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하얏트 플레이스 애틀란타/알파레타/노스포인트 몰 여행 후기

3 out of 5
하얏트 플레이스 애틀란타/알파레타/노스포인트 몰
7500 North Point Parkway, Alpharetta, GA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 478개" "
평점 8 - 좋아요. 1000개 이용 후기 중 233개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 124개" "
평점 4 - 별로예요. 1000개 이용 후기 중 93개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 72개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Jamese

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Keyanna 님, 2024년 4월 22일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future. Thank You!

10/10 - 훌륭해요

Janoris

2024년 1월에 1박 숙박함
답변 제공: Keyanna 님, 2024년 3월 19일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future. Thank You!

10/10 - 훌륭해요

Raiyah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel. Close enough to the city of Atlanta without staying in the hustle and bustle of the city. It’s close to a nice suburban area Alpharetta with a mall that has the cutest indoor play place for kids. The hotel was safe clean and perfect all around. Free breakfast was a plus!
2024년 3월에 3박 숙박함
답변 제공: Keyanna 님, 2024년 3월 15일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future. Thank You!

6/10 - 괜찮아요

Javier

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was not cleaned properly, breakfast was horrible.
답변 제공: Keyanna 님, 2024년 3월 15일
Good Morning! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Kenneth

가족 여행
좋아요: 편의 시설/서비스
Bedsheets were slightly dirty and evident that they did not change them
2024년 3월에 2박 숙박함
답변 제공: Keyanna 님, 2024년 3월 14일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

barb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet and close to walking trails
2024년 3월에 1박 숙박함
답변 제공: Keyanna 님, 2024년 3월 5일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future. Thank You!

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing!
2024년 2월에 3박 숙박함
답변 제공: Keyanna 님, 2024년 2월 27일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future. Thank You!

8/10 - 좋아요

Lorena

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good property, good breakfast options and prefect location that had restaurants, shopping and entertainment within 2 to 5 minutes from location on the same street. One of the hotel elevators was not working the entire stay, hotel did not have extra blankets for the pullout bed.
2024년 2월에 3박 숙박함
답변 제공: Keyanna 님, 2024년 2월 20일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Sallie

가족 여행
별로예요: 숙박 시설 상태 및 시설
Shower was loud and floors needed sweeping also found some hair on bed linens.
2024년 2월에 3박 숙박함
답변 제공: Keyanna 님, 2024년 2월 20일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

John

2024년 2월에 1박 숙박함
답변 제공: Keyanna 님, 2024년 2월 20일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

10/10 - 훌륭해요

Stephan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like that breakfast stop at 9.00. It will be much better to have breakfast until 9.30
2024년 2월에 7박 숙박함
답변 제공: Keyanna 님, 2024년 2월 20일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Kelly

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Room felt dirty and i felt dirty staying there. Was really excited to go home and shower. Staff was super nice but theres nothing special about the room. Basic TV and small fridge. Was not worth $96 a night. No microwaves in the room. Not a great room if you have little ones that go to bed early cause then you go to bed early. Food on property is overpriced along with the drinks. Did offer free breakfast which was food but nothing special.
2024년 2월에 2박 숙박함
답변 제공: Keyanna 님, 2024년 2월 20일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Kinnari

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Weird smell in the dining area, elevator malfunctioned the entire weekend - no lotion in the room
2024년 2월에 2박 숙박함
답변 제공: Keyanna 님, 2024년 2월 20일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Melvin

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Keyanna 님, 2024년 2월 20일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Nicole

2024년 2월에 1박 숙박함
답변 제공: Keyanna 님, 2024년 3월 21일
Good Morning! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future. Thank You!

8/10 - 좋아요

Mirian

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The room was a nice size.great staff.
2024년 2월에 7박 숙박함
답변 제공: Keyanna 님, 2024년 2월 18일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

10/10 - 훌륭해요

Megan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very clean and had great service
2024년 2월에 2박 숙박함
답변 제공: Keyanna 님, 2024년 2월 14일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

10/10 - 훌륭해요

Griselda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing! Comfortable and Gurst Servicedesk was exceptional.
2024년 2월에 2박 숙박함
답변 제공: Keyanna 님, 2024년 2월 12일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

10/10 - 훌륭해요

don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location for shopping and dining.
2024년 2월에 1박 숙박함
답변 제공: Keyanna 님, 2024년 2월 12일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

2/10 - 너무 별로예요

Carlos

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Completely lack of understanding and sympathy. We had a one night planned with my wife for valentines and the morning of our stay my wife woke up sick with food poisoning and we were not able to go. So we tried to switch our reservation to another day and the hotel refused to wave the fee which was more expensive than the stay and ended up simply losing our money and reservation. I understand rules but there is a more important part and that is customer service. Never would we ever consider this hotel again.
2024년 2월에 1박 숙박함
답변 제공: Keyanna 님, 2024년 2월 6일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

Rodney

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, friendly staff
2024년 2월에 1박 숙박함
답변 제공: Keyanna 님, 2024년 2월 6일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

10/10 - 훌륭해요

Pedro

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great services and the area around was very pleasant
2024년 1월에 3박 숙박함
답변 제공: Keyanna 님, 2024년 2월 6일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

8/10 - 좋아요

Katherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This property was under renovation. However, when I went in the check in, the young man at the desk told me to hold on and he went to talk to one of the construction workers. I was left standing for a while and finally another desk employee ask if I was being helped and helped me. He never came back. We were told our room was renovated. It was nice and clean however, if this was my bathroom I'd have them come back. The tub spout was not installed correctly and water from the shower was pouring down the hole in the wall. The shower head was not installed correctly either. We turned of the light in the frig because it lit up the whole room at night. There was a very nice breakfast bar. We'd try this location again in hopes things get fixed.
2024년 1월에 1박 숙박함
답변 제공: Keyanna 님, 2024년 2월 6일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

rosa

I checked in on Monday night around 11pm. The checkin lady seemed a bit strange. But, I noticed this stench in The lobby and as I looked to the right and inside the computer space there appeared to a homeless person and as I went around to look at the drink section where he was seating the smell got worst, he looked like he was testing to get some rest. He had a huge garbage bag with him. It made me feel unsafe and it appeared that the woman was aware of the citation and seemed frantic. While I feel sorry for his citation, if indeed he was homesless, as I know there is many around Alpharetta and near NPM because of Marta accessibility. I don’t think sheltering one at hotel is ok. This was Monday night 1/22. There are a cameras around and some needs to look into this issue if in deed he was homeless. As far as the hotel is under renovation lots of noise early in the morning until 8/9 pm. It also appears as people are living there and not just visiting.
2024년 1월에 2박 숙박함
답변 제공: Keyanna 님, 2024년 2월 6일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Lauren

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Keyanna 님, 2024년 2월 6일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

4/10 - 별로예요

Claude

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was noisy day and night. It seemed that the hotel is under renovation. The elevators dont work, water supply is inconsistent and the internet is unavailable. I was truly disappointed and inconvenienced.
2023년 11월에 13박 숙박함
답변 제공: Keyanna 님, 2024년 2월 6일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Daniel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is under construction in various areas and the noise from 7 AM until 7 PM was significant. While there is a sign out that said it is under construction. It should’ve been noted as reservations are being made. The other issue was the hot water took almost 5 minutes to get fully hot which is ridiculous.
2023년 12월에 3박 숙박함
답변 제공: Keyanna 님, 2024년 2월 6일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

jody

2023년 12월에 1박 숙박함
답변 제공: Keyanna 님, 2024년 2월 6일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

2/10 - 너무 별로예요

Wendy

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We reserved this hotel because of it's proximity to our relatives home, and we've stayed in many Hyatt Places before and had good experiences. This one was a bomb from the beginning. The first room they checked us into, the door didn't even close - all you had to do was push from the outside and it would open. They moved us to another room, and it was obvious the door had been broken into before, grooves next to the door knob looked like someone had used a screwdriver to get in. There was construction going on, construction dust and debris everywhere. Elevator was a mess, broken buttons on panel. Our sink wouldn't drain. New flooring is super noisy to walk on at night.No privacy in room, sink area faces beds and is open to room. Zero air flow in room, the a/c unit was filthy and squeaked constantly when we turned it on. Specifically asked for room service one day because we were leaving for afternoon, never came. They had fresh bottled smoothies in the cooler that were warm, not chilled, and tried to sell us one. NO thanks, didn't care to add food poisoning to the list. The breakfast was awful, the powdered eggs and turkey sausage patties were literally in someone's le crueset pots like someone had just brought them from their kitchen, and tasted horrible. The last straw was when we returned one evening the fire dept. was walking in with us - the manager was stuck in the elevator that had finally stopped functioning. We gave up and checked out the next day - total disaster!
2023년 11월에 4박 숙박함
답변 제공: Keyanna 님, 2023년 11월 28일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very family friendly with multiple beds/ sofa pullout. Not having to make breakfast is a plus
2023년 11월에 1박 숙박함
답변 제공: Keyanna 님, 2023년 11월 20일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

10/10 - 훌륭해요

Shannon jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Keyanna 님, 2023년 11월 20일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

4/10 - 별로예요

Walter

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff did not accomodate for one of our business travelers allergies
2023년 11월에 1박 숙박함
답변 제공: Keyanna 님, 2023년 11월 10일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Grey

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Keyanna 님, 2023년 11월 10일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

10/10 - 훌륭해요

Jean

2023년 10월에 3박 숙박함
답변 제공: Keyanna 님, 2023년 11월 28일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

10/10 - 훌륭해요

Leonardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Keyanna 님, 2023년 11월 7일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

6/10 - 괜찮아요

Angela

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The elevator in the hotel had a missing button. To go down from the fourth floor, you had to press the up arrow. Outside in the hotel parking lot near the dumpsters were furniture and boxes. They had a sign on the door saying there was reconstruction going on but I didn’t see any workers.
2023년 10월에 3박 숙박함
답변 제공: Keyanna 님, 2023년 11월 3일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Frank Karl Wilhelm 님, Hemhofen

좋아요: 청결 상태, 직원 및 서비스
Their staff was very helpful hosting me.
2023년 10월에 2박 숙박함
답변 제공: Keyanna 님, 2023년 11월 3일
Good Morning! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

10/10 - 훌륭해요

Tia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Keyanna 님, 2023년 11월 3일
Good Morning! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

8/10 - 좋아요

Rajesh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Keyanna 님, 2023년 11월 2일
Good Morning! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

10/10 - 훌륭해요

Chris

2023년 10월에 2박 숙박함
답변 제공: Keyanna 님, 2023년 11월 20일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

8/10 - 좋아요

Xavier

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay and lovely staff.
Only thing was the a/c unit cleanliness. My girlfriend was sick every night and only when we were in the room with the a/c on. We took a picture with the flash on and she was unhappy with the results.
2023년 10월에 1박 숙박함
답변 제공: Keyanna 님, 2023년 10월 30일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Michael

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Keyanna 님, 2023년 10월 30일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Nataliia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay! We enjoyed it
2023년 10월에 1박 숙박함
답변 제공: Keyanna 님, 2023년 10월 24일
Good Morning! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

2/10 - 너무 별로예요

Zenash

가족 여행
2023년 10월에 1박 숙박함
답변 제공: Keyanna 님, 2023년 10월 19일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Palak

2023년 10월에 3박 숙박함
답변 제공: Keyanna 님, 2023년 10월 17일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

2/10 - 너무 별로예요

Meghan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at many Hyatt Places in various cities. This was by far the worst I have ever stayed in. It was being renovated, however, the room had missing furniture, no lights except for the sink light, no garbage can, no bedding for the pull out sofa, one elevator was working with button missing, and worst of all, ants. In fact, I was woken by an ant crawling on me. That was the final straw so we got up and left. We went to the lobby then saw the construction crew eating the free breakfast and taking up most of the tables and chairs. Disappointed is an understatement.
2023년 10월에 1박 숙박함
답변 제공: Keyanna 님, 2023년 10월 11일
Good Morning! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Wesley

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
construction - not all outlets working in room, minimal lighting, tiny ants, dorm refrigerator just sitting out.
2023년 10월에 3박 숙박함
답변 제공: Keyanna 님, 2023년 10월 10일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Andrea

단체 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Won’t be coming back.
Numerous disruptions and inconveniences due to ongoing renovations. Construction noise started at 8am every.single.day including S/S. Showering water pressure was non existent, it couldn’t spray out the shower head, just a weak waterfall. Was given the wrong kind of key upon checking in.(renovation issues) when we went back to the front desk, their mistake was treated like we were burdening them. The breakfast was HORRIBLE. Limp soggy hash brown “Patties” meats were either watery or coated in grease. Cereal dispenser ground the cereal into dust, and the milk was sour on my last morning.
2023년 9월에 4박 숙박함
답변 제공: Keyanna 님, 2023년 10월 3일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

Brendan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very welcoming staff and nice property. Renovation at the moment but they managed to stay out the way of guest.
2023년 9월에 1박 숙박함
답변 제공: Keyanna 님, 2023년 10월 3일
Good Afternoon! We are incredibly grateful for your kind rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

4/10 - 별로예요

Steven

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Under construction, half the furniture was not in the room. Assuming it’s being renovated, Dumpsters and Shipping containers in the parking lot. They offered a lower price but couldn’t because I used Expedia. ;(
2023년 9월에 2박 숙박함
답변 제공: Keyanna 님, 2023년 10월 1일
Good Afternoon! Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.