Andrea, We sincerely apologize for the disappointing experience you had during your recent stay at our hotel. Your feedback regarding the condition of the property and the noise disturbances is concerning, and we are actively working to address these issues to ensure a more comfortable experience for all our guests. We understand your reluctance to return and hope to have the opportunity to regain your trust in the future. If you have any further concerns, please don't hesitate to reach out to us directly.

Brenda, thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay at our hotel. We genuinely value our guests' comfort and your comments have brought to our attention areas where we can improve.I want to assure you that we take the issue of noise disturbances seriously, and we have already taken steps to address the specific concerns you raised. Our team is working on implementing measures to ensure that late-night activities, such as moving banquet equipment, do not disrupt our guests' rest. Additionally, we will be reinforcing our policies regarding noise levels in guest rooms to prevent situations like the one you encountered with the TV playing in another room.If your travels bring you back to our area, we would appreciate the opportunity to make it right and provide you with a more positive experience. Regards,Will Craven, Hotel Manager