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Reviews of Fairmont Monte Carlo

4 out of 5
Fairmont Monte Carlo
12 Avenue de Spélugues, Monte Carlo, Monaco

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1002 reviews" "
Rating 8 - Good. 243 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel, shout out to the fantastic concierge team who helped us many times; specifically with a wonderful recommendation for a day trip to Italy. The only downside right now is all the construction going on outside the hotel. It’s noisy and a bit disruptive, it spoiled the view from the balcony. Otherwise I would have given 5 stars.
Stayed 5 nights in Apr 2024

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Mar 2024

2/10 Terrible

Anne Marie

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A fuir !
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicole, Chattanooga

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can catch the bus or walk to the casino, food, or shopping!
Stayed 2 nights in Feb 2024
Response from Alexandre Ariel on Mar 3, 2024
Dear Nicole,We thank you for taking the time to provide such a positive score.Best regards,Alexandre ArielHotel ManagerFairmont Monte Carlo

6/10 Okay

Alan William

Traveled with partner
Disliked: Amenities, property conditions & facilities
We had a dreadful time unfortunately The building works woke us up early every morning Towel had a brown stain on it Phone didn’t work and we told receptionist and it took a day to resolve Booked and paid for breakfast which wasn’t on the booking at arrival Won’t come again
Stayed 2 nights in Feb 2024
Response from Alexandre Ariel on Mar 3, 2024
Dear Alan William,Thank you for taking the time to tell us about your experience at the Fairmont Monte-Carlo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Alexandre ArielHotel ManagerFairmont Monte Carlo.

10/10 Excellent

Dale

Very clean and well maintained hotel. The staff are one of a kind friendly,polite & always willing to help
Stayed 3 nights in Feb 2024
Response from Alexandre Ariel on Mar 3, 2024
Dear Dale,I very much appreciate your score given regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. I will share your score with my team. I am sure that this positive rating will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. We hope to welcoming you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel managerFairmont Monte Carlo.

10/10 Excellent

Renato, Las Vegas

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmont is a fantastic hotel in the heart of Monte Carlo, Monaco. I take my family every year in January for the Monte Carlo Circus Festival and the Fairmont is a must with such an amazing view and fantastic room with room service and everything is walkable distance.
Stayed 5 nights in Jan 2024
Response from Alexandre Ariel - Hotel Manager on Feb 4, 2024
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the Fairmont Monte-Carlo for the first time to celebrate my birthday and at the moment I got out of my car, the service was impeccable. Great attention to details and assertive communication from hotel's staff. Room was very spacious and bed was super comfy. Bathroom was clean and amenities were excellent. Room service was attentive and quick, food was delicious! Breakfast time was also great and the options were diverse, for all palates. I'll definitely be back!
Stayed 2 nights in Nov 2023
Response from Fairmont Monte Carlo on Jan 21, 2024
Dear Mrs Veronica,We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Fairmont Monte Carlo

10/10 Excellent

Harveen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 2 nights in Dec 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Jan 7, 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre Ariel Hotel Manager Fairmont Monte Carlo

10/10 Excellent

zina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Jan 7, 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 Excellent

Pawel, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Jan 7, 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 Excellent

Joaquin Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Jan 7, 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre Ariel Hotel Manager Fairmont Monte Carlo

10/10 Excellent

Nigel, Accrington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a F1 fan this hotel is a must to stay at. I booked a room overlooking the hairpin and wasn’t disappointed. It was a refurbed room with twin double beds. The offer was with breakfast and this was in the Nobu restaurant. The food was wide and varied and delicious including omelettes. Didn’t eat an evening meal in the hotel but had the Sunday Cha Cha Cha lunch and it was amazing value. Service was exceptional from the staff. The heated pool, even in the rain was very welcoming. I would definitely stay here again A******
Stayed 2 nights in Dec 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Jan 7, 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre Ariel Hotel Manager Fairmont Monte Carlo

8/10 Good

Emeric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff - all smiles. Clean, elegant.
Great stay, thank you for room upgrade. Gym modern, clean and well equipped. The only improvement would be in the hotel restaurant next to Nobu. Having those big TV screens on all the time downgrades it from a 5 star hotel casual (but still elegant) restaurant, to a low level sports bar. we had to sit through a whole movie of afro american kids playing american football - I looked around, no one was watching it, it was just a disturbance. You should have a dedicated sports bar with big tv's for games, but leave that restaurant for quiet conversations, good food and the view - no distraction!
Stayed 1 night in Dec 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Jan 7, 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. We are delighted to read that you had a great stay with us.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre Ariel Hotel Manager Fairmont Monte Carlo

10/10 Excellent

evangelia, Voula Athens

Stayed 1 night in Dec 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Jan 7, 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre Ariel Hotel Manager Fairmont Monte Carlo

10/10 Excellent

Osamah

Stayed 6 nights in Nov 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Jan 6, 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. Thank you again for sharing your experience on Expedia, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre Ariel Hotel Manager Fairmont Monte Carlo

2/10 Terrible

Marlena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In general this property is below expected standards when comes to comfort and customer service. It is not the luxury I was expecting. I would not stay there again. They were not flexible in case of emergency
Stayed 1 night in Nov 2023
Response from Alexandre Ariel - Hotel Manager on Nov 22, 2023
Thank you for taking the time to tell us about your experience at the Fairmont Monte-Carlo. I am sincerely sorry to read that your experience was dissatisfying. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Ariel Hotel Manager

4/10 Poor

Marlena

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room numbers super confusing and hard to find. Nobody offered any direction. The garden view room is really a view of someone else in their room, more like a fishbowl. New remodel was done so bathrooms are step higher than the room, and I would hurt myself on it all the time. No bathtubs and no space for make up. Beds are comfy. This is not luxury hotel when compared with US.
Stayed 2 nights in Nov 2023
Response from Alexandre Ariel - Hotel Manager on Nov 22, 2023
Thank you for taking the time to tell us about your experience at the Fairmont Monte-Carlo. I am sorry that your experience did not completely meet your expectations; please allow me to express my sincerest apologies.At Fairmont Monte Carlo, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alexandre Ariel - Hotel Manager

10/10 Excellent

Alexa

Stayed 1 night in Nov 2023
Response from Alexandre Ariel - Hotel Manager on Nov 22, 2023
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

6/10 Okay

Patrick

Stayed 1 night in Nov 2023
Response from Alexandre Ariel - Hotel Manager on Nov 22, 2023
Thank you for taking the time to tell us about your experience at the Fairmont Monte-Carlo. I am sorry that your experience did not completely meet your expectations; please allow me to express my sincerest apologies.At Fairmont Monte Carlo, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alexandre Ariel - Hotel Manager

10/10 Excellent

Emmanuel

Stayed 1 night in Nov 2023
Response from Alexandre Ariel - Hotel Manager on Nov 22, 2023
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

10/10 Excellent

Nick

Stayed 2 nights in Nov 2023
Response from Alexandre Ariel - Hotel Manager on Nov 22, 2023
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

10/10 Excellent

frederic

Stayed 1 night in Nov 2023
Response from Alexandre Ariel - Hotel Manager on Nov 22, 2023
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Alexandre Ariel - Hotel Manager on Oct 30, 2023
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

10/10 Excellent

Kamran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2023
Response from Alexandre Ariel - Hotel Manager on Oct 30, 2023
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 3 nights in Oct 2023
Response from Alexandre Ariel - Hotel Manager on Oct 30, 2023
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

8/10 Good

Sysilila

Stayed 3 nights in Oct 2023
Response from Alexandre Ariel - Hotel Manager on Oct 30, 2023
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

10/10 Excellent

AIDA, New York City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dario was fantastic at check in and was able to check me into a hair pin turn room. It was the most incredible experience! Views from the hotel are a dream. Loved the calm and quiet pool and amazing service all around. The bed and sheets were comfortable and location was perfect.
Stayed 1 night in Oct 2023
Response from Alexandre Ariel - Hotel Manager on Oct 30, 2023
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

8/10 Good

Rima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great over all .
Stayed 1 night in Oct 2023
Response from Alexandre Ariel - Hotel Manager on Oct 11, 2023
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

6/10 Okay

Isabelle, Paget

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely hotel, in the heart of Monaco, but it much need of renovation - especially the area where our room was located.
Stayed 3 nights in Sep 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Oct 7, 2023
Dear Isabelle, I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. However, we have well noted your comments regarding the need of renovation. Kindly note that a renovation project is currently underway. We would be very delighted to welcome you back once it will be fully completed.Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo

8/10 Good

John

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Oct 7, 2023
Dear John,I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. We are delighted to read that you've particularly enjoyed our location. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine and easily near from the yacht show ,beach and the restaurants
Stayed 3 nights in Sep 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Oct 7, 2023
Dear Debbie, I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. We are delighted to read that you've enjoyed your stay with us especially thanks to our location. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 Excellent

Sarah

Stayed 4 nights in Sep 2023
Response from Alexandre Ariel - Hotel Manager on Oct 30, 2023
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

6/10 Okay

maria, sydney

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Sep 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Oct 7, 2023
Dear Maria, Thank you for taking the time to tell us about your experience at the Fairmont Monte-Carlo. I am sorry that your experience did not completely meet your expectations; please allow me to express my sincerest apologies.At Fairmont Monte Carlo, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Oct 7, 2023
Dear Guest, I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo

4/10 Poor

Maricarmen

Stayed 3 nights in Sep 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Oct 7, 2023
Dear Maricarmen, Thank you for taking the time to tell us about your experience at the Fairmont Monte-Carlo. I am sorry that your experience did not completely meet your expectations; please allow me to express my sincerest apologies.At Fairmont Monte Carlo, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 Excellent

paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to in Monaco
Just a pleasure every time Get a sea view it’s worth the extra Great facilities Great restaurants Great bar Love it
Stayed 2 nights in Sep 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Oct 7, 2023
Dear Paul, I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. We are very pleased to read that you always enjoy our amazing sea view, our facilities, restaurants and bar. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay & relatively cheap for the Monaco Area. The Nobu inside is a great addition to the experience as well
Stayed 1 night in Sep 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Oct 7, 2023
Dear George, I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. We are delighted to read that you've enjoyed our hotel, our location and our Nobu restaurant. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 Excellent

Genevieve

Stayed 1 night in Sep 2023
Response from Alexandre Ariel Directeur d'Hôtel on Oct 7, 2023
Chère Genevieve, Je vous remercie pour vos commentaires suite à votre séjour au Fairmont Monte Carlo.C’est avec grand plaisir que nous recevons vos compliments. Aussi, je ne manquerai pas de partager vos appréciations avec toute mon équipe pour qui votre satisfaction est la plus belle récompense.Dans l’attente de vous accueillir de nouveau, je vous prie de croire en l’expression de mes meilleures salutations.Alexandre Ariel Directeur d'Hôtel Fairmont Monte Carlo

10/10 Excellent

Christine

Stayed 1 night in Sep 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Oct 7, 2023
Dear Christine, I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service and Nice Hotel.
Stayed 2 nights in Sep 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Oct 7, 2023
Dear Puneet, I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. We are very pleased to read that you've enjoyed our hotel and our great quality of service. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 Excellent

Saeed

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The hotel is in the heart of monaco, I’ve been staying in this hotel for many years, it’s in need of a major renovation. The entrance and lobby are very 1980’s. The rooms are spacious but nothing fancy, compared to the neighboring hotels. I left items in the room upon checkout and I received an email With pictures of my items to come and collect or they can ship to me, front desk are professional.
Stayed 1 night in Sep 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Oct 7, 2023
Dear Saeed,I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. We are very pleased to read that you enjoyed your stay with us. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.However, we have well noted your comments regarding the need of a major renovation. Kindly note that a renovation project is currently underway. We would be delighted to welcome you back once it will be fully completed.Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 Excellent

Silva, Dearborn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 3 nights in Sep 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Oct 7, 2023
Dear Silva, I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 Excellent

Adelino

Stayed 1 night in Sep 2023
Response from Alexandre Ariel - Hotel Manager on Sep 9, 2023
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future.

10/10 Excellent

panagis

Stayed 2 nights in Sep 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Oct 7, 2023
Dear Panagis, I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Sep 6, 2023
Dear Kevin, I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 Excellent

raman, Abbotsford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thomas the manager went above and beyond to ensure our stay was comfortable. He provided outstanding service! Thank you
Stayed 2 nights in Aug 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Sep 6, 2023
Dear Raman, I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo

8/10 Good

ALAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice room over the Hairpin with great Views very comfortable breakfast was very good here literally everything you could possibly need
Stayed 3 nights in Aug 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Sep 6, 2023
Dear Alan, I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. We are very delighted to read that you've particularly appreciated the Hairpin view and our breakfast. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo

8/10 Good

Khaled

Stayed 2 nights in Aug 2023
Response from Alexandre Ariel Hotel Manager Fairmont Monte Carlo on Oct 7, 2023
Dear Mr Khaled, I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo