야외 수영장

나일로 라스 콜리나스 호텔, 태피스트리 컬렉션 바이 힐튼 여행 후기

3.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1009개 이용 후기 중 605개" "
평점 8 - 좋아요. 1009개 이용 후기 중 212개" "
평점 6 - 괜찮아요. 1009개 이용 후기 중 101개" "
평점 4 - 별로예요. 1009개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1009개 이용 후기 중 39개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

Kassie

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff was rude, front desk a restaurant, paddle of water in the room
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 22일
Kassie, we regret to hear about your less than satisfactory experience during your stay. It's troubling to learn about your interactions with our team members and the issue with water in your room. We strive to provide exceptional service and appreciate you bringing this to our attention. It's through valuable input like yours that we can identify areas for improvement. We hope to have another opportunity to turn your experience around the next time you're in the area.

10/10 - 훌륭해요

Vanessa

좋아요: 편의 시설/서비스
Love this property. Staff is so kind.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 22일
Vanessa, it's wonderful to hear how much you enjoyed your stay at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're thrilled that our dedicated team members made a positive impact on your experience. Thank you for sharing your review, we look forward to welcoming you back soon.

10/10 - 훌륭해요

Cristian

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Cristian, thank you for sharing your experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're thrilled you had a positive stay. We look forward to seeing you again soon.

8/10 - 좋아요

Daisy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Daisy, thank you for choosing to stay at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're thrilled that your experience was a positive one and we look forward to serving your lodging needs in the future.

10/10 - 훌륭해요

Elijah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of my favorite hotels to stay while visiting dallas only 20 minutes from downtown super convenient and the price is extremely fair for what you get.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Elijah, it's delightful to hear that NYLO Las Colinas Hotel, Tapestry Collection by Hilton is one of your favorites! We're thrilled to know that our convenient location and fair pricing have added value to your stay. We eagerly await your return on your next visit to Dallas.

10/10 - 훌륭해요

Andrew 님, Dallas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything you need and nothing you don't. Great location at an affordable room rate.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Andrew, thank you for sharing your experience. We're thrilled to hear you found everything you needed at the NYLO Las Colinas Hotel, Tapestry Collection by Hilton. It gives us immense pleasure to know our strategic location and affordable rates played a significant role in making your stay enjoyable. We look forward to your next visit.

8/10 - 좋아요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
We appreciate your lovely rating, Christina!The satisfaction of our guests is important to us so we can't wait to see you back again at NYLO Las Colinas Hotel, Tapestry Collection by Hilton soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

8/10 - 좋아요

Tameka L. 님, Fairview

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wait staff at bar was rude
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Tameka, it's truly regrettable to learn about your unsatisfactory experience at the bar. You deserve nothing but the most courteous interaction from our team members and we apologize if that was not reflected during your visit. Your feedback has been noted and will be helpful for us to ensure improved service in future. We genuinely hope you'll give NYLO Las Colinas Hotel, Tapestry Collection by Hilton another chance to impress you.

8/10 - 좋아요

Genevieve 님, Spokane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sinks were so small, very messy to just wash your face. I love the industrial vibe and the shower wall.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Genevieve, it warms us to read that you appreciated the industrial style and shower wall at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We regret to hear about the issue you encountered while using the washbasin. We continuously strive to improve our guest experience and will take your feedback into consideration. We hope you enjoyed your stay overall and would love to welcome you back soon.

10/10 - 훌륭해요

cuong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! Staff was very helpful and property was maintained very well, would love to book again when in Dallas
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Cuong, it's wonderful to hear you had an enjoyable experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We appreciate your kind comments about our helpful team members and well-kept property. We eagerly anticipate your return when you're next in Dallas.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Lisa, thank you for staying at NYLO Las Colinas Hotel, Tapestry Collection by Hilton and taking the time to rate us. We're glad to see you had a positive experience. Your satisfaction is our top priority and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The NYLO isnt a warm & fuzzy property... basically a cement minimalisim approach. So if you wanna cuddle in, maybe not here. That said it's a great property. Modern, well lit, good bar/restaurant/breakfast on site. Free parking, spacious (and quiet) rooms, nice bedding etc. All of the staff I interacted with were nice & helpful. Zero complaints, and it was perfect for me.... esp as it is within very close proximity to DFW.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Eric, it's wonderful to hear that you appreciated the contemporary style of the NYLO Las Colinas Hotel, Tapestry Collection by Hilton, and found its amenities, such as our on-site bar and restaurant, to be to your liking. We're pleased our spacious rooms and location worked well for your needs. Hearing how you found our team members to be nice and helpful is especially gratifying. We look forward to welcoming you back next time you travel to the area.

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Wayne, it's fantastic to hear you had such an enjoyable experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We appreciate your five-star rating and hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Whitney

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every time I’m in the area this property is my go to! It’s a gem !!!
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Whitney, thank you for sharing your wonderful experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're thrilled to hear we're your "go-to" spot when in the area, and are confident that our unique hotel continues to meet your expectations. We appreciate your loyalty, and our team members eagerly await your next visit!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property in a area with lots of restaurants
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Jennifer, thank you for your review. We're delighted to know you appreciated the beauty of NYLO Las Colinas Hotel, Tapestry Collection by Hilton, as well as its convenient location amidst numerous eateries. We look forward to welcoming you back for another exceptional stay with us soon.

10/10 - 훌륭해요

Cristina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was fantastic loved everything about this place. Very modern very different from other hotels I’ve stayed in the past.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 13일
Cristina, it's wonderful to hear that your experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton was excellent. We pride ourselves on our unique and contemporary style that sets us apart from other venues. Your appreciation has genuinely delighted our entire team. We look forward to delivering the same delightful experience during your future stays.

10/10 - 훌륭해요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is so beautiful .
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Victoria, it's wonderful to hear you admired the beauty of NYLO Las Colinas Hotel, Tapestry Collection by Hilton. Our team members continuously work at maintaining the aesthetic appeal of our property. We're thrilled it enhanced your overall experience. We hope to see you again soon.

6/10 - 괜찮아요

Koray

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 22일
Koray, we noticed you rated us with a neutral score and we appreciate the feedback. We encourage you to share any specifics that could enhance your future stays. Our team at NYLO Las Colinas Hotel, Tapestry Collection by Hilton always aims to provide an outstanding guest experience and your feedback helps us in this endeavor.

8/10 - 좋아요

Scott

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Thank you for the great rating, Scott!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We'd like to share an even better experience with you soon.

6/10 - 괜찮아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 15일
We appreciate the feedback, Christopher.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 - 훌륭해요

Char

Wonderful stay!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 4일
Char, we're thrilled to hear your stay at the NYLO Las Colinas Hotel, Tapestry Collection by Hilton was delightful. We always aim to deliver exceptional experiences. We eagerly anticipate your next stay with us.

10/10 - 훌륭해요

Clarence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No complaints.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 4일
Thanks for the perfect rating, Clarence!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at NYLO Las Colinas Hotel, Tapestry Collection by Hilton.Have a wonderful day!

10/10 - 훌륭해요

Norwilyn 님, Mount Olive

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the industrial feel.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
Norwilyn, it's fantastic to hear that you appreciated the unique aesthetic of NYLO Las Colinas Hotel, Tapestry Collection by Hilton. Your fondness for the unconventional ambiance we have created is greatly valued. We look forward to the opportunity of welcoming you back on your next visit to the area.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Modern and clean
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 31일
Patricia, your commendations about NYLO Las Colinas Hotel, Tapestry Collection by Hilton's cleanliness and contemporary design absolutely made our day! We're so glad you had a great experience and we look forward to welcoming you back in the future.

4/10 - 별로예요

Eliana De Sa 님, Houston

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 27일
Eliana, your rating indicates there might have been aspects of your stay that didn't meet your expectations. We value all our guests' feedback and would appreciate the opportunity to hear more about your experience. We hope you consider our hotel again so we may have the chance to provide a more memorable stay.

8/10 - 좋아요

Morrisa

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
The hotel is decent. Some members of the front desk staff could be a little friendlier, definitely no need to have an attitude when you’re working in hospitality/customer service.
답변 제공: Customer Service 님, 2024년 1월 24일
Morrisa, thank you for staying at the NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We appreciate your feedback and would like to assure you service is of utmost importance to us. We're sorry if any interactions with our team members didn't meet your expectations. Your pointers will contribute greatly towards our dedication in improving the guest experience. We hope to have another chance to impress you in the future.

6/10 - 괜찮아요

Garry

출장 여행
좋아요: 숙박 시설 상태 및 시설
Staff at the front desk were good. Not great. But good. They could be more personable in my opinion. Food in the bar was very nice and the staff behind the bar were very good, as was the chef who took the time to come out and ask each table individually how their meal was. Nice touch. The decor inside the hotel is so bizarre. It appears unfinished with bare concrete walls and very little adorning the walls. Even the hotel room had bare concrete walls and flooring. It gave a "cold" feeling. Not sure what *look* the hotel is going for with this but it's like the decorators downed tools before painting and completing the hotel, but the hotel just decided to open anyway despite it being unfinished. 3 stars out of 5.
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 24일
Garry, it's pleasing to see your positive comments on our bar food and team members at the front desk and behind the bar. We recognize our decor is different and might not be to everyone's taste, intended to evoke a modern, industrial ambiance. Your feedback on the environment feeling 'cold' is noted, as the comfort and satisfaction of our guests are our top priorities. Here at NYLO Las Colinas Hotel, Tapestry Collection by Hilton, we appreciate your candor and hope to have the opportunity to host you again.

10/10 - 훌륭해요

Tylar

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Thank you for taking the time to leave this wonderful rating, Tylar! We hope to see you again soon at NYLO Las Colinas Hotel, Tapestry Collection by Hilton so we can share yet another amazing experience!

6/10 - 괜찮아요

Nuno

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Excellent staff but the decor is more an aesthetic exercise than something made to make you feel comfortable. It was like living for a while in a luxurious prison cell. On a peak of cold the cement walls and floor drove all warmth away. In the morning, stepping outside the rug surrounding the bed was like stepping on an icy road with bare feet. The saving grace was the hotel staff always trying to do their best and accommodate your slightest needs.
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 21일
Nuno, we appreciate you taking the time to share your experience with us. Your observations about the aesthetics of our hotel are received with gratitude and we're glad to know that our dedicated team members made a positive impact on your stay. However, we regret to learn that the comfort levels did not meet your expectations. We will certainly incorporate your comments into future considerations for alterations to our design. Thank you for recognizing our team's continuous efforts to ensure guests are well-accommodated. We hope to welcome you back at NYLO Las Colinas Hotel, Tapestry Collection by Hilton, where we aim for an even more satisfying experience.

10/10 - 훌륭해요

Salvador

2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 16일
Salvador, it's great to hear that you had a positive experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We appreciate your valuable feedback and look forward to welcoming you back on your next visit. Thank you for choosing us!

10/10 - 훌륭해요

Lynnlee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this place
답변 제공: Customer Service 님, 2024년 1월 14일
Lynnlee, it's wonderful to hear how much you enjoyed your stay at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We aim to create a memorable experience for all our guests and it sounds like we accomplished that with your visit. We look forward to welcoming you back in the future.

8/10 - 좋아요

Robert 님, Bakersfield

좋아요: 청결 상태, 직원 및 서비스
The cost isn’t that bad for what you get. There is a bar after 4 pm that’s good size, average drinks. What’s unfortunate is there is no fridge in the room.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Robert, we appreciate you choosing NYLO Las Colinas Hotel, Tapestry Collection by Hilton and sharing your opinion with us. We are glad to know our price point met your expectations and that you enjoyed our bar facility. Taking note of your feedback regarding the lack of a refrigerator, we strive to provide the best services and amenities to optimize guest comfort. We hope for an opportunity to welcome you back in the future.

10/10 - 훌륭해요

robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cool place. Great staff.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Robert, thank you for sharing your positive experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We are elated to hear you enjoyed the unique atmosphere of our hotel and the service provided by our team members. Your satisfaction is our top priority and we hope to welcome you back in the future.

10/10 - 훌륭해요

Dennis

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 23일
Dennis, thank you for choosing to stay with us at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're thrilled you had a terrific experience with us. Your positive rating is much appreciated and we hope to welcome you again on your next trip to the area. Safe travels!

10/10 - 훌륭해요

Denisia

2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Denisia, thanks for leaving a top-notch review for NYLO Las Colinas Hotel, Tapestry Collection by Hilton. It's heartening to see your high rating and we certainly look forward to serving you on your next visit. Safe travels!

10/10 - 훌륭해요

Herman

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 4일
Herman, thank you for the perfect rating for NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We are delighted that your stay was an excellent one. We look forward to welcoming you back soon for another wonderful experience!

8/10 - 좋아요

실제 이용하신 고객

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 4일
Thank you for the lovely rating!It's great your time at NYLO Las Colinas Hotel, Tapestry Collection by Hilton was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 - 훌륭해요

Chelsiah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 30일
Chelsiah, NYLO Las Colinas Hotel, Tapestry Collection by Hilton is thrilled that you gave us a top rating. Your score tells us that we made your experience exceptional. We're grateful for guests like you, and look forward to your next stay with us!

10/10 - 훌륭해요

Juan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
had a great time at the hotel and everyone was very helpful!
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 30일
Juan, it's always great to hear when guests like yourself have a memorable experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're delighted that our team members contributed to your enjoyable stay. We eagerly await your next visit!

8/10 - 좋아요

Tiffany 님, Tyler

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
https://youtu.be/ofYwnuj7d2E?si=Sbch3X9zGa2nub_U I always love this hotel for a short stay. One of the front desk ladies were not so pleasant this time but otherwise, it’s always a nice place to drop in for the weekend.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 28일
Tiffany, your continuous support for NYLO Las Colinas Hotel, Tapestry Collection by Hilton is greatly appreciated. We're pleased to hear you find our venue enjoyable for short stays. We certainly aim to provide a consistent, welcoming experience, and regret to read about your encounter with our front desk team. We will ensure any issues are addressed and improved. We can't wait to have you with us again for another pleasant weekend.

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 26일
Victor, thank you for your 5-star rating of NYLO Las Colinas Hotel, Tapestry Collection by Hilton. It gives us great pleasure to know that you enjoyed your stay. We appreciate your choice and look forward to welcoming you back in the future.

10/10 - 훌륭해요

LeDarin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 24일
LeDarin, thank you for choosing NYLO Las Colinas Hotel, Tapestry Collection by Hilton and leaving a rating. It's encouraging to see such positive feedback and we hope to welcome you again soon.

10/10 - 훌륭해요

Matthew 님, Saskatoom

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 23일
Matthew, it's great to see you had a positive experience during your stay at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. Our team appreciates your feedback and we look forward to your next visit!

10/10 - 훌륭해요

Jakeem

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 17일
Jakeem, it's wonderful to hear that your experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton was up to the mark. We're delighted that your stay with us met your expectations and we look forward to having the pleasure of welcoming you back in the near future. Thank you for your valuable rating!

10/10 - 훌륭해요

Gilbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 15일
Gilbert, it's great to see that you had an outstanding stay at the NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We genuinely appreciate your positive rating. Our team sincerely hopes that we will have the honor of welcoming you back in the future. Thank you for choosing our hotel.

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Over all nice place
The hotel was nice but the bath was extremely small with very little counter space. Also the rooms were extremely dork with very little light to turn on. The modern concrete look of the room was aesthetically pleasing, but very echoey.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 12일
Ryan, thank you for sharing your experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're glad to hear you enjoyed the unique aesthetic of our rooms. Your comments about the bathroom size and lighting have also been noted, and will be taken into consideration for future improvements. We are constantly seeking to improve the guest experience and feedback such as yours is invaluable in that process. We hope to host you again in the future.

10/10 - 훌륭해요

Elva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AMAZING STAY
Amazing state at the NYLO!
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Elva, your supportive words about your phenomenal stay at NYLO Las Colinas Hotel, Tapestry Collection by Hilton have brightened our day. We strive to provide a remarkable experience for our guests, so knowing we achieved this goal with you is wonderful. We value your feedback and eagerly await your return visit.

4/10 - 별로예요

rama naga

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 5일
Rama, it's unfortunate to hear that your experience did not live up to expectations. If there were specific issues during your stay, we would truly appreciate it if you could share the details. We strive to continually improve and your feedback helps us do that. We hope you give us another opportunity to serve you better in the future.

10/10 - 훌륭해요

Trasheena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 18일
Thank you for this excellent rating, Trasheena!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at NYLO Las Colinas Hotel, Tapestry Collection by Hilton! We'd love to host you again someday for yet another unforgettable visit.

10/10 - 훌륭해요

Holly

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean rooms.
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 29일
Holly, it's wonderful to hear you had a positive experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're glad to know our team members' friendliness and the cleanliness of our rooms made your stay memorable. Thank you for sharing, and we hope to welcome you back soon.