Dear Valued Guest, We appreciate your valued feedback and hope that you'll choose us for your lodging needs in the future! Regards, Kawanna O'Neal Assistant General Manager

Carissa, thank you for acknowledging the friendliness of our team members at Courtyard Birmingham Hoover. We understand the temporary construction might have caused a bit of inconvenience and thank you for staying patient during renovations. We take note of your comments about the sofa bed and appreciate your overall satisfaction. Here's to hoping your next visit is seamless.

Patricia, we regret to hear about the inconveniences you encountered - from the elevator's accessibility and speed to the room assignment confusion and key card issue. Rest assured, your feedback is taken seriously and it will be shared with our team to work on enhancing our guest experience. Thank you for taking the time to share your thoughts with us.

Antoinette, it's wonderful to hear you enjoyed your stay at Courtyard Birmingham Hoover aside from the ongoing improvements. We know that these projects can be a disruption, but they are part of our efforts to continually improve and modernize the hotel experience we provide to our valued guests like yourself. We thank you for your understanding and patience, and we look forward to showing you the fruits of these efforts in the future.

Jeff, we regret to hear that your expectations were not met during your stay. The representation of our property is extremely important to us and we strive to offer accurate descriptions of our facilities. Please be assured that we will take your feedback into consideration as a vital part of our continuous effort to improve. Feedback like yours helps us deliver a superior experience for our guests which is our ultimate goal.

Dean, it's concerning to see such a rating without a specific comment. We hope you'll give us an opportunity to understand and address your concerns. Improvement with guest feedback is key, so please feel free to share more about your experience if you're comfortable doing so.

Deidra, we're sorry your recent stay didn't live up to your expectations. It seems you were affected by ongoing improvements we're making to enhance guest experience. We understand your frustration with closed amenities and perceived trouble with our team. Your remarks are duly noted and we hope once these upgrades are completed, we'll have the opportunity to provide you with a more comfortable and enjoyable visit.

Barton, it's disappointing to read about the issues you've experienced regarding the ongoing improvements and the unexpected noise levels. We apologize for any discomfort with the state of the room. Our main goal is to provide a pleasant and tranquil environment for our guests and your feedback will be used to improve our offering. Thank you for bringing these issues to our attention.

Ashley, your comments and concerns are appreciated, your feedback is an essential part of our continued improvements. It's disappointing to learn that our renovations were an unanticipated surprise to you, our aim is to constantly enhance our guest experience. Additionally, we deeply regret that your beverage order wasn't prepared to your satisfaction. We understand that distance to elevators and the security of side doors were concerns of yours, and we apologize.Issues regarding room amenities such as the phone and bathroom door are certainly not indicative of the service we strive to offer. It sounds as though we didn't meet your expectations for room cleanliness and trash management, for which we want to offer our sincere apologies.Our valued customers' well-being and satisfaction are our top priority, it's unsettling to read that this wasn't communicated during your stay. Your feedback will be valuable to provide essential training for our colleagues and improve our service. Despite your stay not being up to standard, we hope we can provide a more positive experience in the future.

Thank you for taking the time to leave us a 4/5 rating, Krystalyn!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Courtyard Birmingham Hoover.

Janit, it's great to hear that you appreciated the cleanliness of your room at the Courtyard Birmingham Hoover. We understand that construction can sometimes cause inconveniences and assure you that our team is working tirelessly to minimize any disruption. We're glad this didn't detract from your overall experience and look forward to welcoming you back soon.

Jeremy, it's fantastic to see you enjoyed your stay at Courtyard Birmingham Hoover. We're thrilled we could provide a five-star experience and we look forward to welcoming you again on your next visit.

Crystal, we're saddened to see your low rating and regret that we missed the mark. Nevertheless, we hope for the chance to improve your perception in the future.

Brenda, it's fantastic to hear that you enjoyed the convenient location of Courtyard Birmingham Hoover right near the shopping mall. We hope to welcome you again soon for another great stay!

Jane, thank you for your glowing review. We're thrilled to hear our team member at Courtyard Birmingham Hoover made your check-in experience seamless and positive. Your recognition of our clean and comfortable rooms is greatly appreciated. We look forward to welcoming you back.

Erica, we're grateful that you found the Courtyard Birmingham Hoover to be a fantastic location during your stay. Your kind acknowledgment is valuable to us. We invite you back soon for another delightful visit.

Jenifer, we're very sorry to hear about the issues you experienced during your stay with us. We're continuously working on our facility and service improvements. Your positive remarks about the check-in process suggest that our team members are making great strides in providing warm and friendly service. Thank you for bringing these matters to our attention and we hope to have a chance to serve you better in the future.

Keith, it's regrettable to hear that our ongoing improvements affected your stay. Our aim is to create a superior experience for our guests through these enhancements. We value your understanding and look forward to showing off our improvements during your future visits.

Jennifer, thank you for sharing your feedback about your stay at Courtyard Birmingham Hoover. It's wonderful to know you appreciated the newly updated features in your room. Our ongoing renovation efforts aim to enhance your future experiences, and we're excited for you to see the full results soon. We look forward to welcoming you back.

Deborah, thanks for your rating! At Courtyard Birmingham Hoover, we strive for continual improvements to offer an even better experience next time. We hope to see you again soon!

Randy, we appreciate you taking the time to share your experiences. We regret to hear about the inconveniences due to the ongoing renovation work and an early disturbance by our team members. It will certainly be addressed. Glad to know that aside from these, you found the room satisfactory. We hope you'll give us another opportunity in the future to demonstrate the full potential of our establishment.

David, it's pleasing to hear you found the accommodations at Courtyard Birmingham Hoover to be comfortable. We appreciate your feedback on the heating unit and assure you we will look into the matters you've pointed out. It's always our objective to ensure every aspect of your stay is enjoyable. We hope to see you again and offer an even better experience.

Thanks for the 4/5 rating, Carol!We're happy you had such a lovely stay at Courtyard Birmingham Hoover! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

Justin, thank you for choosing Courtyard Birmingham Hoover for your stay. It's great to know you appreciated our convenient location and outstanding team members.We're sorry to hear about your experience with the water temperature. Be assured, we have noted this concern and are definitely looking into improving it. We hope to welcome you back in the future and provide an experience that perfectly suits your preferences.

Adil, thank you for your feedback. We understand that the ongoing improvements may have caused some temporary inconvenience. Rest assured, our aim is to enhance guest experience at Courtyard Birmingham Hoover and we believe you'll enjoy the updates on your next visit. Many thanks.

Annaliese, it's fantastic to hear you enjoyed your stay at Courtyard Birmingham Hoover. We appreciate your feedback, and thank you for choosing us for your trip. We're eagerly looking forward to your next visit.

Josett, it's concerning to hear about the issues you experienced during your stay, particularly with the condition of the room and the lack of fresh towels. We want all guests to feel comfortable and well-serviced, and it seems we fell short in this instance. Please accept our apologies, and know your feedback has been noted and will be addressed with our team members to ensure improvements are made.

Alejandro, it's heartening to know you had such a positive experience at Courtyard Birmingham Hoover. Our team members appreciate your high rating and we hope to continue providing exceptional service during your future visits. Thank you!

Angela, it's great to hear that you found the Courtyard Birmingham Hoover well-kept despite the ongoing improvements. We appreciate your understanding during our refurbishment period and are committed to continually enhance our facilities for our guests. Thank you for taking the time to share your experience. We look forward to your next visit.

Tim, we're genuinely sorry to hear about the inconvenience you experienced due to ongoing improvements. We understand the significance of timely access to your room during renovations. We assure you we are making every effort to minimize disruption for our guests. Your understanding is greatly appreciated.

LeDreshia, thank you for sharing your positive experience at Courtyard Birmingham Hoover. We are pleased you chose to stay with us and appreciate your rating. Should you choose to visit us again, we look forward to further emphasizing our commitment to an excellent guest experience.

LeDreshia, it's wonderful to hear that Courtyard Birmingham Hoover is your trusted choice for a relaxing stay. We're thrilled that your visit was enjoyable as usual. Thank you for the love and we look forward to hosting you again soon!

Your continued patronage is truly valued and we're sorry to hear about some of the challenges you experienced during your check-in process and the trouble with your keycard. Our mission is to ensure a smooth arrival experience and it sounds like we fell short of that in your case. We appreciate you sharing your experiences as your insights can help us strengthen our procedures and ensure we provide clear instruction about internal navigation of our premises. Your feedback concerning the construction process and room condition is also taken seriously; rest assured we're dedicated to maintaining the high standards you've come to expect from us. We look forward to the opportunity to win back your favor during your next visit to the Birmingham area.

Dianne, it's wonderful to hear that Courtyard Birmingham Hoover made such a positive impact on your quick trip. We're glad that you found our location convenient, our rooms spotless, and our team members pleasant. We're also thrilled that our renovated lobby made a good impression. We look forward to welcoming you back in the future.

John, we appreciate your feedback on your stay at Courtyard Birmingham Hoover. We're pleased to hear that you found the location convenient and our team members are considerate and helpful. It's also great to hear that you received prompt attention when needing a new remote. However, we acknowledge your issues regarding room location, temperature control, and size of bed linens. We will certainly look into these matters to ensure we provide a more comfortable stay in the future. We hope the overall cleanliness and service maintain your trust in us. Looking forward to your next visit.

Gabriela, we're thrilled to hear your positive feedback about Courtyard Birmingham Hoover. It brings us joy to learn that our distinguished team members left a positive impression and that you appreciated the cleanliness of your room. Thank you for your high recommendation and we hope to serve you again in the future.

It's wonderful to hear about your exceptional experience at Courtyard Birmingham Hoover. We're thrilled that Darius and our management team were able to assist you and make the reservation process smoother. We always strive to ensure a pleasant experience for our guests, and we are so pleased we could be of help in this instance. We look forward to welcoming you back for another stay.

William, thank you for sharing your insights. We understand your stay at Courtyard Birmingham Hoover may have had some inconveniences due to the ongoing changes. Our intent is to enhance the guest experience so your feedback will be put to good use. As for the room amenities guidelines and refreshment issues, we'll do our best to improve visibility. Regarding the activity in the dining/bar area, we strive for clarity and will consider your feedback. We are looking forward to hosting you again once the renovations are complete to provide the comfortable and seamless experience we aim for.

Lui Ho, thank you for your succinct review. It's wonderful to hear that your stay at Courtyard Birmingham Hoover met your expectations. We hope to see you again in the future.

Sheryl, it's wonderful to know you appreciated the elegant decor and pleasant aroma at Courtyard Birmingham Hoover. We understand the walk from the parking area to your room was a bit longer than anticipated. Your comfort and convenience are important to us, and we will strive to find ways to improve the overall guest experience. We hope to see you again soon.

Catherine, thank you for the positive words about our Courtyard Birmingham Hoover team members. We're glad to hear they were consistently helpful and friendly. We apologize if there was an odor issue during your stay. Your discomfort is addressed seriously as we consistently strive for the highest cleanliness standards. Propel maintenance is assured during renovations to ensure our guests' comfort. We appreciate your feedback and hope to provide you with an impeccable stay on your next visit.

We appreciate your feedback, Thomas.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team.We'd love to see you again in the future to share a more positive experience with you.

Jessika, we appreciate you sharing your experience. It's unfortunate to hear about the nuisances you encountered, particularly with your keycard and essential room utilities. We are glad to hear, however, that you found our team members supportive during your stay. Please know that we are conscientious about these issues and will direct them to our team for scrutiny to ensure a superior stay for future guests. We hope to have an opportunity to serve you better in the future.

Shannon, your feedback is valued. It's pleasing to know that you found your stay enjoyable up until a specific moment. We regrettably note the issues you encountered on the morning of your checkout. Our team members strive for minimal disturbance and it appears we may have missed the mark during your stay. This will be addressed for better coordination in the future. Despite this, we hope you'll consider us for a much smoother future stay.

We appreciate you taking the time to share your feedback, Venetria.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

Donald, it's wonderful to hear that among your many hotel experiences, Courtyard Birmingham Hoover was the most favourable. We're delighted you appreciated our well-appointed rooms. Your satisfaction is our highest priority, and we hope to host you again in the future.

Thank you for the wonderful rating, Stephanie!It's fantastic you enjoyed your time at Courtyard Birmingham Hoover so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

Danny, it's fantastic to know you had a superb experience at Courtyard Birmingham Hoover. We're grateful for your wonderful rating and hope to welcome you back again in the near future!

Amy, we regret to hear that certain aspects of your stay, like cleanliness and comfort, didn't meet your expectations. It's essential for us to ensure our guests enjoy a welcoming environment, and we always aim for smooth access throughout the property. We appreciate your feedback on exterior lighting. We assure you we take your comments into account as we consistently look to enhance our guest experience. Thank you.

Abbey, it seems you've given us a neutral rating. We appreciate your feedback and would welcome any specific details you may have so we could enhance your future stays with us at Courtyard Birmingham Hoover. Your insights are essential for improving our guest experience.