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Reviews of Baiyoke Suite Hotel

3 out of 5
Baiyoke Suite Hotel
130 Soi Ratchaprarop 1 Rathaprarop Road, Ratchathewi, Bangkok, Bangkok

Reviews

6.4
Rating 10 - Excellent. 102 out of 841 reviews" "
Rating 8 - Good. 234 out of 841 reviews" "
Rating 6 - Okay. 272 out of 841 reviews" "
Rating 4 - Poor. 129 out of 841 reviews" "
Rating 2 - Terrible. 104 out of 841 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

TIMOTHY

Stayed 5 nights in Jan 2024

2/10 Terrible

Raj

Stayed 2 nights in Dec 2023

6/10 Okay

Mark

Stayed 3 nights in Dec 2023

6/10 Okay

Sudaporn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need some attention
Was a place for a short stay but they like it not great but ok for the price
Stayed 3 nights in Oct 2023

10/10 Excellent

Yurian

Stayed 6 nights in Nov 2023

6/10 Okay

Winston

Stayed 5 nights in Nov 2023

6/10 Okay

Ming

Traveled with family
Disliked: Property conditions & facilities
The air conditioner is out of service (freeze becomes icy) in the late evening, and there is no air conditioning throughout the night. the hotel is so old and needs renovation! toilet are old and leaking water. The towel n pillow case has stain!
Stayed 3 nights in Oct 2023
Response from Jaruwan B. / Reservation Manager on Nov 21, 2023
Dear Guest,Thank you for sparing your time to write a review and we would like to apologize for your inconvenience, we have humbly forwarded your compliment to the management. We thank you again for your review and remain.Best regardsCustomer Service Team.

10/10 Excellent

Fecelia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
I have been staying in this hotel every year when I travel to BKK, area is so convenient for shopping, airport railway, free shuttlebus offered by Baiyoke to weekend market, airport railway, siam square etc, staff are very polite and helpful too. Went with my friends and his family but due to the rundown of the hotel, they prefer to stay in Glow instead. Hotel management may consider to do some revamp/ renovation including changing the hotel items. - aircon as the noise is quite annoying. - bigger size television. - sofa. - curtain should change to the full length as the sunlight can be seen in the morning. - pillow is too high and thick for Asian as it causes neck pain after a night of sleep. - bed has spring which causes interruption from sleep when partner tossed and turned during the night.
Stayed 6 nights in Oct 2023
Response from Reservation Manager on Oct 19, 2023
Dear Guest,Thank you for sparing your time to write a review and we would like to apologize for your inconvenience, we have humbly forwarded your compliment to the management. We thank you again for your review and remain.Best regardsCustomer Service Team.

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near shopping area n all u like to eat
Stayed 2 nights in Sep 2023
Response from Front Desk on Oct 16, 2023
Dear guests, Thank you for your review and choosing to stay with us. Best regardsCustomer Service Team.

10/10 Excellent

Chee Keung

Stayed 3 nights in Sep 2023
Response from Reservation Manager on Oct 16, 2023
Dear guests, Thank you for your review and choosing to stay with us. Best regardsCustomer Service Team.

6/10 Okay

Kok Sing

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Walkable distance from Ratchaprarop train station, can save the expenses taking taxi from airport to hotel. The bedroom is hot, because the aircon was not strong enough to produce cold to neutralize the heat from outside weather, especially those room facing the east. Bben highlight to hotel staff, but they can't do anything.
Stayed 7 nights in Aug 2023
Response from Reservation Manager on Oct 16, 2023
Dear Guest,Thank you for sparing your time to write a review and we would like to apologize for your inconvenience, we have humbly forwarded your compliment to the management. We thank you again for your review and remain.Best regardsCustomer Service Team.

10/10 Excellent

nyi

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Aug 2023
Response from Reservation Manager on Oct 16, 2023
Dear guests, Thank you for your review and choosing to stay with us. Best regardsCustomer Service Team.

8/10 Good

Soon Teck

Traveled with group
Not maintain for wear and tear
Stayed 7 nights in Aug 2023
Response from Reservation Manager on Oct 16, 2023
Dear Guest,Thank you for sparing your time to write a review and we would like to apologize for your inconvenience, we have humbly forwarded your compliment to the management.We thank you again for your review and remain.Best regardsCustomer Service Team

2/10 Terrible

Khadim

Stayed 1 night in Jul 2023

10/10 Excellent

CK

Business traveler
Liked: Cleanliness, staff & service
Good place to stay and convenient.
Stayed 3 nights in Jun 2023

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Struggling to find positives about this hotel. The air con worked ✅ no hot water, internet kept dropping out, hotel is in poor condition. The cleaners worked with what they had and did best they could. Location is good if you want market shopping; it’s on the doorstep. I understand you get what you pay for, but you can get much better for same price and less in Bangkok
Bathroom
Balcony, locked, you can’t open the door
Stayed 2 nights in Jun 2023

6/10 Okay

Brendan

Liked: Cleanliness
Disliked: Property conditions & facilities
The coffee in the breakfast room was really good. Breakfast room itself had a great view of Bangkok. However the hotel is very tired looking, cracked paint on walls, untidy wallpaper, no plants or pictures, low level lighting, no soap dispenser over bathroom basin, access is via steps only, too bad if you are injured etc.
Stayed 3 nights in Jun 2023

10/10 Excellent

Preet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Mary Jane M.

Liked: Cleanliness, staff & service
Very good

8/10 Good

LERMA

Stayed 3 nights in May 2023

8/10 Good

Kim Poo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Mar 2023

8/10 Good

TCE Devapriya

Stayed 3 nights in Mar 2023

6/10 Okay

Jonathan

Liked: Staff & service
Staff were good, but the rooms were very dated, big empty spaces a couch and a tv in one room and a bed in the other! Not one picture on the walls. Bathroom had nowhere to store personnel toiletries, instant hot water system which was either boiling hot or freezing cold. We ended up getting a room change as this water was dangerous! Breakfast was very good with lots of choices, and a great view from the 43rd floor.
Stayed 6 nights in Mar 2023

2/10 Terrible

Jaffar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jan 2023
Response from Front Desk on Feb 15, 2023
Dear guests, Thank you for your review and choosing to stay with us. Best regardsCustomer Service Team.

8/10 Good

arne

Stayed 2 nights in Jan 2023

8/10 Good

kishal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good family hotel,close to all amenities.
Stayed 15 nights in Dec 2022

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're interested in checking out the markets, nothing beats this location. In the morning and the evening the streets fill up with various markets right outside the hotel. It is also close enough to the airport link train that we were able to just walk from the station to the hotel with our luggage. Malls are nearby as well. Nothing special about the room except it was twice as big as we needed it to be, really, with a large room with couches in it. Pool looked nice, and breakfast buffet was excellent and with a gorgeous rooftop view of Bangkok with glass walls all around. We enjoyed our stay here!

8/10 Good

Albhy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

8/10 Good

SAN

Traveled with family
Liked: Cleanliness, staff & service
I like this hotel
Stayed 4 nights in Nov 2022

8/10 Good

SAN

Liked: Staff & service, amenities, property conditions & facilities
Stayed 11 nights in Oct 2022

8/10 Good

Gnan

Stayed 1 night in Nov 2022

2/10 Terrible

Kyaw

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Everyday you must need to request tooth brush and bottle of water, car parking lot elevator is close 6:00PM and open 8:00AM. I got huge trouble with my two toddlers, 78 and 71 years old parent, we all use the weird slippery stairs to reach lobby. Every single time you need to get the parking ticket at the entrance and chop the sign at lobby for go out. If you lost it, 500 Thai bath charge you, even they know you are staying at hotel. It's not convenience for if you drive. I wont rent that hotel again. .

8/10 Good

SAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

4/10 Poor

Stuart

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do NOT confuse this with the other Baiyoke Hotel next door. This hotel looks like it hasn't been decorated in years (perhaps30!). The tap in the bathroom nearly came off in my hand and our room (suite) did NOT have smoke alarms!
Stayed 2 nights in Oct 2022

8/10 Good

Xiaohong

Liked: Cleanliness, staff & service
Nearby shopping area where ladies will sure like. Room is very big as well. Will sure to book there again for my next visit.
Stayed 4 nights in Aug 2022
Response from Baiyoke Suite Hotel on Sep 5, 2022
Thank you so much for your kind review and we are glad to know that our service made your stay a happy one. Hope we can serve you again in the near future. Stay safe.

2/10 Terrible

Upal

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge too much for nothing. No facilities at all.
Stayed 2 nights in Sep 2022

8/10 Good

Mun Yee Judy

Stayed 3 nights in Jun 2022

8/10 Good

Verified traveler

Stayed 7 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 4 nights in Mar 2020
Response from Baiyoke Suite Hotel on Aug 17, 2020
Dear guests Thank you for your review and remain with us. Best regards Customer Service Team.

2/10 Terrible

SunshineGirl

Disliked: Amenities, property conditions & facilities
Very old property. Super small elevator. Front desk not helpful. Horrible! I wouldn't stay there again.
Stayed 1 night in Feb 2020
Response from Baiyoke Suite Hotel on Aug 16, 2020
Dear Guest, Thank you for sparing your time to write a review and we would like to apologize for your inconvenience, we have humbly forwarded your compliment to the management.We thank you again for your review. Best regards Customer Service Team. Dear guests,

8/10 Good

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Baiyoke suite Hotel has the best location for everything you need. Need not go hurgry, cause foot is within hotel, area.
Stayed 5 nights in Feb 2020
Response from Baiyoke Suite Hotel on Aug 16, 2020
Dear guests, Thank you for your review and choosing to stay with us. Best regards Customer Service Team.

10/10 Excellent

ROLANDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Baiyoke Suite Hotel on Aug 17, 2020
Dear guests Thank you for your review and remain with us. Best regards Customer Service Team.

8/10 Good

Raj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s is ok value for money. Location is good
Stayed 2 nights in Feb 2020
Response from Baiyoke Suite Hotel on Feb 25, 2020
Dear Guest, We thank you for your review and suggestion and of course your high scores. Most of all thank you very much for deciding to stay with us, we are so glad that you had a memorable experience during your stay. Best Regards, Customer Service Team.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room is too bright because the curtain can’t cover all windows especially the bottom(air conditioner compressor) window
Stayed 3 nights in Feb 2020
Response from Baiyoke Suite Hotel on Feb 25, 2020
Dear Guest, Thank you for staying with us and for your rating. We have spoken to the persons concerned already. Please accept our apologies for any in convenience caused to you. Best Regards, Customer Service Team.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020
Response from Baiyoke Suite Hotel on Aug 17, 2020
Dear guests, Thank you for your review and remain with us. Best regards Customer Service Team.

4/10 Poor

C, Singapore

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was bad. Had to call every day cos everyday, something was missing or not replenished eg tissue papers, mineral water, soap etc. Worse of all, the water heater was not working. Called up the front desk and the technician came and fixed it. But that worked for 1 night only cos after that it was cold water....The chinese front desk staff was also very rude and impatient. Hotel is old and not well maintained. This is the first and last time I would stay in this hotel.
Stayed 5 nights in Jan 2020
Response from ฺิBaiyoke Suite hotel on Feb 12, 2020
Dear Guest, Thank you for sparing your time to write a review and we would like to apologize for your slight unpleasantness. Your feedback is truly thankful, we have humbly forwarded your compliments to the management and every department for their information and encouragement. Best Regards, Customer Service Team.

2/10 Terrible

JasonTan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so old. Need to revamp. Breakfast is lousy. The only good thing is the location. Very convenient for shoppers.
Stayed 4 nights in Jan 2020
Response from Baiyoke Suite Hotel on Feb 12, 2020
Dear Guest, We thank you for writing back after your stay. Your feedback is truly thankful, we have humbly forwarded your compliments and comment to our team for their encouragement as well as improvement. Just to let you know that our guest rooms are now under the refurbishing process. We hope you have had a pleasant journey back home and thank you again for your useful feedback. Best Regards, Customer Service Team.

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT worth the Price i paid !!!
Worst Hotel Ever. Don't be confused with "Baiyoke Sky Hotel". This hotel is different hotel. Very old building, Outdated structures. Hotel is very crowded due to Indian Groups. Lift is always busy and crowded. Room lighting is very bad and thus is very dark at night. Gym equipment is all damaged and useless (see Pic.) This Hotel is NOT worth the price you pay (around 70usd). You could add 10-20 usd more to get good 5 star hotel.
Stayed 2 nights in Jan 2020
Response from Baiyoke Suite Hotel on Feb 12, 2020
Dear Guest, Thank you for sparing your time to write a review and we would like to apologize for your slight unpleasantness. Your feedback is truly thankful, we have humbly forwarded your compliments to the management and every department for their information and encouragement. Best Regards, Customer Service Team.

6/10 Okay

Rolf Arne

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Jan 2020
Response from Baiyoke Suite Hotel on Aug 17, 2020
4.Dear guests Thank you for your review and remain with us. Best regards Customer Service Team.