테라스/파티오

페어필드 인 & 스위트 바이 메리어트 밀워키 에어포트 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 836개 이용 후기 중 515개" "
평점 8 - 좋아요. 836개 이용 후기 중 234개" "
평점 6 - 괜찮아요. 836개 이용 후기 중 56개" "
평점 4 - 별로예요. 836개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 836개 이용 후기 중 9개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 4월 16일
Thank you for staying with us and taking the time to provide a rating. I will share the ‘5’ out of ‘5’ with the team as they enjoy hearing from our guests. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast choices were good, especially the almond milk and oat milks for coffee. Pool is a nice size and has an outdoor patio space. Carpets and floors appeared very clean and fresh.
2024년 4월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 4월 13일
Thank you for staying with us and taking the time to provide a review and specific comments about the hotel. I will certainly share them with the team as they enjoy hearing from our guests. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Roger

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay here often. Clean, quiet, Friendly staff!
2024년 4월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 4월 11일
Thank you for staying with us and taking the time to complete a review. We enjoy having you as our guest and the patience you exhibit when we don’t always have your room request ready when you arrive. I will certainly share your “clean and friendly” comments with the team. We look forward to continuing to take care of you on your visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Kasi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone from the front desk staff to the shuttle drivers were so helpful and nice. The shuttle will take guests anywhere in a 3 mile radius from the hotel for free. Breakfast offered food even for my gluten and dairy allergic daughter! She usually gets juice and a piece of fruit if she’s lucky, but there were Udi’s muffins, cereal, and bread for toast available. We needed to leave early for our plane and were surprised that as we waited for the shuttle, breakfast had been set out for us, even at 4 am! The property is clean and well maintained. We felt safe and comfortable. We will definitely stay here again when in the area.
2024년 4월에 2박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 4월 9일
Thank you for staying with us and taking the time to leave a review with comments. Reviews like yours mean so much to the team as they work hard to make you feel safe and comfortable. I am so glad we were able to provide a "better than expected" for breakfast, especially for your daughter. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Takahiro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 4월 9일
Thank you for staying with us and taking the time to provide a rating. I will certainly share the ‘5’ our ‘5’ with the team as they enjoy hearing from our guests. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Satomi Grace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are friendly! Amenities are decent. For the price it's a great stay.
2024년 4월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 4월 7일
Thank you for staying with us and taking the time to provide a review. I will certainly share the “friendly” comment with the team as they enjoy hearing from our guests. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Jodi R.

Everything was great about our stay! Friendly staff; quick and easy check-in, very clean, comfortable beds, great breakfast spread! Will definitely return!
2024년 4월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 4월 3일
Thank you for staying with us and taking the time to provide a review. I will certainly share the “friendly staff, easy check-in, clean/comfortable beds and great breakfast spread” comments with the team. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Sharon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great sleep. Beds are very comfortable. Wonderful variety of breakfast food.
2024년 3월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 4월 3일
Thank you for staying with us and taking the time to provide a review. I will certainly share the rating and positive comments about the bed and breakfast variety with the team. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Sasha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 4월 1일
Thank you for staying with us and taking the time to provide a review. I will certainly share the ‘5’ rating and “great” comment with the team as they enjoy hearing from our guests. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

James 님, Green Bay

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean property and the staff was excellent to work with. Very good breakfast selection also.
2024년 3월에 2박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 3월 24일
Thank you for staying with us and taking the time to complete a review. I will certainly share the “clean, excellent staff and good breakfast selection” comments with the team as they enjoy hearing from our guests. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Connor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 3월 20일
Thank you for staying with us and taking the time to provide a rating. I will certainly share the ‘5’ with the team as they enjoy hearing from guests who recognize their hard work. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Kelly 님, Moline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, in a safe area. Staff was nice and wonderful continental breakfast. Free parking
2024년 3월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 3월 18일
Thank you for staying with us and taking the time to complete a review and provide feedback. I will certainly share the "clean, wonderful continental breakfast and nice staff" comments with the team as they enjoy hearing from guests who recognize their hard work. We look forward to taking care of you on future visits to Milwaukee and have a great day!

6/10 - 괜찮아요

Tou

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 3월 18일
Thank you for staying with us and taking the time to provide a rating. It seems we did an "average" job of taking care of you based on the '3' rating. Was there anything specific that occurred or just a general overall feeling? Direct guest feedback is the best tool we have for improving our service consistency. We do hope to be of service to you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Caley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and welcoming!
2024년 3월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 3월 13일
Thank you for staying with us and taking the time to provide a review. I will certainly share your "clean and welcoming" feedback with the team as they enjoy hearing from our guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Silvia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 3월 11일
Thank you for staying with us and taking the time to provide a rating. I will certainly share the 5 out of 5 rating with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Leatanya

2024년 3월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 4월 1일
Thank you for staying with us and taking the time to provide us a rating. I will certainly share the '5' out of '5' with the team as they enjoy hearing from guests who recognize their hard work. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Aspen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Getting to the parking stop for the guests has some rough road spots. And there isnt a entrance for the building itself so its hard to know that the entrance for the hotel next to it is also used for the Fairfield hotel as well.
2024년 2월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 3월 6일
Thank you for staying with us and taking the time to provide feedback. I am glad that overall your experience was a '5' though your feedback on signage is duly noted. We are working on improving the signage to better indicate that the Candlewood and Fairfield have the same shared entrance by the sign. Though we own/operate both properties, I understand how that can be confusing. We look forward to being of service to you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy location south of downtown Milwaukee. We did not need airport shuttle service as we were just stopping before heading North. Property was clean and staff very friendly. suggestion: could the cleaning staff mop and vacuum the lobby either before or after the breakfast hours. It smelled of chemicals and the noise disrupted our breakfast meeting.
2024년 3월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 3월 4일
Thank you for staying with us and taking the time to complete a review. I will certainly share the “clean and friendly” observation as the team enjoys hearing from our guests who recognize their efforts. I will also remind the morning cleaning team to be cognizant of guests utilizing the common area for meetings and the need to be respectful of that. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property and rooms. Friendly staff
2024년 2월에 3박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 3월 8일
Thank you for staying with us and taking the time to provide a rating and feedback. I will certainly share the "clean and friendly" comments with the team as they enjoy hearing from our guests who recognized their work. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Shannon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Traveled with my daughter, area was safe, staff was nice, great breakfast options, very comfortable bed and pillows, overall great experience.
답변 제공: Chris Johnson - General Manager 님, 2024년 2월 25일
Thank you for staying with us and taking the time to provide a rating and specific comments. I will certainly share the "safe, great breakfast options, comfortable bed/pillows and overall great experience" feedback with the team. They love hearing from guests who recognize their efforts. We look forward to taking care of you on return visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Roger

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay with friendly staff!
2024년 2월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 2월 26일
Thank you for staying with us and taking the to provide feedback. I will certainly share your "friendly staff" comment with the team as they enjoy hearing from our guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 2월 25일
Thank you for staying with us and taking the time to provide a rating. I will certainly share the 5 out of 5 rating with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and have a great day!

8/10 - 좋아요

Jaclynne 님, North Wales

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The housekeeping services were not done until I contacted front desk 3 times. I understand every/other day housekeeping, however no towels was very disappointing by day 3.
2024년 2월에 4박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 2월 9일
Thank you for staying with us and taking the time to complete a review. I apologize for the internal miscommunications that led to the disappointing service from housekeeping, specifically the towel service . I have shared your experience with the team as a reminder of the importance of our service delivery being consistent. We do hope to be of service to you on future visits to Milwaukee and thank you again for choosing our hotel.

10/10 - 훌륭해요

Joy 님, Cooks

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and convenient if you have an early morning flight out of Milwaukee
2024년 1월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 2월 7일
Thank you for staying with us and taking the time to provide feedback. I will certainly share your rating and “clean” comment with the team as they enjoy hearing from our guests. We look forward to taking care of you on your next visit to/flight out of Milwaukee and have a great day.

10/10 - 훌륭해요

patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and well kept
2024년 2월에 2박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 2월 5일
Thank you for staying with us and taking the time to complete a review. I will certainly share the “clean and well kept” comment with the team as they enjoy hearing from our guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

CHIRAPAK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 1월 31일
Thank you for staying with us and taking the time to provide a rating. I will certainly share the ‘5 out 5’ with the team as they enjoy hearing from guests who recognize their efforts. We hope to be of service to you on future visits and that your New Year is off to a great start.

10/10 - 훌륭해요

Jeffrey P

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place great service.
2024년 1월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 1월 24일
Thank you for staying with us and taking the time to complete a survey. I will certainly share the rating and “great service” comment with the team as they enjoy hearing from guests who recognize their efforts. We hope to be of service to you on future visits to Milwaukee and that your New Year is off to a great start.

10/10 - 훌륭해요

felix

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 2월 21일
Thank you for staying with us and taking the time to provide a rating. I will certainly share the '5 out of 5' score with the team as they enjoy hearing from guests who recognize their hard work. We look forward to taking care of you on future visits to Milwaukee and have a great day!

2/10 - 너무 별로예요

Gerda

2023년 9월에 6박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 1월 16일
Thank you for taking the time to provide rating on your stay with us. I apologize for what appears to have been a less than satisfactory experience. Was there anything specific that you observed or happened that created the low rating? Direct feedback from our guests is the most important tool we have for improving our consistency. We look forward to taking care of you on a future visit to Milwaukee and providing a better overall stay for you.

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay. Go there often.
2024년 1월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 1월 11일
Thank you for staying with us and taking the time to complete a review. We enjoy taking taking care of you on your visits to Milwaukee and hope your New Year is off to a great start!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Very nice, well-kept place! Friendly service too!
2024년 1월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 1월 11일
Thank you for staying with us and taking the time to complete a review. I will certainly share the “friendly and well kept” comments with the team as they enjoy hearing from guests who recognize their hard work. We look forward to taking care of you on future visits to Milwaukee and hope your New Year is off to a nice start!

8/10 - 좋아요

Renee

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 1월 11일
Thank you for staying with us and taking the time to provide a rating. We strive to deliver ‘5 out of 5’ experiences and noticed you rated us a 4. Is there anything we could have done better to improve your stay? Direct guest feedback is the most important tool we have in our efforts to improve the consistency of our service delivery. We do hope to be of service to you oh future visits to Milwaukee and hope your New Year is off to a nice start.

8/10 - 좋아요

Abdul B

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Please with the stay and the price of the hotel.
2023년 12월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 1월 1일
Thank you for staying with us and taking the time to complete a review. We look forward to taking care of you on future visits and Happy New Year!

10/10 - 훌륭해요

Barb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was helpful.
2023년 12월에 2박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 12월 28일
Thank you for staying with us and taking the time to complete a survey. I am glad the staff was able to help as requested and we hope to be of service to you on future visits to Milwaukee. Have a great day!

10/10 - 훌륭해요

Maria Fernanda

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lo recomiendo
Exc opción traslado al aeropuerto gratis muy amables en recepción, el desayuno muy completo
2023년 12월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 12월 28일
Thank you for staying with us and taking the time to complete a review. I am glad you found the reception team friendly and that breakfast was enjoyable. We hope to be of service to you on future visits to Milwaukee and have a great day!

10/10 - 훌륭해요

Jesse

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fantastic!!
2023년 12월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 12월 25일
Thank you for staying with us and taking the time to complete a review. I will certainly share the “fantastic” comment with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and Happy Holidays!

10/10 - 훌륭해요

Haydee Vargas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a great stay. The staff was nice and very attentive to my needs (A quiet space), room was clean and spacious, pool was warm and the hot tub nice and working, the continental breakfast is typical for a hotel (remember you are not at home or at a restaurant). I would stay again thank you Fairfield for a pleasant stay.
2023년 12월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 12월 25일
Thank you for staying with us and taking the time to provide a review. I will certainly share your positive comments with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and Happy Holidays!

8/10 - 좋아요

Mary

2023년 12월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2024년 1월 16일
Thank you for staying with us and taking the time to provide a rating. Was there anything we could have done better to achieve a '5 out of 5' rating? Direct feedback from our guests is the most important tool we have for improving the consistency of our service. We do hope to see you on future visits to Milwaukee and that your New Year is off to a great start!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 12월 19일
Thank you for staying with us and taking the time to provide a rating. I will certainly share the "10 out of 10" with the team as they enjoy hearing from guests who recognize their hard work. We look forward to taking care of you on future visits to Milwaukee and have a joyous Holiday season!

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Receptionist was awesome and so helpful. Refrigerator didn't work so she gave us a new room!!!. Both rooms very clean! Highly recommend!
2023년 12월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 12월 14일
Thank you for staying with us and taking the time to complete a review. I am sorry to hear of the refrigerator issue but glad the team was able to get it resolved to your satisfaction. I have shared the "very clean" comment with Housekeeping as they enjoy hearing from guests who recognize their efforts. We look forward to taking of you on future visits to Milwaukee and Happy Holidays!

10/10 - 훌륭해요

Kenneth

2023년 12월에 3박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 12월 28일
Thank you for staying with us and taking the time to provide a rating. The team enjoys seeing ‘5 out of 5’ as they work hard to deliver for our guests. We hope to be of service to you on future visits to Milwaukee and have a great day!

8/10 - 좋아요

Cory

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a banging noise coming from the fridge all night. No other complaints. Very nice hotel.
2023년 12월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 12월 14일
Thank you for staying with us and taking the time to complete a review. I apologize for the noise refrigerator and we did have maintenance replace the unit. I am glad to read that the rest of your stay was nice and we hope to take care of you on future visits to Milwaukee.

10/10 - 훌륭해요

Mirka

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 12월 14일
Thank you for staying with us and taking the time to provide a rating. I will certainly share the '5 out of 5' with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and Happy Holidays!

10/10 - 훌륭해요

Marc

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel/rooms are always clean. The front desk staff is always amazing. We were able to check in early and were granted a late check out. The location is perfect for whatever you plan to do. Everywhere I went to was 20 minutes or less. Definitely our favorite place to stay when visiting Milwaukee!
2023년 11월에 2박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 12월 1일
Thank you for staying with us and taking the time to provide a review. I will certainly share your "clean and amazing" comments with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and Happy Holiday season!

10/10 - 훌륭해요

Barb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was convenient and quiet. Staff eas helpful and nice.
2023년 11월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 11월 25일
Thank you for staying with us and taking the time to provide a review. I will certainly share the helpful and nice comment with the team and am glad you found the hotel convenient and quiet. We look forward to taking care of you on future visits to Milwaukee and Happy Holiday season!

10/10 - 훌륭해요

Marie

2023년 11월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 12월 14일
Thank you for staying with us and taking the time to provide a rating. I will certainly share your '5 out of 5' with the team as they enjoy hearing from guests who recognize their efforts. We look forward to taking care of you on future visits to Milwaukee and Happy Holidays!

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스
Good place to stay.
2023년 11월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 11월 20일
Thank you for staying with us and taking the time to provide a rating and comment. I will certainly share the "good place to stay" with the team as it sums up the result of their collective efforts. We look forward to taking care of you on future visits and have a great day!

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
It was wonderful. Excellent breakfast. Water park was fun. Everyone was so helpful. I will be back!
2023년 11월에 3박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 11월 14일
Thank you for staying with us and taking the time to complete a review and provide a rating. I will certainly share your thoughts with the team, especially about the helpfulness and breakfast. We look forward to taking care of you on future visits to Milwaukee and have a great day!

8/10 - 좋아요

Beth

2023년 11월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 12월 14일
Thank you for staying with us and taking the time to complete a review. Direct feedback from our guests is the best tool we have for improving the guest experience. I see that you rated us a '4', is there anything we could have done better? We do hope to be of service to you on future visits to Milwaukee and have a great day.

4/10 - 별로예요

Nichole

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived, we were informed the hot tub wasn't working. It would have been nice to have that on the website so I was aware before I booked. The room wasn't cleaned properly. There was some white substance (I hope it was yogurt) in the side of the TV. The remote for the TV was infuriating. The buttons stuck and it was impossible to navigate. Luckily there was a mobile remote option, but if you were in the middle of a movie, and you needed to go off the page on the phone, you had to rescan the QR code... So I had to attempt to use the remote to get to that page. We were not in the room much, thankfully. The ice machine on the first floor was also busted. I told the front desk. They were aware but there was no sign on it. No sign when I left either.bi just went to the one on the second floor. The first floor was always wet due to the pool but that is expected because of kids. That is fine. There was signage. Speaking of the pool, when I arrived, I popped in at about 2pm to see the what the pool looked like. There was a large family there so I decided to come back at 9:30 for a quick soak in the broken hot tub before bed. The heat was still working on it. The pool area was covered in dirty pool towels and garbage. I figured the pool would be checked on quickly between 2-9:30pm. I guess not. For breakfast, the bagels were hard but otherwise it was fine for a hotel breakfast. The beds were clean and ok. The staff is really nice but I won't be returning
2023년 11월에 1박 숙박함
답변 제공: Chris Johnson - General Manager 님, 2023년 11월 10일
Thank you for staying with us and taking the time provide a review. I apologize for the experiences you had and have shared the review with the team so that we may make improvements for future guests. We do hope to have the opportunity to be of service to you on a future visit and regain your trust in the hotel.