
Dear Kazuyuki san,Warmest greeting from Prostyle Hotel Ho Chi Minh.We thank you so much for taking time to send us the review.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)

8/10 - 좋아요

Hiroshi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
いくつかの観光スポットまで徒歩で行きました。 また、日本人向けの店が多い地域にある為便利でした。
2023년 5월에 1박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 5월 23일
Dear Hiroshi san,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in the near future.Sincerely thanks,Lousia (Ms)

8/10 - 좋아요

TOYOKAZU

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
施設はとてもきれいでとてもゆっくり過ごせました。 スタッフの対応もよく、朝食も美味しく戴きました。
2023년 4월에 5박 숙박함
답변 제공: front-Linh 님, 2023년 5월 7일
Thank you for your comment.Thank you very much for your stay.We are glad to hear your compliments about our breakfast.Before Covid-19, we used to be ranked among the hotels with the best breakfast. We will continue to improve it more in the future.We will continue to make every effort to ensure that you have a fulfilling stay in the heart of Saigon.We hope you will visit Saigon again.We are looking forward to seeing you again.

10/10 - 훌륭해요

Aki

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ロビーがとにかく可愛く、そして毎日お昼過ぎからフリーのアフタヌーンティーをいただけます。 お部屋も今回は窓なしのお部屋にしましたが何も問題なく、お部屋も広くて清潔でお風呂の水圧・水量・温度もバッチリでした。 朝食も毎日少しずつ変わりとても美味しいですしスタッフの方々が皆さん優しくて癒されます。 ホテルの位置は高島屋の前の道をまっすぐ東の方へ行けばほぼ近辺まで帰れるので覚えやすいです。 大通りより中に入っているので静かに休めました。 とてもお気に入りのホテルです。 またホーチミンに行く際はお世話になりたいです! ありがとうございました。
2023년 4월에 4박 숙박함
답변 제공: front-Linh 님, 2023년 5월 7일
Thank you for your comment.Thank you very much for your stay.We will continue to make every effort to ensure that you have a fulfilling time in Saigon.We will also improve our rooms in 2023.We hope you will visit Saigon again.We are looking forward to seeing you again.

4/10 - 별로예요

Chizuko

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
ラグジュアリースイートを予約したが、部屋のオートロックの鍵がかからない、金庫の鍵もかからない!その日はとりあえず部屋を移動、下の階の暗闇の部屋へ入れられました。 次の日には鍵を直すと言われていたのに、全然連絡が来ないのでフロントに確認すると、いままで引継ぎは無かったようで、しばらく暗い部屋で出かけられずに待機。 結局、カードキーは治らなかったみたいで普通の鍵をもらって毎回鍵をかけて出入りしていました。金庫は使えましたが、バスルームの電気が切れていたり、シャワーカーテンが無かったり、エアコンのパーツがいきなり外れて天井でプラプラしてました。 4泊分の予約入れてましたが、3泊とレイトチェックアウトでホテルを後にしました。こんな迷惑かけても何もサービスもなく本当にビックリしました! たぶん2度と泊まらない。
2023년 4월에 4박 숙박함
답변 제공: Front-Linh 님, 2023년 5월 7일
Thank you for your comment.We are very sorry for the inconvenience caused.We have decided to make some renovations to remedy the equipment problems you mentioned.We will do our best to prevent this from happening in the future.We sincerely apologize for any inconvenience caused.

8/10 - 좋아요

raymond

연인과의 여행
좋아요: 직원 및 서비스
staff were friendly and professional,room a bit disappointing, needs work done and moved the bed to get something that rolled under it and I don't think the floor has been cleaned for a while.
2023년 4월에 5박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 5월 2일
Dear Raymond,We thank you so much for taking time to send us the review.Your feedback as an encouragement to Prostyle Hotel Ho Chi Minh increasingly tries to improve even more so that we can bring the best service to customers.Once again, thank you so much for your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)

10/10 - 훌륭해요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff
2023년 3월에 26박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 5월 2일
Dear Gerald,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in the near future.Sincerely thanks,Lousia (Ms)

10/10 - 훌륭해요

ROMAIN

2023년 4월에 4박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 4월 26일
Dear Mr Romain,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 4월 25일
Dear Mr Thomas,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)

8/10 - 좋아요

Stefanie Maria Anna

연인과의 여행
좋아요: 직원 및 서비스
Es ist ein einfaches Hotel ohne viel Komfort. Zimmer sind schlicht, das Badezimmer hat eine große Dusche, ausreichend Regale für Sanitärartikel. Der Kleiderschrank ist sehr klein und hat kaum Möglichkeiten Kleidung abzulegen. Fenster gehen in den Hinterhof. Das Hotel ist sehr zentral gelegen. Alle Sehenswürdigkeiten sind gut zu Fuß zu erreichen. Das Personal ist sehr hilfsbereit und freundlich und bemüht den Gästen einen angenehen Aufenthalt zu bieten.
2023년 3월에 13박 숙박함
답변 제공: Lousia (Ms) 님, 2023년 4월 25일
Dear Stefanie Maria,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)