스튜디오 스위트, 더블침대 2개 | 전용 주방 | 냉장고, 전자레인지
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레지던스 & 컨퍼런스 센터 - 키츠너/워털루 여행 후기

2 out of 5
레지던스 & 컨퍼런스 센터 - 키츠너/워털루
99 Conestoga College Boulevard, Kitchener, ON

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 413개 이용 후기 중 82개" "
평점 8 - 좋아요. 413개 이용 후기 중 148개" "
평점 6 - 괜찮아요. 413개 이용 후기 중 109개" "
평점 4 - 별로예요. 413개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 413개 이용 후기 중 32개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Laurie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Stayed here after a wedding. It was comfy, safe and clean. The AC unit shut off every hour which was a little annoying in July but our visit was short so it wasn’t too bad
2023년 7월에 1박 숙박함

8/10 - 좋아요

Verna

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Omar

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I understand is a residence for students during classes period and it is converted to Hotel is off-season but the prices should be according to the facilities. Price is too high for this kind of facilities.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Carlos

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
It was a nice service
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Gurjeet Singh

좋아요: 청결 상태
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Joan

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Tetsuko

가족 여행
좋아요: 청결 상태
The fan in the room was noisy but roomy and clean.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Apoorva

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very convenient location for 401 transportation. Efficient check-in, super white sheets and very comfortable beds.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Tatiana

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Gajra

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access from highway
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
College residence. Inexpensive. Clean.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Great stay, room was very clean and good value.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Brenda

2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Scott

좋아요: 청결 상태
2023년 8월에 1박 숙박함

8/10 - 좋아요

Mohamed

2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Tammy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I liked that is was so close to where my family members lived only a 10 minute commute. It would have been nice if it was equipped with a coffee maker of some kind and the towels were in better condition
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Joe

2023년 8월에 1박 숙박함

8/10 - 좋아요

Toni-Rae

2023년 8월에 1박 숙박함

8/10 - 좋아요

Tracey

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Had to leave a bunch of messages before someone called me back to confirm reservation and a few things in the room were broken (shower bar and tp dispenser); but overall, a great cost-effective place to stay and loved having the kitchenette and microwave. I'd stay again for sure.
2023년 7월에 6박 숙박함

4/10 - 별로예요

Ramona

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This is a very affordable alternative to a regular hotel chain option. The room was very clean. I feel the best part of the room is that they have a full size fridge and microwave in a kitchenette right inside your room. This is very helpful when you want to save money as I did. I travelled for business and stayed here and was pleased with the smooth check in as the staff is very pleasant. I have one complaint. This was the main reason for my less than perfect rating: Can you please offer people that are travelling strictly for business (and desperately need quiet to sleep) the option to stay in a room on a floor in your building that is not with families? I can clarify this. There were many children running up and down the hallway, slamming room doors, shouting, running again and again up and down the hallway, knocking on random room doors, multiple times, all after 10:30pm-11pm. I did not want a confrontation, so I call the front desk and asked if someone could please come up and speak to them. I don't think they were very successful as the noise carried on until close to midnight. Unfortunately the same situation happened on both nights of my stay here, with 2 different groups of guests with a large group of kids. I am a Mom to 4 children myself, so I am not a person who doesn't understand that there is hotel excitement for kids, and that can be very fun. I am no stranger to noise. But this? This was awful. I did not have a goods rest either night.
2023년 7월에 2박 숙박함
답변 제공: H 님, 2023년 8월 1일
Thank you for taking the time to leave us a review about your recent stay. We are glad you found value in our accommodations and we sorry to hear that you had disrupted sleep due to the noise levels. We were the host hotel for large youth sporting event this past weekend and nearly all of rooms were occupied with teams. Please feel free to call back our reception desk if the noise levels don't improve after the first call. Our 24 hour staff will follow up accordingly.

8/10 - 좋아요

Raymond

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was clean and in a quite place
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

8/10 - 좋아요

Noreen

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good value for price. A bit out of the way but good for 1 night when we had other activities to go to. Lots of places to eat within walking distance. I was hoping the kitchenette would have dishes, dish soap etc but it didn't and they didnt have any at the desk. Overall would stay there again.
2023년 7월에 1박 숙박함
답변 제공: H 님, 2023년 8월 1일
Thank you for sharing your feedback regarding your recent stay. We hope to welcome you back soon

10/10 - 훌륭해요

Seb

좋아요: 청결 상태, 객실의 편안함
2023년 7월에 2박 숙박함

8/10 - 좋아요

Ludmila

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
room 123. Liked the studio style large room w/half wall divider, quiet hallway and room, large TV. Free parking, friendly/quick staff, safe area, nearby Costco. Actual kitchen w/granite countertop, cupboards, sink, full size fridge microwave, though no coffeemaker:(. Standard bathroom w/supplies, though, air ventilator is not working and no hair fan. We stayed only 1 night, and refund for second night yet to come, will keep posted
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Ashwani kumar 님, Sujanpur Tira HAMIRPUR

2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Jatinder

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had great experience at this location.
2023년 6월에 2박 숙박함
답변 제공: H 님, 2023년 8월 1일
That's great to hear, thanks so much for sharing!

10/10 - 훌륭해요

Cathy

2023년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
Decent
Rooms were clean minus the microwave. The toilet seat was broken but my husband fixed that. We were given no room keys because something wasn't working so we had to have the front desk attendant walk us to our room everytime we left. Other than that, it was cheap and decent.
2023년 7월에 1박 숙박함
답변 제공: H 님, 2023년 8월 1일
Thank you for staying with us and leaving a review. I am sorry to hear there was a problem with toilet seat and microwave. We will make sure to have a look at that microwave right away. Please thank your husband for his help with the seat. We hope to welcome you back again soon!

10/10 - 훌륭해요

William

2023년 7월에 1박 숙박함

8/10 - 좋아요

RAJIV

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Lyndsay

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love that a key card was needed to enter the hallway and the room. There was a partial wall separating the 2 beds which was also nice. Full sized fridge, microwave, lots of room for clothes. Only issue was a cosmetic one, someone had put a hole in the bathroom wall (inside the room) at one point and it wasn't fixed very well.
2023년 6월에 2박 숙박함
답변 제공: H 님, 2023년 8월 1일
Hi Lyndsay,Thank you for sharing your feedback with us! We're glad you enjoyed your stay. I will pass along the info to our maintenance team to have a look at drywall patching. Thanks!

10/10 - 훌륭해요

Neal

2023년 7월에 1박 숙박함

8/10 - 좋아요

Edward

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location just off the 401 outside Kitchener. The rooms serve as dormitories for Conestoga College students during the school year but are rented out to travelers during the summer. The room was clean and spacious. My only complaint was that the air conditioning was loud and ran continuously. I had trouble sleeping because of it.
2023년 6월에 1박 숙박함
답변 제공: H 님, 2023년 8월 1일
Thank you for staying with the Residence & Conference Centre - Kitchener-Waterloo and sharing your feedback regarding your recent stay. We're sorry to hear you had troubles sleeping due to the air conditioning vent-, we are looking into this to resolve this issue. Thanks again

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 객실의 편안함
Decent stay
It was a short stay as it was just an inbetween trips. Quiet, not busy, beds were ok, but for the price it was very worth it.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Katie

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
I liked the full kitchen and layout of the room. I didn’t like that they didn’t supply a bath plug but offered bath. I had to use a kids toy to plug the bath so I could give my son his bath. Also there was no ceiling fan in the bathroom so it got really hot and muggy. Lastly I found the receptionist to be very layed back about his job and did not seem to take his job seriously.
2023년 6월에 2박 숙박함
답변 제공: H 님, 2023년 8월 1일
Hi Katie,Thank you for taking the time to leave us a review. I apologize your room did not have a bath plug and that we do not have ceiling fans in the bathroom. We have ensured the room is equipped with a plug and I will share the feedback regarding the ceiling fan during our next operation meeting. Maybe that is something we can plan for the next round of future renos. I will certainly be connecting with our staff to remind them of our customer service standards. We hope you give us a second chance and stay again!Take care,Holli

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great value!
2023년 6월에 1박 숙박함

8/10 - 좋아요

Farhad

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 객실의 편안함
Unhygenic experience
I was given a room which wasn’t even clean when last guest left. I took my luggage and went back to receoption, and the person gave me weird looks. It was so unhygenic to enter the room which wasn’t cleaned before previous guest left. The other lady at the receiption (who was in her home clothes- very unprofessional) said “SO” when I told that the room is not clean, and offered me $10 Tims gift card. I was so tired from travel and didnt wanted to argue so I ignored it. Anyways, we got our room and we tried to ignore this traumatizing incident that just happened. Moreover, their blankets/sheets had smell in them. Around 4am, my body started itching, I think some small inserts in the blanket bit me and I got allergies because of it. I checked out right before 7am because I had enough in this hotel. Never going back again
2023년 6월에 1박 숙박함

8/10 - 좋아요

Fran

2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Stephanie

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great space, friendly staff.
2023년 5월에 2박 숙박함
답변 제공: H 님, 2023년 6월 9일
Thank you for staying with RCC-KW and leaving us a review!

8/10 - 좋아요

Susan

좋아요: 객실의 편안함
Seemed ok to start with
There was a vent in the room that was black with dirt right onto the wall and ceiling. There was a large clump of hair on the carpet.
2023년 6월에 2박 숙박함
답변 제공: H 님, 2023년 6월 7일
Thank you for staying at RCC-KW and leaving us a review about your recent stay. I apologize for the condition of the vent and carpet. I will be working with our housekeeping team to ensure this is cleaned up promptly. Thank you for bringing it to my attention.

10/10 - 훌륭해요

Alisa

2023년 6월에 1박 숙박함
답변 제공: H 님, 2023년 6월 7일
Thank you for staying with RCC-KW and leaving us a score.

2/10 - 너무 별로예요

Tony

출장 여행
좋아요: 청결 상태
Entered the Room and the staff forgot to turn on the Air conditioning. Room was 39 degrees C. Took until 6am the next morning to get to 20 degrees C. Windows didn't open. Not recommended for hot days. Recommend calling hotel and reminding them to turn on AC before arrival as it takes a long time to cool off and I had a poor night sleep because of it.
2023년 5월에 1박 숙박함
답변 제공: H 님, 2023년 6월 9일
Hello Tony,I apologize for the temperature of your room. I understand how uncomfortable that must have been. Please let our 24-hour staff know if any challenges arise and our team will do their best to provide a solution such as moving to a new suite.We have the temperature set to 20 degrees in rooms. However, it appears that unfortunately the unit was turned off. We’re sorry your stay was uncomfortable and would love a chance to welcome you back.If you’d like to further discuss your stay, I welcome you contact the property and talk to the Sales Manager.

10/10 - 훌륭해요

Ashish

2023년 5월에 5박 숙박함

10/10 - 훌륭해요

CYRIL

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the location
2023년 5월에 3박 숙박함
답변 제공: H 님, 2023년 5월 31일
Thank you for staying with RCC-KW and for your review. With the close proximity to the 401 highway, travelling around the Tri-Cities is very easy & accessible!

8/10 - 좋아요

Sandra

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The shower is small. the towels are tiny. Lots of noises in the room. You get what you paid for. I'm glad I stayed only one night.
2023년 5월에 1박 숙박함
답변 제공: H 님, 2023년 5월 31일
Thank you for booking with RCC-KW. We appreciate your honestly and thank you for taking the time to leave us a review.

6/10 - 괜찮아요

Benoit

연인과의 여행
좋아요: 청결 상태
Price was great, matress very soft (feeling worned out), but the most annoying issue was the ventilation system was very loud and kept me awake all 3 nights.
2023년 5월에 3박 숙박함
답변 제공: H 님, 2023년 5월 31일
Thank you for leaving us a review. We're sorry you had difficulties sleeping. We have a ventilation system that circulates outside air into the rooms. This helps the air quality and provides fresh air as the windows do not open. We are sorry it very loud and will follow up with our maintenance team to have a look it at. Thanks for letting us know