안녕하십니까? 귀하의 의견을 보내 주시면 감사 드리며 서비스 개선에 도움이됩니다. 우리는 다시 당신을 환영하기를 바랍니다. 친절한 인사

Dear client. Thank you very much for sending your opinion about your experience of your recent at the Parador Hotel la Muralla in Ceuta and we are happy that you have enjoyed it.. We hope you to receive your in the future, Kind regards

Dear client. First of all we would like to express our sincere regret that your stay to this Parador was not altogether satisfactory and we grateful for yours comments that are very helpful to improve our service and facilities. We inform you that we accept all kind of credit cards but when we introduce your credit card in our computer system your bank refused the charge. We are sorry for the inconveniences, Kind regards. Jesús López - Manager

Dear Lucia Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at the Parador de Ceuta . It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience. We are very sorry your comment about the staff of the Parador it is very nice and friendly and always ready to help at any needs to the client. The staff is one the highest scoring of satisfaction by our clients. The wifi system was renovated recently and normally work perfectly and it works independently of the television. Kind regards. Jesus López – Manager