외관

스테이브리지 스위트 노스 찰스턴, IHG 호텔 여행 후기

3 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 651개 이용 후기 중 501개" "
평점 8 - 좋아요. 651개 이용 후기 중 109개" "
평점 6 - 괜찮아요. 651개 이용 후기 중 19개" "
평점 4 - 별로예요. 651개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 651개 이용 후기 중 12개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

JEONGGEUN

2023년 10월에 10박 숙박함
답변 제공: Management Team 님, 2023년 10월 18일
Dear JEONGGEUN, We appreciate you taking the time to leave your lovely rating for Staybridge Suites Charleston-Ashley Phosphate. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Appreciatively,Staybridge Suites Management Team

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
2022년 2월에 2박 숙박함
답변 제공: Online Reputation Manager 님, 2022년 2월 22일
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Appreciatively, Online Reputation Manager

8/10 - 좋아요

Jinyoung

가족 여행
좋아요: 청결 상태, 객실의 편안함
2020년 11월에 1박 숙박함
답변 제공: Dexter T, Guest Relations Manager 님, 2020년 11월 30일
We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit.

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, good condition and very nice employees.
2024년 4월에 3박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2024년 4월 23일
Dear Jill, It means so much to us that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate and that we exceeded your expectations. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that you enjoyed our spotless, well-maintained property and felt the service from our hotel staff was noteworthy.We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Thank you once more for the kind words and until next time!Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

DavidandCoral

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2024년 4월 18일
Dear DavidandCoral, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Staybridge Suites Charleston-Ashley Phosphate.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Skyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very welcoming
2024년 3월에 3박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2024년 4월 12일
Dear Skyler, Thank you for choosing Staybridge Suites Charleston-Ashley Phosphate. We are dedicated to providing a comfortable and welcoming atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Isaac

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean updated room. Very spacious
2024년 3월에 1박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2024년 4월 8일
Dear Isaac, Thank you for recommending our clean, spacious, and well-maintained room to fellow travelers! We are pleased to see that you enjoyed a five-star experience here at Staybridge Suites Charleston-Ashley Phosphate. We hope you had a wonderful time in our beautiful city, and we look forward to your return the next time you are in the area.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

victor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El trato del personal es excelente
2024년 4월에 3박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2024년 4월 6일
Dear Victor, Thank you for your comments regarding your recent stay at the Staybridge Suites Charleston-Ashley Phosphate. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thanks again, and we look forward to welcoming you back soon.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Sonia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very clean. Breakfast was great. I loved the convenience and size of the suite.
2024년 3월에 1박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2024년 4월 6일
Dear Sonia, Thank you for writing a review of your recent visit to Staybridge Suites Charleston-Ashley Phosphate. We are thrilled you found our property spotless and loved the delicious breakfast and spacious suite. Please come back and revisit us soon!Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Mitchell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, clean, large, well-appointed rooms, with very polite staff. Excellent... would stay again.
2024년 4월에 1박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2024년 4월 4일
Dear Mitchell, Thank you for complimenting our clean, spacious, well-appointed rooms and courteous associates! We are pleased you enjoyed a five-star experience here at Staybridge Suites Charleston-Ashley Phosphate. We hope you had a wonderful time in our beautiful city, and we love knowing you will return.We look forward to welcoming you the next time you are in the area.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Fiona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Facilities are clean and easily accessible.
2024년 3월에 1박 숙박함
답변 제공: Management Team 님, 2024년 3월 30일
Dear Fiona, Thank you for recommending our clean rooms, modern design, and welcoming atmosphere to fellow travelers! We are pleased you enjoyed a five-star experience here at Staybridge Suites Charleston-Ashley Phosphate. We hope you had a wonderful time in our beautiful city, and we look forward to your return the next time you are in the area.Appreciatively,Staybridge Suites Management Team

8/10 - 좋아요

Danielle

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Nicolas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great suites
Great hotel chain and awesome facility ! Will stay there again
2023년 12월에 1박 숙박함
답변 제공: Management Team 님, 2024년 1월 10일
Dear Nicolas, Thank you for your kind review of Staybridge Suites Charleston-Ashley Phosphate! We're thrilled to see that our hotel met your expectations and that our facilities served your needs. Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic stay in the future. Appreciatively,Staybridge Suites Management Team

8/10 - 좋아요

Toni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Elevators inspection date 11/2022. They are renovating and my room smelled heavily of paint. I stay here
2024년 1월에 1박 숙박함
답변 제공: Management Team 님, 2024년 1월 10일
Dear Toni, Thank you for sharing your experience at Staybridge Suites Charleston-Ashley Phosphate. We apologize for the concern with our elevator and the discomfort caused by the renovation odors. Your feedback is valuable, and we appreciate your understanding as we work to enhance our facilities. We hope to welcome you back for a more enjoyable stay in the future.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

HERNEY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
One word to describe it: WONDERFUL!
2023년 12월에 1박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2024년 1월 1일
Dear Herney, We couldn’t agree more; our ideal location, combined with great amenities and service, makes Staybridge Suites Charleston-Ashley Phosphate an excellent choice when visiting the area. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. Thank you for staying with us and for this excellent rating!Appreciatively,Staybridge Suites Management Team

6/10 - 괜찮아요

Shekhar

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
While the staff worked hard to fix issues, the hotel is not ready for guests. There is a strong smell of paint in the lobby and rooms, appropriate bedding for sofa beds were not available, loud beeping from the AC unit in the middle of the night. Breakfast was good.
2023년 12월에 1박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2024년 1월 1일
Dear Shekhar, Thank you for staying with us and sharing your experience. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. Please know that we are actively working to improve our services and prevent similar situations from occurring in the future. We are happy that our hospitality and other outstanding features helped make this a pleasant experience for you. We hope to have the opportunity to welcome you back to our hotel.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

herman

2023년 12월에 1박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2024년 1월 12일
Dear herman, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Staybridge Suites Charleston-Ashley Phosphate. We hope to have the pleasure of doing so again on your next visit to the area.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Kristy

2023년 11월에 3박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 12월 16일
Dear Kristy, Thank you for staying at Staybridge Suites Charleston-Ashley Phosphate and for your excellent rating! We love that we exceeded your expectations, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We will be back!
The room was very clean and the kitchenette was nice to have. The beds were comfy and the breakfast was great! Would definitely stay here again.
2023년 11월에 2박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 11월 14일
Dear Guest, Thank you for writing a review of your recent visit to Staybridge Suites Charleston-Ashley Phosphate. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. We are glad that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to return. Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 편의 시설/서비스
Very clean and super polite staff that made you feel at home. Absolutely nothing up complain about. If we come back to Charleston we will definitely stay here.
2023년 11월에 2박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 11월 4일
Dear Eric, It means so much to us that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate and that we exceeded your expectations. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing you enjoyed our clean property and that you felt the service from our hotel associates was noteworthy.We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Thank you once more for the kind words, and we love knowing you plan to return!Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Brunilda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service!
2023년 10월에 1박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 10월 30일
Dear Brunilda, It means so much to us that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate and that we exceeded your expectations. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that you felt the service from our hotel associates was noteworthy.We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Thank you once more for the kind words and until next time!Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great
2023년 9월에 2박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 10월 17일
Dear Jennifer, It means so much to us that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate and that we exceeded your expectations. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that you felt the service from our hotel associates was noteworthy.We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Thank you once more for the kind words, and until next time!Appreciatively,Staybridge Suites Management Team

8/10 - 좋아요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 10월 5일
Dear Anna, Thank you for staying at Staybridge Suites Charleston-Ashley Phosphate and for your nice rating! Our goal is to ensure a memorable experience for every guest, and we are glad to meet your expectations. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Appreciatively,Staybridge Suites Management Team

8/10 - 좋아요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk attendant Laytoya was wonderful she was very warm and friendly felt like talking to a family friend. We had issues with our room key the second night but she was quick fixing it. the breakfast buffet options were great and offered variety the staff was polite and the overall location was clean and comfortable loved the king bed and option of choosing our floor we wanted to be on from what was available, other than one of the elevators being down and the towel rack above the toilet being crooked and it's location above the toilet and not enough towels overall was stay was great for the price for the location not far from everything, my husband also said the TV being in a weird spot was awkward but other than that we'd stay again also the seating area where you eat breakfast is gorgeous and feels almost like a mountain lodge
2023년 9월에 2박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 10월 2일
Dear Amanda, We're thrilled you had a wonderful stay at Staybridge Suites Charleston-Ashley Phosphate. It's great to know that Laytoya and the rest of the staff provided excellent service and that you enjoyed the breakfast options. Your feedback about the room key and minor maintenance issues has been noted, and we appreciate your understanding. We look forward to welcoming you and your husband back in the future to enjoy our comfortable accommodations and lovely seating area.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Kenneth Allan

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very comforatable room and a very nice breakfast
2023년 9월에 1박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 9월 27일
Dear Kenneth Allan, Thank you for recommending our clean, comfortable rooms and delicious breakfast to fellow travelers! We are pleased you enjoyed a five-star experience here at Staybridge Suites Charleston-Ashley Phosphate. We hope you had a wonderful time in our beautiful city, and we look forward to your return the next time you are in the area.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Ronald Portee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the atmosphere of the stay it was calm and relaxing
2023년 9월에 1박 숙박함
답변 제공: Management Team 님, 2023년 9월 24일
Dear Ronald, Thank you for taking the time to share such an excellent review about your experience here at the Staybridge Suites Charleston-Ashley Phosphate. We are delighted that you enjoyed all aspects of your visit. We appreciate you recommending our home-like atmosphere to fellow travelers, and we look forward to accommodating you again soon.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Braulio

2023년 9월에 3박 숙박함
답변 제공: Staybridge Suites 님, 2023년 9월 19일
Thank you so much! It has been a great pleasure having you and thank you for your review!!

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cruise
Great stay, very clean
2023년 9월에 1박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 9월 17일
Dear Phillip, Thank you for recommending our clean rooms, modern design, and welcoming atmosphere to fellow travelers! We are pleased to see that you enjoyed a five-star experience here at Staybridge Suites Charleston-Ashley Phosphate. We hope you had a wonderful time in our beautiful city, and we look forward to your return the next time you are in the area.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. Nice staff. Clean comfortable room.
2023년 9월에 1박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 10월 28일
Dear Brian, Thank you for writing a review of your recent visit to Staybridge Suites Charleston-Ashley Phosphate. We are thrilled you enjoyed your stay and loved our hotel and clean, comfortable rooms. We are also glad you were pleased with our courteous associates, and we look forward to sharing your compliments with our team. Please come back and visit us again soon!Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Shanice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good!
2023년 9월에 1박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 9월 9일
Dear Shanice, Thank you for staying at Staybridge Suites Charleston-Ashley Phosphate and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Appreciatively,Staybridge Suites Management Team

8/10 - 좋아요

Stacy

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Beds were amazingly comfortable. Breakfast was decent. They messed up charging our room and got my bank for double the amount of fees on a holiday weekend so there was no correcting it and only waiting to see if it was right when the holiday weekend was over.
2023년 9월에 2박 숙박함
답변 제공: Management Team 님, 2023년 9월 6일
Dear Stacy, Thank you for writing a review of your recent visit. We are thrilled you enjoyed the delicious breakfast and found our beds to be amazingly comfortable. However, We deeply regret that you experienced any duplicate charges with your reservation. We appreciate you bringing this to our attention and your patience while we look into the matter. If you wish to discuss this further, please reach out to our hotel directly. We look forward to hearing from you.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

EDWAR YOHANY

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente hotel
Excelente hotel, buen servicio, pueden variar un poco mejor el menú del desayuno, tranquilo, ubicado en un sitio muy tranquilo, el último día de mi estadía, había un insecto en mi habitación (cucaracha), eso me molestó un poco, pero fue lo único por qué el resto fue excelente todo.
2023년 8월에 7박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 8월 26일
Dear EDWAR YOHANY, Thank you for staying at Staybridge Suites Charleston-Ashley Phosphate and for your excellent rating! We are happy you loved our hotel, location, and hospitality, and we certainly appreciate your observations on our breakfast variety.However, we hope you will accept our apologies for not meeting your expectations with the other aspects of your visit. We follow the most rigorous industry standards regarding the cleanliness of our rooms. Although our hotel has regular pest control service, we will contact them to address this quickly. Thank you for bringing this to our attention. We appreciate you choosing us for your visit to the Charleston area and hope to accommodate you again so we may provide you with the perfect stay you deserve!Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
The whole experience was good. Breakfast was wonderful.
2023년 8월에 2박 숙박함
답변 제공: Management Team 님, 2023년 8월 22일
Dear Jennifer, Thank you for evaluating your recent stay at Staybridge Suites Charleston-Ashley Phosphate. We are pleased to know we exceeded your expectations and appreciate you mentioning the delicious breakfast we serve. It was a pleasure having you here, and we look forward to welcoming you again.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 16일
Dear Guest, We appreciate your gracious rating about your stay at Staybridge Suites Charleston-Ashley Phosphate. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel
The Service and Staff Were Amazing & Courteous The Rooms Where Super Clean and were above and Beyond Expectations had plenty of USB charging Areas, an Almost Full size, The Bathrooms were a good Size, The Pool area was a good Size although only 4ft deep, the waiting area / lounge area was a fairly good size with an outdoor area as well. Breakfast was included from 7:30 - 11:00 with Bacon, eggs, Potatoes, make your own waffles, Oatmeal, Milk, Tea, Coffee, & Juice. This is not a Typical Hotel though. The Location was Good for Being in the City ; Right next to the Highway 5 mintues away from the Mall 30 mins away from Folly Beach Peir 20ish mins away from charleston historical Market Next to Many fast Food and Sit Down Restaurants If i could make any complaint it would be my itinerary said the total cost would be $408.12 For 2 nights but i was charged an extra $50.00 not sure why
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 16일
Dear Jason, Thank you for sharing your experience with us! We are pleased you had a great stay at Staybridge Suites Charleston-Ashley Phosphate. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Appreciatively,Staybridge Suites Management Team

8/10 - 좋아요

YING

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location is not that good
2023년 7월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2023년 8월 1일
Dear Ying, Thank you for taking the time to review your stay at Staybridge Suites Charleston-Ashley Phosphate. We are happy you enjoyed your time with us. However, we hope you will accept our apologies for not meeting your expectations with the other aspects of your visit. We value your feedback as we are always striving to improve our guest experience. We appreciate you choosing us for your visit to the area and hope to accommodate you again so we may provide you with the perfect stay you deserve!Appreciatively,Staybridge Suites Management Team

8/10 - 좋아요

Christine

2023년 7월에 3박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 8월 19일
Dear Christine, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Staybridge Suites Charleston-Ashley Phosphate.Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were awesome..so helpful and kind.Great breakfast|||
2023년 4월에 2박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 7월 22일
Dear Margaret, It means so much to us that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate and that we exceeded your expectations. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that you felt the service from our hotel staff was noteworthy. Your compliments on the breakfast we serve are also appreciated. We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Thank you once more for the kind words and until next time!Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

PATRICK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2023년 7월에 3박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 7월 18일
Dear Patrick, Thank you for your comments regarding your recent stay at the Staybridge Suites Charleston-Ashley Phosphate. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thanks again, and we look forward to welcoming you back soon. Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Courteous and quick check in. The room was clean and the bed was very comfortable.
2023년 7월에 1박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 7월 15일
Dear Guest, Thank you for writing a review of your recent visit to Staybridge Suites Charleston-Ashley Phosphate. We are thrilled you liked our accommodations and service, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and visit us again soon!Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 5박 숙박함
답변 제공: Management Team 님, 2023년 7월 14일
Dear Becky, Thank you for writing a review of your recent visit to Staybridge Suites Charleston-Ashley Phosphate. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and visit us again soon!Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Meshelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
VERY NICE AND EASY TO GET TO
2023년 7월에 3박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 7월 13일
Dear Meshelle, Thanks for confirming how fantastic our location is! We couldn't agree more. We appreciate you choosing Staybridge Suites Charleston-Ashley Phosphate for your visit and hope to see you again soon!Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Patti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional Customer Service
It was a pleasure staying at Staybridge Suites North Charleston as the entire staff (front desk, housekeeping, and food service) were all very welcoming and attentive. Every staff member we encountered had a smile on their face and seemed genuinely happy to have us there.
2023년 7월에 3박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 7월 12일
Dear Patti, It means so much to us that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate and that we exceeded your expectations. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that you felt the service from our hotel staff was noteworthy. We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Thank you once more for the kind words, and until next time!Appreciatively,Staybridge Suites Management Team

6/10 - 괜찮아요

youngji

답변 제공: Hotel Management 님, 2023년 7월 8일
Dear Youngji, Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Appreciatively,Staybridge Suites Management Team

2/10 - 너무 별로예요

kandace

Roaches
2023년 6월에 2박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 7월 6일
Dear Kandace, Thank you for your honest evaluation. Please accept our sincere apology for the cleanliness issues you encountered in your room. Guest comfort and satisfaction are a top priority for us; therefore, we are disappointed to know we did not meet these expectations. We have addressed these issues with the appropriate individuals. We are grateful for your patience and hope that you will revisit.Appreciatively,Staybridge Suites Management Team

2/10 - 너무 별로예요

Vanessa

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel does not honor their own core values. At the time of check in, I requested daily housekeeping, then I got to the elevator and only one of two elevators was working. I got to my room and the AC was barely working. We requested another room with working AC and this one was a little better, but 68 degrees was the lowest it would get. Even though we were told that the pool was accessible around 5pm to 8pm..we couldn’t get in because some type of class was being taken. There was no housekeeping for the 5 days , each day had to go downstairs from the 4th floor to get towels, new trash bags and toilet paper… When the 2nd and only elevator broke, this was the element that broke the camel’s back… walking up and down four flights of stairs with laundry, food and suitcases… The manager was on vacation… there was no apology, and no accountability… pretty much the front desk Reps did not care and they did not know their own corporate phone number…TERRIBLE
2023년 6월에 5박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 7월 6일
Dear Vanessa, Thank you for taking the time to share your review. We apologize for the service and maintenance issues you encountered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. Please accept our sincere apologies for the elevator malfunctioning during your stay. We can assure you that our elevators are inspected regularly, and this was an isolated instance. We make every effort to provide exceptional hospitality and a memorable stay in all aspects; therefore, we genuinely regret that this was not your experience. We will share your message appropriately, and one of our managers will reach out to you shortly. Thank you again for your patience in the meantime. Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Roy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beds were soft...really soft. Otherwise, great stay. Great staff. Thank you.
2023년 6월에 2박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 6월 30일
Dear Roy, Thank you for writing a review of your recent visit to Staybridge Suites Charleston-Ashley Phosphate. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. Having said that, we also value your candid feedback regarding the mattress and have made a note of it. We look forward to sharing your compliments with our team. Please come back and visit us again soon!Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

CHRISTINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay!
Amazing stay and very accommodating! Super friendly staff and overall wonderful experience, we will be staying again next week as we me to the area!
2023년 6월에 1박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 6월 29일
Dear Christina, Thank you for your comments regarding your recent stay at the Staybridge Suites Charleston-Ashley Phosphate. Your review was a pleasure to read, and we were delighted to learn that the service provided by our courteous associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thanks again, and we look forward to welcoming you back soon. Appreciatively,Staybridge Suites Management Team

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staci is ALWAYS so amazing r wry time we stay here, which is quite often! We love Staybridge and Staci and all her staff are wonderful to us!
2023년 6월에 2박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 6월 27일
Dear Dennis, Thank you for making Staybridge Suites Charleston-Ashley Phosphate your home away from home in Charleston, South Carolina! Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with Staci and the team to recognize them for a job well done. We are truly grateful for your kind words, and we look forward to welcoming you back soon.Appreciatively,Staybridge Suites Management Team

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beach trip
Family trip to the beach
2023년 6월에 2박 숙박함
답변 제공: Staybridge Suites Management Team 님, 2023년 6월 27일
Dear Guest, A special thanks to you and your family for choosing Staybridge Suites Charleston-Ashley Phosphate! We are so pleased that you enjoyed our property and the beautiful beaches. We hope everyone had a great time, and we look forward to welcoming you back soon.Appreciatively,Staybridge Suites Management Team