Check in was suppose to be at 4pm, we were not allowed in our room until after 5pm. Dinner at the Lodge was horrible. Waited almost 2 hours to be seated, then waited over an hour for food. Our skillet cookie dessert was served raw and not edible. This is our last stay here. For $650 per night, it should be a much better experience. There are plenty of staff, but too many standing around doing nothing. On a positive note.... This place is super clean.