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Reviews of ibis Lyon Part Dieu Les Halles

3 out of 5
ibis Lyon Part Dieu Les Halles
78 Rue De Bonnel, Lyon, Rhone

Reviews

8.0

Very Good

Rating 10 - Excellent. 288 out of 1001 reviews" "
Rating 8 - Good. 458 out of 1001 reviews" "
Rating 6 - Okay. 170 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the breakfast buffet and the friendly staff. Rooms are small but nothing they can do about it!
Stayed 1 night in Dec 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Izzak

Stayed 1 night in Sep 2023

2/10 Terrible

Francis

Liked: Staff & service, property conditions & facilities
Rooms a little small No refrigerator.
Stayed 3 nights in Sep 2023

8/10 Good

Andres

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Location was the best. The size of the room was the worst.
Stayed 6 nights in Aug 2023

10/10 Excellent

Richard

Liked: Amenities
Close to the station and Westfield mall. Very clean and comfortable.
Stayed 3 nights in Aug 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Alisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ann, Troutman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but the mist comfortable beds we've had this n our journey
Stayed 1 night in Jul 2023

8/10 Good

John

Stayed 1 night in Mar 2023

8/10 Good

Enrico

Stayed 1 night in Jan 2023
Response from Elliot on Feb 20, 2023
Bonjour Enrico,Un grand merci pour vos notes concernant votre séjour parmi nous, au plaisir de vous revoir parmi nous.Elliot, la réception.

8/10 Good

Alisa R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice clean hotel and cheap for the quality you get. It’s pretty impressive how well the windows block out the street sounds when they’re closed. The staff was very nice.
Stayed 2 nights in Dec 2022
Response from Elliot on Dec 25, 2022
Hello Alisa, one thousand thanks for your comment et note about your stay with us in the IPDH.Merry Christmas,Elliot, la réception.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Bit cramped. I wasn’t a fan of the quirky style choices
Stayed 2 nights in Sep 2022

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcoming budget hotel.
Handy, clean budget hotel, not too far from the train station. Near a shopping mall, with a cinema that shows films in English. There is a welcoming lobby area, with free billiards, table football, pinball and chess. The staff are really friendly and helpful. Great for the bus/tram into the town centre but we couldn’t get back because the main bridge was being repaired-not great! Bathroom was quite small but clean and shower was nice. Larger towels than the budget Ibis and two large pillows each. We went to the wrong Ibis at first (the one nearest the station). This one is actually a bit further away but not too far. Would definitely stay again.
Stayed 2 nights in Aug 2022

6/10 Okay

pat

Traveled with group
Liked: Staff & service
Staff was friendly but the room was cramped and hot. We where rushed at breakfast even though breakfast was till 10 we got there 9.30 They started cleaning up at 9.45 switched of all the machines and asked at to move into the foyer with are breakfast 10. Receptions were very helpful and could fault the at all.
Stayed 1 night in Jul 2022

10/10 Excellent

RONY

Stayed 4 nights in Jul 2022

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Emily

Stayed 2 nights in Jun 2022

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some more coffee in room
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2022

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Charlotte

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2022

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Look for something else
The standard room is ridiculously small for two people. might be okay for overnight but not for more. The bathroom is tiny . The bed okay but there isn't much room to move in the room. Our door literally we could barely get in . You ran into the closet. Will never stay at an Ibis again. Plus no one honored the mask or elevator restrictions posted. I did not feel comfortable with this situation.
Stayed 4 nights in Apr 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overly priced closet
Nicely located but overly priced room. Tiny room and bathroom. I am a normal weight person and I found it extremely tight. I could not imagine a person a few extra kilos squeezing in that closet Firendly stuff though
Stayed 1 night in Mar 2022

10/10 Excellent

stephen

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

J T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasure to stay here
This Ibis hotel is ideally placed midway between Part Dieu station and the centre of Lyon. Everything about it was top class, and in particular all the staff team were helpful, efficient and super friendly. It was a pleasure to stay here (four days).
Stayed 3 nights in Dec 2021

2/10 Terrible

Loic

Stayed 2 nights in Oct 2021

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
The staff were amazing, rooms are very clean , little bit small. Very close to the train station and westfield mall, cross street from the hotel there is a big market with so many options of places to set and eat. The breakfast Buffet was great with the gluten free option they have.
Stayed 2 nights in Oct 2021

8/10 Good

VAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If room and shower were bigger it would be great. Towels are too thin, thermostat in room not functioning well.
Stayed 1 night in Oct 2021

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone on staff was very very nice and helpful. Bed was comfy and clean. Hotel was pretty calm although you could hear the doors from the other rooms opening and closing + the shower was very small.
Stayed 1 night in Oct 2021

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

4/10 Poor

Nirmalya

Disliked: Staff & service
Stay elsewhere.
We checked in at 7pm and requested the reception staff to add an early breakfast, as we had a train at 7am the next morning. She mentioned that normal breakfast hours would be from 6:30 and confirmed that for an early breakfast it would be 5.50€/person, added it to our booking. When we checked out at 6am and asked for breakfast, a very rude reception staff(different from the earlier night) said we had no breakfast booked and that if we wanted to add it on then, it would be 10.90€/person. Zero points for hospitality. Rude staff.
Stayed 1 night in Sep 2021

6/10 Okay

Ariel

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Hotel with no room cleaning facilities
The room we got was quite small, first floor main street facing so a bit noisy. The main issue was that our room was not cleaned for the duration of our stay, i.e. 4 days. When I complained I was told it is due to the COVID, and that indeed it was supposed to be cleaned on the 3rd day. It is a pity this was not mentioned during the booking,
Stayed 4 nights in Aug 2021

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need
Stayed 2 nights in Aug 2021

2/10 Terrible

Abdelhalim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist very Rude
The Receptionist he was very Rude
Stayed 1 night in Aug 2021

10/10 Excellent

John

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated.
Stayed 1 night in Jul 2021

10/10 Excellent

Alexander

Liked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Maria

Stayed 3 nights in Apr 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charge me extra at the property The room what’s very small
Stayed 2 nights in Dec 2020
Response from Anne-Sophie on Jan 4, 2021
Dear guest, Thank you for taking the time to tell us about your experience at the ibis Lyon Part-Dieu Les Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All rooms have the same size and this corresponds to the standards for 3-star hotels We remain at your disposal, Sincerely, Anne-Sophie Deputy Manager Ibis Lyon Part Dieu Les Halles

10/10 Excellent

Catherine, Edinburgh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, really helpful staff. We arrived late into Lyon and the staff were great at suggesting options for where we could eat. Top tip though - don't take a taxi to the airport. So very expensive.
Stayed 1 night in Aug 2020

8/10 Good

Sylvie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Sanjeev Kumar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to visit
We were there for a Conference.
Stayed 4 nights in Oct 2019

10/10 Excellent

Brooke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We enjoyed our stay here. The staff was nice and friendly and the rooms were nice and clean. We had a slight issue with the shower, they had holes for handles in the shower doors (not sure why) so water leaked out creating quite the mess. But other than that little issue the room was great. We enjoyed the food, eating dinner there twice and breakfast once.
Stayed 2 nights in Oct 2019

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced, clean, and convenient
The hotel was spotlessly clean and quiet. Rooms are small but met my needs. Convenient location 30min walk to the old town, and 15 mins walk to the train station
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to the station and not too far to walk to the central part of the city.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
My sheets were torn, my room was dirty, don't stay there
Stayed 1 night in Sep 2019
Response from Roxane - Assistant Room Division Manager on Nov 22, 2019
Dear Guest, We thank you for your review about your stay in our hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures with housekeepings services to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,