슈피리어 스위트, 킹사이즈침대 1개, 금연, 벽난로 | 고급 침구, 객실 내 금고, 책상, 암막 커튼

하워드 존슨 플라자 바이 윈덤 바이 더 폴스 나이아가라 폴스 여행 후기

3.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 3265개 이용 후기 중 1426개" "
평점 8 - 좋아요. 3265개 이용 후기 중 1098개" "
평점 6 - 괜찮아요. 3265개 이용 후기 중 426개" "
평점 4 - 별로예요. 3265개 이용 후기 중 157개" "
평점 2 - 너무 별로예요. 3265개 이용 후기 중 158개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Said

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
We're delighted to hear that everything met your expectations during your stay! Your satisfaction is our top priority, and we're thrilled that you had a fantastic experience with us. Thank you for your positive feedback, and we look forward to welcoming you back at the Howard Johnson Plaza by Wyndham by the Falls for another excellent stay in the future!

10/10 - 훌륭해요

Liz

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the pool and large size of rooms. Pillow were comfy too. Didn’t like that parking was not included and check-in is so late. The charge for an early check-in and only offer a late checkout of half hour .
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for sharing your experience with us. We are glad you had a wonderful time enjoying the hotel amenities and the rooms. Regarding the check-in and check-out times, please note that these are industry-standard practices aimed at ensuring the smooth operation of our hotel. As for the parking fee, it helps us maintain and secure parking spaces for our guests in a busy area like ours. Your feedback is invaluable, and we're committed to continually enhancing your experience.

6/10 - 괜찮아요

Fabian

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It's a slightly old hotel, but the good thing is that it's close to several attractions.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for sharing your experience with us! The hotel's unique ambiance is intentional, offering guests a retro experience that adds to the character of their stay. We're delighted that you appreciated our prime location and the proximity to the attractions. We hope to welcome you back for another enjoyable visit in the future!

10/10 - 훌륭해요

Franca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was to our liking. Like i always suggest with my reviews, you should include enough toiletries, like shampoos for the number of people staying in the room.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
We're delighted to hear that everything met your expectations during your stay at the Howard Johnson Plaza by Wyndham by the Falls! Your suggestion is noted. Please remember that our staff is available around the clock to assist with any requests, including providing additional items like toiletries upon request. We can't wait to welcome you back for another wonderful stay!

2/10 - 너무 별로예요

stephane

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for taking the time to share your feedback. Your satisfaction is important to us, and we'd like to learn more about your stay to address any concerns you may have had. Please feel free to reach out to us directly so we can discuss your experience further.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Recent renovations make the hotel brighter. You can smell the new carpets. Location is great for walking to Clifton Hill and the Falls. Staff is very personable and helpful!
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're thrilled you noticed the recent renovations. We are glad that our convenient location near Clifton Hill and the Falls enhanced your experience, and our friendly, helpful staff was able to make your stay memorable. We look forward to welcoming you again soon!

4/10 - 별로예요

Christopher

가족 여행
별로예요: 직원 및 서비스
Room was decent fairly clean and good enough for a short stay. Pool and hot tub was nice, location was good short walk to Clifton hill and the falls. Staff could be better, they charged me twice for my room and hotel parking was extremely overpriced for a regular weekday. The hotels water was cut off and we were told to use the washrooms at the Denny’s next door really inconvenient. For the price there’s definitely better I don’t think I’ll be back here again at this property.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for sharing your feedback with us. After looking into the matter, we found no duplicate charges on your credit card. We understand your concern about the parking fee, and we want to assure you that it's crucial for maintaining safety and accessibility, even on weekdays. We sincerely apologize for the inconvenience caused by the water shut-off, which was necessary for essential repairs. Your comfort and satisfaction are our top priorities, and we would be grateful for the opportunity to make things right during your next stay with us.

8/10 - 좋아요

Georgie

연인과의 여행
Great place to stay, just pretty loud as I believe they were doing renovations
2024년 4월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for your stay and feedback! We're glad you found our hotel to be a great choice. We always aim to enhance our property to better serve our guests, and we appreciate your understanding during this process. Our renovations, as mentioned on our website, are scheduled from 9 am to 4 pm to minimize disruption. We'd love the opportunity to welcome you again for a quieter and more enjoyable experience.

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean room ,friendly staff, great location, good security
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're thrilled to hear you enjoyed your stay with us! Providing clean rooms, friendly service, and a secure environment are our top priorities. We're glad our location also suited your needs. Thank you for your kind words, and we hope to welcome you back soon for another great experience.

10/10 - 훌륭해요

Kaden

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at this Howard Johnson and would recommend it for anyone trying to stay close to Niagara Falls. The staff were very helpful and accommodating. Our room was clean and comfortable. The bathroom was a little on the smaller side, but our room had a large whirlpool tub that more than made up for that. We also enjoyed the indoor pool. The handle on the pool shower was broken, that was the only facility issue that we noticed during our stay. Otherwise, it was a nice place, we liked how close it was to the Falls and Clifton Hill, and would stay here again.
2024년 4월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay here at the Howard Johnson Plaza by Wyndham by the Falls. Our team strives to provide helpful and accommodating service to all guests. We're glad you found your room clean and comfortable, and we appreciate your feedback regarding the bathroom amenities. Our Jacuzzi rooms come with standing showers, while most of our standard rooms feature a bath tub and shower combination for added convenience. Regarding the pool shower, there is actually supposed to be no handle as it operates as a push door. We're pleased you enjoyed our indoor pool and our convenient location. We look forward to welcoming you back for another wonderful stay!

10/10 - 훌륭해요

Stacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptionally friendly staff and very clean property close to everything in Niagara Falls. We visited for the solar eclipse and expected chaos but had an easy check-in, plenty of parking and a quiet hotel at night. We chose a room with a jetted tub and I am the person who brings jet cleaner with me to make sure it was clean but there was no need - it was incredibly clean!
2024년 4월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us at the Howard Johnson Plaza by Wyndham by the Falls during the solar eclipse. Providing a clean and welcoming environment is a top priority, and we're delighted that our staff could make your experience memorable. We hope to welcome you back again soon for another relaxing getaway!

6/10 - 괜찮아요

Brett

연인과의 여행
The property is in convenient location but I think its higher priced than it should be also for say the bathroom shower maybe a bit larger and not that im there to watch tv make sure the cable is working properly.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
We appreciate your valuable feedback regarding our pricing and amenities. Our team is available round the clock to assist with any concerns you may have during your stay. Please understand that our satellite television service can occasionally encounter interruptions beyond our control. We apologise for any inconvenience this might have caused. Your understanding and patience are greatly appreciated as we strive to ensure a comfortable experience for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Dani

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
We're delighted to have met your expectations! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Your satisfaction is our top priority! We're so grateful for your positive review! Looking forward to your next visit.

6/10 - 괜찮아요

Jean

가족 여행
별로예요: 직원 및 서비스
Location was the only thing i liked about this property. Very close to Clifton Hill.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for sharing your feedback! We're delighted to hear that you appreciated our prime location. We strive to offer not just convenience but also exceptional service and comfort to all our guests. Should your travels bring you back to the area, we'd love the opportunity to host you again and ensure your stay exceeds expectations in every aspect.

10/10 - 훌륭해요

Molly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Every staffer was kind and welcoming.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're so glad to hear that our team made your stay special! Providing warm and welcoming service is our top priority, and we're delighted that every staffer you encountered was kind. Thank you for recognizing their efforts, and we can't wait to welcome you back for another fantastic experience

10/10 - 훌륭해요

Travis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean, pool area was amazing, staff was friendly, and within walking distance to everything. Only complaint was the blankets on the bed, they were very thin, could just be a preference, but I prefer a comforter.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for staying at the Howard Johnson Plaza by Wyndham by the Falls. We're pleased to know you found our hotel tidy, with a fantastic pool area, and our team accommodating! We understand personal preferences vary, and we apologize if they didn't meet your expectations. Just know, we do have extra blankets available upon request to ensure your comfort. We look forward to the chance to host you again soon.

8/10 - 좋아요

Alvina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A reasonable choice for budget accommodations. We came to see the 2024 eclipse and hotels were charging really high rates. The location was excellent for walking to the falls and plenty of restaurants nearby. Parking is an extra $20/day. The room was clean though a slight strange smell throughout the hotel. They only clean after 2 nights but are happy to provide refill of toiletries or towels as needed. The front desk and staff are nice. On a side note, the Denny’s next door was excellent. There’s also a Baskin Robbins attached but we didn’t go there for this trip.
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for choosing to stay with us during the 2024 eclipse! We're thrilled to hear that our location made your visit to the falls enjoyable. Our team strives to provide friendly service, so we're delighted you found them welcoming. We appreciate your feedback and look forward to welcoming you back for another great stay.

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for your rating and choosing to stay here at the Howard Johnson Plaza by Wyndham by the Falls! We're committed to continually improving our service based on your input. If you have any further thoughts or suggestions, we're all ears!

4/10 - 별로예요

Steve

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for sharing your experience with us. We take all feedback seriously and are dedicated to addressing any concerns you may have. If there's anything specific you'd like us to look into or improve upon, please don't hesitate to let us know.

10/10 - 훌륭해요

Jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We paid a little extra to upgrade to a balcony room, and the view from the 6th floor was incredible! The room itself was clean, comfortable, and quiet. This was one of the best hotel stays I have ever had.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your recent stay with us at the Howard Johnson Plaza by Wyndham by the Falls. Our team works hard to ensure that each guest has a memorable experience, and it's wonderful to know that you found your balcony room on the 6th floor to be both comfortable and offered a stunning view. We appreciate your kind words and look forward to welcoming you back for another fantastic stay soon!

10/10 - 훌륭해요

Cristiane

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It is excellent location
2024년 4월에 2박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 4월 8일
"We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests, making your travels as smooth as possible." Thank you for sharing about your experience with us at Howard Johnson Plaza by Wyndham.

10/10 - 훌륭해요

Tyler

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quick stay. No hassle. Comfy bed. Lots of food around. Late night especially
답변 제공: Guest Services 님, 2024년 4월 23일
We're thrilled to hear you had a fantastic stay here at the Howard Johnson Plaza by Wyndham by the Falls! It's great to know you found our beds cozy and enjoyed the variety of food options nearby. Can't wait to have you back for another hassle-free visit!

10/10 - 훌륭해요

Pascal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for sharing your experience and for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're thrilled to hear that you enjoyed your stay! We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very courteous staff and well maintained clean property. Mattress was amazing lol
2024년 4월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 4월 8일
We're delighted you found our hotel welcoming and comfortable. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you. Thank you for sharing your experience at the Howard Johnson Plaza. Best Regards

8/10 - 좋아요

Cherniavski

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
It's wonderful to hear that you had a great experience at our hotel. We appreciate your support and look forward to welcoming you back soon!

6/10 - 괜찮아요

Bren

연인과의 여행
좋아요: 청결 상태
When we got there we were on the 7th floor and there's only one hotel elevator that goes to 7th floor. They were moving plywood up on the service elevator that serves a 7th floor and we were told that we had to take the stairs. The elevator at that point was not in use. Not great customer service
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
Thank you for your feedback. We apologize for any inconvenience when you arrived early, despite our efforts to accommodate you 2 hours before the standard check-in time. We're committed to making improvements based on your experience. Your feedback is invaluable, and we're committed to making your next stay even better. Looking forward to exceeding your expectations in the future!

6/10 - 괜찮아요

Patricia

가족 여행
별로예요: 숙박 시설 상태 및 시설
Wasn't impressed. Wont be back.
2024년 3월에 3박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 4월 4일
We apologies that your stay did not go as planned. Please feel free to contact us at anytime, to discuss how we could make your stay more pleasing. Your time here is important to us and if given the opportunity, we would like to make your next stay a more enjoyable one.Best Regards

10/10 - 훌륭해요

Alexsandra

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love going to the Howard Johnson it's my go-to always when I travel to Niagara. The hot tub is hot, the indoor pool is warm enough, my kids love going here, the rooms are always clean, staff is always friendly and helpful! I always choose this hotel for my full week getaways if I am going to Niagara, and I would always recommend it. Lots of restaurants and shopping nearby and close to Clifton Hill. I walk everywhere from here too. Chucks roadhouse, Liquor store, dollar store, Tim Hortons, McDonald's, etc. and closer restaurants.
답변 제공: Guest Services 님, 2024년 4월 24일
It's truly heartwarming to hear that Howard Johnson Plaza by Wyndham by the Falls is your preferred destination whenever you visit Niagara! Your fondness for our hotel and its amenities is deeply appreciated. It's an honor to receive your recommendations. With our convenient location near a variety of dining options, shopping destinations, and attractions like Clifton Hill, it seems we're perfectly suited to meet your needs. We're grateful for your ongoing support and eagerly anticipate the opportunity to welcome you back for more memorable experiences!

10/10 - 훌륭해요

Rita

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 4월 8일
Thank you for the wonderful review! We're thrilled you found comfort in our accommodations and look forward to welcoming you back.

10/10 - 훌륭해요

Dylana 님, Pickering

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room and hotel was clean and quiet.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
We're thrilled to hear that you found both the room and the hotel impeccably clean and peaceful during your stay. Providing a serene and comfortable environment for our guests is always our goal, and we're delighted that we met your expectations. Thank you for choosing to stay with us at the Howard Johnson Plaza by Wyndham by the Falls, and we look forward to welcoming you back for another peaceful visit in the future!

10/10 - 훌륭해요

Aadam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was very friendly I would recommend this hotel, everything was nearby
2024년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
We're so glad to hear that you had a great experience with our friendly team. It's fantastic that you found everything you needed close by during your stay. Thank you for the recommendation—it means a lot to us! We can't wait to welcome you back at the Howard Johnson Plaza by Wyndham by the Falls again soon!

6/10 - 괜찮아요

Gord

Overall average property, little to few amenities for guests.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
We appreciate your feedback on your recent stay with us. While we strive to provide a comfortable experience for all our guests, we regret if we fell short of your expectations regarding amenities. Your input is valuable, and we'll certainly take it into consideration as we continue to improve our offerings. Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.

6/10 - 괜찮아요

Ryan

2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for your feedback. If there is anything specific you would like us to know, please don't hesitate to reach out to us. We appreciate your rating and hope to welcome you back for an improved experience in the future.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This hotel was newly renovated and our rooms were suoer clean and fresh smelling. The amenities were in perfectly working condition and everything was fine. Guests have to pay $20 for parking which is not right in my opinion due to the cost of the rooms. Parking should be included for paying guests. Check in time is horrible and the front desk was a slow process.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
We're thrilled to hear that you enjoyed our newly renovated rooms, finding them super clean and fresh-smelling. Ensuring everything is in perfect working condition is a priority for us, so we're delighted to hear your positive feedback about the amenities. Your feedback is noted and appreciated. Thank you for choosing us, and we look forward to exceeding your expectations on your next visit!

8/10 - 좋아요

Delsa

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and comfy. Close to all
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
We're glad to hear that you found your stay pleasant and comfortable! Our convenient location ensures easy access to nearby attractions. Thank you for choosing the Howard Johnson Plaza by Wyndham by the Falls, and we look forward to welcoming you back for another enjoyable stay!

6/10 - 괜찮아요

Melissa

가족 여행
좋아요: 청결 상태
Property is in a very convenient location. Beds are not very comfortable and washroom super outdated. Average hotel nothing fancy or over the top. Overall good bang for your buck if you’re looking for a basic stay.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
We appreciate your feedback! Our convenient location is a point of pride for us. We'll certainly take your comments into consideration as we continue to improve our facilities. Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations in the future!

2/10 - 너무 별로예요

Ali

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
The receptionist charged my credit card 45k instead of the 23 dollar deposit fee. Hence why my credit card got declined. Card to the room needed to be recalibrated. and Moreover my last name somehow was spelled incorrectly. All of this resulted in the chcke in taking longer than Usual. No body gel and toothbrushs available.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
We're truly sorry to hear about your recent experience, and we sincerely apologize for any inconvenience caused. The clerical error with the credit card charge was promptly addressed as soon as it came to our attention. Regarding the misspelling of your name, it was how the booking platform sent over the reservation, but we understand the frustration. Please know that your feedback is invaluable, and we believe there is always room for improvement. We hope for the opportunity to welcome you back in the future and to make your stay memorable for all the right reasons.

8/10 - 좋아요

Melissa

2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thanks for choosing to stay with us. Your rating motivates us to continue delivering exceptional service. We can't wait to welcome you back and provide you with an even better experience.

10/10 - 훌륭해요

Jonalyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
So convinient. Clean and friendly staff
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
We're glad to hear that you found your stay convenient and enjoyable! Our dedicated team works hard to ensure a clean and friendly environment for all our guests. Thank you for your kind words, and we hope to welcome you back at the Howard Johnson Plaza by Wyndham by the Falls for another wonderful experience soon.

8/10 - 좋아요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My son and I stayed a night here. Location was great and we were able to walk to Fallsview Casino for the concert we saw. Comfortable bed and room was clean. My only complaint was there was no plug to take a bath, could only use the shower and the fan in the bathroom was very noisy. Other than that- friendly at reception check in and I would recommend this accomodation.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
Thank you for sharing your experience with us! We're thrilled to hear that you and your son had a great time, especially enjoying our convenient location. While we're glad you found our beds comfy and rooms clean, we apologize for any inconvenience. Your feedback helps us improve, and we can't wait to welcome you both back for another wonderful stay soon!

4/10 - 별로예요

Kain

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
We appreciate your feedback and would like to know more about your experience to improve our services. Please feel free to reach out to us with any specific concerns or suggestions you may have. Thank you for staying with us.

8/10 - 좋아요

Coye

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good location/ felt safe/ pool and hot tub were great
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
We're so glad to hear that you felt safe and enjoyed our hotel's convenient location, pool and hot tub! Your feedback means a lot to us, and we can't wait to have you back for another fantastic stay at the Howard Johnson Plaza by Wyndham by the Falls!

8/10 - 좋아요

cameron

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
Thank you for your positive rating! We're delighted to hear you had a great experience with us. If you have any further feedback or suggestions, we'd love to hear them. We hope to welcome you back again soon at the Howard Johnson Plaza by Wyndham by the Falls!

10/10 - 훌륭해요

Charlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very nice and friendly ! Rooms were very clean and comfortable! Great walking distance to all the attractions .
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
We're absolutely delighted to hear that you had such a positive experience with our team! It's great to know that you found the rooms clean and comfortable. Being able to stroll to nearby attractions certainly adds to the charm of your stay. Your feedback truly brightens our day, and we can't wait to welcome you back at the Howard Johnson Plaza by Wyndham by the Falls for another memorable visit!

6/10 - 괜찮아요

Cassie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
Thank you for your feedback. If there are any areas where you feel we could improve, please don't hesitate to let us know. We're committed to providing the best possible service to our guests.

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the underground parking.
2024년 3월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
We're thrilled to hear you enjoyed our underground parking! It's always great to know that our amenities enhance your stay. If you have any other feedback feel free to reach out. We look forward to welcoming you back at the Howard Johnson Plaza by Wyndham by the Falls soon.

8/10 - 좋아요

dan 님, Kitchener

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay
2024년 3월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 3월 26일
Thank you, Dan for sharing your recent experience with us at the Howard Johnson Plaza by Wyndham. We're happy you enjoyed your stay and found comfort in our accommodations. We look forward to welcoming you back.

10/10 - 훌륭해요

Nathaniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff great amenities and walking distance from Clifton hill
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
Thank you ever so much for your kind words! It means the world to us that you found our staff friendly and enjoyed our amenities. Being within walking distance of Clifton Hill is definitely a bonus! We can't wait to welcome you back at the Howard Johnson Plaza by Wyndham by the Falls for another fantastic stay.