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사이렌스 비치 앤 빌리지 - 올 인클루시브 여행 후기

4 out of 5
사이렌스 비치 앤 빌리지 - 올 인클루시브
Malia, Hersonissos, Crete Island

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 19개 이용 후기 중 5개" "
평점 8 - 좋아요. 19개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 19개 이용 후기 중 6개" "
평점 4 - 별로예요. 19개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 19개 이용 후기 중 0개" "

8.6/10

청결 상태

8.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Falk

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Neil 님, 2023년 10월 10일
Kalimera Falk,herzlichen Dank, dass Sie unsere Gäste waren. Ihre Weiterempfehlung unseres Hauses freut uns sehr.Liebe Grüße aus Kreta sendet IhnenIhr Sirens Beach & Village Team

6/10 - 괜찮아요

Cedric

단체 여행
별로예요: 직원 및 서비스
Personal war mehrhitlich unfreundlich, Gym Öffnungszeiten waren nur von 08.00-12.00 & von 15.00-18.00. Von einem 4Stern Hotel erwarte ich Dusch, Shampoo, Conditioner & Body Lotion, es gab nur ein Combi Dusvh & Shampoo.
2023년 9월에 14박 숙박함
답변 제공: Neil 님, 2023년 9월 18일
Kalimera Cedric,Vielen Dank, dass Sie sich die Zeit genommen haben uns ein kleines Feedback zu Ihrem Aufenthalt bei uns zu geben. Das Online-Feedback unserer Gäste in diesem Jahr war für unser Servicepersonal sehr positiv. Es tut uns leid, dass wir dies während Ihres Aufenthalts nicht erreichen konnten, aber Ihre Kommentare werden mit dem gesamten Team geteilt.Die Öffnungszeiten des Fitnessstudios entsprechen den Zeiten, zu denen der Großteil unserer Gäste das Fitnessstudio nutzen möchte. Wir wünschen Ihnen eine schöne und gesunde Winterzeit und hoffen Sie wieder in unserem Hotel zu begrüßen.Ihr Sirens Beach & Village Team

8/10 - 좋아요

Andre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 9박 숙박함
답변 제공: Neil 님, 2023년 6월 4일
Kalimera Andre,Vielen Dank für Ihre Bewertung und vielen Dank, dass Sie sich dieses Jahr für Sirens Beach & Village entschieden haben.Wir wünschen Ihnen und Ihrer Familie einen schönen Sommer und hoffen, dass wir uns wiedersehen.Mit freundlichen GrüßenIhr Sirens Beach & Village Team

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Der Zimmersafe war kostenpflichtig, 3 Euro pro Tag Kein Wasser im Kühlschrank, ein halber Liter sollte bei der Preisklasse inc. sein.
2021년 7월에 7박 숙박함
답변 제공: Neil 님, 2021년 8월 8일
Kalimera lieber Gast, Vielen Dank für ihre Bewertung. Herzliche Grüße aus Malia sendet Ihnen Ihr Sirens Beach & Village Team

4/10 - 별로예요

실제 이용하신 고객

Wir waren in Malia im Oktober 2020 und haben wegen Corona auch nicht viel erwartet. Waren aber trotzdem entäuscht vom Hotelpersonal. Wurden sehr unhöflich empfangen
2020년 10월에 8박 숙박함
답변 제공: Neil 님, 2020년 10월 12일
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben uns ein kleines Feedback zu Ihrem Aufenthalt bei uns zu geben. Das Online-Feedback unserer Gäste in diesem Jahr war für unser Servicepersonal sehr positiv. Es tut uns leid, dass wir dies während Ihres Aufenthalts nicht erreichen konnten. Schade, dass wir Sie nicht erreichen konnten, gerne hätten wir ein persönliches Gespräch mit Ihnen geführt. Wir wünschen Ihnen eine zufriedene und gesunde Winterzeit und hoffen Sie im nächsten Jahr erneut in unserem Hotel zu begrüßen. Ihr Sirens Beach & Village Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
hôtel accueillant, proche de la plage
très belle vue sur mer, trés bon hôtelnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
2018년 7월에 12박 숙박함
답변 제공: Neil 님, 2018년 8월 5일
Merci bruno Passez un bel été Sirens Beach & Village Team

6/10 - 괜찮아요

Linchen 님, Zürich

좋아요: 청결 상태
Mega tolle Anlage
Die Hotelanlage mit dem Strand, Pool, Massage, Bars und Maniküre/Pediküre Angebot ist super. Der Hotel Zustand soweit in Ordnung, viele kleine Einrichtungen besonders im Zimmer fehlen unserer Meinung nach, jedoch ist das gesamte Hotel in einem sauberen und guten Zustand. Das Essensangebot jedoch bewegt sich jedoch auf sehr tiefem Niveau. Das "Restaurant" ist nichts anderes als ein normales Selbstbedienungsbuffet. Obwohl einiges geboten wird, die Qualität des Essens ist richtig schlecht. Z.b: Die Früchte sind entweder nicht reif oder verfault, sämtliche Nudeln/Reis/Spaghetti schwimmen im Butter und schmecken auch so, die Getränke (Cola etc) sind alles billige Kopien vom Original und schmecken nach nichts als Shampoo oder Putzmittel.
2017년 10월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
Hotel set up for Germans on one side and Italians on the other. Not very friendly to anyone else!
2017년 7월에 3박 숙박함
답변 제공: Neil 님, 2017년 8월 6일
Dear guests, Thank you for reviewing your stay here at Sirens Beach & Village. We are very happy that you have enjoyed your stay, we would like to note that although our staff can not speak every language of each guest that comes through our doors it is never our intention to make any individual feel any less welcome. We wish you a wonderful summer and hope that you will visit us again in the near future. Sirens Beach & Village Team

10/10 - 훌륭해요

Sanna 님, Vid stranden och nära centrum.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Underbart
Hade en underbar vecka och avkopplande semester, precis vid stranden och med havet och solnedgången som utsikt. God mat med stor variation och mycket att välja på. Supertrevlig personal. Kunde inte haft det bättre :)
답변 제공: General Manager 님, 2016년 9월 30일
Dear Guest, Thank you for taking time to review your holiday experience here at Sirens Beach & Village. We are delighted to read that you enjoyed your stay and your compliments to our staff have been shared with all the team. With best wishes from all of us here at Sirens Beach & Village.

8/10 - 좋아요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bra hotell med fint läge vid stranden. Mycket bra mat ich trevlig personal.
답변 제공: General Manager 님, 2016년 8월 5일
Dear Ahmed, Thank you for taking time to review your holiday experience here at Sirens Beach & Village. We wish you a healthy and happy 2016 and hope to have the pleasure of welcoming you here again in the near future. Sirens Beach & Village Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 8월 5일
Dear Guest, Thank you for being part of our 2016 season and your 5 star review. With best wishes from all of us here at Sirens Beach & Village

10/10 - 훌륭해요

Marie-Annick 님, Vannes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très belle prestation, avec un bémolpour la wifi.
답변 제공: Neil 님, 2016년 1월 23일
Dear Marie-Annick, Thank you for being part of our 2015 season and your positive review of our property. We are always taking steps to make our guests stay more comfortable and we are currently improving our Wi-Fi system for the 2016 season. We hope to have the pleasure of welcoming you here again in the near future. Sirens Beach & Village Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
fight for the room you reserved
The front staff was trying to put me into a substandard room I called a dungeon, when I reserved an ocean from superior room…they lied and said they were fully booked. when i insisted for 30 minutes they somehow found the room that I reserved. After the commotion it turned out to be a pleasant stay. During checkin they failed to inform me the safe-deposit box was an additional charge of $2 and it was not convenient for me to return to the desk. It was an on going joke as we commonly heard..oh "that is an additional charge" and only 30 min of free wi-fi is available. Should be marketed as "partial inclusive"
답변 제공: Neil 님, 2015년 12월 5일
Dear Guest, Thank you for taking time to review your stay here at Sirens Beach & Village. We apologize that you felt that you had to fight for your desired room and we are happy to see that our Reception Team was able to finally place you in your chosen accommodation even though the hotel was fully booked. We were also very happy to read that you had a pleasant stay with us and we wish to take this opportunity to inform you that we will make Wi-Fi free, 24hours a day, for the 2016 season. We wish you all the best for the future and hope to have the pleasure of welcoming you back here soon. Sirens Beach & Village Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gutes Hotel unmittelbar am Sandstrand mit schönen
Haben uns hier zum dritten Mal sehr wohl gefühlt.
답변 제공: Neil 님, 2015년 6월 6일
Liebe Gäste, es freut uns wirklich sehr zu lesen, dass Sie einen schönen Urlaub bei uns verbracht haben und wir hoffen Sie auch im nächsten Jahr bei uns begrüßen zu dürfen. Ihr Sirens Beach & Village Team

6/10 - 괜찮아요

Mirza 님, Michigan, USA

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Average hotel, but excellent beach and view.
Everything was good except the quality of food and the hotel itself. Food was average at best, hotel room too small and too outdated. Main warderobe closet had water dripping from the air conditioning system that hotel staff was unable to fix. Small CRT television was probably as old as the hotel itself. On the other hand, hotel exterior was very nice, beach clean and close to the hotel. Overall, it was a good vacation, but price paid was way too high when taking hotel factor into account.

8/10 - 좋아요

geoff 님, paris

좋아요: 직원 및 서비스
Hotel sympa mais non francophone
Hotel sympa, proche de la plage et des commodités de malia.

6/10 - 괜찮아요

tottofffe

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Séjour familial
Accueil agréable , Personnel sympathique, Hôtel qui a 25 ans et qui mériterait d être équipé du wifi et d écran plats dans les chambres, Piscines agréables , hôtel face a la plage, la crête c est magnifique !
답변 제공: Neil 님, 2015년 6월 6일
Dear Tottofffe, Thank you for taking time to share your experience of your stay here at Sirens Beach & Village. I am very happy that you enjoyed your stay and commented about our friendly staff and what a beautiful island Crete is. As you noted, not all of our hotel rooms have flat screen TV’s, however, we are in the process of changing this and will have new TV’s in all of our rooms in the foreseeable future. Sirens Beach & Village Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super Hotel, nette Mitarbeiter , saubere Zimmer
Wir fahren seit 7 Jahren in dieses Hotel . Bekommen auch meistens unser wunschzimmer( wenn frei) . Sehr nette Mitarbeiter und wir haben immer viel Spaß mit den Animateuren . Zimmer sind immer tip top, gutes Essensangebot und Strand direkt vor dem Hotel ! Jedes Jahr ein muss

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
Robotic
Just a clean place to rest your head. Staff almost robotic. Would never stay there again