The hotel was nice, however it was a little disappointing that I feel like the photos didn’t exactly tell the entire story of the building. And the actual website of the hotel was much more detailed in realistic than the hotels.com breakdown. It would have been nice to know in advance that the pool wasn’t actually open, none of the restaurants inside the hotel were open, and the onsen wasn’t tattoo friendly. Because the hotels.com details we booked the hotel based on the amenities we saw and the information provided. Which didn’t actually end up being true to when we got there. But the staff was great, the hotel is a beautiful Japanese style with modern comforts, and it’s in a great location to train station and local/city sites. Would recommend anyone to stay here however to check the hotels own website for further details not just the hotels.com listings.