I do apologize for checking you into a dirty room. We were extremely busy and made an error. This is not acceptable. An am not sure what time you called the front desk but they may have been busy with other check ins or stepped away from the desk. This is not our intentions to ignore any of our guest concerns. We do hope that you will come back.

Dear Ms. Ann, at check in, you were given the choice to cancel your reservation through the 3rd party, Expedia, that the reservation was booked. I gave a generous amount of points compensation, considering that the reservation was not booked by the hotel directly. We are sorry for the inconvenience. However, hotels are like homes and need repairs sometimes. We do hope that if you are in the area again you will give us another try.

Thank you for your recent stay at Hampton I-10 Energy Corridor. We look forward to hosting you again.

Thank you for your recent stay at Hampton I-10 Energy Corridor. We are glad you enjoyed your stay. We look forward to seeing you again.

Thank you for your recent stay at Hampton I-10 Energy Corridor. We are glad you enjoyed your stay. We look forward to seeing you again.

Thank you for your recent stay at Hampton I-10 Energy Corridor. We are glad you enjoyed your stay. We look forward to seeing you again.

Thank you for your recent stay at Hampton I-10 Energy Corridor. We are glad you enjoyed your stay. We look forward to seeing you again.

Good morning, Mr. Greg. We are truly sorry that you are not enjoying your stay. The front desk was not aware of the smell or the cable in room not working. The front desk would have been more than glad to have addressed the issue, if we would have known. We do apologize for the inconvenience that you have experienced. We do hope that if you are in the area again, you will give us another call.

Thank you for your recent stay at Hampton I-10 Energy Corridor. We are glad you enjoyed your stay. We look forward to seeing you again.

Thank you for your recent stay at Hampton I-10 Energy Corridor. We are glad you enjoyed your stay. We look forward to seeing you again.

Thank you for your recent stay at Hampton I-10 Energy Corridor. We are glad you enjoyed your stay. We look forward to seeing you again.

Thank you for your stay at Hampton I-10 EC. We are truly sorry that your stay was not completely satisfied. We would have been more than happy to have changed your room. We do hope that if you are in the area again, you will give us another try to Make it Right.