스탠다드룸, 퀸사이즈침대 2개 | 안뜰 전망

빌링스 호텔 앤드 컨벤션 센터 여행 후기

3 out of 5
빌링스 호텔 앤드 컨벤션 센터
1223 Mullowney Ln, Billings, MT

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1011개 이용 후기 중 382개" "
평점 8 - 좋아요. 1011개 이용 후기 중 369개" "
평점 6 - 괜찮아요. 1011개 이용 후기 중 144개" "
평점 4 - 별로예요. 1011개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 1011개 이용 후기 중 56개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Dylan

좋아요: 청결 상태
2024년 3월에 4박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 3월 27일
Thank you for your perfect rating of the Billings Hotel and Convention Center! We appreciate your feedback.

8/10 - 좋아요

Alexandria

연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Property was old, the bathroom door wouldn’t shut. It wouldn’t have been too horrible but we were tired.
2024년 3월에 2박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 3월 26일
Thank you for your rating and review! We are constantly working on renovations to the hotel. I hope you are willing to give us another chance in the future to give you a better experience!

4/10 - 별로예요

Alesha

별로예요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 3월 26일
Thank you for your rating, Alesha! Would you mind calling the hotel and asking for Elise? I'd like to hear about your stay and make it right for you. I hope you are willing to give us another chance to give you a better experience!

8/10 - 좋아요

Cameron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff!
2024년 3월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 3월 22일
Thank you for your kind words about our staff, we very much appreciate it. We hope to see you again on your next trip to Billings!

8/10 - 좋아요

angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 3월 22일
Thank you for your rating and review! We appreciate your feedback!

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe, great location & pool / hot tub were a bonus
2024년 2월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 3월 22일
Thank for your rating and review of the Billings Hotel and Convention Center! We are so glad you enjoyed your stay. We hope to see you again on your next trip to Billings!

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스
We liked the user friendly property and ease of parking
2024년 3월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 3월 5일
Thank you for your perfect rating of the Billings Hotel and Convention Center, Kimberly! I am glad you enjoyed your stay. We hope to see you again on your next trip to Billings!

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 2월 27일
Thank you for your perfect rating of the Billings Hotel and Convention Center! We appreciate your feedback.

8/10 - 좋아요

gina

단체 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
That we didn’t have to drive to eat or drink🤗
2024년 2월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 2월 27일
Thank you for your rating and review, Gina! I am so glad to hear you enjoyed our lounge and restaurant!

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly! They were very accommodating when i found out i needed to stay an extra night, i was able to book another reservation thru expedia and keep my same room! Hotel has a casino that i went to the second night and had some luck $$! Will definitely be staying here again!
2024년 2월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 2월 23일
Thank you for your excellent review, Becky! We are so happy to hear you enjoyed your stay. We would love to have you back at the Billings Hotel and Convention Center.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place.
2024년 2월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 2월 23일
Thank you for your rating and review, John! We appreciate your feedback. We hope you'll stay with us again on your next trip to Billings!

8/10 - 좋아요

Bodie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good trailer parking
2024년 2월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 2월 23일
Thank you for your rating and review! I'm so glad our parking options were convenient for you! Thank you for choosing the Billings Hotel and Convention Center!

2/10 - 너무 별로예요

Resa

Not happy with the bed or the cold shower
2024년 2월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 2월 14일
I am so sorry to hear you did not enjoy your stay. I hope you are willing to give us another chance in the future so we can give you a better experience!

10/10 - 훌륭해요

Lynette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My kids enjoyed the waterslides
답변 제공: Elise- Front Desk Manager 님, 2024년 2월 14일
Thank you for your perfect rating of the Billings Hotel and Convention Center! We are so happy to hear you enjoyed your stay. We hope you'll visit us again on your next trip to Billings!

2/10 - 너무 별로예요

Jordynn

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rude staff and miss information
2024년 2월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 2월 14일
Hello, I am so sorry to hear this. Would you mind reaching out to he hotel directly? I would like to hear more about what happened and make this right for you. Please reach out at your earliest convenience.

8/10 - 좋아요

Jan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was a-ok - convenient to all areas.
2024년 1월에 2박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 2월 14일
Thank you for your rating and review, Jan. I am glad you found our location convenient! We hope to see you again on your next trip to Billings.

8/10 - 좋아요

Misty

2024년 2월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 3월 22일
Thank you for your rating of the Billings Hotel and Convention Center! We appreciate your feedback!

10/10 - 훌륭해요

David 님, Helena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to my meeting
2024년 1월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 2월 1일
Thank you for your perfect rating of the Billings Hotel and Convention Center, David! We look forward to seeing you again on your next trip to Billings. I am glad your room was at a convenient location for you!

2/10 - 너무 별로예요

Alexandra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Do not book this hotel. Partying all night, calling security only made it worse. Not a family friendly as advertised. Front desk gal was lovely the 1st and 2nd time we complained, she was great—she just needs a better place to work. We were assured Expedia and management would make it right. However when a refund was requested we were denied by both claiming we didn’t make any complaints that night and Expedia saying the hotel REFUSED our request. What a scam.
2023년 12월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 2월 1일
Alexandra, I am very sorry you did not enjoy your stay. I am sorry our hotel was not a good fit for you. This is not an experience we want any guest to have. We have a very large annual event during the time you stayed, where guests like to enjoy the lounge, casino and live music. I apologize for any inconvenience.

10/10 - 훌륭해요

Lionel

2024년 1월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 3월 22일
Thank you for your perfect rating of the Billings Hotel and Convention Center! We appreciate your feedback and look forward to seeing you again on your next trip to Billings!

8/10 - 좋아요

Sharon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had to attend a meeting the day after my stay and it was nice to just get up and go. Some of the building needs a little repair, but otherwise it was great.
2024년 1월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 1월 24일
Thank you for your rating and review, Sharon! I am so happy to hear you enjoyed your stay. We are always working on renovations to the hotel. We hope to see you again on your next trip to Billings!

8/10 - 좋아요

Jodi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms, bed was comfortable, room service was excellent!
2024년 1월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 1월 24일
Thank you or your rating and review! I am so glad to hear you enjoyed your stay. I will let our chefs and servers know you enjoyed your meal!

8/10 - 좋아요

Sara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TV quit working after awhile but the weather was below zero so could have been the service. Clock/radio/alarm was broken. Shuttle driver and night desk clerk were super helpful. Nice hotel.
2024년 1월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 1월 24일
Thank you for your rating and review! I am so sorry to hear about your TV and alarm clock, we will get that fixed right away. Thank you for your kind words about our staff!

10/10 - 훌륭해요

Emma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great area for Billings and hospitable. Cleanliness was prevalent in the room and by the cleaning staff in the morning crew. Floor and bathroom was clean enough to feel comfortable walking around without NEEDING socks on. Nice atmosphere and felt safe. Staff was efficient and accurate in answering all my questions being first time travelers.
2024년 1월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2024년 1월 24일
Thank you for your rating and review, Emma! We are so glad to hear you enjoyed your stay. We look forward to seeing you again on your next trip to Billings!

6/10 - 괜찮아요

Denise

2023년 12월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 12월 29일
Thank you for your rating! I hope you are willing to give us another chance in the future so we can give you an even better experience!

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 12월 29일
That you for your rating, I hope you are willing to give us another chance so we can give you a better experience! Please reach out to the hotel directly and ask for Elise, I'd like to hear about your stay. Thanks!

10/10 - 훌륭해요

Jenny

2023년 12월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 12월 12일
Thank you for your perfect rating of the Billings Hotel and Convention Center! We appreciate you taking the time to share your experience.

6/10 - 괜찮아요

Azusa

좋아요: 청결 상태, 편의 시설/서비스
2023년 11월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 12월 29일
Thank you for your rating! I hope you are willing to give us another chance in the future so we can give you an even better experience.

10/10 - 훌륭해요

Garrett

2023년 11월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 12월 29일
Thank you for your perfect rating of the Billings Hotel and Convention Center! We are so glad to hear you enjoyed your stay.

10/10 - 훌륭해요

Sue

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was easy to find, close to our family we were visiting, and the grandkids loved the pool and waterslides — they were the highlight of the trip!!
2023년 11월에 2박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 11월 25일
Sue, thank you for your rating and review of the Billings Hotel and Convention Center! We are so happy to hear you enjoyed your stay. We look forward to seeing you again on your next trip to Billings!

10/10 - 훌륭해요

Kary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 11월 18일
Thank you for your perfect rating of the Billings Hotel and Convention Center! We strive for every guest to have a great experience.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Could’ve used a continental breakfast instead of a separate restaurant inside the hotel.
2023년 11월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 11월 14일
Thank you for your rating and review! We do not offer a continental breakfast, but our restaurant has lots of breakfast options! I hope the rest of your stay went well. Thank you for choosing the Billings Hotel and Convention Center!

8/10 - 좋아요

Evan

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 11월 14일
Thank you for your rating of the Billings Hotel and Convention Center! We hope to see you again and give you an even better experience!

10/10 - 훌륭해요

Bonnie

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a wonderful time with the family enjoying the pool and water slides! Staff is nice! Hotel is clean. Our first choice of hotels in Billings!
2023년 11월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 11월 14일
Thank you for sharing your experience, Bonnie! I am so glad to hear you enjoyed your stay. We look forward to seeing you again on your next trip to Billings!

10/10 - 훌륭해요

Annamae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
😊
2023년 11월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 11월 9일
Thank you for your perfect rating of the Billings Hotel and Convention Center! We appreciate your feedback.

10/10 - 훌륭해요

Henrietta

2023년 11월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 11월 9일
Thank you for your perfect rating of the Billings Hotel and Convention Center! We look forward to seeing you again on your next trip to Billings!

10/10 - 훌륭해요

Michelle 님, Powell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 11월 3일
Thank you for your perfect rating of the Billings Hotel and Convention Center! We look forward to seeing you again on your next trip to Billings!

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Only problem I had with handicap room was the bathroom. Wasn’t accessible in any way, had a sliding door which was hard for my mom to open and shut and it went off track. Bathroom was very small. No room for a wheel chair or even a walker
2023년 10월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 10월 31일
Michelle, thank you for your rating and review! I am sorry to hear the bathroom was not a good fit, I will speak with our maintenance staff and see what we can do. I hope the rest of your stay went well!

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 11월 1일
Thank you for your perfect rating of the Billings Hotel and Convention Center! We hope to see you again on your next trip to Billings!

2/10 - 너무 별로예요

Erica

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BEDBUGS!!!
Found a bedbug within 2 hours of being in the room
2023년 10월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 11월 1일
Erica, we are so incredibly sorry for your experience here. We have issued you a full refund and have treated the room. Again, we are so terribly sorry and the situation was dealt with immediately. I hope you are willing to give us another chance in the future.

10/10 - 훌륭해요

Nik

2023년 10월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 10월 31일
Thank you for your perfect rating of the Billings Hotel and Convention Center! We hope to see you again on your next trip to Billings!

10/10 - 훌륭해요

William 님, Philadelphia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Without exception, the staff were knowledgeable, extremely helpful, warm and always professional. In large part, I attribute the success of my organization's presentation in the meeting facility to the great support, accommodations and services that the hote'l staff provided.
2023년 10월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 10월 28일
Thank you for your rating and review, William! We are so happy to hear you enjoyed your stay. We strive for every guest to have a great experience. We hope to see you again on your next trip to Billings!

10/10 - 훌륭해요

Heidi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is fabulous! Great rates! Awesome lounge with great bartender named Dez. Rooms were clean. It really had everything I needed . And the coffee from the shop was outstanding!!
2023년 10월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 10월 26일
Heidi, thank you for sharing your experience at the Billings Hotel and Convention Center! We are so happy you enjoyed your stay. We look forward to seeing you again on your next trip to Billings!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Old and dirty
The hotel was old and not updated like it stated. There was hair all over the room. Tons of mold in the bathroom and crumbs all over the carpet. I was NOT impressed!
2023년 10월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 10월 24일
Hello, I am so sorry to hear about your stay. This is not the standard we hold ourselves to. Please call the hotel directly and ask for Elise- I would like to get some more details from you about what happened. Thank you!

6/10 - 괜찮아요

LeRoy

좋아요: 직원 및 서비스
Restaurant and lounge closed much of the day.
2023년 10월에 6박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 10월 24일
LeRoy, I am so sorry our hours in the lounge and restaurant didn't work for you. I hope the rest of your stay went well!

2/10 - 너무 별로예요

Glenn

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never stay here!! Totally rundown and way over priced!! Noisy at midnight - kids screaming and running in the halls! Terrible experience. You should never list this place again!
2023년 10월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 10월 21일
Mr. Olson, I am so sorry about the volume in the hallway. This is not the standard we hold ourselves to. Please reach out to the hotel directly, and ask for Elise. I would like to hear more about what happened so we can prevent this from happening again. I hope you are willing to give us another chance in the future so we can give you a better experience!

8/10 - 좋아요

Jorie

2023년 10월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 11월 9일
Thank you for your great rating of the Billings Hotel and Convention Center! We appreciate your feedback.

4/10 - 별로예요

Leah

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Resturant staff is awful. Tried going for dinner all she did was complain so left. Went for breakfast and the hotel staff had to call her to come seat me. Then complainer from last night showed up and was talking all about the "a**holes" from last night. Hotel is very nosy. Rooms arent installated very well hallways loud.
2023년 10월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 10월 27일
Leah, I am so sorry to hear about this. I will bring this to the attention of our Restaurant Manager right away. I hope you are willing to give us another chance in the future so we can give you a better experience!

8/10 - 좋아요

Elise

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay went well enough. The staff were super nice and the hotel room was clean.
2023년 10월에 5박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 10월 17일
Thank you for your rating and review, Elise! I am so glad you enjoyed your stay.

10/10 - 훌륭해요

Mulleeah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Elise- Front Desk Manager 님, 2023년 10월 4일
Thank you for your perfect rating of the Billings Hotel and Convention Center! We appreciate you sharing your experience.